d2h Complaints & Reviews

Address: Panvel

Dear sir,
My d2h service was stopped from 29 Nov 2021 but my due date is 15 Dec 2021.
You are wrongly activate d2h set top box services without my permission so I request u deactivate service and reverse my fund in my account asap.
I had call your customer care from last 7 days but not responding at your side positive.Please look into this matter as soon as possible.
My customer id is 95423024
Mobile number. [protected]
Last refill date 6 Nov 2021
Amount 300/-
Due date 15 Dec 2021

Jan 3, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

d2h Customer Care's response Dear Vilas,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Dec 03, 2021

d2h Customer Care's response Dear Vilas,

I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

Thanks & regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have done wrong recharge of Rs.533 to wrong customer id : 89138654.

This is my Register number : [protected]/[protected].

My second Alternative number [protected] has been used by another d2h customer. Your d2h company has not deleted that number of that customer as per he's not using this number anymore.

I have attached the transaction details of the copy. The transaction I'd of that wrongly recharged is (NX21112919221286148025071)

I have recharged of rs.533 from my registered number [protected].
This is my Customer ID:[protected].
Name: John Solomon.
Website from : PHONEPE
BANK NAME : SBI.

I HAVE COMPLAINED SO MANY TIMES BUT NO RESPONSE AT ALL. IF YOU NOT TAKE THIS AS SERIOUS SURELY I'LL TAKE AN ACTION. SO BE CAUTIOUS OF REFUND MY MONEY. HOPE YOUR COMPANY D2H WILL REFUND MY RECHARGE OF RS.533 SOON.
Date of last recharged to wrong I'd: Nov, 29, [protected]@7:22 pm
THANK YOU.

+2 photos

Jan 5, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Dec 01, 2021

Updated by REACHEAL JS I have done wrong recharge of Rs.533 to wrong customer id : 89138654.

This is my Register number : [protected]/[protected].

My second Alternative number [protected] has been used by another d2h customer. Your d2h company has not deleted that number of that customer as per he's not using this number anymore.

I have attached the transaction details of the copy. The transaction I'd of that wrongly recharged is (NX21112919221286148025071)

I have recharged of rs.533 from my registered number [protected].
This is my Customer ID:[protected].
Name: John Solomon.
Website from : PHONEPE
BANK NAME : SBI.

I HAVE COMPLAINED SO MANY TIMES BUT NO RESPONSE AT ALL. IF YOU NOT TAKE THIS AS SERIOUS SURELY I'LL TAKE AN ACTION. SO BE CAUTIOUS OF REFUND MY MONEY. HOPE YOUR COMPANY D2H WILL REFUND MY RECHARGE OF RS.533 SOON.
Date of last recharged to wrong I'd: Nov, 29, [protected]@7:22 pm
THANK YOU.

Verified Support

Dec 03, 2021

d2h Customer Care's response Dear Reacheal,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have done wrong recharge of Rs.533/-
To wrong customer ID: 89138654 on November 29, 2021 at 7.22pm.

Kindly refund my money of Rs.533 to my customer id :[protected].

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Dec 3, 2021

Verified Support

Dear Reacheal,

As per your request, mobile number 979****692 has been removed from the wrong d2h customer id 89138654. However, please share the payment screenshot to transfer the amount from the wrong customer-id.

Thanks & regards

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Srikalahasti

Dear Team,

I want to inform you that on 29 Nov 2021 while recharging the Videocon d2h account of Rs 300/- I have wrongly put my old Customer ID[protected] instead of my Current Customer[protected] request you to kindly give credit/transfer of amount to my Current d2h account

Dec 3, 2021

Complaint marked as Resolved

Thank you

d2h customer support has been notified about the posted complaint.

Nov 28, 2021

Updated by prasanth 1620 Sorry date 28/11/2021

Verified Support

Nov 29, 2021

d2h Customer Care's response Dear Prasanth,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Nov 30, 2021

Updated by prasanth 1620 Thanks for the reply,
I don't have a registered mobile number for d2h. My recharge done thought Paytm application. I tried to cancel through Paytm but the Paytm customer support team told me to reach out to D2h customer support. So I messaged here for your support.
Please reach out to me at my mobile number [protected].If any issues.

