Datawind Innovations Complaints & Reviews

PAYMENT DONE-Cheque No.: 397316-ICICI) Placed an order of a product as per the details mentioned below... Payable to Datawind Innovations Pvt. Ltd. at the following address: Datawind Innovations Pvt.Ltd., 148, Jubilee Complex, Sultanwind Road, Amritsar 001. Cheque No.: 7316 Date: 08-August-2012 Amount: Rs. 4498/- (Rs. four thousand four hundred & ninety eight only) Bank Name: ICICI Bank Branch: ICICI, Meera Bagh, Paschim Vihar, New Delhi-63 IFSC: ICIC0000288 Name: Pankaj Galhotra Following details are provided at the back side of this cheque: Name: Pankaj Kumar Galhotra Address for Delivery: Pankaj Kumar Galhotra Ph: +[protected] RAMTeCH, IT23- IT Park, Sahastradhara Road, Dehradun-248001 Uttrakhand (India) Email: [protected]@gmail.com Finally I request you to refund my money. I request you please help me in case if you are in a situation to. Thanks and regards Pankaj Kumar Galhotra [protected] Email: [protected]@gmail.com

Dear sir,
I order Aakash tablet in November paid by online payment. They send me damaged device two times so that I send it back two times to delhi office (datawind Innovations Ltd.), till date I have not received Tablet back, At last I am requesting to refund my money back from last 5 months I have send my bank details till now I have not received money back, this is a fraud company is playing with customers sentiments, kindly someone help to get my money back.
Name : Raju Roy
Order No. : PMDCDD9
Mob No. : +91-[protected]
Place : Jaipur (Rajasthan)

I have booked a UBISlate 7+ which is selling by Datawind Innovations Pvt. Ltd. The company address as below.

8148,JubileeComplex,
Sultanwind Road,
Amritsar -143001

Following are the details of my order and payment.

Booking ID : PM17BA344937

I received Tab 7c+ of IMEI [protected] on 21-05-13 at around 6:30pm.
I found that is device is faulty after charging for 6-8hr(as per instruction). After that i gave a call to help-line,but they was very rude and ill-mannered with me.There solution was useless and couldn`t able to start-up the device.but still followed all the instruction given by customer care,but the where useless.I want my refund of Rs.5,199 from there side as quickly as possible.
So please kindly me help me out as they dint respond for any of mail and call properly
I hope government will take some action against them,so they will stop spamming people
You can reply to me on following E-Address
[protected]@gmail.com
[protected]@yahoo.co.in

Sir, I am Narendra Kumar Sharma .I have purchase Datawind ubislate7c+ device through online pymt.amt.4899/- and payment was also done .I m waiting from 03.05.2013 (Payment date) but non delivery o[censored]bislate 7c+ even after 22 day of payment.I have also complain via email, via enquiry , via contact , by phone .but (even Per day ) but not giving answer or reply and till today no get Ubislate7Cp I can't understand that what does it mean Datawind's Concern department has not yet dispatched the tablet even after 22 days of successful advance payment. I have many mailed the issue with my order id and contact no...Ubislate7Cp .My order ID 9M2A02D my cell. [protected].
Pls suggest datawind for delivery my ubisalte7c + device
and guide me how can i do for its matter. pls reply : my email id [protected]@yahoo.com

I HAVE PURCHASED UBISLATE 7C+.AFTER 1 MONTH IT'S NOT GETTING STARTED.WHEN I;M STARTING ITHE TABLET IT'S JUST SHOWING THE LOGO DATAWIND AND STOPPING AT THAT POINT.WHEN HAD TALKED TO THEIR CUSTOMER CARE REPRESENTATIVE THEY REPLIED THAT I HAVE TO SEND THE TABLET TO AMRITSAR.PLEASE TAKE SOME ACTION ON THIS UBISLATE DATAWIND COMPANY IMMEDIATELY.MY CONTACT DETAI;S ARE CELL-[protected],EMAIL [protected]@gmail.com

I was purchase Ubislate 7C+ on 13th Feb, 2013. After that i was found, Charger of that device was faulty. I talked with customer care o[censored]bislate. So his executive said that you have to send that charger at our Amritsar office. So i had courier on 20th Feb, 2013. My courier reached on 24th Feb, 2013. After receiving My courier they didn't gave me any confirmation from his side. then i gave call on 26th Feb,2013 and one executive said your courier received on 24th feb, and we will repair and we will send back to you within 8 to 10 days. After that i gave so many calls and emails to them, but all time new executive said we will send that charger within 8 to 10 days and they didn't gave any reply of any emails from "[protected]@datawind.com" this mail id. Device have 1 year warranty. Now they are not sending me new charger or repairable charger.

Sir,
I ordered datawind aakash2 7C+ Tablet on 19.Apr.2013 and I paid Rs4899 online. During order, they promised to deliver with in 72 hours.Today it is 20.may.2013.I month over. Still I not at get the deliver.
No replies for delivery status request mails also.
I am attaching the Mails as below.

