Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

Dear SDO/JE/ALL concerned, This is in reference to Complaint number [protected] dated 19/03/2014 time 10.43pm. Further, , this is regarding the power failure for more than 22 hrs with respect to Account NumberMM11-0113, K. N. [protected], Address 864FF, LiG Flats, Housing Board Colony, Sector 21D Faridabad Distt. I Sanjeev Kumar Mahajan do hereby stated that on contacting for more than 20 times with Mr. Mahinder, Suresh, Amit Pandey etc.at customer's care cell toll free no.[protected] for the above stated complaint number I got only answers as " Sir aap chinta na kare, Nishchint rahe aap ki complaint urgent basis par jalad hi address kar di jayegi, Apki complaint JE. ko escalate kar di he, Apki complaint SDO ko forward kar di he, Line man abhi thodi der me approach karega etc.etc." Sir, On contacting JE. I got answer my bill till january month not paid yet. I am for your convenience hereby enclosing you current bill No. 25159016 bill dated 14/03/2014 downloaded from your website dhbvn.com whose last due date of payment is 31/03/2014. is CLEARLY STATING MY ALL THE PREVIOUS DUES OF RS. 5431/- HAS ALREADY been CLEARED VIDE RECEIPT NUMBER 1/65, RECEIPT DATED 10/03/2014, CHEQUE NO. 778046, Dated 08/03/2014 (COPY of bill No. 25159016 ENCLOSED). It is important to note current bill no 25159016 has not been received by anyone in our neighbourhood or sector as bill for current period has not been circulated by the department. Please do let me know if customer fails to deposit bill dues in time then he/she has to pay interest etc. Why DHBVN personnel responsible for mending my power failure should not be penalised for all my troubles including financial losses, loss of time, loss of my work focus, loss of milk, vegetables, fruits etc in my fridge at home, emotional loss due to unable to charge my cell phone henceforth unable to interact my family at home town in Punjab, etc.. Further requesting you please look into the matter and do the needful with immediate effect. (Note that me and my wife both staying at this home and nobody else. Both we are working. My phone number registered with your website do most of time remain not reachable due to my working condition/atmoshphere. My wife's and office's/shop numbers are 0129=2414027( Mr. Wadhwa, Mrs Ashu Mahajan, Mrs Usha ARora) Mrs Ashu Mahajan(wife)-[protected], [protected].Her numbers are also registered with your website to contact as an alternative .) Further, do request that I am not getting my bills for the last so many months. Hence either I have to collect bill in duplicate from website or DHBVN's local office at NIT Faridabad. Please look into the matter Atlast, request to please do properly organise electricity main wires running across in front and upront of my Main door. Note these wires of others are running on Iron grill also. My baby is a toddler who often tries to catch these wire can cause harmful dangerous accident on any day. I have already informed JE/Sdo and Line man in person, over the phone and in written on dated 08/03/2014. Please do the need ful for the same also. Thanks and regards Sanjeev Kumar Mahajan 864FF, Sector 21 D Faridabad, [protected]

Hello, I am from Barwala (Hisar). I am not able to pay the bill online. Barwala Sub Division (H22) is not shown in the website. I also tried to pay using bill no but it shows not found. Please let me know if I can pay the bill online or not for Barwala sub division. Please respond to me at: sanduja.[protected]@gmail.com

meter account no rt21-1068 meter no 5961224 Name Shri S M JAIN, MANAGER, PUNJAB NATIIONAL BANK, TALWANDI RANA DISTT HISAR(HR). Our bill for last several months was issued on average basis on the pretext that it is not working. when we take up the matter with dhbvnl authorites, we have advised for a new meter for which all formalities were got done. Receipt no. 80951 dated 7.2.14 was also issued. Since then, we are regularly visiting the offices, , but our meter was not replaced/installed till date. we do not know, for what reasons, dhbvnl JE is waiting. Our sources has revealed that they are waiting for some money. PLEASE HELP US TO INSTALL OUR METER.

Dear sir, Wrong electricity bill generated by the employee, Because Bill circle date is 8/11/2013 to 25/12/2013, in which bill shows 783 units consumed.But I have shifted to this house on 15th dec 2013 and at that time metre reflect zero units, it is not possible with in 10 days, 783 units consumed. So I would request you to look into the matter and do this needfully. Details are as- Owner name-Sanjay Kumar Kamboj Bill no[protected] Address-A-114 F.F ASHOKA ENCLAVE -2 FARIDABAD . Bill Amount-5140. Pls correct my bill and reply as soon as possible.

