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d2h Complaints & Reviews

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Last updated May 17, 2024
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d2h reviews & complaints page 16

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U
Ujwala Gavit
Aug 13, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Transfer

I have done recharge on 11th Aug 21 for12 months package, RS.5441 Unfortunately I did on old Customer Id: 28124080 instead of[protected].

I raised this issue to customer care on 11 Aug itself, But transfer process is still in progress, and support person is not responding properly, Since 11th Aug they were saying wait for 8 hrs and 24 hrs and so on....
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R
ravi2574
Aug 12, 2021
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Refund your money credit days amount

Address:NANGLA ENCLAVE PART 1 NEAR PRINCE SCHOOL FARIDABAD

Dear Sir,

We would like to inform you that 4 months ago i requested you to disconnect the credit 3 days amount.but you did not listen my request So you are requested please refund our money 3 days credit amount then i will recharge...
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Rishabh_03
Aug 12, 2021
Aug 21, 2021
This thread was updated on Aug 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by adding active channel without my consent

Hello,

I have a d2h videocon connection under user id[protected]. I had recharged my above said connection on 20 May 2021 with a customised pack of rs 1181 for 3 months which include 10days extra . But service provider automatically added some add on channels in my pack without my selection of that channels on their website. today when i switch on my TV than i got a massage of recharge date is 12 August 2021, which is too early...
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G
Gangadharan1176
Aug 10, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about your customer care

Address:Erode

My customer id is 71062815.i have rechared 350 rupees but within twenty days disconned due to insufficient balance. i called your customer care at 9/8/2021 and they activated for one day and again disconneted. so i called again at 10/8/2021 two time without any response they disconneted the call and till now d2h is not working. can you solve the problem or i need to switch any other cable service. im using d2h for last ten years...
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P
Parag Palyekar
Aug 10, 2021
Aug 14, 2021
This thread was updated on Aug 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I had done recharge on my old customer ID

Address:A-211 SHANTI NAGAR NEAR BHIMNAGAR, BOISAR TARAPUR ROAD

I had done recharge on my old
customer ID[protected] amount rs- 303
Transaction ID- NX21081008395451833774111
D2H reference ID-AREC[protected]...
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S
Sangeetakavita
Aug 7, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud service fraud charges one type of harassment

In December 2020 I change the set up box charges 850 rs and now previous month again same problem they told me to change the set up box. 8th of July 2021 the box was not working and then they told me that the amount was 450 rs and now they don't have the box. The charges taken from me in December that was fraud charges and now again after 6 month why I pay 1200 rs. For the new box why they do not told me in December. the company do the fraud...
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A
Ajay Karade
Aug 5, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Remote

Before 15 days we purchased a new RF remote by paying 300rs.. now it is not working...so we called customer care number they are telling to purchase a new remote again by paying 320rs.....
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V
Videos4u - All in One
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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Videocon d2h - Full payment online but New Connection not delivered till now

I have submitted request for new d2h connection 2 days before through d2h website. Even after making full payment through online mode, didnt get my product and installation as it's more than 2 days. On calling customer care, they refused to help. Instead they told me that they don't have any such ETA for installation of product, once engineer is available he will call you and install the product till then just wait. I asked how much time...
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I
Irkedcustomer
Aug 2, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to issue refund

I reached out to the D2H customer care center to request them to pick up the antenna dish and the HD setup box as I no longer want to use the connection. They outrightly refused to collect the devices and refund the security amount deposited during the installation. They say that their policy has been updated but I have received no communication regarding this change from them. How can you change a policy and just loot all the security deposit...
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H
Harsha Lonkar
Aug 1, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Spam calls

I am getting lot of spam calls they keep calling every hour even after telling Im not interested in their schemes. It is very annoying blocked so many numbers still they keep calling from different numbers everytime....
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A
Arfat19
Aug 1, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service

Address:Mumbai

I am tired of the complaints about extremely bad service and over that company is doing fraud with the customer.

I had already made a complaint about the signal not available errors, for which I was not able to see any channel on television, with just wind there is no signal. I am not even talking about rain.

After multiple follow ups, I had to call local technician to fix the issue, for which I was told that...
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Pappu seth
Aug 1, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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By mistake recharge

Address:Gurukripa jwellers waidhan sabji mandi dist. Singrauli m.p
Website:www.d2h.com

By mistake recharge my old id 54026938 please i would like to recharge my new id[protected] pappuseth mobile [protected] other refund my balane...
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A
asif6456
Jul 31, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Civil

My contact no is registered with some random persons d2h account, and I'm getting lots of call from ur side for account Recharge and other things.. and getting disturbed by ur side so.. this is humble request, please do unregister my contact no from the account and my contact no is [protected].
Thank u,
With regards,
Asif M...
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V
Vikas Kumar chopra
Jul 31, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facing problem after new setup box

Address:c-141, albert square, DIZ Area, New Delhi 110001

Hi sir, Our Videocon d2h connection recently shows some issues in starting. First we assume that it due to rainfall season but it remain same after clear of rainfall. Its all done after D2H Person change set top box before 1 week. request to please rectify the same.
As person of d2h have number [protected] is not attending my call on yesterday 30 july 21 after commeting that he will come to rectify the same.
person mobile is...
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M
Mansi Mor
Jul 31, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of recharge amount

Please provide us refund of our recharge made on 20th July
We do not want to continue our d2h subscription
Kindly help us asap
Please find attached transaction receipt for your reference...
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T
Ttanuj007
Jul 30, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telecommunication

Website:Www.d2h.com

Iam am receiving spam calls from d2h 3-4 times a day...
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M
Madhusudanan Thiyagarajan
Jul 27, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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My new d2h box not working

My new d2h box not working...
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B
bchouhan13
from Indore, Madhya Pradesh
Jul 27, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Videocon D2H customer Id[protected]

I have taken connection of D2H Videocon for my Television.
As a service charge D2H charge 200 if channel are not working on you TV.

Currently i am facing issues related with "NO SIGNAL AVAILABLE".
To fix this they are asking 200rs service charge.

A month ago I faced same issue and paid 200 rs for service. I don't know but they are making some...
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M
Milindponk
Jul 26, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted calls on DND registered number

I am receiving calls from Videocon d2h call centre many times while my mobile number is registered for DND...
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Parimalb
Jul 26, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Unable to activate HDRF set top box

I ordered HDRF set top box from videocon d2h site. on friday 23/07/2021 it was received & installed. In manual there is instruction for activating the set top box i.e. send msg d2h BB ACT(VC no) to 56677. i sent that msg from my no which was given at the time of bookin set top box. but unable to activate. called so many times to customer care executive, they didnt find any record of this box & said it will be activated in 24 hrs some says...
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