Thanks,
Prashanth P

Dec 02, 2021

Updated by prasanth 1620 Hi
I'm sharing a screenshot for your reference

Dec 02, 2021

Updated by prasanth 1620 Here Paytm side d2h reference number
AREC[protected]

Transaction ID:[protected]

Dec 03, 2021

Updated by prasanth 1620 Thank you so much for your support

Verified Support

Dec 03, 2021

d2h Customer Care's response Dear Prasanth,

We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Dec 03, 2021

d2h Customer Care's response Dear Prasanth,

As per your request, payment of Rs 300 transaction id AREC[protected] has already been transferred from the wrong customer id[protected] to correct customer id 222073.

Thanks & regards

View replies

P

prasanth 1620

Nov 30, 2021

Thanks for the reply,
I don't have a registered mobile number for d2h. My recharge done thought Paytm application. I tried to cancel through Paytm but the Paytm customer support team told me to reach out to D2h customer support. So I messaged here for your support.
Please reach out to me at my mobile number [protected].If any issues.

Thanks,
Prashanth P

Reply

d2h Customer Care's response, Dec 2, 2021

Verified Support

Dear Prasanth,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

P

prasanth 1620

Dec 2, 2021

Hi
I'm sharing a screenshot for your reference

D2H Wrong recharge reversal - Comment #3927401 - Image #0

Reply

d2h Customer Care

from Delhi, Delhi

Dec 3, 2021

Verified Support

Dear Prasanth,

Please share the payment screenshot to transfer the amount from the wrong customer id[protected] to correct customer id[protected].

Thanks & regards"

Reply

Helpful

1 other people found this review helpful

1 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Address: Shirkol

Anand bendigeri
Customer id 54637660
Old mobile number [protected]
New mobile number [protected]

Dec 27, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Nov 24, 2021

Updated by Kalmesh Talawai Change the customer mobile number

Verified Support

Nov 26, 2021

d2h Customer Care's response Dear Kalmesh,

Thanks for writing to us. If you want to change your mobile number then you can message us in this format. RTN New RTN to 566777 or [protected].

Thanks & regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune

Website: www.d2h.com

I am a user of videocon d2h and have been completely harassed buy the call centre people and their automated calls. I had complained more than 10 times to stop these promotional, automated calls and messages but nothing seems to have happened. I am registered for do no disturb service but still receive these calls. I mostly work in night shift and sleep during day. I have to put my phone on dnd mode to not get disturbed during my sleep. But because of this I miss all the emergency calls from my work and family. Please save me from these unwanted calls from videocon d2h.

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Nov 17, 2021

Verified Support

Dear Akshay,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have been using videocon D2H since more than 5 years. Few weeks back raised a request to upgrade SD to HD connection. More than a week past till no service or confirmation recieved yet.
Each time i call customer service, they used to say within 24hrs engineer will visit.
After a lot of follow-up I called customer service care to close the connections. They replied rudely that your connection can't be closed until your recharge ends. And disconnect the call from there side.

Purpose of this complain is for review/feedback and to aware other users.
As a user i do not recommend Videocon D2H.

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Nov 8, 2021

Verified Support

Dear Tashmin,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: H 202 AMRUTHA VALUE APARTMENT NALLURHALLI, WHITEFIELD

Website: www.d2h.com/user-login

Hello,

I have recharged of Rs 700 on videocon d2h but yet the recharge was not processed neither the amount has been refunded.

I did the recharge on 31st October.

+1 photos

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Nov 8, 2021

Verified Support

Dear Customer (Ryadav05.),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: hyderabad

I would like to inform you to that yesterday i.e.[protected] i was recharged d2h Videocon of amount of Rs.294 id is[protected] instead of[protected]
please refund my amount to below provided bank details.

Bank name: PAYTM BANK
Bank account Number:[protected]
IFSC Code: PYTM0123456

+1 photos

Dec 3, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Nov 01, 2021

Updated by Suresh Goud chinna still now I didn't get any revert

Verified Support

Nov 01, 2021

d2h Customer Care's response Dear Suresh,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Nov 02, 2021

d2h Customer Care's response Dear Suresh,

As per your request payment of Rs.294 dated 31/10/2021 against Transaction ID AREC[protected] for Customer ID[protected] has been reversed and refunded from our side and the same will be credited into the source account within 7 to 10 working days.

