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Datawind Innovations Complaints & Reviews

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Updated: Mar 10, 2023
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Datawind Innovations reviews & complaints page 34

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A
ashish5990ku
from Chandigarh, Chandigarh
Jan 18, 2013
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Subject: Against Datawind Ubislate in ref. of cancelling the order and refunding the cash for order no. PM2A7210A5FC

Dear Sir,


I , Ashish Kumar upadhyay , has been online booked Ubislate 7cz (Delivery time 3 week) from Datawind Ubislate company "order no. PM2A7210A5FC" and prepaid Rs. 5499.00 online through Icici Debit card dated 11/01/13 .

I called them for order delivery confirmation , they told "it will take 2 months to deliver ". I request to change my product Ubislate 7c+ instead of 7cz, they asked for mail them. I mailed them dated 12/01/13 but there is no response of mail, again i called and mailed them for cancelling the order and to refund the money (rs. 5499.00).

But again they are not responding to mail . I am trying to contact customer Care continuously but nobody is receiving the call.

Sir please help me to get refund my money



Thanks & Regards,
Ashish Kumar Upadhyay
Astt. Engg. (Stores)
BHEL, HERP,
Varanasi
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    B
    bhandare.rahul11
    from Delhi, Delhi
    Jan 18, 2013
    Resolved
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    Resolved

    Address: Latur, Maharashtra

    Dear Sir,

    I had been booked akash Tablet and Made Payment In 8th June 2012. Still I didn't get delivery of device. also I have made Lot of times communication with Datawind via Email. They are Failed to Deliver product.

    I am Waiting for Device From One Year!!!!
    If they are Unable to Deliver Product, Datawind Should Refund Money !!
    Booking Details:
    Booking ID - PMEEDBDEFBA4.
    Cheque no. 245037 Rs.2999
    IDBI Bank, Latur through Speed Post.

    Still, DATAWIND didn't communicating with me And they block my E-mail Id So what Can I do?

    Please, So this Issue as earlest as possible.

    Regards,


    Rahul Bhandare
    Mob. [protected] / [protected]
    E-mail- bhandare.[protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      sam4u84
      from Mumbai, Maharashtra
      Jan 16, 2013
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      My booking no. is PMAD023AF229 and i had deposited advance payment of Rs 2999/- through cheque, Cheque No. 002301 (Union Bank of India, Anuppur).

      I got a mail to upgrade the Model and i also agreed for it to pay extra Rs500/- at the time of delivery.

      2-3 Times i talked to customer care but asked for send the item on early basis because i had booked the product and paid advance payment in the month of May'2012.

      Now the situation is that the customer care number services are temporarily blocked and there is no way to get in touch with customer care about product status.

      Please send the upgrade product Ubislate 7c (Capative screen) to the beow address:-

      Mr. Sachin Mehta
      H.No. 306
      Sector 10
      Panchkula
      134109

      Mob:- [protected]
      Dear sam4u84,

      We have already dispatched your device through Fedexcourier.Your AWB no is LI0066548 .For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

      With Regards,
      Datawind Innovations
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        R
        ramdayakar
        Jan 15, 2013
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        Address: Amritsar, Punjab

        HI,

        I have Ordered for Tablet on last year janurary i.e 30th January 2012. Still today i didnt receive the product. Can you please file a case in consumer court.



        Here are my transaction details and check details.



        I did transaction in feb, still now i didnt receive product.



        bookingID is "PM56F1497016".

