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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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P
Parveen Kumar Nandwani
from Delhi, Delhi
May 24, 2019
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Address: WZ 1850-B FIRST FLOOR, RANI BAGH ,NEW DELHI, MULTANI MOHOLLA, New Delhi, Delhi, 110034

I am complaining continuosly for sewer blockage wef 17/5/19 near my house add wz-1850, multani mohalla, rani bagh, delhi-110034, but nothing has been done to resolve the problem so far, surprisingly i have been informed by their customer support that complaint has been resolved and closed by je of area. This is highly objectionable. This has been happened many times in past. Strict action should be taken against the responsible persons this is directly in contrast to modijis swachh bharat abhiyan. My connection no is -[protected]
Delhi Jal Board customer support has been notified about the posted complaint.
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    Pinder7
    from Mumbai, Maharashtra
    May 23, 2019
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    Address: 110018

    Dear Sir,
    I am a resident of RZ/A/63-64, Narsingh Garden, Khyala, New Delhi - 110018.
    For the last 15 days or so the sewer line in our area is chocked and is overflowing causing inconvenience to the residents . Due to the chocking of the sewer line we are getting contaminated drinking water with danger of epedimics to spread.
    As the sewer line needs immediate desilting and the concerned authorities are not interested to perform.
    Will you please be kind enough to forward the complaint to the concerned authorities.
    Thanking you,
    Parminder Singh
    Delhi Jal Board customer support has been notified about the posted complaint.
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      S
      suman vig
      from Gurgaon, Haryana
      May 23, 2019
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      Please refer to our complaint dtd. 2nd may 2019 regarding faulty water meter of our above mentioned key number i.. E. [protected]

      Water meter reading not giving reading since march 2018 as per bill dtd. 26th march 2018.
      We are getting bills without reading and adding lpsc charges very high in every bill since march 218

      Kindly change the meter and issue bills accordingly without lpsc charges.

      Thanks with regards
      Delhi Jal Board customer support has been notified about the posted complaint.
      K No. [protected]

      Dear sir
      I have received the Bill of Rs. 37460, for Bill number[protected], this bill is for the period of 17/09/18 to 04/05/19 which is 229 days and units are 717 Kl this is very high for a family of 3.
      Please resolve the issue as the meter running too fast.
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        P
        Paras-10
        from Mumbai, Maharashtra
        May 23, 2019
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        Address: 110053

        I live in maujpur, delhi area, where for last few weeks, the quality of water is very low and unfair to use. The construction of strees and sewers is underway for more than a month. No one responds to complaints. Due to sewage water from water line, we have to brought drinking water from outside but for household work its becoming difficult. Please look into this situation and take action as soon as possible.
        Delhi Jal Board customer support has been notified about the posted complaint.
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          A
          Aakash Negi
          from Noida, Uttar Pradesh
          May 22, 2019
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          Address: 61-H, POCKET A-2 MAYUR VIHAR PHASE 3, New Delhi, Delhi, 110096

          On 20th may in monday morning when we started the motor to fill up the tank the water was not coming. So, when we called the plumber to check the issue regarding the water supply and then we got to know about that someone has stolen our motor and water meter too. As all this might be happened in the early morning of 20th may. Please register my complain and revert asap.
          Delhi Jal Board customer support has been notified about the posted complaint.
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            S
            sugandh rastogi
            from Gurgaon, Haryana
            May 22, 2019
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            Address: New Delhi, Delhi, 110019

            Hi my name is sugandh narang. I live in delhi azadpur. We have water connec tion in name of my grandfather-in-law, mr. Ramji dass narang. Our connection no. Is [protected]. We have not received any bill for last two and half year either through message or in hard copy. And now delhi jal board has sent us the bill of rs.18, 394 for mar to may 19 period including arrear. When i called to bmc helpline no.1916 the executive (Ms. Fatima begam) was very rude and not supportive. She didn't even heard our problem. According to her it was totally our mistake that we haven't received bill and complaint for that. The person in whose name this bill connection exist is a 85 year old person and his son is also a dialysis patient, that is why noone in the family noticed for non availability of water bill. When i asked for the mobile no. On which they are sending us the bill, she provide me vodafone customer care no. ([protected]). I told her this no. Doesn't belongs to anyone in our family and why they have not validated our number, she said that i is not department's duty to confirm if number belongs to consumer or not. When i asked her for detail who have provided this number for this connection for our family, she refused to provide the detail. It is very obvious that no one in our family have provided that number and the executive didn't provide me the detail as she know that it is the mistake on their part. Also, the due date for payment as mentioned in the bill is 27.05.2019.
            I wonder if department thinks that a middle class person earns this much that they can afford rs.18, 394 bill for water. I hereby request you to resolve this complaint and allow us 50% rebate on this bill and also allow us to pay this bill in installments.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              H
              hirabasanti47
              from Delhi, Delhi
              May 21, 2019
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              Address: House no 60/60A, deep enclave, part 2,Gali no 2,Vikas Nagar, New Delhi, Delhi, 110059

