d2h Complaints & Reviews

On 15.08.2018 i had subscribed to videocon d2h having customer id[protected] by paying rs. 2200 and as said the installation was to be done within 2 days by an engineer. The installation was attempted 3 times but due to wiring problems in the building the same could not be done. As it is a society building there is no provision to put up dish on the roof and extend wire through balcony, instead a common deck was in use for connection.br...

Hi i am purchased videocon d2h past 3 months ago i have recharging every month 725rs for my kannada regional channels and some hindi and english channels now i am not able to see some kannada channels which was i have already subscribed now the customer care representatives says these channels removing from your service you have to pay for this channels extra. So please help me in this regarding how to face in consumer court. My d2h id is...

My d2h id[protected]. I git sms for offer recharges Rs 299 you will get 3 month exiting all chanell & 5 meravala hindi movie chanel.

I have done recharge on 14.5.18 but there is no any benfit given and no three month validity. My earlier pack of popular but they give only flexchnales without hindi and gujarati serial chnelll. This was useless chanell.

I have many time called on customer care no.[protected] but...

Sir,
I am bosepious, i tried to recharge my videocon d2h account on 8th september 2018 through sbi internet banking (Account number [protected] branch anandawalleswaram amount rs 735 ref no:[protected]igaehuwty4). But unfortunately the transaction was not completed. So please check it and make necessary action as early as possible.

Yours faithfully
Bose pious...

Dear sir,
I m very sorry to say that i m fed up with videocon customer cell executives, as from last 7 days i m continuously called and drop mails but still problem is not resolved..
Actually i had recharge my old account of videocon d2h by mistake, which was closed last 4 years instead of my new hd videocon connection.
I already send all required things which the ask me on mail and proofs also
. My service request...

Customer ID:[protected]

Issue 1: Day 1: Jan-14, 2018

Please note that I have been experiencing issues with Videocon D2H/DTH service right from Day-1. Details of the issue is provided below:-

Please find below email of purchase that I have done via website: https://videocond2h.com/product-details.php?id=1.
Paid the amount in full from my end.

I ordered for the product after...

Hi team,

I have subscribed vediocon d2h connection. My name has been updated incorrectly. I spoke to customer service representative as well but they are unable to guide me with the name change process.
Could you please correct the name so that it appears with right detaiils.
Relevant details as below.

Customer name :
Rukmangadha rao gojja
Customer id :[protected]
Account...

Several times I have opted to downgrade the product code from Gold Maxi to Flexi Delhi but they are not changing the product code .And it is also notable that while I have opted to upgrade the product they have changed/upgraded it within a minute.Friends be careful about while up grading the package.
Customer ID[protected] user from West bengal...

Sir,
I shivaramegowda l, i have a videocon d2h connection (Customer id number[protected] and i availed monthly subscription plan for rupees.244/- only.

Recently company has changed my plan automatically without intimation and they demanded for rs.305/- per month. I inquired d2h company many times telephonically (I have all conversation records).

I recharged my d2h with rs.244/- on 07th aug 2018 for one...

My consumer no is[protected].
I've had a terrible experience with ur calle centre at bhubaneshwar.
I want to complaint against:
1. Sujit kumar saha - deputy manager (For not being able to run the call centre as per the company standard)
2. Balram - operations manager - for not being able to retain the customer
3. Videocon d2h policies
There are many down the chain who are a part of this system br...

My id 88140900
On 8th date i have complainedand 10 were to make a call from the company on the dateand i still do not complain about any solution and no company call how many days are going to be annoying now. If you are chatting with the customer then even if there is no equivalent answer then what to do? My customers id[protected] your company with chiting with me in setop box is new in old id one month free chenal and old balence...

Hi Team,
My Airtel D2H ID - [protected]
I am really disappointed with the kind service and support that I have received from your customer care side. I want you bring an important thing into your kind notice that executive which you have deployed to help customers are not competent enough.

This concern is w.r.t to date 17th August, 2018..Below are the event occurrence date :

17th August, 2018 –...

Complain no :[protected]

People did not come for relocation (I have removed since no help).
After fixing it have paid rs.450 for installation + recharged amount of rs.345 (Amount was deducted for relocation charge since nobody came to helped), spoken with customer service for help response was pathetic
Again recharged amount of rs.345 since the account was insufficient
Complained above complain no. Respond...

My videocon d2h customer id is[protected]. I hold 2 connections under this id. Since i am moving out of india, i cancelled my connection on 9th july 2018 and asked for refund of my remaining account balance of rs. 1864. I wrote email to [protected]@d2h.com regarding the same. Also i called up customer care number [protected] around 18th july to confirm the same and senior supervisor confirmed that i am eligible for refund as i cancelled the...

I am using videcon d2h services[protected] for more than 8 years, recently i have been relocated and paid the charges as per relocation policy. Since today morning (17 aug 2018) i am getting signal not availabe on screen upon calling to customer care they are asking for the charges for engineer visit. This is not my issue, you need to check and troubleshoot this, why i should pay for the engineers visit??? Its your duety to provide uninterupted...

For the last one month I am facing signal problem for more than a month with the customer ID. I completely understand there would be a signal problem if there is raining. Due to non-availability of the signal, I have not recharged my account for few days. Last Saturday, I have recharged my account with INR 1000/-. But, though there is no rain in our area for almost 3 weeks there is no signal available till now.

On inquiring...

Hi Team,

I am customer of videocon D2h service for last 3 years, I used to recharge for 6 months or a year always

When I did my last recharge I called the customer service and ask for the activation of English HD channel and also requested him to give me the total amount including the English entertainment pack and movie pack for 6 months, he/she said the balance amount I need to recharge to the free days of...

I would like to request you with due respect and humble submission, kindly deactivate the TV Channel mentioned below:

The TV Channels are:-
1. Sony Ten 1
2. Sony Ten 2 and
3. Sony Ten 3, from my Videocon D2h Customer ID number: 51939512.

For which act of your kind information and necessary action I shall ever remain grateful to you and highly oblige.

Thanking you.
br...

My customer id is[protected]. I have subscribed for the celebration pack kerala valued at rs. 298/- per month.

Starting from 1 august 2018, i was being unable to view some of my main channels like hbo, wb, pogo, cartoon network, etc.
Initially i thought it maybe some technical issue but when the problem persisted i contacted videocon d2h customer care for clarification.

I became aware that it was done deliberately...

I opted for package by channel in last month from videocon d2h, but after few days when open, it gave an error and asked me to contact customer care. I called customer care, they told me, the channel list is changed, when i asked to change my package, they told me additional addon rs 60/month needs to be added with this package, otherwise current package would not be changed. Even they are changing the amount of a single channel in blocking...