Datawind Innovations Complaints & Reviews

One Datawind Tablet 7C+ (UBISLATE 7C+) has been delivered me on 12/05/2015 after Cash on Delivery (COD ) for Rs.4398/- (vide Invoive No.847520/AP/0012703/[protected] Dated 27/04/2015) through Indian Postal Business Parcel COD by M/s.Naaptol Online Shopping Pvt. Ltd., Andhra Pradesh-500014 in my shipping address : Mr. SACHIT SHANKAR DAS, J.D. AARTMENT, FLAT NO.10, NAMOPARA PURULIA, WEST BENGAL, PINCODE - 723103. The "Rear Camera" of the device (Datawind Tablet) has gone defunct from the day one and in this respect communication as well as complain have been made to the authority concerned by e-mail as per available e-mail id available in the warranty card, packaging box and in the invoice but till date no positive response or assurance have been received except dry apology for the inconvenience I am facing.

I HAVE GIVEN AT YOUR DATA WIND SERVICE CENTER D2 MOBILE SOLUTIONS KAKINADA ANDHRADESH R ON[protected]. COMPLAINT NO:RVSRN1504DTM00014. BUT STILL IT IS NOT RECEIVED yet. Around 29 Days completed. please try to understand me at customer leavel.

Dear sir, We have purchased two tablets & one tablet keybord. We are your regular customer from JAIPUR(RAJASTHAN). I purchase the one tablet key bord. But problem in this key bord space key not work properly. so, we call your service help line no. then your executive say to me we submit this keybord in our service center then we we will will be change this . So, we submitt this keybord to LAKSHYA TECH SOLUTIONS LTD. AT JAIPUR office. Then he said to me that we WILL call me if new key bord come from datawind. Then sir, no call came from LAKSHYA TECH SOLUTIONS LTD. AFTER one month & we call the telelphone no. but no response. Then we went of lakshya office . I saw this office have closed & notice bord message tel no. is wrong. sO, TRY TO UNDERSTAND my problem . pls send my key bord . U can find the attachment of MY RECEIPT. by Lakshya tech soloution. We r waiting for your reply. thnx & reg. Bhupendra tiwari [protected] [protected] JAIPUR(RAJASTHAN)

Dear sir i was purchased ubislate 3G7 data wind on 31-oct-2014 at univercell vijayawada in AP. But tablet given to servicecenter for battery discharging problem on 17-nov-2014.After 6 months i got replacement piece lower model ubislate 7c+.No body not respond for 6 months of period.So please help me for my tablet recovery/replacement with 3g7 model. my table ime no:[protected]. Service job card no:RVsrn1411BS100105

Dear sir, I purchase a mobile phone from Naptol named Data wind in which 1 year 3G facality given free but in gujarat reliance have not 3G facality or network so i consider it s cheatting with consumer. If 3G network in reliance not available in gujarat so Data wind mobile must not be sell in gujarat state.

Dear Sir/Madam, My DATAWIND Tablet 7C-Plus (Edge) bearing IMEI No.[protected], purchased on 18th March 2014. it is under repair from 20th Oct. 2014. It was submitted with M/S Z A Mob ASP of DATAWIND I called DATAWIND toll-free on 22nd Nov.14 Service desk response was that it be repaired and returned very soon. But they not cleared that what is soon means is it one week or three month, and there was no response after that.When I contacted on 12th Dec.2014, On 13th Dec. 2014, M/S Z A Mobiles staff was giving me a different TAB that was not mine and was older and in worst condition lot of scratches with many stickers on back panel. In this TAB, SIM and Memory Card slot had a broken cover was attached/fixed with a white paper sticker. There is no system of Delivery Challan that can indicate that old IMEI No. was replaced with different IMEI No.. And service staff told they had no solution so contact at DATAWIND service desk. I mailed several times to help desk but all was in vain. Even after more than 6 month DATAWIND service support has no solution or they are making me fool and harassing. Kindly help me to get my repaired or replace unit back With Regards, R.R.Kothari Lucknow, India Mob:[protected]

I had purchase your estmeed product DATAWIND G37 TABLET on 04.04.2015 delivered on 08.04.2015 with in one week tablet get problem I had given at your service center on 24.04.2015 but as of now i have not received any message regarding my tablet ? Your service center exe telling that it will take 20-25 day to get solutions of tablets My Question is : ITS an New piece

i have given my datawind ubi slate 3g7 for repairing in indore service centre job sheet no LKACSMP002J475 Ticket id 0316MP14200 Receipt Date[protected]...the product is not deliver or repair till now more thain 45 days goes on. my email id :[protected]@yahoo.in..contact no:[protected].

I have purchase Datawind Pocket Surfer PS4 2G Mobile combo of 2 order No. 13635948 from naaptol. Sim contact not show and battery backup lost without use.After I have contact to naaptol customer service and told me to contact customer care of the datawind.I have contact datawind care centre and he/she told me to contact the local service centre at bathinda adress is #2686, 1st floor, opp dr. jagmal Neuro. GT Road Near old bus stand, Bathinda. Contact No.-[protected]. I have given to mobiles with complete box to Uni service centre Bathinda complaint No. 7018 date 27/3/2015 and complaint No. 7060 dated 30/3/2015.Near about one month gone I have not recieved my mobiles till now. so please i request you kindly resolve my problem. Kulwant Singh SSD Women's Inst. of Tech., Amrik Singh Road, Bathinda Mob No.:- [protected]

I have ordered Ubislate 7CZ datawind tablet on 15/01/2015.Buyers order No.-CCGR874.i have a complain regarding That when I opened the Box and tried to use the product, Then it started Hanging. I sent it to the service centre but it is still hanging.on date 24/02/2015.that time service centre was No Responses & give reply

