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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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M
ManishGuptaJi
from Delhi, Delhi
May 9, 2019
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Address: Govt.Boys Sec School, 1/5865, GT Road, Shri Ram Nagar, Shahdara, Delhi, 110032, 110032

I'm a resident of ram nagar, shahdara delhi.

There is a govt. School near shahdara railway/metro station.

A huge amount of water is getting wasted every day 24*7. No one is doing anything about it.

Please look into this matter at the earliest.

School location : govt. Boys sec school, 1/5865, gt road, shri ram nagar, shahdara, delhi, 110032

School location https://www.google.com/maps/dir//Govt.Boys+Sec+School, +1%2f5865, +gt+road, +shri+ram+nagar, +shahdara, +delhi, +110032/@28.6746152, 77.2918338, 20.88z/data=! 4m9! 4m8! 1m0! 1m5! 1m1! 1s0x390cfb7f344767f9:0xd846487a06c714ce! 2m2! 1d77.2919666! 2d28.6746632! 3e2

Ram nagar resident.
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    satendar_rana
    from Noida, Uttar Pradesh
    May 8, 2019
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    Address: 110092

    Dear sir/mam,
    I am one of the residents living in mandawali area of east delhi.. From past few days water supply in our area is so dirty and smelly that no one can think about drinking it or to use for any other domestic purpose. We request you to take some positive action against it n try to fix it asap as it can cause severe illness in this area.
    Thanking you,
    Yours truly
    Satendar rana
    Delhi Jal Board customer support has been notified about the posted complaint.
    Hello Sir,

    I am residence of H 81 A/B Garhwali Mohalla Laxmi nagger delhi 92 our neighbors of H - 80 added their sewer connection in nali which is created on bad smell and mosquitoes.

    Request you tack necessary action against them.
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      D
      Dilpreet Oberoi
      from New Delhi, Delhi
      May 8, 2019
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      Address: Fateh nagar, New Delhi, Delhi, 110018

      Im resident of fateh nagar near jail road new delhi-18... From the past few weeks we are getting smelly water supply from corporation motors... It has become very difficult to use that water for cooking or drinking... Water smells like swerage water which is very difficult to use for household works...
      I would like to request u to plz look into d matter and do the needful asap...
      Delhi Jal Board customer support has been notified about the posted complaint.
      Dear sir this is inform that my ka number is [protected] & no water are coming in day base after 1day is not coming & 1 day is coming only 1/2 hours is woter are coming so No 2 day is storage not sufficient so plz do the need full

      ranjana mishra
      [protected]
      I tulsi R/O b60, b block, subhash park extension, uttam nagar, new delhi. 59.
      In this context, it is to intimate that last one month our colony water supply is mixed with sewer water.
      After many time complaint to department and mr. Chetan gupta (je) but no solution Till now.
      Please look into the matter
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        R
        Rashmi05
        from Mumbai, Maharashtra
        May 8, 2019
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        Address: New Delhi, Delhi, 110089

        Dear sir,

        I would like to inform you that i am resident of e2-2/27 sector 15 rohini new delhi 110089. My water meter has been stolen on 7 may 2019 around 04:00 am. It was installed on the ground floor and i resides in 1st floor.
        My water connection no. Is [protected] and i have already lodge an online fir to delhi police fir no rhn-knk-000524 dated 07/05/19.
        Kindly file my complaint so that i could installed a new water meter. And please send my complain no in my mob [protected]

        Thanks and regards,
        Rashmi mehra
        Delhi Jal Board customer support has been notified about the posted complaint.
        Dear sir,
        We are struggling because water supply is being.not made since last 04 days in our area I.e. Govidpuri gali no 01 Govindpuri Kalkaji.

