d2h Complaints & Reviews

Hi team,
I am using videocon d2h customer id[protected] since 3 years now and as per trai rule we have informed them about the channels which we want 3 months in advance but till date i am not able to view the channels. Despite of informing them well in advance they are not listening to us. The customer care no is busy all the time (Purposely) when the call connect they keep us on hold for too long as if they have millions of customer...

I have trying to contact d2h customer care since last 2 days. Not getting them.
I have selected my package (4-5 times) over website of d2h. Still my service not resumed. They are just confirming my package but no further action taken.

I have also selected my package through tv but again no response.

Horrible condition of d2h.

Just a harrasment by trai itself.

No proper planning...

Hi, i am mohinder singh and i am using videocon d2h from last 3-4 years. My issue is that on 31st jan i have summited my new subscription plan online. My total value which comes out is around 305 rs but now i came to know that my new activated plan is of rs 363. I don't know anything about my new plan.. For last 4-5 days i am continuous calling on customer care but nobody cares of my issue.
Numbers on which i am calling are
[protected],...

Hi,

I am customer of videocon d2h from last more than 09 years now and not satisfied with the service provided.

I have emailed you on 06th february 2019 but there is no response so far.

I am not able to understand why there are add-on channels are added to my account without any confirmation from my site wither on email or phone. Can you please remove all these add-on channels from my account...

Dear sir,
I am the user of videocon d2h and my customer id is[protected]. I am calling customer care from 27th of january and registered complaint 2 times and complaint numbers are[protected] and[protected]. This complaints are about login issue i tried so many times after they told your issue has been resolved but i am still facing same issue. As per 'trai' rules i have to select my choice of chanel's before the due date of my previous...

Dear sir/madam

My selected pack of rs. 318/- activated in videocon d2h from tuesday 05.02.19, but some issues in my pack given below -

I have selected total 100 channel pack, but actually too much channel around 220-240 channel activated on my connection.
Almost 5-6 channel not activated, which is selected in my pack.
Also from last two days deducted rs. 13.65/- per day from my balance, instead...

Videocon d2h is not follow trai new rulles he is compulsary to 100 free channels unselect option is not available 100 channels & price is 130
adding another channels NCF Is increace i am not select my pack d2h is interfar & any my pack price is over rs.360 plus plz help it thanks...

Videocon d2h customer care number are not reachable from last 7 days.in this regard i put so many email but they are not responding.

And they are not supporting me to crate my own tv pack. They are dominating me their pack.

Still i don't know which pack is going and not knowing the charges they are applied. I want clarity

Kindly do the needful...

I am using videocon d2h. After the new rules set by trai, which are really customer friendly but the service providers like videocon d2h are not passing this benefit to its customers.
My customer id with videocon d2h is[protected]. Since last 3 days i am trying to select the channels of my choice but i am not able to select the channels. The bst channels are set by videocon d2h only and i am not able to change anyone from it and when...

Sir my videocon d2h customer id is[protected] …. I have sufficient balance up to 28 th feb 2019 for platinum pack but channel are not displaying on screen from last two days only massages are displaying... I am calling customer care no [protected] and all toll free nos. Availbale on net but all time same massege all lines are busy i tried more than 100 times but no customer care only false nos,...

I am not able to view many channels though i have sufficient balance in the d2h account. I am not able to connect to customer care via rtn even after entering correct cust id.in addition to this i see the website is down for some maintenance so not able to login. Is the issue due to new trai?

This is absolutely ridiculous and unacceptable.

This kind of service in this modern era is totally wrong....

I had submitted my choice of channel on 25.01.2019. And recharged rs 325. But they are still continuing old pack south gold, (In that also nearly 10 channels misding in old pack). Customer care numbers always busy not lifting. Once lifted, but only gave false promise to rectify the problem in 2 hours, but in vain. It is already 8 days over. No solution from the company....

My name is arjun singh, a customer of videocon d2h, with customer id[protected]. Sir i have selected my channels 3 times online, once in january and 2 times in february, i have also called customer care to set my choice channels in january but they said that trai rule will be started from 1st february and they also increase price of previous channel pack which i was using previously, now i am unable to see my choice of channels from about...

My name is srikanth and my cust id is[protected]. Since last 7 days d2h is not working, websites not working, phone and toll free are same. Tried 100 times to call but no luck. Getting frustrated with such a worst provider. By mistake if it connects rude behaviour from customer care and if we force to speak to senior calls transfer but no one will respond post 30 min call will dropped or it will answered by other associate as senior who doesn't...

Not able to see free channels.even dd channels are not broadcast.Harassment on the part of customer care executives. I complained to the company several times.Each time the asked me to wait for hours. I called them several times but to no effect.company's response is to pathetic.on Sunday I again called customer care they again respond with yet another date. Plz help me.my customer ID 29535444...

I am unable to select my own channel pack as per trai new rules. Since 1feb2019 i am visiting the videocon d2h website and trying to select my own channels pack and every time it shows your d2h pack has updated as per your selection however in reality i cannot view the channels i have selected and my available balance is reducing everyday. I tried calling customer care to complain about but the number is not connecting. Please help. My customer...

My customer id[protected] from last 3days i am not able to see my star bengali hd permium pack channels even after i select this pack in their side create my own pack they provide me a sl no also which is[protected]. I tried to call several times but it always busy i send mail no respond. I tried to lodge a complain through this side but still no action taken. Today i tried again to create a new pack for see this channel but i notice that their...

My customer id[protected]. I paid an amount of rs.500/- on 6th february 2019 early morning. The sbi bank reference is as follows:

6-feb[protected]feb-2019) to transfer
Inb bharat business channel l tech_baratb payments [protected]igafitgdj2 500.00.
This amount is paid through videocon d2h app link under instant recharge and after payment i have not received any confirmation message. However it is deducted to my bank...

As per the new trai regulations, i had opted for the list of channels that i would like to watch on 29th jan 2019. Till date the same is not implemented. Worse, i am not getting many channels that i had opted for.

Have already sent 3 reminders and no response.

Their customer care numbers are not reachable since last 8- 10 days

Is trai not monitoring the implementation??

Understand...

Customer i'd[protected]
State (Gujarat)
Rtn : [protected]

I m abdulkadar khanjada, i was online selected package on 29 jan 2019
That time as per trai i was select only 100 channels (25 dd+65 as my choice)
However my selected pack not done from videocond2h yet.
Already mail send at [protected]@d2h.com but still no any email revert, no call back and cc call blocked
On 2 feb...