My self Birender Giri, my meter a/c no. is pp13-1009 and k. no. is [protected] in tilpat circle, my current meter units are 380 at time of 18 december 2013, at this time i got the bills amount of rs. 5436, don't know how this could be possible, i got the change of meter in the february, and i have the submitted the all previous bills and clear all previous due, after having meter in june i got the bills of 4820, i visited at the palla power house, they reduced it the rs. 1000 . i paid the bills. on october i got the bills of 7590, again i visited to the palla power house, they sent a person to home to take meter reading and checked meter properly, and reduced it to rs. 3000, but again this december i got the bills of 5436, a visited to palla power house, but they are not making correction of bill. since i got the new meter we have spent the only 380 units, if i assume the rate of 1 unit is 10 rupees, even then i should pay 3800 rupees of 380 units. i have paid already rs 4000, but still i getting the over bills, please sir help me to correct the bills.That would be very greatful. Thank you birender giri M no. [protected]

Same problem with me i have paid bill on 23 nov 2013 and my amount deducted and bill still showing pending .

Account Number [protected]
Transaction Date 23/11/2013
Transaction Amount INR 8, 153.00
Transaction Type DR
Transaction Description UBP/XFER/[protected]


My Email id and phone number : [protected]@gmail.com, [protected]

Address : House 736 sector 30 faridabad

K.No : [protected] Account No: GD13-1099 Bill No : 23573525 Bill Amount = Rs. 28749 House address : 728 B Sector 38, Gurgaon Please find above my details of the electricity bills. The above bill has been calculated on the past average basis. We request to calculate the bill on the actual meter reading. The house has been practically locked for the last 3 months and still we are getting electricity Bills of Rs. 28749. We checked up the Electricity office on Kanhai. They informed us that the bill has been calculated on past average basis. Please make the bill as per the actual meter reading and change the bill accordingly. Regards Manish Gupta Mobile No: [protected]

Old Complaint no. 0879 dated 04/11/2013. DHBVN
New Complaint no. 1302 dated 04/11/2013. DHBVN

From last 4-5 hours we are waiting for line men to attand the complaint. Many reminder had been sent by cell phone at[protected] toll fee no. ) but stiil waiting for the resolution of the complaint.

Address:-

B-64, Ashoka Enclave- part 2
sector -37,
Land Mark - Near Safforn Public School
Faridabad - 121003

An early action will be highly appriceated.

regards

I have received last 2 months bill with 1007 unit and also its very clearly said that the New reading was not taken, conceptual bill billed to me, i have investigate and checked my meter and noted the readinge as per the reading i have just crossed till now 400 units which is more over valid. When i did the complete investigation so i found how they assumed, they have given me the same reading which was last years same month, and also that bill was wrong. i am very frustrated with these people. when u go to SDO you will not find him when u go to JE he will ignore u ...not sure if we are wrong...pls help us to sort this out...

DATE: 11/07/2013 TO, THE SDO PALLA POWER HOUSE, FARIDABAD SUBJECT: SPARKING AT THE POLE IN FRONT OF OUR HOUSE NO.92, G.F ASHOKA ENCLAVE PART-3 CAUSED BY TREE TOUCHING MAIN LINES WIRES DEAR SIR, IT IS REQUESTED THAT TREE IN THE FRONT OF OUR HOUSE NO.92 ASHOKA ENCLAVE PART-3 CAUSING SPARKLES AT THE POLE WHICH MAY DAMAGE TO LIFE AND PROPERTY LIKE CAR PARKED UNDER THE TREE. ALSO PLEASE NOTE AT THE TIME OF WIND OR STORM THERE IS ALWAYS A DANGER OF BIG SPARKING AND WIRES MAY FALL DOWN ALSO. THEREFORE IN THE INTREST OF RESIDENTS OF ASHOKA PART-3, IS REQUESTED TO CUT DOWN THE TREE AS EARLY AS POSSIBLE. YOUR CO-OPERATION IN THIS REGARD IS HIGHLY APPRECIATED. YOUR TRULY, SAIRAM SHARMA H.NO92 ASHOKA ENCLAVE PART-3, SECTOR-35, FARIDABAD