        We need update and solution pls
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          P
          pooja m roy
          from Chandigarh, Chandigarh
          May 8, 2019
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          Address: 110021

          Kno. No. [protected]
          Bill amount - rs. 17260.00
          This is an excessively high figure. There are only 3 persons living there, who are working and not at home the whole day.
          Please recheck the meter reading and rectify as soon as possible so that the bill can be paid.
          It is a domestic consumption
          The previous bills have never been so high
          Looking forward to an early resolution
          Delhi Jal Board customer support has been notified about the posted complaint.
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            D
            Dr Dibyajyoti kalita
            from Delhi, Delhi
            May 8, 2019
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            Address: Department of Nephrology and renal transplan tSector D pocket 1 , Vasant Kunj Delhi -70, New Delhi, Delhi, 110070

            The bill for djb service at my rented premises has suddenly become unrealistically high (About 6000 /cycle) unrealistically high. I had submitted a written complaint to the zro, djb vasant kunj office in oct 2018. However, no action has been taken yet.
            We are a small family of 3 individuals and our bills used to be around 1000 rs per cycle till sept 2018. But since oct 2018, after the meter was utsourced to a private company my water bill have been to the tune of 6000 inr per cycle. The sudden rise in my billing is totally beyond my understanding and must be due to some discrepancy the meter. Despite my repeated enquiry, the zro has vasant kunj has not offered me any help except proving me a help line number. My total outstanding is 43873 inr and the faulty bill charges that has been causing serious anxiety and stress to me
            Delhi Jal Board customer support has been notified about the posted complaint.
            I am resident of b1 block Janakpuri. We are getting dirty and smelly water since 2-3 days so much so that it’s difficult to even take bath. Lot of residents have fallen ill and admitted due to severe gastrointestinal infection
            Kindly look into the matter .
            Thanks
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              D
              from Delhi, Delhi
              May 7, 2019
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              Address: H NO-5A. E BLCK JAI VIHAR NAJAFGAR DELHI-43

              Dear sir
              I have received the bill of djb for rs-416/ for march april-2019 without meter reading. When meter reader came for reading we are not present in the house but meter reader issued the bill for rs-416/-
              Pls issued the new bill for the same with meter reading if charges is payble i will pay the bill for the same.
              Or rectified the bill as per meter reading.
              Thanks
              Narain singh rawat
              H. No-5a, e-block, e-block,
              Jai vihar, najaafgarh delhi-110043
              Delhi Jal Board customer support has been notified about the posted complaint.
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                A
                Ar Sonu Rai
                from Gangtok, Sikkim
                May 7, 2019
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                excessive bill of rs 6, 924.94: unethical charges applied

                Address: B285, Sector 19B, Dwarka, New Delhi, Delhi, 110075
                Website: Delhi Jal board

                Recently received my water bill. My bill no #[protected], meter no # 184734, kno; #[protected]

                Excessive whooping amount has been charged in the bill period 25 jan 2019 to 14 mar 2019, kindly clarify
                Why this charges applied, as free water supply of 20000 liters, 20 kiloliters to every household and we are just two working person staying.

                Secondly if you check your record. My last bill date which was...
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                R
                Rohit Mahindra
                from Delhi, Delhi
                May 7, 2019
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                Address: New Delhi, Delhi, 110088

                I am writing this letter to inform you that I have been sent a notice for water bill which is of 1 lakh 16 thousand Rupees(Kno.[protected]), that gave me a big shock and almost a heart attack. We have 3 members in family, mom is a heart patient so drinking water comes from outside(bisleri bottles) and 20000 litre is free every month . Every one lives around me are are getting bill of ZERO or 100rs-124rs who have a much bigger family but my bill is irrelevant and fake too.

                I went to complaint at Delhi Jal board office but all the officers and attendee are saying yes bill seems to be wrong but “ab aaa hai toh pay karo, chahe gala h sahi” I mean what does that mean how can you do such illegal thing, they cannot harass people like this by sending wrong bills and after that asked them to pay it no matter what.
                +1 photos
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                  S
                  Shilfunrock
                  from Delhi, Delhi
                  May 6, 2019
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                  Address: 4/2746 Street No 4, Bihari Colony, Shahdara, 110032

                  I am from street no. 4, bihari colony, shahdara, and suffering from thr unhygienic water from last week. During all the day, at eater time water comes its very dirty, very foul smell. We are dependent in this water only even for drinking. Kindly do something urgently. We and oyr nearby residents all are suffering from this water problem. We shall wait your response.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    bhiwani081261
                    from Mumbai, Maharashtra
                    May 6, 2019
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                    Address: RZ 86C near Mamta bakery Rajnagar-2 palam colony, New Delhi, Delhi

                    Dear sir,

                    My water consumption is around 10 kilo liter pet month. Which is within authorized sanction.