From: Aakash <[protected]@datawind.com>
To: m.[protected]@yahoo.com
Sent: Tuesday, April 9, 2013 12:11 PM
Subject: online payment confirmation

Dear Venkateshwara,
This is to acknowledge that we have received your online payment of Rs4899. Thank you for your payment. Kindly share the device type you have book.
Your booking ID is "PM58424C6BE9 ". Kindly save it for future reference.
You will receive your device as per your Online Payment in the timeframe specified..
Many thanks for your confidence in Datawind and your continued support. We look forward to having you as our long term customer regardless of the product you choose to move forward with.


Regards
Datawind Support Team
(PH[protected]

I have purchased Ubislate 7Ci Serial No. P[protected]. It was having booting problem, I had already submitted Ubislate tablet at the
Authorized service centre : Accel Frontline Care, Drive in Road, Ahmedabad on 11th feb 2013 (copy attached for your reference), where they said me that it will take 7 days to repair the tablet.

After repairing there was touch fault in tablet. For this issue i have contacted customer care but no response,no response,no response!!!!! till today.

Hi there,
Have ordered Ubislate7C+(EDGE) online from datawind website on 4th May [Saturday] and I was given with an orderid : PMB99AF . As per the info given website, this tablet would be reached to me withing 5-7 working days [as I ordered online].

Now I am trying to see the status of my orders. When I enter my order# in order status page [ http:/ /www.ubislate.com/device-specification/status.htm] and click submit, it was showing a message saying "This is not a Valid Booking-id/AWB No." I am afraid now about my
order and the amount deducted from my credit card.

When I try to inquire about my order via the customer support numbers [[protected]/[protected]/[protected]], the phones were ringing but nobody is replying, have waste more than 100/- by calling these numbers.

Please help me in this regard.

Thanks in advance.

Kind Regards,
Sateesh Arvapalli.
[protected]@in.com

I HAD BOOKED AAKASH TABLET IN JUNE MONTH OF 2012 AND I HAD PAID THE AMOUNT BY CHEQUE OF RS 2999 AS THEY PROMISED INSTANT DELIVERY IF I PREPAY THE AMT. I DINT GOT THE TABLET FOR THE NEXT 6 MONTHS AS EVERYTIME THEY USED TO SAY IT HAS BEEN DELAYED.. AFTER WAITING FOR 6 MONTHS I BOUGHT A TABLET PHONE FROM MARKET AND AFTER THAT I ASKED FOR REFUND FROM DATAWIND BUT TILL TODAY THEY HAVE NOT REFUNDED MY AMOUNT BACK EVEN THOUGH I HAVE ASKED THEM FOR REFUND MANY TIMES... PLS HELP ME TO GET MY AMOUNT BACK AND LOOK INTO THE MATTER.. MY ORDER NO BOOKED WITH DATAWIND IS PM67D71A7F13...

Hello,

I had ordered for Ubislate 7c+.
I got it today ie May 14 2013 at 14:00 hrs.
I found it now that the screen is broken.
Order Ref number: PM7600F
Blue dart number: [protected]
Name : Krishal Shetty
Location : Bangalore
Mobile number : [protected]
IMEI number : [protected]
Please find the attached snapshot
Please look into this issue.

Respected Sir /Madam
My name is P.K.Vijayan and i am living in oddanchatram. I have Ordered UBISILATE7+ tapletPC in Datawind company thorough online looking in 09/01/2012 and my booking ID is PM91F1E and i have receved the offer mail and i send the amount through DD for Rs.2999 in state bank of india(DD.No.932905) in 08/02/2012 and i have sended the regisder post in datawind company send me the mail stating that they have collected the DD and they have charge it to cash and they said that they willsend the taplet soon we have waited for one month and then we planed the datawind company at [protected] number use asked the reason they replied soon you will receive late still date we not yet receved.Once when we call they said that the old taplet is out of the stock they asked for they update your ordered and i have changed my ordered to then new versan UBISILATE 7C+ Taplet and the new id is PM26E1DA07E9 and i have said that the extra amount will be paid and cash on delivery system and the company side OK
So i request you sir to take case and enquire the problem and help me to get the taplet. I have given this case becase i have waited for more than one year and i have not still received.

