d2h Complaints & Reviews

Address: No.1Gobindanagar, P.o.- Madanpur. Dist.- Nadia, West Bengal. Pincode- 741245

According to call booking, I am waiting since 25th March instant for another new connection as per your record, but none has given any assistance to sort out my problem. Now, I am asking to your end whether my problem would be solved within 24 hrs. or not. Otherwise, I would try to disconnect your line.

Aug 8, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 31, 2021

Verified Support

Dear Amalroy,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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I am unable to view my news when ur ads are on on the press of remote. also ur customary, to display due date of recharge ahead of many days is disrupting my attention. u should avoid these practice as they are against the interest of me. u need not remind me my due date but only two days before expiry. i hope u will give due regard to a customers plight.

Aug 12, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Mar 23, 2021

d2h Customer Care's response Dear Rethinasamy,

Your feedback has already been shared with the concerned team. They are working on it and soon take some appropriate action for making your experience with us seamless and delightful.

Thanks & Regards

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Address: House no.-21,gali no.-1, lakhpat colony part1,school road mithapur, Badarpur new delhi

D2h care I have called that see saying to me that it's will resolve with technical person but why what's the reson . He don't reply me I have told him about every month why I pay for technical person he it will not resolve then I have decided for shut this connection this service provider is a big cheetar I don't trust this service provider

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 20, 2021

Verified Support

Dear Customer (Anoop134),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

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Customer id .[protected] plz refund videcon d2h recharge money

Aug 12, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Mar 17, 2021

d2h Customer Care's response Dear Annakka,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: wazir apt room no.203 hashmat chowk

Please change my registered mobile number because number is wrong ! my correct number is [protected] wrong number is [protected] please change number

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 16, 2021

Verified Support

Dear Sameena,

Thanks for writing to us. If you want to change your mobile number then you can message us in this format. RTN New RTN to 566777 or [protected].

Thanks & regards

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This is keshav, on 12/03/2021 ordered for a new connection through your website, payment has been done through Paytm, but didn't got any confirmation message or request ID/token, please help me get a connection. Thank you
Details
Name: Keshava Rao
Transaction ID:[protected]
Order ID:HO-031221-RIL-16564

Aug 12, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Mar 16, 2021

d2h Customer Care's response Dear Keshav,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Mar 17, 2021

d2h Customer Care's response Dear Keshav,

We request you to kindly share the Payment screenshot against the new connection via DM so that needful can be done.

Thanks & regards

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I recharged mistakenly 900 to my old d2h account which no longer in use...can I get my amount back.

+1 photos

Mar 16, 2021

Complaint marked as Resolved

Tq

d2h customer support has been notified about the posted complaint.

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N

Narayanshivaraju

Mar 13, 2021

Still not resolved...plz do fast

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d2h Customer Care's response, Mar 16, 2021

Verified Support

Dear Narayanshivaraju,

Thanks for sharing the required details. We have forwarded this to the concerned team and get back to you with an update shortly.

Thanks & Regard

N

Narayanshivaraju

Mar 14, 2021

Here the transaction details

Refund of last recharge amount - Comment #3810818 - Image #0

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N

Narayanshivaraju

Mar 16, 2021

The transaction screenshot

Refund of last recharge amount - Comment #3811480 - Image #0

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d2h Customer Care

from Delhi, Delhi

Mar 16, 2021

Verified Support

Dear Narayanshivaraju,

As per the concerned team, the amount has been transferred to the right customer id[protected] as per your request.

Thanks & Regards

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Hello Team,
My customer id is 90277110, I had recharged my D2h with Rs. 500/- on 22nd March, 2021 and it was working fine. Until this morning I.e 6th March, 2021, all the Hindi channels have stopped telecasting(error: no signal) whereas, other Sports and news channels are coming.

Seeing the continued error, I again recharged my D2h with Rs. 531/-but to my utter dismay, all the Hindi HD entertainment channels are still not telecasting

Please check and let me know ASAP!!

Aug 9, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Mar 08, 2021

d2h Customer Care's response Dear Aghatak,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

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d2h Customer Care

from Delhi, Delhi

Mar 8, 2021

Verified Support

Dear Aghatak,

I hope the issue has been resolved. Please do let me know in case there is anything else I can help you with.

Thanks & regards

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His is chethan kumar s, on 02/03/2021 I have requested for new connection through online but till now i have not received any payment confirmation and order token no or else from your side plz help by providing any confirmation. i have enclosed payment details for your reference

Name: Chethan kumar S
Order ID: Order Id: HO-030221-RIL-15929
RTN: [protected]
Mail id: [protected]@gmail.com

Address: No1222, SMV Layout, 1 Block,
Sonnenahalli, Bangalore-560056
Payment Details:
Transaction id:[protected]
Amt: 1741.00

+2 photos

Mar 6, 2021

Complaint marked as Resolved

installation has been done by d2h team.

d2h customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2021

d2h Customer Care's response Dear Chethan,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

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chethan s85

from Bengaluru, Karnataka

Mar 6, 2021

thanks issue resolved,

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d2h Customer Care

from Delhi, Delhi

Mar 6, 2021

Verified Support

Dear Chethan,

I hope the issue has been resolved. Please do let me know in case there is anything else I can help you with.