        Account Number [protected]
        Transaction Id S79154259
        Transaction Srl No. 69
        Transaction Date 21/02/12
        Transaction Amount INR 2,999.00
        Cheque Number 557914
        Transaction Description DATAWIND INNOVATIONS
        Dear Ramdayakar,

        We have already dispatched your device through Blue Dart courier.Your AWB no is[protected] .For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

        With Regards,
        Datawind Innovations
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          Y
          Yasħwaŋtħ RéĐđŷ
          from Bengaluru, Karnataka
          Jan 13, 2013
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          Address: Hyderabad, Andhra Pradesh

          i have ordered a tab of cost Rs 4500 on september and i have sent them money in advance by dd. dd number is 809626 and they gave me a booking id "PMD7DB3".i have called and email them many times but they reply few times only every time they said your product will be delivered in 2 or 3 days.Now i have no more patients. please take action on datawind company for cheating people
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            V
            vishal67
            from Jorhat, Assam
            Jan 10, 2013
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            Address: Bokaro, Jharkhand

            I booked Ubislate 7cz and paid online a sum of Rs 5999. However, after going through the millions of complaints on the net, I cancelled the order and have asked for refund on Dec 09,2012. I sent them all the relevant details- Bank Account number, bank details etc. I got an email from datawind on 12.12.2012 that they will refund within 3 weeks after deducting Rs 500 as cancellation charges.(though the website says that before the delivery of the product entire sum will be refunded).
            The 3 week period expired on 02.01.2013. Seeing the predicament of millions of other customers who are facing similar issues, I kept on sending emails asking for refund.
            Finally, datawind sent another email on 03.01.2013 that the refund is in process and it will take another 3 weeks to refund the amount. I dont want their product.
            Sir, please help me in getting my money back from this fraud company datawind. My booking order number is PM965462F0C8.
            Vishal Sinha
            I got the refund on 29.01.2013. However they have deducted Rs 500.
            Dear vishal67,

            We have already processed your refund. For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.


            With Regards,
            Datawind Innovations
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              B
              BKUMAR8815
              from Bathinda, Punjab
              Jan 8, 2013
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              Address: SAS Nagar, Punjab

              I order Aakash tablet in december paid by cheque , till date I have not received Tablet, At last I am requesting to refund my money back from last 2 months I have send my bank details till now I have not received money back, this is a fraud company is playing with customers sentiments, kindly someone help to get my money back, because I purchase another table, as the technology is changing every day who will wait for several month to get deliver of Aakash Tablet.
              order no.PMC67B4, PMDFC6D PM762BC4E09 AND PM2EF12
              Dear BKUMAR8815,


              Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@gmail.com. and your matter will get resolved ASAP.


              With Regards,

              Datawind Innovations
              Dear BKUMAR8815,

              We have already dispatched your devices. For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

              With Regards,
              Datawind Innovations
              Dear BKUMAR8815,

              We have processed you refund against booking id -PM762BC4E09.Kindly check with your bank.

              With Regards,
              Datawind Innovations
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                S
                saumya agarwal
                from Mumbai, Maharashtra
                Jan 7, 2013
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                Dear madam
                Hello
                I am waiting for your mail impatiently.

                My problem is that my Akaash tab is not functioning
                properly . Its turning on but its sliding lock is not opening.
                This problem is from the 2-3 day of purchasing.
                Help me as a customer support.
                Please reply.
                Thanks.

                Date: 7/1/2013

                regards
                Ananya Agarwal
                Dear Saumya agarwal,

                Kindly share your device serial no, device model & contact details and your matter will get resolved ASAP.

                With Regards,
                Datawind Innovations
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                  S
                  Srikar66
                  from Hyderabad, Telangana
                  Jan 7, 2013
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                  I have made prebooking for the datawind ubislate tablet on 4/1/2012 and i have cancelled my order and requested for an refund on 25/8/12. i got a mail on 31/8/2012 stating that refund is under process but i haven't got the refund back...!!!
                  Booking ID:PM551F7
                  Dear  Srikar66,

                  Kindly share your contact details and your matter will get resolved ASAP.

                  With Regards,
                  Datawind Innovations
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                    S
                    sethiamanish
                    Jan 4, 2013
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                    Address: Mumbai Suburban, Maharashtra

                    It has been 8 months since I have made payment for Ubislate. My details for the same are as follows:

                    Original Booking ID -PM013FBCC588 booked on 2nd April 2012

                    Cheque details:

                    Name of the Drawee bank - ICICI Bank
                    Cheque Number - 457786
                    Cheque amount - Rs. 2,999/-
                    Cheque Date - 3 April 2012


                    The revised booking despatch was promised in 2 weeks ,the same has still not happened.