Thanks & regards

View replies

O

Omprakashsingh2020

from Jamnagar, Gujarat

Dec 28, 2021

From Omprakash singh - my old cust.id 30345410 recharge transaction id. SB211259 on dt25/12/21 Rs 312 vc no.[protected] but not active my a/c.
My new cust.id[protected] vc no.[protected].pl.request to activet my new cust id & transfer my balance payment rs.287 to new cust id thanks.

Reply

Helpful

3 other people found this review helpful

3 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Change the mobile number to -[protected] and i have called the toll free morning they have refreshed the channels but now the error is appearing again please see to that

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Nov 1, 2021

Verified Support

Dear Albenia,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: [email protected]

Today is 5th day.but customer service is not good..they aren't response... To activate only 1channel that is sport..very bad response..we are trying many ways to activate to channel..

+1 photos

Nov 29, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

d2h Customer Care's response Dear Sanj,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 59 Gurudeo Nagar, Nandanvan main road

Hello Sir/Ma'am,
I have actually made a recharge of ₹ 322.15 on the account no Videocon d2h 74597360 which actually not correct Account no as it has been updated to new account number as [protected]. I would like you to look into it please let me know.

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Oct 28, 2021

Verified Support

Dear Srushti,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

J

Javaher

from Chennai, Tamil Nadu

Oct 28, 2021

27.12.2021 I Raise complaint via customer care regarding i will change home from Adampakkam Chennai 98 to Velachery Chennai 42. The details all collected. One full waiting after 29hours came and removed dish suddenly left without intimate. I was waiting upto 7pm. He didn't come and not lift my call. Connection name : Vigneshwaran Register Mobile. [protected]. I approach customer care after listen my name cut my call few time. I am very upset. Finally attend one lady. She say simply will come but when ahe don't know.

Reply

d2h Customer Care's response, Oct 30, 2021

Verified Support

Dear Javaher,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care's response, Oct 31, 2021

Verified Support

Dear Javaher,

As per our telephonic conversation, you have confirmed that the de-installation has been done post technician visit.

Thanks & regards

J

Javaher

from Chennai, Tamil Nadu

Oct 28, 2021

27.12.2021 I Raise complaint via customer care regarding i will change home from Adampakkam Chennai 98 to Velachery Chennai 42. The details all collected. One full waiting after 29hours came and removed dish suddenly left without intimate. I was waiting upto 7pm. He didn't come and not lift my call. I approach customer care after listen my name cut my call few time. I am very upset. Finally attend one lady. She say simply will come but when ahe don't know.

Reply

d2h Customer Care's response, Oct 30, 2021

Verified Support

Dear Javaher,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care's response, Oct 31, 2021

Verified Support

Dear Javaher,

As per our telephonic conversation, you have confirmed that the de-installation has been done post technician visit.

Thanks & regards

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Visakhapatnam

I have paid TV recharge amount 221/- through PayU but not done the recharge on 25/10/2021

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Oct 28, 2021

Verified Support

Dear Gangadhar,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir/Ma'am,
I am a user of videocon D2h service and have a connection in Puducherry. I have been noticing for the last 4 years that every after 6 months a technical problem is created for my connection and on contacting the service provider through their toll free number technician attend the issue and collect Rs. 200-500/-. Recently, I recharged my account on 24.10.2021 but still services have not resumed. Technician collected the service amount of Rs.200 without rectifying the issue. Attendants of toll free numbers are not giving any assurance and disconnecting my calls. Nodal officer number is also switched off.
I request you to please look into the matter and initiate appropriate action against Videocon D2h.Complaint Req. No.[protected]

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Oct 28, 2021

Verified Support

Dear Neeraj,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Haryana , rewari

Website: D2h. Com

I want to change my register mobile number because I get a new number customer I'd[protected], new number ([protected])...