              Pls refer to attached photo of meter reading. Meter reading should be Nil as there was no usage of water since last 6 months. Meter reading photograph is attached herewith for your reference and record.

              Even house was closed Monday to Friday. Only saturday and Sunday open.

              Kindly regenerate the bill according to meter reading.

              For more details contact Hiralal-[protected]

              Hiralal
              +1 photos
              Delhi Jal Board customer support has been notified about the posted complaint.
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                P
                palashjain79
                from Noida, Uttar Pradesh
                May 21, 2019
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                Address: 1055,GALI HIRA NAND MALIWARA , DELHI G.P.O., 110006

                Sir there is piaau in maliwara, near brijraj fashion pvt. Ltd. Chandni chowk, delhi.
                Is waste alott of ground water and i am sire they dont have any permission to use ground water.
                They keep the motor on the water is wasted alott full day.
                I want that well to be closed so that wr can conserve water for our future generations as india is going to face water crises very soon. Its time to take action and stop these foolish and stupid people from wasting water.
                I will give you my 200 percent support but i want you guys to take action on it as soon as possible and a strict action should be taken so that everyone keeps in mind that water shall not be wasted. Not even a drop of it.
                I want delhi jal board to take action on it.
                +1 photos
                +1 videos
                Delhi Jal Board customer support has been notified about the posted complaint.
                Sir,

                we r residing in Flat No 1134, Gali No. 34 at DDA Flat Madangir and there is shortage of water since last 3 days. Please look into the matter and do something as we r suffering so much hardship without water.

                Thanking you

                Parasram Choudhary
                (Mob No- [protected])
                I am Nasim live at west sagarpur South delhi.Sir before one week ago supply water is Smell and black. I have many problem about water please sir care solve it.
                Sir, Good day, I bring to your kind notice it is every day scene that in main water supply pipe we residence of gali no 59, Regardless pura getting gutter water what happened, this water not even fit for hand wash forget about drinking, kindly lodge my complient and do the needful as earliest.
                Thanking you,
                Pramod
                R/o Gali no 59, Regar pura.
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                  V
                  Verma19ashish
                  from New Delhi, Delhi
                  May 21, 2019
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                  Address: D21/ B Mahindra Park, Near C1 Janakpuri, New Delhi, Delhi, 110059

                  Hi team,
                  Our area mahindra park (Janakpuri) was supposed to get a new water pipeline. The authorities and the workers has dug the roads but are delaying the pipeline process. They are continuously asking for money from every house if they want the connection to this new pipeline. Everyone has given the money but still the road is dug and no pipeline has been put yet. From the past three days water is not coming and we are facing problems. Kindly look into the issue and do the needful.
                  D21/b mahindra park next to 40feet road
                  New delhi - 110059
                  +1 videos
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  May 21, 2019
                  Updated by Verma19ashish
                  There is no place to walk and the gutter pipelines of some other houses also broke because of which the roads are smelly.

                  May 21, 2019
                  Updated by Verma19ashish
                  The workers are still denying. They came for sometime and didn't do anything. No call from DJB yet
                  Hi,
                  I am receiving dirty and smelling water for past 2 days. There is water shortage, please check the area and provide us with the clear water.
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                    W
                    wlpankus
                    from Mumbai, Maharashtra
                    May 20, 2019
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                    Address: Kakrola, Near Dwarka Sec 14, New Delhi, Delhi, 110078