                    The contact number also does not work.
                    Dear sethiamanish,

                    Your query has been forwarded to concern department and you will receive your device soon . For any queries, Kindly drop us email on [protected]@datawind.com. and your matter will get resolved ASAP.

                    With Regards,
                    Datawind Innovations
                    Dear  sethiamanish,

                    We have already delivered your device. For any queries, Kindly drop us email on [protected]@datawind.com and your will get resolved ASAP.

                    With Regards,

                    Datawind Innovations
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                      P
                      PR Sathiapalan
                      Jan 4, 2013
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                      Address: Kerala

                      I had booked for Aakash Tablet PC vide booking ID PMF1A3B1EA6A and a PNB Calicut, Kerala Cheque was sent to datawind innovations pvt ltd, 8148, jubilee complex, sultanwind road, Amritsar and amount has deducted from my account on 10 Mar 2012. Unfortunately the product which is suppose to be delivered within 6 weeks has not received till date. En number of calls were made by me & my family to the office and they always keep telling that it will be delivered within 15 days. Since I feel that the company has cheated me I would request you to take up the matter with the company for the delivery of the product and a suitable compensation as well. Thanking you in anticipation

                      Datawind / Ubislate 7+ — non delivery of product

                      just want to tell this FRAUD DataWind company ... I DON'T WANT UR [censored] TAB(ubislate 7+) NO MORE >>> I GOT A APPLE IPAD III ( IMAGE ATTACHED )

                      Non delivery of Product - Comment #1861580 - Image #0
                      Dear PR Sathiapalan,

                      Kindly share your contact details and your matter will get resolved ASAP.

                      With Regards,
                      Datawind Innovations
                      Sir if i will send u draft for ubislate7 then how much time after u will send ubislate7?
                      Sir i hear that many persons send u draft but they don't get their ubislate7 so i am fear about it
                      sir plese give me original & full guide me .
                      Thank u sir
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                        B
                        baranidharan
                        from Chennai, Tamil Nadu
                        Jan 3, 2013
                        Resolved
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                        Resolved

                        Address: Tamil Nadu

                        PROBLEM:

                        I have a received a tablet from DATAWIND INNOVATIONS PVT LTD, AMRITSAR after awaited for long 11 months, That Tablet screen is fully scratched and had worked only for few hours, after that it is displayed only the ANDROID LOGO,

                        Checked with customer care, per their instruction, i returned the scratched not working tablet to their mentioned address through SPEED POST,

                        Today they have called me and asked me to pay Rs.1500, as they received the tablet with broken screen.

                        I AM NOT READY TO PAY ADDITIONAL AMOUNT FOR AAKASH TABLET.

                        QUESTION:

                        IF YOU DATAWIND SEND ME THE BRAND NEW GOOD SET AT THE FIRST DELIVERY, WHY ALL THESE ARE HAPPENING? IF SENDING TABLET WITH FULL OF SCRATCHES , THEN THE PROBLEM IS YOURS. ALSO IT WONT WORK MORE THAN TWO HOURS. THEN ITS NOT OUR MISTAKE, THAT TOO YOUR PROBLEM ONLY, ALSO I WAITED FOR ALMOST A YEAR AND FINALLY I LOST MY TIME AND MONEY WITH YOU.....
                        Dec 23, 2022
                        Complaint marked as Resolved 
                        I have applied for Aakash tablet in Feb 2012 and got on Dec 2012, that too fully scratches on screen, working only for 30 mins then its showed only ANDROID LOGO, checked with DATAWIND, as per instructions i returned the tablet through SPEED POST, now they called me and asked me to pay RS.1500 as the screen is fully broken. Also they are asking why you send though speed post instead o[censored]sing courier.

