Delhi Jal Board Complaints & Reviews

Delhi jal board team,
I am a resident of j-3 block rajouri garden and i want to highlight a major issue of water wastage done by a mandir near by our vicinity.
Shri sanatan dharam mandir of j-3 block rajouri garden, new delhi has been wasting out 1000 gallons of water on regular basis and have no control over its usage. The water provided to them is through ground water which i believe is a scarcity in new delhi and being a religious place they think its their right over it.
Its really painful to see how such precious thing gets wasted everyday and goes into the sewer just like that. Request you to kindly intervene and find a proper resolution to it.
Your action are awaited with full faith and hope!

My water connection KNO is [protected].
For the last few months water meter reader has not come to take reading of the water meter so i have paid more money for water bill. The house where water meter is installed is never locked so kindly make an arrangement to take water meter reading time to time. The reading of the water meter is 915 on[protected].
I also upload the water meter photo on your website for your convenience. So kindly adjust my previous payments according to my water meter reading and provide me amended water bill.
Thanks
Arun Kumar
[protected]

Dear sir,
We are getting higher bill, pls check our meter reading or including in bills of free 20k liter water which is free. Please make sure resolve and refund our extra paid amount which is paid previous bills.
Pls check and resolve it.

Our new k no:[protected]
Customer name: surendra kumar gupta
Address: pin 110075, 9b 2 6, mig, n, 219
Thx and rgds.
Surendra kumar gupta
[protected]

To,
Chief executive officer,
Delhi jal board.
Varunalaya bhawan ph ii,
Jhandewalan ext. Karol bagh.
New delhi 110005.

Sub: very high level corruption at delhi jal board contractor new delhi 110046.

Respected sir,

I am a resident of rz-12/a geetanjali park gali no-5 west sagarpur new delhi 110046. I want to bring in to your kind notice that very high scale corruption by contractor as well as sewer line work not well. Sewer position is not line. My house effected by sewer. Cause of that my house ladder breaks by labourers. Because of sewer is so closest my house. Sewer connection is not in line and they disconnect sewer connection. When again they not connect sewer connection. If we told him for connection. They demand money rs. 1000 each. When we talk about supervisor mr aslam contact no.[protected]. He told that, i can, t say about it. (Paise tu dene hi padgey.) cause of new connection. How that this is new connection. Whenever you disconnected our old connection.
They also misbehaved with the person. So that i request you that please visit in site and check it work or problem.

I again request you sir to take a strong action against this contractor.

Thanking you.
Yours truly,

Cc to:
1. Chief justice of india, supreme court, new delhi.
2. Chief justice, delhi high court, new delhi.
3. The editor, hindustan times, c. P. New delhi.
4. Aaj tak, zee news, star news channel, delhi.
5. Central vigilance commission new delhi.
6. Jt. Director, cbi, new delhi.
7. Public grievances commission, govt. Of delhi.
8. Central vigilance commission jhandewalan.

Res. Sir,
My meter is stop. I installed new water meter dated 02/08/2018 and paper submit in revenue office azad pur but not update till date.

So please update it and issue new bill

Meter installed at
Rakesh kumar k no. [protected]k
290, dhir pur village, main road, near ashok general store, delhi 110009

Rakesh kumar
[protected]
[protected]

I m resident in c-6/7 vasant kunj. Already registered compliant on toll free no. 1916. Reference no is.[protected]. No action taken by jal board irrespective of many reminders. My house is overflowing with sewage water. I have small kid. The foul smell, mosquitoes and flies can lead to diseases in the house. Kindly take action as soon as possible.

I had logged complaint on 16th of jan 2019 & followed up numerous times.
The email was sent on following id's, but with no success.
I am continuously getting bills without meter readings.
Mrwater. [protected]@nic.in, ces. [protected]@nic.in, jtdirsouth. [protected]@nic.in, aosouth. [protected]@nic.in.

I was told by delhi jal board people that i need to get water meter changes at my own cost & then send all bill scans along with image of meter via email. I did all this & sent email on 16th jan..

But its 5 months, no one has come to read the meter. Why am i being charged on approximation even after changing the meter & sending all details via email (As asked by dlb member).

As per latest email from jtdir south, he now wants me to visit dlb office with all papers once again.. Now this is called harrasment. When i have already done all that was asked in this world of digital india, why am i again being asked to visit delhi jal board.
Why cant, people read the meter & send actual & accurate bills? I demand an explanation for this.