                    Today I got bill through SMS of Rs 1935 for which I did not use that much of water during the billing round.

                    Since installation of water meter I used 504 KL in last four your. My previous record can be examine to prove it.

                    My water meter reading is 504 as on date.

                    Your representative visit yesterday and taken reading. Kindly verify the same and wave off the charges.

                    Yours faithfully

                    Pushpa Devi
                    [protected]
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    May 06, 2019
                    Updated by bhiwani081261
                    Dear sir

                    Meter photo attached for your ready reference.

                    Regards

                    Pushpa Devi
                    [protected]

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                      B
                      Bidyut1971
                      from Mumbai, Maharashtra
                      May 4, 2019
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                      Address: H4/83 Bengali Colony, Mahavir Enclave, Part1, Palam, New Delhi, Delhi, 110045

                      Dear sir,
                      This is bring to your notice that your meter reader is not taking reading properly, intentionally writing meter arbitrarily since starting of connection taken, as it is found that meter reading shown 230 on bill on dated[protected], on bill dated[protected] it is showing 250, on bill dated[protected] is showing 250, on next bill it is showing gradually 270, 300, 330, (Attached copy of bill for your review), whereas it is found that meter reading is not crossed 200 still today. Please note that whenever i was not there in delhi since 06th march to 28th april then how the unit measured 45 units.

                      Thereafter on bill no[protected] dated[protected] there is showing no meter reading noted and dues have been charged rs/- 1016, intentionally. I have submitted a written complaint on dated[protected] along with copy of meter reading which was 187, refer complaint no. 4289 dated[protected] but no action has been taken whereas gradually it is adding late payment charges and penalties etc. I could not understand why djb revenue department is continuously harassing me intentionally.

                      For your kind information i have taken water connection from jan 2016 and thereafter no dues has been charged on me for usage of water, that’s why i have never looked on bill about meter reading. I am alone living here in delhi and my usage of water is about 3000 to 5000 liter per month and it is under 20 kl scheme. Today i have taken a snap shot of meter reading which is showing 191 and photo is attached herewith for your ready reference.
                      I am not staying at my house on day time; and i could not meet with meter reader. Please not that there are 4 nos meter kept at a same place and whenever other meter reading is taken then why my meter reading is not taken properly.

                      Therefore i request you to look into the matter and reverse the amount which is charged unfortunately. Please let me know the solution of meter reading properly, as today it is showing meter reading 191.

                      Regards
                      Bidyut kumar pal
                      H4/83, mahavir envlave, part 1 bengali colony,
                      Nd-110045
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                        rajeev3672
                        from Delhi, Delhi
                        May 4, 2019
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                        Address: WZ E-44 Uttam Nagar New Delhi -110059, New Delhi, Delhi, 110059

                        Dear sir,

                        This with the reference of k no [protected] bill period 14.02.19 to 19.04.19
                        The pmr/status /stp and cmr/status/stp and the bill amount is 965
                        And consumption show is kl 53.

                        I request you please correct the bill and i any change in the meter then please
                        Advice us

                        Thanks & regards
                        Rajeev
                        +1 photos
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        May 04, 2019
                        Updated by rajeev3672
                        This With the reference of K no [protected] Bill period 14.02.19 to 19.04.19
                        The PMR/Status /STP and CMR/Status/STP and the bill amount is 965
                        and consumption show is KL 53. bill copy attached

                        I request you please correct the bill and i any change in the meter then please
                        advice us

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                          Veena Dureja
                          from Noida, Uttar Pradesh
                          May 3, 2019
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                          Address: G-23A, 2nd Floor Kalkaji New delhi-110019, New Delhi, Delhi, 110019

                          I am a resident of g23a, 2nd floor, kalkaji new delhi 19. We have no corporation supply in our area and we are dependent on tubewell/boring water. From past 1 week we are not getting water from boring as well in our building. The motor timings are faulty and the motor is started manually. But our building is not getting any water. Kindly look into this on urgent basis.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            sushilmahajan
                            from Gurgaon, Haryana
                            May 3, 2019
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                            Address: New Delhi, Delhi, 110070