                        This is totally cheating business. If you are genuine business people, you would have send me a good brand new tablet at the very first delivery.
                        And, now you are blaming me for sending mode is wrong, I am not ready to accept your stupid reasons.

                        If your tablet is correct, why its not working fine at the first delivery? and why you send me the tablet with fully scratched screen that too after 12 months.. whether you people made customers fool?.. Then what is the answer for these questions...
                        No reply from anyone
                        Even after one month DATAWIND people are not respond me in any way. how worst it is...
                        please find attached reply from speed post

                        DELIVERED FULLY SCRATCHED TABLET AND NOT WORKING - Comment #1570763 - Image #0
                        We cant send any mails to Datawind too.. DATAWIND IS ALMOST CHEATING INDIAN CITIZENS, AND NOT PROVIDING TABLET ALSO, THEY ARE SEEKING ANOTHER RS.15OO IN THE WAY OF BROKEN PIECE. THERE ARE TOTALLY FRAUD ONE. CHECK WITH NUMBERS [protected] [protected], YOU CAN GET CALL FROM THIS NUMBER, AND CANT CALL THEM,
                        Dear baranidharan,

                        Kindly share your device serial no, device model & contact details on this email Id [protected]@datawind.com and your matter will get resolved ASAP.

                        With Regards,
                        Datawind Innovations
                        Everything is with you only as I sent back the device in December 2012.

                        Datawind — purchase new Tablet then, ,hangout. after 2 month the service centre & company was no responce

                        My New Aakash tablet model No.-Ubislate 7CZ was hanged.after 2 month the company & service centre was no responses for this matter.my contact no.is-[protected], Bijendra kumar

                        DELIVERED FULLY SCRATCHED TABLET AND NOT WORKING - Comment #2416622 - Image #0
                        DELIVERED FULLY SCRATCHED TABLET AND NOT WORKING - Comment #2416622 - Image #1
                        DELIVERED FULLY SCRATCHED TABLET AND NOT WORKING - Comment #2416622 - Image #2

                        phone switch off not working after charging

                        Dear sir I have Purchase Nwe datwind tablet 7cz Dated 7/1/2015 Ami No [protected](one sim) & [protected] (Second Sim) kindly solve my problem & on this phone Other wise refund Money

                        tablat big problam

                        sim n/m charging problam donload problam &bolluthooth n/m hang problam
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                          M
                          muhammadatif.aks
                          from Mumbai, Maharashtra
                          Jan 3, 2013
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                          Address: New Delhi, Delhi

                          Hi
                          I received a faulty Ubislate 7ci, So on contacting customer care they asked me to courier the tablet.Commercial invoice number is DWUBS7/Sep/6476.
                          I sent the tablet to the following address.
                          "Dhan Dhan Baba Deep Singh Complex
                          Datawind Innovations Pvt Ltd
                          563 East Mohan Nagar
                          Amritsar-143001
                          Ph no.[protected] "

                          My email id muhammadatif.[protected]@gmail.com.
                          I sent it on 23/11/2012
                          I call their customer care daily twice and sometimes thrice but no one receives the call on other side.
                          I have not received it yet.
                          Please help me.
                          I booked a Ubislate, booking ID is PMB983C19B. Payment made by sending a ICICI BANK, Tirupur cheque no 91230 for Rs 2999.00, which was debited in my account on 15/02/2012.

                          Till date, nearly 11 months have gone against the promised delivery within March 2012, but till date I have not received the product.

                          your toll free number is not working and there is no response from your Customer Support Executive mobile number


                          J.KARTHIKEYAN
                          [protected]
                          Dear muhammadatif.aks,

                          We have already dispatched your device through Blue Dart courier.Your AWB no is [protected].For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                          With Regards,
                          Datawind Innovations
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                            K
                            karthij1
                            Jan 3, 2013
                            Resolved
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                            Resolved

                            I booked a Ubislate, booking ID is PMB983C19B. Payment made by sending a ICICI BANK, Tirupur cheque no 91230 for Rs 2999.00, which was debited in my account on 15/02/2012.