DEAR SIR/MADAM MY A/C NO.TD11/9956 F16/TILPAT ADDRESS IS HOUSE NO.149 GANPATI COLONY ROSHAN NAGAR AGWANPUR FARIDABAD HARYANA.I AM PAY MY ALL BILL TIME TO TIME BUT LAST YEAR SEP-12 MY BILL IS 8 LAKH IS 2 MONTH I AM GOING DHBVN TILPAT OFFICE BUT HI TELL ME YOU PAY YOUR METER REDING BILL AND NEXT BILL IS OK BUT MY NEXT BILL IS 13 LAKH I AM AGAIN GO TILPAT OFFICE AND MEET STAFE HIS AGAIN TELL ME SAME WORD YOU PAY 4400/- NEXT BILL IS OK. BUT NEXT BILL IS -3LAKH I AM GOING DHBVN TILPAT OFFICE HI TELL ME YOU PAY 1446/- I AM PAY ALL BILL BUT CURRENT BILL IS 105682/- I AM EVERY TIME SAME PROBLEM LAST ONE YEAR.TILPAT OFFICE EVERY BODY KNOW MY PROBLAM BUT ANY BODY NOT SELOVE I AM SO MANY TIME GO OFFICE BUT MY PROBLEM IS SAME. DEAR SIR/MADAM I AM NO HAVE A FACTORY I HAVE A SMALL HOUSE. PLEASE HELP ME AND SOLVE MY PROBLEM.VERY SOON.

i am rameshwar dass and my account no. is JB53-2041. meter reader is not going to take reading in time. so meter reader is shown in bill reading from 75893 to 72000 november 2010 back. i have alreay paid the advance amount this bill and complaint many times in dhbvn office but the duty officer dont correct my bill and not give any response about this matter.i hope u will correct my bill and i paid the bill in time . please correct my bill. THANKYOU RAMEHWAR DASS OUTSIDE GOSSIAN GATE H-N0- 34/4 HANSI DIST. HISAR

We wre getting excess electricity bill for above mentioned flat in which I am living on RENT. I have approached the SDO, DHBVN sector3 office on[protected] the bill amount was 28500/- for 2600 unit, where the authority told me, that there is rates were revised and this is old bill charges so you deposite the bill. As a citizen I accepted and deposit the total bill, now again I got the bill for 24545/ for 3600 units. I was shocked to see the bill, when I checked the my total Load as per DHBVN norms is 750 units per month max.. so it should be 1500 units for 2 months where as I am getting the bill for 3600 units . After this I approached to SDO office again and given the complaint in writing directly to SDO, this time SDO told me that you deposit the bill and give this complaint to His CLERK. this was incidence of 29-09-13. As the concerned person not available on that day, I visited again on 01-10-13. and met SDO. he has given the mobile no. of the person and told me you contact that person. I contacted the concerned person, he asked me to check the present meter reading and informed him he told me that from 08-09-13 to 01-10-13 the bill amount is approx.10, 000/ alraedy reached. As we are only using the following appliances ; 1. Tube lights 40 Watt 3 nos. for 5 hrs., 2. CFL 20 watt 3 nos. for 6 hrs., ceiling fan 4 nos for 12 hrs., fridge 500W i, e, 280L LG make 24 hrs., Window AC 1500 Watt for 2hrs., Split AC 1800W for 2 hrs. the above is load for which I am getting the bill of Rs24545/. concerned person from DHBVN office told me to replace the meter, I told me change the same and show me the electrical load consumption as per the load or get the meter report from your Lab. I request DHBVN to check the same and refund the excess amount paid by me. .

My Bijli Meter Not Working & Bill Comes so High, After complaint No any person coming for checking - Then I Face So Problem Pls Check & Clear My Problem then I So Satisfied. Name - Kalika Samal Account No- TD12-7342 Compalint No[protected] & 2225 Date -24/08/2013 For Any Qury - Pls Contact Me - [protected]

Dear sir I, Dashrath Kumar Sharma, have been residing in Faridabad & availing the services of Dakshin Haryana Vitran Nigam (DHVN). In October, 2012 my meter had burnt because of which the electricity supply was cut. I had given written complaint to Mr. N.P. Singh Rana J.E. of Electricity office, Sarai, Faridabad. Complaint no. Or receiving copy of the complaint was not provided. After 10 days personnel from electricity department had visited my house & inspected the meter. He confirmed that the meter is faulty. After innumerable visits to the electricity office, new meter was installed in June, 2013. I received a bill in August, 2013 amounting to Rs. 23, 690/- which shows the old reading as 2146 and new reading as 0. My monthly electricity consumption is approx. Rs. 600/- then how was I given such a inflated bill. I was not in a position to pay such a hefty bill and the electricity personnel had cut the electricity on 2-Sep-2013 due to non-payment of bill. New connection was provided & re-filing was done, which was not necessary as only faulty meter had to be replaced. I had made a payment of around Rs. 3000/- to the various employees but received receipt of only Rs. 790/- I am working as a carpenter & my daily wages are Rs. 200 per day. I had to take leave from my work to visit the electricity office innumerable times (10 times in a month for 9 months) For 9 months, I was surviving without any electricity in my home. After installing the new meter, I received such a hefty bill. Electricity consumption in my house is limited to one fan & one light. Name: Dashrath Kumar Sharma Address: New Deepawali Enclave, Part-II Near Ismailpur Gaon, Faridabad Electricity A/c no. TD11-3573 Electricity Office: Palla, Sarai, Faridabad