                    My self mrs rajni and my kno [protected] i want to change my phone number please update my number [protected] because i lost my last update number. Plz add this no for further update and information please change it as soon as possible and also notify me when this number is updated in your details.. Please update this number in your records and same will notify on this number..
                    Mrs rajni
                    K. No [protected]
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    To Delhi jal board

                    my meter reading on 7/4/19 is 00103 and amount of bill is 0, in may I got a bill in which meter reading is not given and bill amount is 3252.00. my current bill reading on 14/5/19 is 00110,

                    please resolve this issue asap
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                      K
                      Krishi NIketan
                      from Delhi, Delhi
                      May 20, 2019
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                      Address: A6, Krishi Niketan Paschim Vihar, 110063

                      A-6 krishi niketan, paschim vihar is government residential colony. Since last year water supply to this colony reduced/ cut short. Earlier water supply was adequate for 100 families now there are only 80 families and water supply so short that it does not the requirement.

                      It is requested kindly restore the water supply as it was earlier (Morning, day and evening) and check that any private colony/ apartment is using lifting pump in the morning and evening hours which may causing problem to government residential colony.
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      I want to say that we have installed water meter is our house on date copy of test report attested by we are getting heavy bill from your side no on is coming to take billing in our house kindly sent by

                      a6 krishi niketan water supply reduced to inadequate - Comment #3438987 - Image #0
                      There is no water supply since 5 days in D-201, Mohan Garden, Gurudwara Road 110059.

                      Sometimes water comes but its too smelly and not unusable.

                      Please rectify the problem at the earliest.
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                        P
                        Priya9000166417
                        from Gurgaon, Haryana
                        May 19, 2019
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                        Address: West Patel Nagar, New Delhi, Delhi

                        Hi team,

                        I reside in r - block west patel nagar, new delhi 110008.

                        There is a problem of water overflow in our area. Almost in every home in our block, there is a constant overflow of water. Even after getting in corrected by nearby plumber, water keeps on flowing in every home.

                        We, young citizens of india need to realise that instead of wasting, we should try to find a solution. I would like to request you to resolve this issue as soon as possible.

                        Regards,
                        Unknown
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Facing issue in water is full of smell and dirty
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                          S
                          sachinchadha
                          from Delhi, Delhi
                          May 18, 2019
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                          Address: F-138 A, Gali No 4, Vishnu Garden, New Delhi, Delhi, 110018

                          Sir/madam
                          Sub: no water supply
                          My name is sachin chadha. I am living in vishnu garden. I want to make a complaint against delhi jal board officers because water is not coming from last few days in my area. We are facing problem due to no water supply. From last few months water was coming only 1 hour at midnight but from last few days even 1 hour supply is cut. You think, how can we manage without single drop of water. Please think about my complaint and take action as soon as possible

                          Thanks
                          Sachin chadha
                          F-138 a gali no 4
                          Vishnu garden
                          New delhi 18
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Kno [protected] address s-421 2nd floor school block shakarpur
                          delhi 110092. I am suffering for extra bills every months . Every months bill is 1500 around. Pls check our connection whats the issue meter problem. Pls visit and check the connection
                          No water supply in Vishnu garden
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                            Address: 110053

                            Sir,

                            This is requested in behalf of all the residents of street no.26 jafrabad delhi 110053 that running water of djb is very dirty stinking and polluted that can't be used for drinking and cooking food. The water has also damaged the ro machines of local residents and now the residents are dependent on expensive bottled water of bisleri and other companies that has dig a hole in the pockets of residents.
                            Some children...
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                            Gurpal singh Bhamrah
                            from Delhi, Delhi
                            May 18, 2019
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                            Address: New Delhi, Delhi, 110018

                            Since yesterday evening, foul smelly water, is coming in the water line, as if sewer water got mixed in the pipe line. We do not have any other source of water. You are requested to look into for the reason and resolve the problem at the earliest.
                            Gurpal singh
                            My consumer no is kno [protected].
                            My house no g-15, sham nagar,
                            Khayala roadi, near sheetla mandir,
                            New delhi110018.
                            [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              Pankaj Parewa
                              from Delhi, Delhi
                              May 17, 2019
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                              Address: New Delhi, Delhi, 110083

                              This is to inform you that the sewer outside my house is overglowing since 3-6 months but even after repeated complaints to local authorities, there has been no action taken to correct it. The dirty water from the sewer keeps coming out of it and has made the whole road in front of me smelling foul. Please help me out of this situation. My address is p block, street no. 8, house no. 146, 147, mangolpuri, new dehli -110083
                              +1 photos
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                                sanjivkukal
                                from Delhi, Delhi
                                May 16, 2019
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                                Address: 20A/1AB TILAK NAGAR NEW DELHI, 110018

