d2h Complaints & Reviews

Dear Sir,
Please deactivate following channels. My ID is 60906403

507, 511, 514, 516, 517, 519

Thanks,
Davander Kumar Midha
Mb. [protected]
No confirmed reply only misguided, go to that mb or go to another costumer care.
Even after calls from D2H vefiocon they are facing me to withdraw complaint. They it is in pacage to get these channel. Where as Train have to choose channels....

My account number is 80061440/7965871. Videocon dth. Already complained to the provider but no action has been taken. My complaint reference number is[protected] dated 26th february 2019. Even the service center is telling that the problem has been resolved but the problem continues. Today also when i contacted them they said the password reset link has been sent when ever i make a complaint to them but i am not receiving ghe same either to...

Trai — vidiocon d2h customer service not giving service to me

1 review
Mumbai city
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Sir, i am a customer of vidioon d2h. I have 2 dish connections of direct to home service. My customer identity number is 49487980 i have subscribed for goldcgold combo plan for both connections. For that i pay monthly 570 rupees to the company. From february i can't see the channels i have subscribed...

Date 5/3/2019
Respected sir/madam

Sir what paid for hd channel and other channel
Ndtv news sutta samachar, england movies and music channels they r not showing and when i call the customer care of d2h they keeping me in hold or otherwise call is not connected what government keep rates of channels they are not giving in that rate my d2h pack name is diamond pack i have change but they saying do it online and...

Dear madam/sir,

My videocon dth with customer id[protected], package was changed without my knowledge. I was just checking with the customer service about a particular add on channels on friday 1 march 2018, but she avoided giving me information which i was asking to her. And asked me to choose from their particular plan and change my current plan, when i denied her to change my current package, as i have already selected it...

The vedicon d2h is not maintaining correct channel list to select wanted channels and see. His customer care persons also not clearly telling how to select channels. Today i am suffering to see the channel starsports as i recharged for south silver sports pack and i am contacting customer care since 1 pm to 3.30 pm but his number not available for call and his [protected] are very much busy to connect call. After continue dailing once i get...

Dear sir/ madam,

My customer id is[protected] of videocon d2h and i am trying to recharge my account.

My old package was new dimond and i came to know that it is now discontinued, so now i am tried to create my own package.

I have done this for last 3 days please see attached screenshots, where i was not told how much i have to pay for recharge and after submitting my request, message is pop up...

Few days back, i have recharged d2h with a 450 pack and that day we were able to view all the channels including bengali regional channels.

But after that day, we are not able to view any of the bengali regional channels.

We have tried so many times to the customer care toll free number, but seems busy every time.

They don't call us back, right now in the terrible situation.

Kindly...

Unable to activate choice of channels in d2h. Very bad service by d2h.
Also, they have discontinued the service even after monthly recharge is active with sufficient balance and list of selected channels have also been shared as per new trai rules.

Customer care executives disconnects calls after sometime.

Customer id:[protected]

No channel is available to watch. Before 4th of march i have...

Dear trai team,
I have given a complaints to videocon d2h customer care from the last 7- 8 days.
That i had asked to discontinue the "cooking active" pack on my new my own d2h pack,
But it has not yet been closed to this channel's

I have made a lot of time from the online site by selecting my new d2h of packs, this new pack vallue amt - approx 337.48 rs
But my account show pack value is 384.38...

Dear sir,

While channel selection they showed me the total amount of 295 and now they are informing that the total charges are 714, i told them to chancel my services but they denied to do so. I told them of complaining against them to trai, they didn't bother and disconnect the call, i want to cancel the service but they are not listening to me. You requested to do the needful.

Thanks
Jignesh makwanabr...

My customer id of d2h is 30016671. Videocon d2h started compulsory pack. And not give me choice of channel selection as per tri guide line. They discontinue call after 30 min call. They give me confermation sms on my registered mobile number but pack not started after 48 hours. Stop my connection. They told me for recharge even though i have balance in my account. I have call customer care 5 times but they didn't answered and disconnect my...

This operator has making me fool from 10 days. I requsted for deactivated my mirror connection. But they didnt diactivated. Every time i call customercare they are making me fool. I m very disappointed form this operator. Plz help me. And thay told me every time your request on progress.. Its happening from 10 days. I m very irritate from this operator. Its wrost service that i have ever seen. Plz treat them well. I m tired from this operator....

Hi,

I have recharged a different account of someone with customer id 500. However my customer id is 84062595.

Can you please refund or transfer the same in my account.
The payment was done through paytm.
Operator reference number is [protected].

The payment is done on 4th march 2019 in which the id was incorrectly typed as 500 instead of 84062595.

Regards,
Ishwar...

I am old videocon d2h user. I phoned videocon customer care but customer care is not responding to my call. My d2h recharge 300rs already done 20/02/2019 date. But the channel is not display on the tv screen. Tv screen shows - channel is not part of subscription. Kindly contact our customer care for further information. I phoned customer care but customer care is not responding to my call. Please registered my complaint and solve the problem....

I have been trying to call the customer service since two days but each time the lines appear busy. I wanted to subscribe all the bengali, hindi and assamese channels as well as cartoon channels in the account with id[protected]. Also i want to unsubscribe all other regional language channels except bengali, assamese and hindi. I would request you to look after my complaint as soon as possible and take the required steps....

I had chosen my d2h package on 28 february night and recharge before choosen the package but today is 3 march still the pack has not activated and unnecessarily the amount has been deducting day by day so please take an action as soon as possible so we can enjoy trai new plan and services and our recharge amount also not wasted unnecessarily. Thank you...

Meri baat videocon d2h k reprentative se hui mujhe mere channel nahi dikha rahe the phele complent karne par unhone technical issue solve kiya jis se mujhe kuch channel dikhna shuru hue lekin abhi bhi kuchh chnnal nahi aaya thar the jinki dobara meine complent ki jo unhone mujhe engineer visit karane ki salah di or usme visit charge pay karne ko kha gaya engineer visit is condition mein hoti agar mera setup box kharab hota ya dish kharab...

D2h connection related issue. My new pack was activated on 5th feb with pack amount 429.52. I recharged on same day with 450. This meant a recharge of 31 days according to pack amount. But till today my next due date is showing as 4th march which is 28 days only.
I complained almost daily since 6th feb telephonically as well as mails and till now the date is incorrect and has not been corrected according to last recharge date and amount...

My id is[protected] in d2h. My new pack was activated on 5th feb with pack amount 429.52. I recharged on same day with 450. This meant a recharge of 31 days according to pack amount. But till today my next due date is showing as 4th march which is 28 days only.
I complained almost daily since 6th feb telephonically as well as mails and till now the date is incorrect and has not been corrected according to last recharge date and amount...