d2h Complaints & Reviews

Videocon d2h service has gone too low, a pathetic service where the charges are too high for a package but half of the month it's on No Signal Mode... And when call the customer care they always has a demand to pay money to the engineer who will visit every time... Never going for this d2h company and would suggest others also the same personally as well as online...

Customer ID[protected]which got wrongly recharged)
Customer ID[protected] correct customer ID )

Transaction ID - [protected]
Bank reference no - [protected]
From - Paytm payments bank via Net banking.
Time - 07:03 pm
Date : 12 September 2021.

The videocon d2h customer ID[protected] is register in Shyam Sunder Ghosh. I want to change this name to Kalakara Nayak and register this no. [protected]. I contact to customer care but they could not solve my ploblem. pls change name and register this [protected] mobile number.
regards
Kalakara Nayak

thanks

I am not using my setup box from long time but by mistake i recharge by phone pe date 21/09/21
customer id 10326407 transaction id NX21092120263923157197561 and d2h reference id AREC[protected] recharge amount is Rs 344
i request please refund my recharge amount

I am not using my setup box from long time but by mistake i recharge 21/09/21 by phone pe transaction id NX21092120263923157197561 and d2h reference id AREC[protected] recharge amount Rs 344
so i request please refund my recharge amount

I am not useing my setup box from long time but by mistake i recharge 21/09/21 by phone pe transaction id NX21092120263923157197561 and d2h reference id AREC[protected]
so i request please refund my recharge amount

Customer care is not giving proper answers. Even after having recharge in account. They are not providing channel MY PACK customised service.
Infinity app is worst...
Online website is also not updating channels.

I was open mosaic pip that is showing black and dark he is not showing channels in mosaic pip please repair them

My consumer number[protected] pin 413001

on my screen saying signal not available last 30 days signal not availafor only available 5 to 6 hours only day time your operater says fixing this i am beig asked Rs 200 to a service engineer visit, this is absolutely not acceptable. Why do I need to pay Rs 200 to him for no fault of mine...

I am user of videocon d2h. Recently they changed channel number. Now my channels are not In sync. I already raised complain with customer care but no resolution. After sometime I received call from technician and told me to change set top box. And it will charge 450rs INR. Here, I have concern. I never asked d2h to update channel number. And I am sure there is not any issue with set top box. If there is a problem with set top box then I will be not able to watch any channel but I can see channels. Only channels are not in sync. Now they don't have solution or don't know to troubleshoot issue so they are asking to change set top box.

Can someone please help me on this?

Sir, I am a Videocon D2H user[protected] since 10 years on 30th Aug2021 they changed channel numbers which is not appear on my TV.
d2h change channel number. Now not getting the colour channel. All other channel is working

Hai,
I have Already purchased HD Zapper BOX From D2H Site, Without Antenna

With Malayalam Celebration HD Combo & NCF Pack
Total Amount Paid on[protected]
Box Deliverd(on[protected]but Box not Active, , what i can do ? How it is active..
Without vc number
Box OK, But "NOT ACTIVATED"

I have only the refe NO: 30992
Order id:HO-082421-RIL-30992
Ph :[protected]
VIJO VARGHESE

I'd like you to disable the mirror connection for my STB. I don't have any requirement for a mirror connection and have never applied for a mirror connection. Currently there are two VC no. for a single account. One is a mirror connection which needs to be disabled and only one primary account should remain. My customer ID is [3569079].

Sir, Iam a Videocon D2H user[protected] since 12 years on 30th Aug2021 they changed channel numbers which is not appear on my TV now I asked customer care they told charging some for appear that facility so I don't want to be continue I request you to intervene and provide resolution

Hello team
I have booked a d2h connection on 04.09.2021 online from official website of d2h. My reference number is #33070 and installation request number is [protected]. On 05.09.2021 i got a message regarding installation. That technician will visit between 04:00 pm to 5:00 pm. But they haven't arrived yet. When i called customer care service they are only misleading me saying call sales department as you have booked online, we have no record regarding this and we are working from home we can't process your call to senior executives . When i call sales department they keep saying that we have only record of booking which is initiated from us. I keep calling customer care but they haven't solved my problem. I feel being cheated as i have done online payment Rs 1741 otherwise i would have taken dth connection from other provider.please help in cancelling my order of installation and initiate my refund which got deducted. It's pathetic customer care response i have ever seen. I am attaching screenshot of payment and message.
Hoping for necessary action by your side.
Regard
Rahul kumar

Hello team
I have booked a d2h connection on 04.09.2021 online from official website of d2h. My reference number is #33070 and installation request number is [protected]. On 05.09.2021 i got a message regarding installation. That technician will visit between 04:00 pm to 5:00 pm. But they haven't arrived yet. When i called customer care service they are only misleading me saying call sales department as you have booked online, we have no record regarding this and we are working from home we can't process your call to senior executives . When i call sales department they keep saying that we have only record of booking which is initiated from us. I keep calling customer care but they haven't solved my problem. I feel being cheated as i have done online payment Rs 1741 otherwise i would have taken dth connection from other provider.please help in cancelling my order of installation and initiate my refund. It's pathetic customer care response i have ever seen. I am attaching screenshot of payment and message.
Hoping for necessary action by your side.
Thanks regrads
Rahul kumar

Today 11.20AM I'll recharge my d2h account by mistake Rong id I'll send payment my Customer ID is[protected] so plz transfer my money

I am having this compalint for 2 weeks now, the channel number 2885 which is to show Tamil Naaptol is showing Telugu TV9, wherein 2453 which is Telugu TV9 also shows Telugu TV9 and this has happened to me 2 weeks before onwards much before the 30th august channel number change announced by the company, more than 30 channels are showing different channels in different channel numbers

I am jigisha dekate .My videocon d2h id number is 62816660
I had done my recharge on 28th August via recharge pay india of Rs.2000.
Till now there is no credit in my account this amount.
I called your customer care number many times but there is no response from your side and there is no proper answer to give me by your customer care executive.
Your customer care officer not down my complaint on 1st September.complaint number is[protected].and she told me that within 24 hours your query must be resolved.
But till now the amount of Rs.2000 is not credited in my account.
Resolve my query as soon as possible and reply me as soon as possible.
If I am not satisfied with your service I will complaint against you on CONSUMER COURT (FORUM).
I attached some screenshots for your reference.
Regards
Jigisha dekate

Please note the D2h company is deducted additional amount once I recharged and confirm to waive, but again denied to return. I have raised many complaints, but still no one is responding against the same.

Please note my complain against the D2h company.