                                Without taking the reading bill was generated i want to just informed that the permises were locked always and no one used to stay kindly inform us before two days reading cycle so we can arrange some one for reading proses my id or k no is [protected] and please find attached reading picture as on 16 may 19 is 00002.5 and according to same correct the bill
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                ARN no.[protected] was submitted on 16 February in the name of my wife Runita Ghosh, address Rz-d/11-62a f/f, Mahavir Enclave Part 1. There has been no update on this application till date.
                                Sir/ madam
                                I am resident of fateh nagar, near jail road new delhi.. From past 1 week there is very bad smell of severs in corporation water... it is very difficult to drink or do some household work from dat smelly water... i wud like to request u to plz look into the matter and do the needful asap...

                                Thanks
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                                  D
                                  davinderh4
                                  from Delhi, Delhi
                                  May 16, 2019
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                                  Address: House no 2702, IInd floor, Right side,, street no 13, Ranjeet Nagar, Near metro, pillar no 208, New Delhi 110008, 110008

                                  Good morning,

                                  Since morning smelly water could be getting mixed with the water supply somewhere. I have stopped using the water supplied for cooking and drinking.

                                  Kindly asked all staff to check the quality of water. The fault may be in a local distribution line which comes after one month.

                                  Regards
                                  Davinder mohan trehan
                                  House no 2702, iind floor,
                                  Right side, street no 13, opposite metro pillar no 208
                                  Ranjeet nagar, new delhi
                                  Mobile : [protected], [protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    sures81
                                    from Delhi, Delhi
                                    May 16, 2019
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                                    Address: Flat No. 617, Sector - 17-A, Dwarka, New Delhi, 110078

                                    मै सुरेश कुमार शर्मा फ्लैट नंबर 617, सैक्टर 17, पॉकेट - ए मे रहता हू, मैंने ये मकान श्री संदीप ढींगरा से खरीदा था जो कि इस मकान का मूल रूप से मालिक था। अक्टूबर, 2018 तक पानी का बिल श्री संदीप ढींगरा के नाम से आता था। नवम्बर, 2018 मे मैने पानी का बिल अपने नाम पर करने के लिए ऑनलाइन आवेदन किया था । सभी जरूरी कागज भी मैंने ऑनलाइन ही भेजे थे। तब पानी का बिल मेरे नाम पर यानि सुरेश कुमार शर्मा के नाम पर हो गया था।

                                    अब फरवरी, 2019 मे मैंने पानी का मिटर लगा लिया और दिल्ली जल बोर्ड, सैक्टर - 5, द्वारका मे अनुरोध किया कि अब मेरा पानी का बिल मिटर द्वारा दिया जाये।
                                    दिल्ली जल बोर्ड ने पानी का मिटर मेरे नाम पर चढ़ा दिया लेकिन पानी का बिल दुबारा से पुराने मकान मालिक यानि के श्री संदीप ढींगरा के नाम पर आने लगा।

                                    मेरा दिल्ली जल बोर्ड से अनुरोध है कि कृपा कर के पानी का बिल मेरे नाम यानि के सुरेर्श कुमार शर्मा के नाम से जारी किया जाये ।
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    I do not have details of water bill or registration number.
                                    How can I find the details or get old last bill of water from address.
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                                      varun bhutani
                                      from Gurgaon, Haryana
                                      May 16, 2019
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                                      Address: Moti nagar 8 Block, New Delhi, Delhi, 110015

                                      This is to inform you that the sewer outside my house is blocked due to constructions of nearby... We are facing much problems. As sewers are totally blocked. But even after repeated complaints to local authorities, there has been no action taken to correct it. The dirty water from the sewer keeps coming out of it and has made the whole road in front of me smelling foul. Please help me out of this situation. My address is 8 block moti nagar, new delhi-110015... Sewer is blocked from house no. 8/9 to 8/28... Please help us out asap
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      The delhi jal board meter was stolen from Je-2, second floor, khirki extn, malviya nagar, New delhi-110017.
                                      The date on which it was stolen is 6/5/2019 at night.
                                      K no. - [protected]
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