MODEL-Ubislate7cplas-Duel SIM, SIM NETWORK ICON NOT SHOW FULL COLUMS (ONLY 2 COLUMS), SO I FACE THE PROBLEM OF CALLING & INTERNET NETWORK.I SEND THE SET TO DELHI THROUGH 'LAKSHYA TECH SOLUTION LTD' DEHRADUN ON 18/03/15 WITH ASC code-LKASCUT001, JOB SHEET NO.LKASCUT001J385.TICKET ID-0227UT2798.ITS BEEN MORE THEN ONE MONTH, BUT MY SET NOT DELIVERED.PLEASE INFORM ME THE REASONS OF DELAY CAUSE I AM FACING LOT OF PROBLEM WITHOUT MY SET & DISSATISFY WITH YOUR SERVICE & SET THANKS AJAY NAUTIYAL

Dear sir I informed you, I am purchasing uvislate 7c+ last 09 feb 2014 but still getting zero respond by you. Totally fake or chief your company. So I going to lodge complain cheet me go through your invoice of 5500/. Because last one year I had delivered device more than 8 times but you return with problems as it is. So please do not return my amount 5500/-. Thanking you My cont. Sultan ahmad Mob.[protected] Sultan.[protected]@gmail.com emi no.[protected] Patna

[protected] Forwarded message[protected] From: Sultan Ahmad <sultan.[protected]@gmail.com> Date: Tue, 21 Apr 2015 19:06:55 +0530 Subject: Fwd: notified to leagal To: Tech-Support <[protected]@datawind.com> Dear sir With huge glad to me with yours therefore I informed you, you are so lazy organisation so that my request to apology but you are totally fake organisation. i had purchasing uvislate 7c+ last 09 feb 2014 but your device is dead or my money is Totally waste. so fake or chief company i warn you i am display our social site or to legal action. Because last one year I had delivered device more than 8 times but you return with problems as it is. So please do not return my amount 5500/-. Thanking you My cont. Sultan ahmad Mob.[protected] Sultan.[protected]@gmail.com emi no.[protected] Patna

Dear sir, I give my mobile datawind pocket surfer 3G5 for repairing on 25.03.2015 of Agarwal Telecom agra, this is your service center in agra but my device is not come in my hand within 25 days so please provide me my mobile set as earliest. service center send to my mobile company service center. please repair my mobile at earliest and send back us.Name:-Sachin Kumar SinghDate of Purchase -29-10.2014IMEI No.1:-[protected], 2.:-[protected].Service Center Ragistration no.:-RVSRN1504AGT00028.My Mobile No.91-[protected].Kindly Solved this problem ASAP. and provide me my mobile hand set soon.Thanks & Best RegardsSachin Kumar SinghAgra

hello, i have ordered 1 ubislate tablet from Akash Tablet. after 7 days i got delivery of the product but when i opened it, device screen was completely cracked. i complained on techsupport of datawind to replace my product. they gave me a ticket id. 0324GT37296. but even after 20 days of compaining they did not gave me replacement. last time when i contacted them they told me that they have sent device from their side. and gave me awb no of device. but awb number shows item is delivered in delhi. i am from surat. how do i get device which is delivered in delhi? i told them about this but i got no response from them. i called on their customer care no but its dead. this company is totally fraud. cheating people legally. this company should be banned. i am continiously trying to contacted them but nobody cares to answer me.

I had purchased datawind tablet through Homeshop 18 but I did get the function like play store, 3g donogle support .I spoke to Homeshop 18, he told me please speak to Datawind but I could not get satisfactory answer from both Homeshop as well as Datawind. Deokant [protected]

Hi, Since last one month I am receiving calls from your sales executives to buy a cell. Even after confirming that I am not interested they are calling me daily. Just today they have called me atleast 20 times from phone number [protected]. Here I just want to inform you that if this is not stopped from this moment I'll be filling a police complaint for the same in the Ghaziabad Police station (I already spoken with the Station in-charge for the same) and will also file a case in the respective court. Thanks, Apar [protected]

Datawind is a very bed product please don’t bye in this product no quality satisfaction if you will bye than will face so many problem already sent mail Order # PMA4A55 Order date 04/04/2015 Recived date 06/04/2015 complant date 07/04/2015

Dear Sir, My mobile backdore was damaged at that time of receiving the goods. I have never compliened on that issue. But one month back my mobile screen changed in whitish colour.Remaing condition is fit.That damaged was happened while i put my mobile in my tight jeans pant in travelling. After reaching my destination i observed that my mobile is swithed off. I was tried to restart from that time mobile screen changed to whitish colour.I register a complient and the number is 0305AP19507. Your customer care executive advised me to go ELURU Service point which is nearer to my city(75 kms). That mobile was kept for 7 days in the center. after one week they told me that i send my mobile to VIJAYAWADA Service center as they have no spares. Again i register a complient on the same number. I visited the VIJAYAWADA Service center which is far away from my native place (150 kms).After examining the phone condition they simply told that the repair of mobile will not cover in the warranty as the mobile have physical damage. I told them the mistake was not done by me. It was happened unfortunately in my pocket. But they rejected my mobile to solve issue. This mistake is just because of very delicate parts delivered by your company. So please clear my issue ASAP as my mobile is in idle condition for one month.

I was purchase a datawind tablet from datawind co. I was order Ubislate 7c + (edge) Dual Sim, but they were sent me single sim and also in damage condition when I was contact them for replacement they were told me courier the product to us and we will replace it but courier charges of sending and receving both will bear to you. So product cost was more than purchase from local market. So please help me to replace the ordered product or cash back my money Thanking You Yours Faithfully Avesh Ashraf Lakkadkutta