Thanks & regards

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Videos4u - All in One's reply, Aug 4, 2021

i am facing exactly the same problem, how any company like this even can run in the market. you are taking online payments and then you are doing nothing. Everything is happening with me also, exactly in a same way. My Reference no. is #27947 and Installation request no. 1000692316 and i have made a payment of 1799/-. This is seriously unacceptable. No Customer care support, anyone don't have any information or answer. No contact nothing.

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Address: 1089, vinayak apartment, devi marg, rani sati naga

Dear team,
I did my recharge of Rs.1000 twice but my DTH is not active yet and the amount is deducted from bank account.
Please help me in this matter
Customer ID: 19844160
Registered telephone number: [protected]
Attaching the screen shot of the message received from Videocon

+1 photos

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 6, 2021

Verified Support

Dear Bhavya,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Please don't call me [protected]
I am cut my cable connection telling every time I am not used any cable TV connection but repeatedly called again and again par day 10 time I am last time complaint you if calling me again I don't know what can I do

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I have recharged my dth account[protected] via their official website.The amount has been debited from my bank account and it has been 3days, still I did not get any resolution.i have been contacting customer service every day and they are not at all registering the compliant.

Aug 10, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Feb 26, 2021

d2h Customer Care's response Dear Praveen,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Sir,
I am a videocon d2h cable subsciber. After expire of the the subscription, the provider switch off the set top box at 10.20pm at a every month. I think this is not favorable. We people think that 12am to12pm is one day and 24 hours. The videocon d2h says their time is 10.30 am to 10.30pm. I stongly object this argument. Is this trai rule?
So I humbly reqest you to take necessary action againt this timing.
Ramesh kumar
Cust.ID[protected]
Mob.[protected]

d2h customer support has been notified about the posted complaint.

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Website: www.d2h.com

Hi

I am using d2h since 4 years. I have requested for DND a year back, and i still get a call from them.
I have activated DND on both d2h account and My Tel Operator.
Please Help me to get rid of those Spam Calls

Mobile: [protected]

Aug 6, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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My recharge show unsuccessful but amount debited from my account

Aug 5, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: HYDERABAD

Website: www.d2h.com

Hi,

Since december no one responding to my complaint about recharge amount, Rs 1716 and Rs 749 and Rs 100 since december am done above amount, but cc team or others not responding. kindly escallate my complaint.

even am ready to give case on company

Aug 5, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Feb 17, 2021

Verified Support

Dear Mallareddy,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Last year same issue had been encountered and after raising complaint, service person came and did nothing except calling customer care from our home, and signal was available. same thing has been encountered since yesterday, and they are insisting on sending service technician to extort money in the name of service whereas they are doing nothing, just will come home check the connection, call customer care and restarts the TV.

Aug 12, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Feb 17, 2021

d2h Customer Care's response Dear Prashant,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Feb 18, 2021

d2h Customer Care's response Dear Prashant,

As per discussion over the call, you confirmed that currently you are getting the channels and no issue regarding the signal. Further, we have updated the feedback regarding same.

Thanks & regards

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Already many time told that dont call me again and again, but still videocon calling me more than 10 times in a day for recharge.
Its irritate me lot while doing my office work ilthey disturb me many times

Activated do not distrub till facing same issue my dnd activation reference no 68988035...

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I recharged Videocon d2h ₹242 for customer id:[protected] on 27/01/2021 .The amount was not recharged. The amount did not come back to my bank account.
Proof of recharged is OTHPG 896246 Recube Planet Private North West.

Aug 5, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Feb 8, 2021

Verified Support

Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: Videocon d2h

Already many time told that dont call me again and again, but still videocon calling me more than 10 times in a day for recharge.
Its irritate me lot while doing my office work ilthey disturb me many times

+1 photos

Aug 5, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Feb 8, 2021

Verified Support

Dear Dattatraya,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

d2h Complaints & Reviews

File a complaint to d2h

d2h reviews & complaints page 22

Third connection against my Id

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Illegal occupation of screen by unwanted ads and flashing recharge reminders ahead of many days left.

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Channel not showing after recharge network truth and quality is 81% -89%

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Refund recharge in id no 154588518

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I change my registered mobile number

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New connection issue

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Refund of last recharge amount

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Despite recharging twice, channels are not coming

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New connection issue

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Regarding recharge and payment

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Calling again and again

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Recharge issue on their website d2h.com

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Videocon d2h switch off at 10.30pm

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Lot of Spam Calls from Videocon d2h

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Amount debited from bank

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D2h team not responding regarding my amount

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Repeated offence of signal lost

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Repetitive calls from d2h after activation of dnd

In case of recharge of non-recharge amount to the bank account.

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Harassing by doing call again and again

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