My Adress:
P.K.Vijayan
C/o Ramasamy
Rathika Finance
Kathic Theatre Complex
Bye Pass Road
Oddanchatram Pin.624619
Mobile:[protected]

sir,i had bought a datawind ubislate 7c+ tablet..having IMEI- [protected] showing a lot of problem..3 days before it came from service center,amritsar....Again it was showing the same problem..now they are saying to send again the tab...
So sir plz help me.....
thank u

I have purchased a akash tab of datawind company, model name ubislate 7+.But from the day of purchasing the internet speed of the tab is too much slow, and it is impossible to use internet with the tab.I have complained several times in their customer care.But they did not help me.This is totaly a fraud company.Please take necessary measures I want the money back.

to
the concerned authority,
I, Nikhil Dhande, had ordered Aakash 2 (ubislate 7c+) after receiving an email from datawind, in which they stated that the product is ready for delivery.
I completed online order procedure and online payment on 9th march, 2013. but till date I haven't received the product. so I think that they are not at all interested in delivering me the product.
therefore I request you to compel them to REFUND ME RS. 4799/- ASAP (without any deduction as stated in their norms about refund and cancellation).
Thanking you in anticipation
following are the details of my order:
Order Number: PM692043A6CF
Bank acc. name: VIVEK DHANDE
bank acc. number: [protected]
Billing Address :
room no. 17, SATPUDA HOSTEL, GOVT. COLLEGE OF ENGG. KATHORA-NAKA, AMRAVATI.
AMRAVATI Maharashtra
444604 India
Phone Number : [protected]

I book Ubislate 7+as per order ID is "PM20D9E69244" Dated 22.04.2013 paid through SBI credit card. but after payment I did not get any response the Data-wind company by mail or through sms.I got only order ID auto genre ted which was mentioned above. on April 24, 2013 when I check order status They say "This is not a Valid Booking-id/AWB No". then I call Data-wind through telephone No.[protected]. this number was not working after so many times ringing we got a number [protected]. Then I tried in this number . This is also a fraud number I call this number more then 200 times till today . when I dial this number It's start ringing but no one picking the phone when I cancelled the call amount deducted It's mean metre running I call that number. funny things on 28.04.2013 I dial same number through three phone no. [protected],[protected] and[protected] on same time. bell was ringing in all phones but when we cancelled the call all phone meter going on. after that we sent him email '[protected]@datawind.com' and '[protected]@datawind.com' on 30.04.2013 to explaining these kind of things but till date I didn't get any response Please tell me what should I Do?.

I HAVE BOOKED UBISLATE TABLET NEAR ABOUT ONE AND HALF YEAR AGO.RECENTLY A AGENT HAVE INFORMED ME THAT THEIR COURIER SERVICE CAN'T DELIVER THE TABLET TO MY HOME ADDRESS BECAUSE THEIR COURIER COMPANY CAN ONLY DELIVER WITHIN KOLKATA. AFTER THAT I REQUEST THEM TO REFUND MY MONEY BUT THEY ARE NOT EVEN GIVING ANY REPLY.PREVIOUSLY I HAVE REQUESTED THEM TO REFUND ME BUT AFTER GIVING LOTS OF ASSURANCE THEY SIMPLY FORGET THE MATTER. I FEEL HOPELESS.THEY ARE NEITHER DELIVERING NOR REFUNDING ME.

My name is Sunil Gupta and I had booked ubislate 7c+ tablet through datawind site dated 17th April 2013.Advance online payment was made through my HDFC credit card. Rs 4899.00 got debited from my account as the said tablet price was Rs 4999.00 and Rs 200 was charged for shipping. I got discount
of Rs 300 by using a coupon which I got from one of datawind promotional mail. It was clearly stated in that mail that the device is available for immediate delivery and will be shipped within 72 hrs.Today is 06rd of May and even after 19 day I have not received the tablet.

My booking id is PMD1BB8 and while checking the booking status it always shows that ”Dear Sunil Gupta Status of your Ubislate7Cp is Hold ”. I can't understand that what does it mean by ““HOLD” .Datawind's Concern department has not yet dispatched the tablet even after 19 day of successful advance payment.
I have twice mailed the issue with my order id and contact no. to [protected]@datawind.com without any reply. Helpline of datawind is also not answering after consistent try.
What should I do now. Should I have to go consumers court?

I had ordered Akash tablet c+, in the name of my father Mr. Kishore Kumar Dey, directly from ubislate website's order booking, on the 27 March 2013, Booking No. PM92EABF2333, then on 4 April 2013 i received the tablet, Invoice No. AMFEX[protected], but it was defective, the touch screen was not working. I immediately contacted ubislate techsupport they told me it will be replaced as I logged the complain within 48 hrs of receiving the item, and they told me that I have to mail it to Amritsar address of which they will email me, but they emailed me the address next day. Then i couriered the Tablet to Amritsar at the address provided by them. Then I called them to notify them that i couriered the tablet as instructed by them before, they told me that within 10 days Replaced Tablet will be delivered, then after 10 day when i did not received the tablet I called them again, but this time they told me that it wiould take another 10 days because my defective Tablet is in the lab for repair. Then on 26 April 2013 the received back the Tablet, but they did not replaced the The defective tablet as they promised, but sent me the same tablet repaired. It worked 6 days then again today on 3 May 2013 again the touchscreen stopped responding and even its not starting after I tried to restart. I am really frustrated, please help me out on resolving this matter.

I have buy a ubislate7c+ tablet . It working well but when I insert sim and it goes online then it hangs often. I call datawind they every says to reset my tablet , I reset my tab three times ,but no result. Now they are not reciving my call.