d2h Complaints & Reviews

Using videocon for more than 5 years and from yesterday getting signal not available. Tried all options and still getting same error. Please help to resolve.

I have complained the d2h on 12 th regarding my set top box replacement but till now nobody called me or fix my problem. D2h people are so irresponsible at job given, iam trying to call them every 2 hr but is of no use. They only tell that we need to wait the technician will come soon but no even a single technician came or called me till date

My customer ID[protected]

I am using Videocon DTH for more than 8 years now. About 5 months ago all the components including Dish Reflector, LNB, HDMI Cable and Remote Controller as per the D2H technician recommendation. He has charged Rs. 4, 500/- for the entire service activity including Relocation charge (for changing place from one corner in the terrace to other). Later I have understood that Videocon Record of above activity carried out by their Service Technician. The total expenses incurred was more than if I opted for new connection. For few weeks the signal was good.

Nowadays, I am frequently experience NO SIGNAL issue in the connection and had to raised complaints to D2H frequently. In the span of last two month, I have raised two complaints. Every time only temporary solution is provided by the Company. And every time visiting, they are charging Rs. 200/- service charge. Now also I have signal issues and the service visit was made by Service technician on 10th October 2021.

The customer care service is also not working properly with VRS not properly transferring calls to back-end customer service executives.

I am looking for the permanent solution for this recurring issue.

Dear sir / mam

Maine 2 October ko 440 ka d2h recharge kiya tha time hai 8:50 par wo galt I'd pe chala gya hai muje wo new I'd pe refund chahiye new I'd pe

Purani I'd hai 7315827

New I'd hai[protected]

Dear Sir/ Madam,
My customer ID is 94049840 Sachin Patekar
Wrong Customer ID[protected] Amount -490
Date 04/10/2021 Time 17:51Pm
Please transfer recharge on My ID
I hope you Resolve My complete will Soon
Thank You

My Videocon d2H account has been deactivated. Videocon doesn't even have a record of my phone number or customer#[protected]. Please.resomve asap.

Regards
Gerard James
Ph#[protected]
Customer#[protected]

D2hTeam,
I have Already purchased HD Zapper BOX From D2H Site, Without Antenna

With Malayalam Celebration HD Combo & NCF Pack
Total Amount Paid
Box Deliverd but Box not Active, , what i can do ? How it is active..
Without vc number

I have only the refe NO: 30992
Order id:HO-082421-RIL-30992

VIJO VARGHESE

Sir, Madam
Iam not using my old setup box long time.But by mistake I recharge videocon D2h 25/09/2021 by phone pe customer ID[protected]. Transaction ID NX21092508360536606275661 and D2h reference ID AREC[protected].
I request please refund my recharge amount (Rs:254/-)

Dear Team,

I want to inform you that while recharging through UPI for my d2h account I have put my Subscriber ID: 21750118 instead of Subscriber ID:[protected]. So I called Videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited in to my another account which I was not using anymore since Dec, 2020. I request you to kindly give credit of amount Rs.586/- in my account immediately.

I recharged my non used account twice by mistake, so here is a message that I received through customer care when ask for account balance. Find enclosed that screen shot too.

Additional information of my subscribed package:

MY CUSTOMER ID:[protected]
Customer Name: Sanjeev Kumar
Registered No: [protected]
Contact No: [protected]
VC No: [protected](P)
Transaction Amount: Rs.586/-

Details of my bank a/c.

NAME OF THE BANK: UNION BANK OF INDIA
ACCOUNT NO: [protected]
BANK BRANCH: Mandi Gobindgarh

Videocon d2h service has gone too low, a pathetic service where the charges are too high for a package but half of the month it's on No Signal Mode... And when call the customer care they always has a demand to pay money to the engineer who will visit every time... Never going for this d2h company and would suggest others also the same personally as well as online...

Customer ID[protected]which got wrongly recharged)
Customer ID[protected] correct customer ID )

Transaction ID - [protected]
Bank reference no - [protected]
From - Paytm payments bank via Net banking.
Time - 07:03 pm
Date : 12 September 2021....

The videocon d2h customer ID[protected] is register in Shyam Sunder Ghosh. I want to change this name to Kalakara Nayak and register this no. [protected]. I contact to customer care but they could not solve my ploblem. pls change name and register this [protected] mobile number.
regards
Kalakara Nayak

thanks

I am not using my setup box from long time but by mistake i recharge by phone pe date 21/09/21
customer id 10326407 transaction id NX21092120263923157197561 and d2h reference id AREC[protected] recharge amount is Rs 344
i request please refund my recharge amount

I am not using my setup box from long time but by mistake i recharge 21/09/21 by phone pe transaction id NX21092120263923157197561 and d2h reference id AREC[protected] recharge amount Rs 344
so i request please refund my recharge amount

I am not useing my setup box from long time but by mistake i recharge 21/09/21 by phone pe transaction id NX21092120263923157197561 and d2h reference id AREC[protected]
so i request please refund my recharge amount

Customer care is not giving proper answers. Even after having recharge in account. They are not providing channel MY PACK customised service.
Infinity app is worst...
Online website is also not updating channels.

Even after recharging the d2h TV still its services are not resumed and even the customer care services numbers are not working...

I was open mosaic pip that is showing black and dark he is not showing channels in mosaic pip please repair them...

My consumer number[protected] pin 413001

on my screen saying signal not available last 30 days signal not availafor only available 5 to 6 hours only day time your operater says fixing this i am beig asked Rs 200 to a service engineer visit, this is absolutely not acceptable. Why do I need to pay Rs 200 to him for no fault of mine...

I am user of videocon d2h. Recently they changed channel number. Now my channels are not In sync. I already raised complain with customer care but no resolution. After sometime I received call from technician and told me to change set top box. And it will charge 450rs INR. Here, I have concern. I never asked d2h to update channel number. And I am sure there is not any issue with set top box. If there is a problem with set top box then I will be not able to watch any channel but I can see channels. Only channels are not in sync. Now they don't have solution or don't know to troubleshoot issue so they are asking to change set top box.

Can someone please help me on this?