Datawind Innovations — Defective tablet | |||
My name is Ankan Mukherjee. I have purchased a datawind calling tablet worth rupees 2999 through naapto l(ORDER ID[protected]. The product was delivered to me 1st April 2016 around 7 p.m. I unpacked it 2nd April. Initially I did not notice but after that I found a white spot is present in the down left side of the screen and it is more visible when the background is white. Beside that, the screen light is vibrating and the light is not fixed. From that time I have been trying to contact datawind. First, I went to the website and give missed call in [protected] according to instruction. but there is no response from the company’s side. After that I am trying to call [protected] and +[protected] but both the number unavailable. I also called naaptol. But instead of feeling sorry they are charging me, telling that why did not u contact when you received the product. How horrible and pathetic is that! FIX MY PROBLEM AS SOON AS POSSIBLE. Was this information helpful? | |||
Datawind Innovations customer support has been notified about the posted complaint. | |||
13 Comments | |||
Comments
"Dear Ankan Mukherjee,
Greetings of the day.
In reference to your complaint, we are still not having any details from your end. We request you to share your contact details so that we can discuss on the issue at the earliest.
Please feel free to contact our support number at [protected].
Thank you for your patience and cooperation.
- Datawind Innovations."
Greetings of the day.
In reference to your complaint, we are still not having any details from your end. We request you to share your contact details so that we can discuss on the issue at the earliest.
Please feel free to contact our support number at [protected].
Thank you for your patience and cooperation.
- Datawind Innovations."
"Dear Ankan Mukherjee,
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any contact details .If the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS."
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any contact details .If the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS."
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Complaints
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
Greetings of the day.
Thank you for contacting Datawind. In reference to your complaint we understand that currently you are not able to use your Datawind tablet at the optimum.
We regret the inconvenience caused & request you to share your contact number. Once we have that, one of our technical support executive would call you and will assist you with the issues at the earliest.
Please feel free to contact our support number at [protected].
Thank you for your patience and cooperation.
- Datawind Innovations.