Dear sir I, Dashrath Kumar Sharma, have been residing in Faridabad & availing the services of Dakshin Haryana Vitran Nigam (DHVN). In October, 2012 my meter had burnt because of which the electricity supply was cut. I had given written complaint to Mr. N.P. Singh Rana J.E. of Electricity office, Sarai, Faridabad. Complaint no. Or receiving copy of the complaint was not provided. After 10 days personnel from electricity department had visited my house & inspected the meter. He confirmed that the meter is faulty. After innumerable visits to the electricity office, new meter was installed in June, 2013. I received a bill in August, 2013 amounting to Rs. 23, 690/- which shows the old reading as 2146 and new reading as 0. My monthly electricity consumption is approx. Rs. 600/- then how was I given such a inflated bill. I was not in a position to pay such a hefty bill and the electricity personnel had cut the electricity on 2-Sep-2013 due to non-payment of bill. New connection was provided & re-filing was done, which was not necessary as only faulty meter had to be replaced. I had made a payment of around Rs. 3000/- to the various employees but received receipt of only Rs. 790/- I am working as a carpenter & my daily wages are Rs. 200 per day. I had to take leave from my work to visit the electricity office innumerable times (10 times in a month for 9 months) For 9 months, I was surviving without any electricity in my home. After installing the new meter, I received such a hefty bill. Electricity consumption in my house is limited to one fan & one light. Would request you to look into the matter as neither am I am entitled to pay such a hefty bill nor can I afford it. Name: Dashrath Kumar Sharma Phone No.: [protected] Address: New Deepawali Enclave, Part-II Near Ismailpur Gaon, Faridabad Electricity A/c no. TD11-3573 Electricity Office: Palla, Sarai, Faridabad

My Account No FF20 4438/ Sub Division F32 (No 1, Ballabgarh), Bill No - 1358 (Cycle 7D) dated 30.08.2013. Units Consumed - 605 SOP Charges - First 500 Units @ Rs 5.98 Balance 105 Units @ Rs 5.60 As per Tariff Rates fixed, First slab upto 500 units is @ Rs 4.90, while charged in the bill @ Rs 5.98. I went to CA, SDO, but all in vain. No body ready to listen.

My K. No.: [protected], Account No. : PP25-3158, my all dues are clear till feb. 13, after that i have received dues Rs. 4792/- in April month, Rs. 7723/- in June and now Rs. 10100/- without any meter checking, my Total meter reading since date of installation is 1092 unit as of now and has paid Rs. 6484 on it. I have launch a complain last year but they have not resolved it and I had to pay that extra amount from my pocket (all the complaint Xerox copy is available with me), the same was repeated this year also, this is happening with all in my area, and they are not listening of any one and without any notification there person snatching meter with force in my area. want to solution with this DADA GiRi

Dear Sir, In july month reading counter has noted wrong units 28959 but actual it was 26985.Due to his miscounting bill generated for units 2367 which was 16495. I personally go to dhbvn & give written complaint regarding that & corrected it as per the actual reading i had paid rs 2400 on 27/6/2013 after correction.Now again same problem arising in august.no bill provided to me for july to august month . but on net i got bill amount of rs 26620 whose old unit was 28958 & new unit was 28958..Afake unit difference arises on 1642 consumed shown .Why this happening again & again. Please correct it so that i can fill this month bill to dhbvn.Waiting for your response my k.no -[protected] Sudhir mor [protected]

Dear Sir/Mam, Note - My Name Kalika Samal. Address - 1 Nikhil Vihar ,Ismilpur, FBD. Account No -TD12-7342 k.no - [protected] office Name- F16/Tilpat. My meter not working from last 6moth ( from cnnection time ) but No exchange the same & no any action taken at the time bill comes wrong As connection on jan-2013 but bill comes from 31/03/2007. please check action urgent . For any Quary contact my Cell - [protected]