d2h Complaints & Reviews

I call and mail to Videocon D2H operator to activate my account with new TRAI plan but Videocon D2H coustomer care ignore my request and when i call to Videocon D2H operator then call not pickup by Videocon D2H costumer care.So please tell me about it and solve my problem, the may irret complaint by the, i call to operator many times but Videocon customer tell me know system is updating....

I have submitted my choice channels pack through videocon d2h website on date 26.01.2019. Fta +paid channels and bouquet total count of channels,
But there is no transparency on their website, the pack i have choosed is not visible on the website. Also i can't see details of the pack, i can't edit or modify the pack.
On february 2019 i have shocked; they are showing channels as they decided. Also their website is not login....

My customer id is[protected]. Since one 4 years, we are the client of videocon d2h, having platinum hd pack, the amount we paid since last month rupes 725/, after offering to choose channels we decided to take hd diamond pack amount rupes 476/, from previous month, we called them up for guiding up to select the channels, but they refused it. At last the dated 31st of january 2019, one telle callers received our call & offerd us rupes 476/....

As per trai rule our own pack should be activated on 1 feb 2019.. But videocon d2h are not showing any interest in implementing that... They are saying us to go with their old subscription plan... What is this.. I mean they don't care about your rules and for that we are suffering... My old plan ended on 30 jan... So there's no tv since 4 days... Still waiting to take necessary action on videocon d2h....

My d2h account number[protected]. I have a-la carte package for which the total amount is only rs.179. On february 2nd 2019, i recharged for rs.200 and the balance shows only rs.121. What the hell is happening? What is new trai rules? Does the rule ask the dishtv companies to loot indians?
Kindly directly borrow money from us instead of these cheap activities.
I will be much happy to discontinue such honest services.
Watching...

Dear sir,

I am anil kumar, located at hyderabd (Telangana).

I am customer of videocon dth.

As per latest trai regulations, i want to select my channels, but since 5 days
I was unable to select b'cause of poor customer service by videocon d2h.

Even i cant able to open their web site. (Website is not opening)

I am totally afraid of what to do next?
br...

Unable to login to videocon d2h since yesterday.
Despite putting otp for so many times it shows a blank black page of d2h.com.
Tried to resolve it through password but same problem appears again and again.
Thus unable to create my own channels pack as par trai guidelines.
Already complained to the customer care in the day but nothing has been done so far.
Kindly resolve the issue as the earliest....

Number of times i tried logging in to thier website but it always shows site down. I had to choose the pack as per the bew guidelines by TRAI but to me sheer disappointment the website was always shows, "Error connecting to Database" for "502 bad gateway". In addition the pack taken by me is overpriced. I requested a call but no results. please look into...

My name is m afzal wani from kashmir. My son namely dr gulzar ah who is a doctor is presently out of home town and works at srinagar he is not in a position to have time to see the programmes of the network so he has given this product to me. It is very difficult to use it. Now i am feeling very difficultly for want of registered mobile no as the previous number of aircel company has winded up in jammu and kashmir. Pl register my mob no [protected]....

Dear TRAI,
I am a subscriber of Videocon D2h ID[protected]. I created my channel list by making a phone call to the customer care. As per your direction, NCF charges for 100 channels (25+ 75 other paid channels) is 130₹. But the customer care person is saying -your NCF charge is 179₹.How??? I asked the reason, the replay I got -you have selected channels according to you that's why you are charged 179₹.
I don't know why...

This service provider is not giving any information about the new trial order. We are not able to select the channels because the providers website is not working it is blocked. They are also charging same amt for mirror image tv now. Earlier they used to charge half the price of the base back. This sevice provider should be penalised for harrassment of customers....

Dear sir / madam

Subjuct - change custmer name in d2h account[protected]
Rtn no - [protected]

I m anand parshu chavan
Custmer id[protected]

Currantly my name is wrong in d2h account,

Old name - anand parshu chawhan
New name - anand parshu chavan,

Please update my account with my new name.

Thanks
Regards
Anand parshu...

Sir, i am customer of videocon d2h. Before 15 days i recharged my account with 100 rupees. And validity for this recharge was 10 days. But they stopped my service after 7 day. Whole 8 th day my service stopped. After complaint on customer service they said that your account is not updated. After that they exceed 2 days service. But 1 day blocked.
I don't know how many customers are suffer from this type of cheating. Many of the customers...

I am using a videocon d2h sd stb. (Id[protected]. It became complaint in oct 2018, and i register a complaint. A technician came home and clear the faults. He charged 400 as said from customer care. But next day d2h withdrawn rs 200 from my d2h account. I made so many complaints. But no action till.

Customercare says its technician's duty to recharge for 200 in my account. But i don't have a number of their technician. They...

Dear Sir/Madam,
My name is Arun. I'm using Videocon d2h from last few years. I recently called the customer services of Videocon d2h regarding the new tariff rules made by TRAI. But they replied saying that they don't have much information about the same. This is absolutely a lie. Even the customer care service is not customer friendly. They converse in Hindi only. They are not giving preference to other regional languages. So I kindly...

Dear Trai,
i have called videocon d2h to active my dish tv pack as per trai new pack.
i called them many times. But videocon d2h is not listening me. they are saying that they will active on 1 feb. But I read amar ujala newspaper today 23 jan. the new is from 1 feb we will have to pay for basic pack also. videocond2h customers care number ([protected])
So now what should i do.
customer id[protected]...

Cust. ID[protected]/RTN [protected]/BALAJI B/Unfair deduction of Rs.200/- Music service without my consent or request Rs.44/- Refund Rs.240/-+ GST(Rs.200+40 + GST)-Reg.Ref: complaint regn No.[protected]/21st Jan 2019 /
[protected][protected]------
I recharged for Rs.215/- on 6th Jan 2019. Valid up to 4.2.2019.
I could not view programs.
One customer care executive(?) arranged for a technician and...

I have paid the subscription amount for the entire year and the tv with videocond2h connection was viewed by my father in law. He expired on january 8th 2019 and hence i contacted videocond2h representatives and requested them to deactivate the tv channels and refund the excess amount paid by me. Thay refused to refund the excess amount paid by me....

Hi,

I have purchase d2h on 20th nov'18 of rs.3500/-.in that time they told your service has been activated for 6 months. You don't need to recharge before 6 months. But after one month the service has been deactivated. I have complained 6-7 times but still my problem not solved. I have also recharge rs.400-/ after one month. Please help to solve my query.

Customer id[protected]...

I brought this 2 days back still mine is not activated and i try to ad on few channels with my registered mobile and email id but kept on showing it is wrong and most the channels are not at all working. Even normal channels like pogo starmovies vh1 channels will work in other dth network providers but it videocon they charg hugely for everything.. Its is not problem about money though we need proper responsible and answers from providers.....