                            My bill dated 19.2.19 for rs. 44320/-is disputed as my consumption since 10.9.15 is much below the 20kl/month. My meter reading on 10.9.15 was 102 and it is 671 on 10.4.19 which is 569 kl in 43 months an average of 13 kl per month. This consumption is within the free water scheme of delhi govt. Since september 2015 when i recd the inflated bill i have been approaching djb and spnl for correction but nothing is done. As per my consumption i should be getting 0 consumtion bill since september 2015 when i came to know from djb that my meter was replaced without my knowledge. I have been taking snapshot of my reading every month and in no month it has crossed 20 kl which is the limit of free water scheme. I request you to look into the matter and wave off all the arears.
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                              Radha Rana
                              from Delhi, Delhi
                              May 3, 2019
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                              Address: D-7 syndicate Enclave, Street no.4 Pankha Road New Delhi, Behind Dabri Subzi Mandi

                              My address is d-7 syndicate enclave, street no.4 pankha road new delhi, behind dabri subzi mandi. Since more than 15 days the smelly black sewage water is supplied by djb and inspite of several requests and complaints there is no relief. Please please 😭🙏😢 do the needful at the earliest. How can anyone survive without water in such scorching heat/summer.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Narender Sundriyal
                                from Mumbai, Maharashtra
                                May 3, 2019
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                                Address: 40/17 B 212 I P colony, Amrit vihar burari, New Delhi, Delhi, 110084

                                My self parwati devi and my k. No [protected] i want to change my phone number please update my number [protected] because i lost my last update number so plz add these no for further update and information please change it as soon as possible and also notify me when this number is updated in your details.. Pleae update this number in your records that is [protected] and same will notify on this number..
                                Parwati devi
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                                  Annush
                                  from Noida, Uttar Pradesh
                                  May 3, 2019
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                                  Address: B-1602 Shastri Nagar, Delhi-110052, New Delhi, Delhi, 110052

                                  Hi, i am matadeen gupta resident of b - block (Shastri - nagar). I am facing huge problem for last 1 year. There is no proper timing of water supply. Scarcity of water supply also. Please concern my problem immediately. Due to shortage of water supply, i am facing many problem like as drinking, washing, bathing etc.
                                  Sir/ madam, i have request for you please solution my problem immediately.
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                                    Rajbala Yadav todapur
                                    from Delhi, Delhi
                                    May 2, 2019
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                                    Address: WZ 32 near Chaupal todapur village New Delhi 12, New Delhi, Delhi

                                    Sir
                                    I live in wz 33् near chopal/ todapur village/ new delhi 12.in our locality there are 500 houses.in the past one month the sewer is mixing in the water supplied in our locality. The sewer and water line goes along, due to which the sewer water is found in the drinking water pipe and the same dirty water is being supplied to our homes. So, it is a humble request to you that where the water of sewer is getting in clear water, it should be cleaned. It will be so kind of you. Due to this sweage water supply many people are suffering from many kinds of disease like diarrhoea.

                                    Wz 33 todapur village near chopal new delhi 12
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                                      Khobba
                                      from Delhi, Delhi
                                      May 2, 2019
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                                      Address: E-13/403,east gokalpur,loni road,delhi-94, New Delhi, Delhi, North East

                                      Dear sir,
                                      Mera k. No. [protected]. Mere water bill me water meter lock show kiya huva h. Jabki mera water meter running me hai or usme 736 reading bhi dikhayi gayi h. Current reading 23 jo keval 63 din ki hi h or amount 473 ka bheja h. Maine apne meter reader se bill ke bare me baat ki to vo kahta h clerical mistake h next bill me thik ho jayegi. Jab mera meter running me h to mera bill galat kyo bheja h. Is per aap action jarur kare. Aage se mera actual bill hi bheje taki mujhe paresani na ho. Mere pass reading ki photo bhi h (Current bis is enclosed).

                                      Thank you

                                      Best regard
                                      Pratibha devi
                                      E-13/403, east gokalpur, loni road, delhi-94
                                      +4 photos
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