d2h Complaints & Reviews

From past 5 days one of my dth not working. I have 2 tv's with videocon d2h connection. One is working and one is not working stating insufficient balance where as my both tv are connected with single customer id.

Trying to reach customer care number, but number not reachable.
No response on email id too. But money is getting deducted on regular basis for 2 connections....

Dear Sir
I am user of videocon d2h having user id[protected].As per new trai rules I have selected package of Rs.301, but nearly Rs.20 was deducted everyday from my account.Also free to air channels such as DD National, DD Sports & etc are also not visible.Complaint regarding same was registered with id[protected].But not resolved yet.Lots of time is wasting for registering complaint with custmore care & no cognizance was taken .company...

I have been trying to contact videocon d2h since 4 days through call, email and their website. But they are not responding me. Their website is not working as i already activated my packs though their website only. My package includes star channels, zee channels, sony channels and colors channels pack. Customer id is[protected]. I am not able to see my channels. Please solve the problem. Thank you....

I am a subscriber of videocon d2h services and was using the diamond package. My subscription was ending on jan 19 and submitted a list of channels i wanted to subscribe on jan 19 itself. I got a message saying i will be contacted shortly. However, no one contacted me and my services were terminated on jan20. I recharged my account for a week hoping that someone will contact me. Still i was not contacted and therefore i renewed my earlier...

My customer id[protected] and we are currently using videocon d2h network. As per your guidelines we want to choose our channel and create our favourable pack, but i am unable to do so, i am also unable to create my account on their application and their customer care number is also not responding, i also mailed videocon d2h about this issue but they did not replied and, now it's been 2 days since i have complained and they didn't reverted...

I m having videocon d2h connection, from 1st feb our cable tv is disconnected and we are unable to recharge as per trai rule.

There is no communication number to contact our d2h operator. No other number is working.

Also as per trai rule our bill is also increasing instead of decreasing. As per new rule there should be options to select either operators previous package or as per trai tariff.

By...

Dear sir,

This is to inform you that my subjected customer id is not working even yesterday i have recharged my d2h id with rs.200 but my channel is not yet started showing some validating service error.

Since morning i had tried to call your customer but my call is not answered yet or some time number is not reachable/ continuous busy which is not a good sign fo vediocon brand.

This is 3rd class...

I have been trying to update my channels in videocon d2h multiple times but it just doesn't work. It takes hours to select the pack or post a complaint on the website or the app. All the numbers provided on the website or the app are fake and invalid. And when u write to the customer care they give you solutions that you have stated are the problems in the first place and they even deducted the balance for no channels....

Dear sir /mam
I am sanjay b parmar, my d2h id is[protected], i won't to change, my pack as per trai. But company is not support, me he is given me to 790rs pack, every time call to customer car, operator told they are not change my pack, and told go to online but site is not open every time 504 time out, last i am trying last 15 days. But company is not any support,
I was complain to costumer care complain id number. Id[protected]....

Customer id:[protected]

Name: mr. Balamurugan

Channels apart from bst.

Channels/bouquets

Price

Zee cinema hd 19

Discovery hd 6

Star world premiere hd 9

Star movies select hd 10

Star sports 1 hd 19

&flix hd 19

&pictures hd 19

&tv hd 19

Axn hd 7br...

I have been recharged on 1- Jan, 2019. But on 10-Jan, 2019 recharge balance is showing 0 rupees . I don't know why is it happening. Can you please resolve my problem. When I was doing call to customer care no. on Videocon-d2h they are not responding on the problem.

@Videocon d2h: They are providing very bad service....

Hi,

My d2h customer id is 91720652. I have selected a proper plan according to trai guidelines. But i did not get any confirmation on that nor the plan is implemented by videocon. Still, they are charging me as per old plan (New gold sport) but i am not able to see channels as per old plan or as per new plan. I am not able to open the videocon website and register a complaint also.
I have tried to contact them on their...

Dear trai
I chose a proper plan according to trai guidelines. But the plan is not implemented by videocon. No tv channels are able to view. Tv is showing the blank screen with some message to recharge. I am not able to open the videocon website and register a complaint also. Several times, i tried to contact d2h on customer care number, then hardly i got success to talk their customer care executive. I told him the problem. He sent...

I have been trying to activate my channel pack as per trai but nor does the website process the request and the customer care number never gets connected. Even if its connected they say it will get activated in sometime. My money is being deducted for channels which i have not subscribed and the ones which i have subscribed is not shown. Atleast have the basis service ethics to revert to issues of customers. My d2h customer id is[protected]....

My customer id is 3582404 and a customer of videocon d2h it is sorry to say that the company is not providing the services properly after taking such huge amounts for channels. I am unable to watch the channels as a message is displaying on the screen that you have insufficient balance but my account info shows that i have about 620 rupees in my account. This is only harassment of customers and nothing more. I have been facing problems from...

Customized package submitted on 28th jan 2019 not implemented. All 100 channels under the space of 100 channels made mandatory in violation of trai rules which allows only dd channels as mandatory. Fee for extra space being charged illegally. No response on phone, sms and web login. Channels are being shown as per their choice. Top up of rs 200 not updated. Service now is blocked due to insufficient balance while balance is well over rs 413....

Dear team, i have balance in d2h account but still message appears e18-4: sorry, you have insufficient balance. Trying to contact on customer care since last 2 days but their number does not connect. Also unable to login my account on portal as it shows 'gateway timed out'. Kindly help out on the same. I also want to change my rtn and already done the process for change it but got no response.
Customer id :[protected]. Kindly respond...

As per my account status i have a balance of more than rs. 600 and it's upto 8th may. But today morning onwards it is displaying that no sufficient balance. Both the customer care nos provided in your website are not working. I downloaded d2h infinity app to find out the issue and wen i request for otp it shows server not connected. My customer id is[protected]...

I have recharge my d2h account no 13073968 with rs 300.
Message already received in my RTN Mobile No. But unable to see any Channel. I also call your Customer Care Number. But Line is busy Line is busy Continuously repeated answer by the service provider.
Please Resolved my Problem as early as possible...

I am using videocon d2h connection from 2012 onwards. Recently accoroding to trai order, i selected my channel on 31st jan 2019. From there onwards my headache started. Next day i switch my tv allmost my favourite channels are vanished and other channels which i not selected are provided to me. I called the customer care number [protected]. It was not conneting. After a huge number of try atlast i got the executive on 7 th feb. I explained...