[Resolved] D2H — Mistakenly recharged reversal amount

[Resolved] D2H — Mistakenly recharged reversal amount

S Shoaib.q from Agra, Uttar Pradesh Nov 8, 2022 Nov 9, 2022 This thread was updated on Nov 9, 2022

I made payment against my videocon d2h which is not in use. So i want my amount to reverse back into my bank account. Was this information helpful? No (0) Yes (1)
Nov 8, 2022 Complaint marked as Resolved I mistakenly recharged my d2h account which is not in use and i asked company for reversal refund but somebody say it is possible and someone guide me the online complaint process of reversal on their website by my own. Also, I have call recordings of conversations between me and customer care senior executive. And i also have the screenshot of the transaction d2h customer support has been notified about the posted complaint.
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Shoaib.q

from Agra, Uttar Pradesh

Nov 8, 2022

This is the photo of transaction. Kindly resolve

Shoaib.q

from Agra, Uttar Pradesh

Nov 8, 2022

Attached the transaction details/screenshot.

d2h Customer Care

from Delhi, Delhi

Nov 9, 2022

Verified Support

Dear Shoaib,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Leo3491's reply, Nov 16, 2022

I'm having the same issue which is not resolved yet pls help.