                            Till date, nearly 11 months have gone against the promised delivery within March 2012, but till date I have not received the product.

                            your toll free number is not working and there is no response from your Customer Support Executive mobile number


                            J.KARTHIKEYAN
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear sir


                            Till Today i m not receivewd your product ..... now what to do.... can i cancelled my order and get my money back ? what to do ? pls reply soon

                            mahendra
                            [protected]

                            All detail with datawind co is as under :--

                            From: supportin(YJ) <[protected]@datawind.com>
                            To: 'paying guest call [protected]' <[protected]@yahoo.com>
                            Sent: Friday, August 24, 2012 12:17 PM
                            Subject: RE: UbiSlate 7 - Pre-Booking Order Confirmation full payment on 10 march 2012



                            Dear Sir,

                            We understand that the device deliveries got delayed due to certain unforeseen reasons. But Ubislate7+ has been launched and deliveries have been started as well. Your order is in process. you will get your delivery of device in september. Kindly bear with us for some more time.

                            For more details on Ubislate7+/Ubislate7C , view the frequently asked questions on http://www.ubislate.com/faqs.html
                            Regards,
                            Datawind Support Team
                            [protected]

                            From: paying guest call [protected] [mailto:[protected]@yahoo.com]
                            Sent: Saturday, August 11, 2012 5:38 PM
                            To: Supportin(ST)
                            Subject: Re: UbiSlate 7 - Pre-Booking Order Confirmation full payment on 10 march 2012


                            Dear Sir

                            Till Today i not get my product , i pay full payment before 6 months bokking 9 month pls do th e needful

                            Reply soon ..... status of delivary my product

                            Thanks
                            mahendra chhatbar

                            [protected]


                            From: Supportin(ST) <[protected]@datawind.com>
                            To: 'paying guest call [protected]' <[protected]@yahoo.com>
                            Sent: Saturday, May 5, 2012 2:30 PM
                            Subject: RE: UbiSlate 7 - Pre-Booking Order Confirmation



                            Dear Sir,

                            This is to acknowledge that we have received your Cheque/Demand Draft number 837604
                            of Rs2,999 of icici bank
                            Thank you for your payment.
                            Your order is in process, You will get your Ubislate7+ in early July.
                            Your order is in process, You will get your Ubislate7+ within 15th May to 31st May. We regret the inconvenience for delay.
                            Ubislate7+ has been launched. The deliveries have been started and the company will endeavour to fulfil all orders on a first come first served basis to the customers . Very soon we will contact you with delivery dates. In the meantime kindly share your Address where you want us to ship the device.



                            For more details on Ubislate7+ view the frequently asked questions on http://www.ubislate.com/faqs.html

                            Regards,
                            Datawind Support Team
                            [protected]

                            From: paying guest call [protected] [mailto:[protected]@yahoo.com]
                            Sent: 27 April 2012 18:28
                            To: SupportIndia-M
                            Subject: Re: UbiSlate 7 - Pre-Booking Order Confirmation







                            Dear Sir,

                            I m not receivec product till today
                            From: SupportIndia-M <[protected]@datawind.com>
                            To: 'paying guest call [protected]' <[protected]@yahoo.com>
                            Sent: Thursday, April 12, 2012 3:40 PM
                            Subject: RE: UbiSlate 7 - Pre-Booking Order Confirmation



                            Dear Mahendra,


                            This is to acknowledge that we have received your Cheque*/Demand Draft number 837604 of Rs2,999 of ICICI BANK. Thank you for your payment. Your order is in process, You will receive your UbiSlate 7+ approximately in six weeks .


