[Resolved] Datawind Innovations — Product delivered if not mentioned specification | |||||
I have purchased data wind pocket surfer 2g4 mobile combo of 2, mobile phones from naaptol but the product they sent is not of the specification which they have mentioned on website. I placed my order no 19826911 dated 01 February 2016 and received on 08 feb 2016. The complaint regarding same has been lodged on the same date. ( Complaint no: 13585996.The battery of the mobile shown on website was 1800 mah but they provided 1000 mah battery in both the mobiles. I tried to contact them frequently but they did not respond satisfactory. They intentionally harassing me by directing me to contact one person then another person for the Redressal of grievance. Now I wish to return the product and wish my amount to be refunded. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Datawind Innovations customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
"Dear Gurvinder Singh,
Greetings of the day.
In reference to your complaint, we are still not having any details from your end. We request you to share your contact details so that we can discuss on the issue at the earliest.
Please feel free to contact our support number at [protected].
Thank you for your patience and cooperation.
- Datawind Innovations."
Greetings of the day.
In reference to your complaint, we are still not having any details from your end. We request you to share your contact details so that we can discuss on the issue at the earliest.
Please feel free to contact our support number at [protected].
Thank you for your patience and cooperation.
- Datawind Innovations."
"Dear Gurvinder Singh,
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any contact details .If the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS."
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any contact details .If the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS."
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
Greetings of the day.
Thank you for contacting Datawind. In reference to your complaint we understand that currently you are not able to use your Datawind tablet at the optimum.
We regret the inconvenience caused & request you to share your contact number. Once we have that, one of our technical support executive would call you and will assist you with the issues at the earliest.
Please feel free to contact our support number at [protected].
Thank you for your patience and cooperation.
- Datawind Innovations."