Datawind Innovations — Ubislate 37g | |||||
I have buy datawind tablet to calling [protected] and the same was delivered on[protected] but due to defected of product i had complain and they same replacement product have delivered on 18-feb-2016 but this product was used product and on call sound problem. I have called several time to datawind customer center to replace the product with new device. I have paid rs. 4599/-, nor they are giving me new device nor they are refunding my money. When i am calling to customer care they are saying your complain have been forwarded to senior and senior and senior.. Please help me i am not getting solutions. Was this information helpful? | |||||
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Datawind Innovations customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Dear Govind Khuswaha,
Greetings of the day.
Thank you for contacting Datawind. In reference to your complaint we understand that currently you are not able to use your Datawind tablet at the optimum.
We regret the inconvenience caused and request you to visit at our service centre or you can send the device at our Gurgaon office directly for the resolution of the issue of your device. The details of service centre and the Gurgaon office are shared on your email id which is provided by you.
Thank you very much for your patience and cooperation.
Regards
DATAWIND INNOVATIONS.
Greetings of the day.
Thank you for contacting Datawind. In reference to your complaint we understand that currently you are not able to use your Datawind tablet at the optimum.
We regret the inconvenience caused and request you to visit at our service centre or you can send the device at our Gurgaon office directly for the resolution of the issue of your device. The details of service centre and the Gurgaon office are shared on your email id which is provided by you.
Thank you very much for your patience and cooperation.
Regards
DATAWIND INNOVATIONS.
"Dear Govind Khuswaha,
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any courier details .If the issue still persists, kindly log a new complaint with all details so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS."
Greetings of the day.
Since we do not have any details from your end, are unable to get in touch with you in the absence of any courier details .If the issue still persists, kindly log a new complaint with all details so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS."
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
Greetings of the day.
We are unable to contact you as the number you provided is not responding.
Kindly provide us an alternative contact number on which we can contact you.
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards
DATAWIND INNOVATIONS.