d2h Complaints & Reviews

Hi there,
I am writing this mail post my really bad experience with videocon d2h services. Its been almost 03 weeks i have been continuously calling videocon d2h customer care and registering complaints w. R. T to my signal reception issues. Many of my hd channels are not coming. Their service engineer had attended the problem and rectified it once however the problem surfaced again the next day. Post this i have registerd some 03...

1/10/18 i raised a complaint that my setup box is not working next day their technicians came and replaced adopter. But the adopter was local product and old one not new one and fooled my parents and charge my parents 500rs. I had check in local tv shop the adopter was local and it was just 100rs. From one month i m talking to customer care to their manager but still no response such irresponsible company making fool to customers...

Videocon d2h support confirmed that HD box will be upgraded from SD within 24 hours, once I have paid Rs.999. Even though after money is paid, the issue is not resolved for more than 4 days.

I am calling customer care every day and they are giving time till 7.30pm and no one visited home to fix the issue. very pathetic customer service.

I need to disconnect the connection and need the refund. this request also...

As per vediocon d2h rules, service charge is not applicable if complaint is registered within 30 days of visit of service engineer as told by d2h supervisor.

My complain is registered through mail within 28 days of engineer visit. Then also rs 200 is deducted from account balance. From d2h it is told that since there customer care person have registered in their software on 15th of october and the engineer have visited on...

The channels opted by me are not coming well for which i have called the customer care for finding the reason.
Despite of finding the reason and clearing the fault from their end and simply asking for service charges.

Their customer care service says that they are no where responsible for it and we have bear the expences though it is not our fault.....

My name is ravindra sonkusare I have Videocon D2h connection (Customer Number : 2471296). This month without any information the service provider upgraded my package and charging me more without any confirmation taking from my side. Kindly take necessary action against the company. Also the customer care person were not ready to book a complaint against the auto upgradation....

Mera vedicond2h hai usme signal nahi aa rahe the maine inke customer care me call ki inhone engineer bheja usne kuch nahi kiya signal bhi nahi milaye kehne laga mai itni uper building me nahi jaunga maine kaha complaint ki hai to resolve to karoge phir jane ke bad bolne lage dth ki chatri ke net bult mere se nahi khulenge ap khol do to mai signal mila du. Maine kaha service charge 200kis liye de raha hu. To wo kehne lage mere se nahi hoga...

My d2h connection id[protected], the complaint is regarding the above mention d2h connection. I called on customer care dt 28092018 regarding non functioning of my connection, the executive told me to check the power cable, then he told me to check the socket by using other electronic things and i told him the as condition of the connection that when i put on the power the setup box on and the booting process started (Within 30 second) with...

Videocon D2h is a fraud company. I had recharged my D2h subscription through Videocon D2h website on 4 August, 2018, SuperGold for 3 months costing INR 900.00 and [protected] this is the order number.
And now after only 61 days, I received message that subscription is ending on 4 October, 2018 . I had recharged for 90 days and 4 days were free, but they ended my subscription in only 61 days. They took amount of 94 days and provided...

Sir,
I got videocon d2h connection around 8 years back with customer id. 3779914 and satellite dvd Sl.No.[protected] and card no. [protected]. After sometime around 4 years ago i got new connection with new hd set top box for new room with customer id :[protected]. I had been using these two connections separately in two diffrent rooms with different antennasand ids. Later on i asked them to merge both connections. They merged...

I am receiving numerous promotional calls from Videocon D2H even after registering for DND Services. I received pre recorded promotional calls & from some sales executives as well and everyday I receive 2-3 calls.

These calls are soo irritating that sometimes I loose my temper as well. I must say that by far Videocon D2H is the worst company in customer care and customer relationship as they have zero knowledge of customer...

Current date of incident: 01/10/2018
Client no: 76316594

We are using videocon d2h from last 6 years (Date of connection : 5th september 2012) and suddenly from last two three months we are getting an error message on my screen saying "signal not available". Whenever i called customer service, first they asked me to wait for 20-30 min to resume services, but when it was not fixed. I call them again now vd2h agent shows...

Why Videocon’s D2H put curtain while live telecasts of Asiacup on DD sports on my connection on 28/09/2008 ?

My customer ID is 93908081

Hema Manish Tandel

I lodged a complaint through their customer care, but we did not get solution! Saying SC banned Chennai’s during match !!! Additionally we r not getting all free Chennais!
Reg.
Manish Tandel...

I have a videocon d2h dish connection and opted south silver package with a mirror connection (2 tvs) totally working out about rs 376 monthly for the last 3 years or so. Recently the local service provider recommended an h d service and told the entire channels will be free for first month and there after it will be as per my request for channels. I opted... Now the company is demanding rs 1006 monthly. Even after repeated requests (Getting...

Dear all, i got my account recharged star sport hind 1 hd the amount was75 rs debited from my account but did not reflect in tata sky. I called customer services and the person helped me and told e he is putting a query forward and i shall receive a call. Today i received a call from ichalkaranji back hand team executive was mr. Puja bhavar who was very very rude and showed least interest to help. Then i called back the customer service and...

Videocon d2h dealer collected 5.8k money from me now not recharging my annual subscription neither picking up my call.
Complained same to customer support even they are not behaving responsibly. Please someone suggest me a way recover my money atleast or get my service. Installation was done with very humble behavior but it turned to be very rude and harassment kinda thing....

Getting spam call from videocond2h! For last 2 to 3 months im having this issue. They dont have any mechanism to deactivate spam calls. Daily they call 3-5 times for advertisement of their product. I have blocked their numbers still they are calling. I have seen theor website amd application but they don't ave any facility to let us opt-out from their spam calls!...

During telecast of cricket matches on dd sports, screen shows we can't telecast this program as per court's order. But i paid its charges within my package so i demanded telecast of dd sports program. But customer care denied for the same and even denied to register my complaint too. Every time i am not able to see programs of dd sports for 10 to 12 hr during matches. This is violence of my money value. Plz help me out...

My name is rahul, a customer of videocon d2h, customer id 54481440. I recently relocated my set top box. The service engineer charged me rs.1200 (800 for extra cable and new adaptor plus 400 for service). He assured me that there won't be any more deductions from my account from videocon for service. But later, my account was deducted rs 450. I called customer care and i was told that this will be taken care and a complaint no. Was raised....

Dear all, i got my account recharged yesterday night, the amount was debited from my account but did not reflect in tata sky. I called customer services and the person helped me and told e he is putting a query forward and i shall receive a call. Today i received a call from pune back hand team executive was mr. Ishwar who was very very rude and showed least interest to help. Then i called back the customer service and spoke to mr. Uday who...