Helpful

10 other people found this review helpful

10 found this helpful

Write a comment

Address: Plot no. 51, gali no. 1, karambhumi nagar, pune 411047

I recharge my D2H connection to subscriber ID number[protected] instead of[protected] through sbi rewardz ID no. 0100104118102915375520 dt 18 oct 21. Kindly transfer the amount on my id
My connection details as follows:
Name pk verma
Vc no. [protected]
Subscriber ID no.[protected]
Rmt no. [protected]
Regards
Pk verma

+1 photos

Nov 29, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2021

d2h Customer Care's response Dear Mr.Verma,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Oct 26, 2021

d2h Customer Care's response Dear Mr.Verma,

I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

Thanks & regards

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I had lodged online complaint on 12 Oct 2021 regarding regular signal issues with my videocon d2h connection. My customer ID is 94487918. Today even after eight days issue could not be resolves. Two Technician visited site and could Detect problem with set top box and suggested replacement. But thereafter they could not replace the set top box despite repeated requests. They are always making false promises making me to travel from here and their to Ensure my availability at home. I have gone through mental agony and they harrassed the family by making false promises to visit shortly. Now I have decided to avail services of any other service provider. However I need compensation and my existing recharged amount back immediately so as to switch myself to any other good option.

Nov 22, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2021

d2h Customer Care's response Dear Rajesh,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Oct 22, 2021

d2h Customer Care's response Dear Rajesh,

As per our telephonic conversation, you have confirmed that the issue has been resolved. Do let me know if you're still facing any issues so that I can assist you accordingly.

Thanks & regards

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I want to inform you that on19 oct 2021 while recharging the Videocon d2h account of Rs 200/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[[protected]]].I request you to kindly give credit/transfer of amount to my Current Account[[[protected]]] immediately.

Find the enclosed screenshot of my transaction for your reference:...

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Website: www.d2h.com

Hi Sir,
This is regarding the complaint I had registered on October 8 for the technical error with my d2h connection. On the same day, the technician had repaired the cabling part and charged Rs.200 for the service. The issue started again after few hours of service. I had called the same technician, replaced the LNB, and charged RS.220 for the same. But the issue still persists and till now no one came for the service....

+1 photos

Helpful

Found this helpful?

Write a comment

We had paid money for one month service of videocon d2h but after every 15 day of recharge they start sending notifications for new recharge. The costumer service is awful. The costumer care person was really rude. And almost after every month there is a issue with the service. When we ask the costumer care they always tell us to contact their engineer. We had payed more money to the engineer then for the recharge of our d2h. Half of the channels we are paying money for are not available .

d2h customer support has been notified about the posted complaint.

View replies

d2h Customer Care

from Delhi, Delhi

Oct 18, 2021

Verified Support

Dear Iram,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

d2h Complaints & Reviews

File a complaint to d2h

d2h reviews & complaints page 13

Ignore complain from 22 Nov 2021

Post your Comment

Refund my money

Post your Comment

Refund my money to this customer id:226845195 of rs.533

Post your Comment

D2H Wrong recharge reversal

Post your Comment

Change the customer mobile number

Post your Comment

Automated & marketing calls.

Post your Comment

Worst Service and Rude behaviour

Post your Comment

D2h recharge

Post your Comment

Recharged wrong customer id

Post your Comment

Change of mobile number and error in tv

Post your Comment

Channel activation request

Post your Comment

Regarding wrong payment

Post your Comment

TV recharge amount paid but not done

Post your Comment

Unethical behavior and unauthorized collection of money

Post your Comment

Register mobile number

Recharge done on other id

Post your Comment

Pathetic service and mental harassment

Post your Comment

Wrong recharge reversal

STB not working

Constant Disruption in service

Post your Comment

d2h Complaints & Reviews

File a complaint to d2h

d2h reviews & complaints page 13

Ignore complain from 22 Nov 2021

Post your Comment

Refund my money

Post your Comment

Refund my money to this customer id:226845195 of rs.533

Post your Comment

D2H Wrong recharge reversal

Post your Comment

Change the customer mobile number

Post your Comment

Automated & marketing calls.

Post your Comment

Worst Service and Rude behaviour

Post your Comment

D2h recharge

Post your Comment

Recharged wrong customer id

Post your Comment

Change of mobile number and error in tv

Post your Comment

Channel activation request

Post your Comment

Regarding wrong payment

Post your Comment

TV recharge amount paid but not done

Post your Comment

Unethical behavior and unauthorized collection of money

Post your Comment

Register mobile number

Recharge done on other id

Post your Comment

Pathetic service and mental harassment

Post your Comment

Wrong recharge reversal

STB not working

Constant Disruption in service

Post your Comment

Related businesses