                            For more details on UbiSlate 7+ view the Frequently Asked Questions on http://www.ubislate.com/faqs.html

                            Regards,
                            Datawind Support Team
                            [protected]


                            From: paying guest call [protected] [mailto:[protected]@yahoo.com]
                            Sent: 23 March 2012 13:26
                            To: support(SM)
                            Subject: Re: UbiSlate 7 - Pre-Booking Order Confirmation



                            Dear Sir

                            payment detail for booking UbiFhslate7+



                            NAME:= MAHENDRA CHHATBAR
                            ADDRESS:= PLOT 109/20 NAVRANG CHS , SECTOR 1 CHARKOP KANDIVALI WEST MUMBAI 400067

                            BOOKING ID= PM28D106ACEE DATED 18DEC,2011

                            CHEq NO = ICICI BANK 837604 RS 2999/- DATED 18/02/2012. cheak was clared on 10/03/2012

                            SEND THOUGH INDIAN POST SEPED POST RECEIPT NO = EM[protected]IN DATED 18/02/2012


                            KINDLY CONFIRM THE PAYMENT AND SEND ME Product FOR THE SAME

                            Thanks

                            mahendra chhatbar
                            [protected]

                            [protected]/ 28687331

















                            From: paying guest call [protected] <[protected]@yahoo.com>
                            To: support(SM) <[protected]@datawind.com>
                            Sent: Thursday, March 22, 2012 11:36 PM
                            Subject: Re: UbiSlate 7 - Pre-Booking Order Confirmation




                            Dear Sir

                            With Refrence to Your Email , The same cheak was passed on 10/03/2012 in my bank

                            i paid fully payment for the same booking

                            But Till today i m not received my product till today

                            When u send me product pls send me detail

                            Thanks

                            mahendra
                            [protected]
                            From: support(SM) <[protected]@datawind.com>
                            To: [protected]@yahoo.com
                            Sent: Monday, March 5, 2012 3:12 AM
                            Subject: FW: UbiSlate 7 - Pre-Booking Order Confirmation



                            Dear Sir/Madam

                            This is to acknowledge that we have received your Cheque/Demand Draft number <837604 > of Rs2,999 of <ICICI >. Thank you for your payment, you will receive your UbiSlate 7+ soon.

                            For more details on Ubislate7+ view the frequently asked questions on http://www.ubislate.com/faqs.html
                            Regards,
                            Datawind Support Team
                            [protected]

                            From: paying guest call [protected] [mailto:]
                            Sent: 18 February 2012 12:13
                            To: Supportin(MK)
                            Subject: Re: UbiSlate 7 - Pre-Booking Order Confirmation







                            Dear Sir

                            Thnaks For Replying Me .... i Send u cheque for Rs 2999/- dated 18/02/2012 drawn on Icici bank

                            cheque no 837604 borivali mumbai barach,


                            The about cheque with letter is and address send u by indian post registered ad

                            kindly send me the product when cheque is relese

                            Thanking you

                            mahendra chhatbar
                            ph no [protected]

                            [protected]
                            [protected]
                            [protected]

                            date 18 feb,2012
                            From: Supportin(MK) <[protected]@datawind.com>
                            To: 'paying guest call [protected]' <[protected]@yahoo.com>
                            Sent: Monday, February 13, 2012 5:58 PM
                            Subject: RE: UbiSlate 7 - Pre-Booking Order Confirmation



                            Dear Mahendra,

                            Ubislate7+ is expected to be launched by February end. The company will endeavour to fulfil all orders on a first come first served basis. You can check our website for latest information/updates.

                            An offer exclusively for you if you decide to make the payment in advance:

                            - You can have a prioritized delivery of your UbiFhslate7+ in March!
                            - Free shipping! Normal shipping charges Rs.199/- (For India only) will be waived off!

