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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 76

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P
pandey satish chandra
from Indore, Madhya Pradesh
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trai rule — mera wala plan - active ().

Address:Indore, Madhya Pradesh, 452005

Sir,
मेरा videocon d2h id[protected] है i मेरे द्वारा दिनांक 20/01/2019 को fta के 100 चेनल फ्री वाले मै से कुछ channel निकाल के उनकी जगह paid channel select किये थे एवं कुल 100 channel का प्लान बनाकर, जिसका amount rs 220 /-के लगभग था, online...
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V
vaheed inamdar
from Pune, Maharashtra
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unable to login to videocon d2h since five days.

Address:411026

Unable to login to videocon d2h since five days.
Despite putting otp for so many times it shows a blank black page of d2h.com.
Tried to resolve it through password but same problem appears again and again.
Thus unable to create my own channels pack as par trai guidelines.
Unable to contact customer care numbers including nodal office number. None of them are working.
Kindly resolve the issue as the earliest...
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A
ASHLEEL SHARMA
from Mumbai, Maharashtra
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change of plans (trai regulations)

Address:Mumbai City, Maharashtra, 401305
Website:Videocond2h.in

Videocon d2h isn't responding to change of plans as per new trai regulations, customer care support is very bad and website isn't working, which i think is intentionally done so consumers cannot benefit from new rules (Pay per channel).
My consumed number is[protected]
Kindly pay attention and add zee pack of 49 with base pack of 130, total 180/ pm. Thats ut...
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H
Harish Poojary
from Udupi, Karnataka
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not working any customer care and not working channels

Address:Udupi, Karnataka, 576111
Website:[email protected]

Dear sir /madam,
My name is Harish poojary from karnataka and now as per TRAI rule we have seclet our channels and pay for that only but videocon D2H is taking money and give other channels which is not opt by me and there is no customer care working for any help and even if mail them not getting any response from their end so kindly do the needful asap...
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R
RamyaNS
from Pune, Maharashtra
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change of registered mobile number

Address:Ratnagiri, Maharashtra, 415639
Website:www.d2h.com

I have been trying to login to d2h website to change my monthly plan without success. Kindly change my registered telephone number for my videocon d2h connection as my old number is not in service anymore and i'm unable to change my tariff plans.
Customer name - nitin padmanabh shetty
Customer id[protected]
Old number -[protected]
New number -[protected]

Thanking you...
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S
spgt690
from Pune, Maharashtra
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discontinuation of dth service

Address:411038

I have subscribed to d2h cable since last so many years. However they have stopped the services abruptly without any reason. I tried to contact the customer care but the number is not reachable. As on today my balance is rs 2737.31 with subscription expiry date as june 2019. Even website of operator is not working. Since the operator has discontinued my services i would like to shift to new operator. I now request you for your help in getting...
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M
Muralikrishnan S. Iyer
from Bengaluru, Karnataka
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not giving me channels even when i paid for a shorter period

Address:560054

Muralikrishnan iyer

7:43 pm (4 minutes ago)

To customerhead, customercare, ceo, ceo, channeltarrif, complaint, md

I would like to disagree that you have activated my channel selections - as it was not complete and your web site neither lets me log-in nor does it display any prices even when i try through the customer corner.â 
In the last10 days, you have given me - "no channels...
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S
Subha2020
from Delhi, Delhi
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videocon d2h service related

Address:New Delhi, Delhi, 110049
Website:Videocon d2h

Sir, i am a videocon d2h user. My customer id is[protected]. On 10/02/2019, suddenly videocon stop my service on the name of insufficent balance. I try to complain but neither call connect nor log in to videocon account. Upto 6hrs blackout. And videocon also push his unwanted channels on the name of trai order. Trai rules says on rs 130 +18% taxs for 200 channel slots and dd channels are mendatory but other channels are select according to...
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It may be kindly noted that we have subscribed to Videocon D2H services HD connection since last 4 years. Post introduction of TRAI new rules wef 1-2-2019 we are not getting any pay channels even after paying monthly subscription charges. My subscription was renewed for a month from 26012019. Now I am not getting any pay channels and also not able to select my choice of paychannels as per TRAI either on their website which isn't functioning...
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S
Shivam0101
from Mumbai, Maharashtra
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to change rtn

Address:Mumbai City, Maharashtra

Hello, sir i am your customer since last 5

Years. My customer id is 49570450 and

I want to change my registered mobile

Number. From old mobile number. To a

New mobile number.

