I have bought a tab 3G10 recently after going through the product description on their website and also on flipkart. After receipt of tablet i faced following problems:-
1. The tab does not support Google services i.e google play store, google play services, google+ and all d apps which requires these google services to run e.g. all taxi apps, youtube, cricket games, etc, , ,
2. When i contacted their customer care through phone line, , they first said to reset d tab, , , after that i was given a service center address. When i reached d shop, they said that they had stopped datawind services since past 3 months, , , So company does not know whether their service center are functionong or not.
3. Next day i called their technical center who says that google services are not compatible with d Datawind products, , , n even refused to lodge a complain regarding this, , ,
4. Later i decided to verify all d function given in d advertisement n to my horror many of d services d company is boasting are not working, , , e.g, GPS never locked on even in open ground, HDMI port not functioning, 3G dongle not detecting, , Device is getting connected only as media player to d computer as drivers failed to get instaslled..
The company is advertising their product with holding of informations which are very crucial for thge customer to decide whether to buy their product or not, , ,
They are intensionally doing this n even their packaging does not mention d facts, , , ,
Datawind Innovations customer support has been notified about the posted complaint.
Greetings of the day.
We regret the inconvenience caused.
Kindly share your contact number so that we can assist you further.
Alternatively you can contact us at our support number:[protected].
Regards
DATAWIND INNOVATIONS.
Greetings of the day.
We regret the inconvenience caused.
We are still not having any details from your end, kindly share your contact number so that we can assist you further.
Alternatively you can contact us at our support number:[protected].
Regards
DATAWIND INNOVATIONS.
THANKS
Greetings of the day.
As discussed with you, kindly share the exact nature of the issue along with the details of the device so that we can log your complaint and assist you with the positive resolution.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS.
Greetings of the day.
Kindly find below the address for the service center at Bangalore with complain ID:0710KT20419. Please visit there for any issues related to the DATAWIND tablet.
Sri Sai Cell
S.Jayashankar
#1032, 26th Main, 4th Block-T, Near 9th Block Circle, Jaya Nagar, Bangalore, Karnataka.
Contact no:[protected]/[protected]
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS.
Greetings of the day.
Thank you for confirming that you have received your device and your issue has been resolved.
For any issues related to the DATAWIND tablet, kindly contact our support number at [protected].
Thank you for your patience and cooperation.
Regards,
DATAWIND INNOVATIONS.