                            If you decide to avail this offer, please mail a Cheque/Demand Draft for Rs.2999/-, payable to Datawind Innovations Pvt.Ltd. at the following address:

                            Datawind Innovations Pvt.Ltd.
                            8148,Jubilee Complex,
                            Sultanwind Road,
                            Amritsar -143001

                            For all Cheque/Demand Draft payment enquiries, please email us [protected]@datawind.com





                            For more details on UbiSlate 7+ view the Frequently Asked Questions on http://www.ubislate.com/faqs.html
                            Regards,
                            Datawind Support Team
                            [protected]

                            From: paying guest call [protected] [mailto:[protected]@yahoo.com]
                            Sent: 31 January 2012 18:14
                            To: Datawind
                            Cc: [protected]@datawind.com
                            Subject: Re: UbiSlate 7 - Pre-Booking Order Confirmation




                            Dear Sir
                            i was booked teblet , i want to ask u when i will get my teblet

                            Thanks

                            mahendra
                            [protected]



                            From: Datawind <[protected]@datawind.com>
                            To: [protected]@yahoo.com
                            Sent: Sunday, December 18, 2011 1:55 PM
                            Subject: UbiSlate 7 - Pre-Booking Order Confirmation


                            Dear MAHENDRA

                            We thank you for showing interest in the product.

                            Your booking ID is PM28D106ACEE. Kindly save it for future reference.

                            The product features are:
                            ? 7" Android 2.3 Tablet at an Unbeatable Price of Rs. 2999
                            ? Faster Cortex A8 – 700 Mhz Processor
                            ? High Quality Web Anytime & Anywhere
                            ? WiFi & GPRS (SIM & Phone functionality)
                            ? Multimedia Powerhouse
                            ? Full sized-USB port & Micro-SD slot and much more.


                            If you would like to channelise Datawind products, then please email us at [protected]@datawind.com

                            If this is a media or a press related enquiry, please contact us at [protected]@datawind.com

                            If you have any bulk/corporate/institutional related queries, please email us at [protected]@datawind.com

                            If you would like to get more details, contact us NOW at[protected]

                            Regards,
                            Team Datawind


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                            Version: 2012.0.1913 / Virus Database: 2114/4848 - Release Date: 03/03/12
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                              S
                              shrenn
                              from Bengaluru, Karnataka
                              Jan 1, 2013
                              Resolved
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                              Resolved

                              Address: Maharashtra

                              Hello sir/madam,

                              I have applied for Aakash tablet and as per their website I perpaid the amount of Rs.2,999 on 14th March via check.
                              I also received the confirmation from support team on 21st March, below are their exact contents on mail i received:

                              Dear Shrenik,

                              This is to acknowledge that we have received your Cheque*/Demand Draft of Rs2,999 . Thank you for your payment, you will receive your UbiSlate 7+ soon.


                              Again i sent the followup mail on 26th July as:

                              I have not got any update on my Tablet... Can you please provide me any update?

                              Received the reply on 15th Aug as:

                              Dear Shrenik,

                              Your order is already in process. You will surely get your device in August.

                              For more details on Ubislate7+/7C view the frequently asked questions on http://www.ubislate.com/faqs.html

                              For all Cheque/Demand Draft payment enquiries, please email us [protected]@datawind.com

                              Regards,

                              Datawind Support Team

                              I also mail few times after that but now they are not replying now.
                              They are not giving me tablet and also not refunding the money.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear  shrenn,

                              Kindly share your contact details and booking id and your matter will get resolved ASAP.

                              With Regards,
                              Datawind Innovations
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                                Z
                                Zahid Farooqui
                                from Bhopal, Madhya Pradesh
                                Jan 1, 2013
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                                Address: Madhya Pradesh

                                dear sir, 5 mahine pahle hum ne ubislat7 book kiyatha chaqu no 17746 se 31 oct12 ko hamare account se 3699/ ruppes campaney ne kat leeaya.hum ab aur intazar nahi kar sakr teae.castamar care par datawind wale phone nahi uthate refund ka mail delwared nahi hota. hame hara pesa waps chahiye krapaya is hetu turant karwahi kar anugarhit karen.Name:Mohammed Zahid Farooqui
                                Bank Account Number:[protected]
                                Account Holder Name:Mohammed Zahid Farooqui
                                Bank Name:State Bank Of India
                                Bank Branch:Mahidpur
                                Bank IFSC Code:10814
                                Cheque Number:017746
                                Cheque Realization Date:30/10/12
                                Order Number:PMD79C8
                                Contact Address:165 Neha Medicose Old Bus stop,Mahidpur(M.P.)
                                Contact Number:[protected] dt 1/1/2013 zahidfarooqui
                                Dear Zahid Farooqui,

                                Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.