Please change my registered mobile

Number

Old no ([protected])

New no ([protected]).

I hope you will look into the matter is as...
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N
Nagesh K P
from Chennai, Tamil Nadu
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service issue from videocon d2h

Address:560076

Dear sir,

I am unable to select videocond2h own basic package and none of the basic package can be able to modify. Videocond2h has not provided the facility to delete or add basic free package and they have not brought the facility to make payment of trai package.

Please look into the issues, as they already blocked many channels and we are a viewer not to see the channels from 1 week.

Even customer...
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P
Prashant Beerannavar
from Mayiladuthurai, Tamil Nadu
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registered mobile number

Address:Dharwad, Karnataka, 580001

I forgot my registered mobile number for my videocon D2h. Due to which i am unable to login/ change my pack since long time.

My customer ID is 45600225. I want to register a mobile number presently with me please help me to resolve my problem.

Presently using mobile no is [protected].

Please help me...
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A
atul barik
from Raipur, Chhattisgarh
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channel packs

Address:Dehradun, Uttarakhand, 492099
Website:www.d2h.com

Videocon d2h is not following trai rule and they forcefully activated all basic tier channels and by this the price goes beyond my budget.
Customer id:[protected]. They not allowing to select the bst of my likings including pay channels inside the 100 channels. Customer care says its compulsory to take all the 100 channels without any modification after that 100 channels i can take the channels of my choice. This is total looting and...
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S
SK Govindan
from Peravurani, Tamil Nadu
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change rtn

Address:Salem, Tamil Nadu

My old rtn number was lost and i forgotten my old rtn. I request you to update my new number instead of old number (Forgotten). My new number was [[protected]]. Please upgrade my number to vediocon id no[[protected]]. I can't be remembering my old rtn number please change my rtn and upgrade my numbers. Please consider my request and take the action as soon as possible...
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W
wishwajeet1
from Pathardi, Maharashtra
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suddenly disconnection

Address:Jalgaon, Maharashtra, 425107

My customer i'd of 40562896, of videocon d2h now it d2h. I am not getting service from 9/2/2018. I have done recharge of 350 rupees immediately after disconnecting the broadcast. But after so many hours, no reply from d2h company. It has been taken over by zee group of essel. But no reply after recharge and discontinuation continues. I sent mail, tried to contact on customer care no. But no reply at all. What a cheap service you guys giving,...
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S
SPawaskar
from Mumbai, Maharashtra
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unable to select fta channels

Address:Thane, Maharashtra, 421503

Videocon dth is not allowing us to choose selective fta channels. Call centre executives were saying that as per trai new rule, consumers has to select 100 fta channels compulsory. Conusumers are not allowed to remove fta channels they donot want. I have tried for last 4 days to convince them but still they are not allowing us.

By usig videocon d2h website, 100 basic channels showing pre-selected and i contacted costomer care...
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Address:Chennai, Tamil Nadu, 600020
Website:www.videocond2h.com

Asper the trai regulation i was been asked to change my plan and i gave several request by selecting my own pack from the setup box utility menu. And asper the instructions written in their menu i have sent the code from my registered mobile. It was clearly written in the menu that the costumer care executive will be calling for the activation. Since after one week i didn't get any response from the company. I started dialling to the customer...
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Address:Chennai, Tamil Nadu, 600061

Sir, we have the videocon d2h dish connecion, as per the new trai norms and rules we called the customer care of videocon d2h to get it recharge our selected channels, for which we didn't get any proper response, infact we have our account balance of rs.240 which we had recharged for 3 months previously, after this new trai rules now we called the customer care where they are asking to recharge with their new package name or do it through...
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G
Gouranaga
from Kuchaiburi, Odisha
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complaining about d2h service

Address:768016
Website:[email protected]

Sir,
As per the order of the trai, i have opted for the following packages:-otv, zee tv, sony tv, discovery and star channels in my set up box.
I am a service provider of videocon d2h, bearing no[protected]. Since the last one weak my set is getting only free channels, nothing else.
I have tried my level best at least 10 times a day to contact the customer care service of videocon d2h but they are not picking up the...
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Address:Nellore, Andhra Pradesh, 524004
Website:www.d2h.com/login

I have been trying to contact videocon d2h since 1 week through call, email and their website. But they are not responding me. Their website is not working hence my screen is blacked due uncompleted channel selection for new pack and that are not inform me regarding stoping services. Customer id is[protected]. I am not able to see my channels. Please solve the problem. Thank you......
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