                                With Regards,

                                Datawind Innovations
                                Dear Zahid Farooqui,

                                We have already dispatched your device through Blue Dart courier.Your AWB no is .For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

                                With Regards,
                                Datawind Innovations
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                                  A
                                  ajaymj
                                  from Hyderabad, Telangana
                                  Dec 31, 2012
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                                  Hi,

                                  I had booked the ubislate 7ci on 25th December 2012 and I had done wire transfer (net banking) via the hdfc bank.I was suppose to receive my tablet after the 48 hr or within 1 week. I haven't heard anything from the company and also now the order status link is not working.

                                  http://ubislate.Com/Device-specification/Nomorebooking.Php?orderid=

                                  my order number:pm6904b

                                  Realy a very bad services from Datawind, i feel ashamed to say that this is Made in India :(

                                  Thanks,
                                  -ajay
                                  Dear ajaymj,

                                  We have already dispatched your device through DTDC courier.Your AWB no is .For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                                  With Regards,
                                  Datawind Innovations
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                                    S
                                    shah_axay
                                    from Anand, Gujarat
                                    Dec 30, 2012
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                                    Address: Bharuch, Gujarat

                                    Sir,
                                    I have purchased ubislate 7 Ci tablet computer on date 28 december-2012,

                                    But it is not getting charging and also not getting starting.

                                    I also complaint on their customer support ID , but mail being bounced .

                                    Please guide how to get back money.

                                    Axay shah
                                    +[protected]
                                    i am facing same problem too. i got my ubislate on 29th dec. but its not charging n getting start.
                                    i have tried to call all the helpline number datawind had given. i had sent several email to them as well but i didnt get any response.

                                    Mr. Axay i[censored] get any help regarding this kindly let me know.

                                    thanking you

                                    regards
                                    shehzad shaikh
                                    anleshwar
                                    [protected]@yahoo.com
                                    Dear shah_axay,

                                    Kindly share your device serial no, device model and your matter will get resolved ASAP.

                                    With Regards,
                                    Datawind Innovations
                                    Dear shehzad,

                                    Kindly share your device serial no, device model & contact details and your matter will get resolved ASAP.

                                    With Regards,
                                    Datawind Innovations
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                                      N
                                      Naseer khan
                                      from Baramulla, Jammu and Kashmir
                                      Dec 30, 2012
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                                      Address: Baramulla, Jammu and Kashmir

                                      SIR,
                                      i prebooked aakash pc tablet on Nov 2011 and the payment mode was selected cash on delivery.the coampany issued a id PMDFFD13158 and asked me to wait three months but alomst 1 year passed the coampany is not intersted in customer like me who have selected cash on delivery option of payment.so it is aganit the customers rules,if the company has interest in pre payment than why they have put the option of cash on delivery option with the product.so please look into this matter and provide me justice
                                      thk
                                      Dear Naseer khan,

                                      Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@gmail.com. and your matter will get resolved ASAP.


                                      With Regards,

                                      Datawind Innovations
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                                        S
                                        sreelal73
                                        Dec 29, 2012
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                                        Booking Ref:-PM0A40F85B0D &DD#957642 dt 27-Feb-2012)to UBSLATE 7C

                                        DD for Rs2999/-I have already sent to Datawind and you have confirmed the receipt of that. (DD#957642 dt 27-Feb-2012)

                                        Even after about 1 year till date not received the item and now they are asking for additional payment for their new product ie.3999.They are not replying properly.I dont know when will I get the device.Please help
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