This is to inform you that my water connection and meter is running okay as per survey of your staff during may cycle and my current reading has been noted by taking an image of meter by your staff.
Earlier meter was illegible due to vapours accumulated over it, now it is legible and i have not consumed more than 20 units in any month
Please issue a revised bill which i shall pay

Regards,

K no. [protected]

Neelam jain w/o sunil jain a-3/204, sector -8, rohini, delhi

Hi team

This is to inform you that we are living in street no 13, govind puri, new delhi - 110019, since a quite a long time we are facing this issue, our area is suffering from highly dirty and smelly water from past one 8 months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies and it seems like water line is been merged with gutter due to which at the time of water is coming bad water is also coming along with clean water even my wife and child is not feeling well and we are spending a ton of money to doctors, please help us in this matter since it becoming a serious issue and already made some persons hospitalized.

We hope that our government will take some strict action and also resolve the issue on an immidete basis in this matter so that we can proudly say that we are delhities

Kindly look into this and save us from living a miserable life without water.

In case you need more clarity on area/location you can connect with us on mobile number -[protected]

Thank you in advance

Regards
Ishant agarwal

Water supply line is too old so the sever water is got mixed with main water supply line . Dirty water supply to our houses in this area . We complain about these before.We are facing this problem from last 8 month our children get sick sir kindly see in this matter we are very great full to you.
I requested you to change the old pipeline in our locality
So that people get fresh water and stay away from diseases.
Thank you

Dear sir,

Water supply line is too old so the sever water is got mixed with main water supply line . Dirty water supply to our houses in this area . We complain about these before also.we are facing this problem from last 8 months our children get sick sir kindly see in this matter we are very great full to you.
I requested you to change the old pipeline in our locality
So that people get fresh water and stay away from diseases.
Thank you
Address RAVI DAS GALI VISHWAS NAGAR SHAHDARA DELHI 110032

Ever since the september 2018, the water supply in our otherwise 'reasonably healthy ' djb pipeline has been steadily reducing each month from about 700 litres per day to absolutely nil, for the last couple of weeks. There is no degradation in our part of the water pipeline. Our water meter is also not faulty. So could the djb please activate itself to check for any obstacles / diversions in its upstream pipeline. Our local djb rep mr harish (For b-4/ 108 to 118 safdarjung enclave) is also unable to provide any answers to this six month old unhappy state of events.

Delhi jal Board web site is very difficult. Its not user friendly for example if we forget password than system is so difficult to create new password. Web site generally do not work. Learn something from /www.tatapower-ddl.com how friendly it is. It is no use provide lot of facilities with not working? Please do something and think quality service thereafter ask for vote.

I'm a resident of pocket 13, sector 21, rohini, delhi - 110086. We have few residents who waste water very frequently due to overflow of their water tanks. We have even requested them multiple times to install some electronic bell to indicate them about filling the tanks but they ignored our suggestion. These residents are flat no. 85, 86 (Date of incident 27th may, 2019), flat no. 72 (Date of incident 22nd feb, 2019). Attached are the videos.

Dear sir/mam,
Mera naam Ghanshyam hai son of Ramchandra aur Main WZ 944 Gali Number 10 Guru Nanak Nagar Mein Rehta Hoon Mera pani ka bill bahut jyada lag kar Aaya Hai hi iski koi sunwai nahi ho rahi meri mummy ne kai baar Pani check Karne Wale Ko yeah bataya hai hi ki mera dil bahut a raha hai kya dikkat hai tu bolta hai tumhara Manta Nahin chal raha jabki Mera metre on hai hi aur bekar ka bill add hokar a raha hai please meri problem ko solve kare thank you very much
Mr Ramchandra
Mrs Leelavati
MB:[protected]
Add:- WZ 944 ground floor gali number 10 Durga property Tilak Nagar New Delhi 110018

I, am writing to complaint about sewer problem at my place, it's been more than 10days the problem persists, i tried reaching through the phone but could not register the complaint unfortunately. Can you send someone to below address: 21/29, west patel nagar at the earliest as it's causing a lot of mosquitos and flies due to sewer which could lead to diseases at home

Thanks
Navneet singh

I have been using this water connection for 25 years plus. I have two flats in vasant vihar. Namely b-33 & b-35. I have been residing in them for the last 30 years. We have never really used our b-33 flat as we had future plans for the house but never really used it. A bill dated 9th jan 2019 was delivered to me on 15 th jan 2019. A shocking charge on sewerage of rs.4, 330.03/- and the total bill was for rs.10, 382/-. I filed a complaint with the zro based in r. K puram on the 16th of jan 2109 the very next day i received the bill.
I have photographic proof of the faulty meter reading and this the second time i have received a faulty reading. I paid in excess the last time which you people kept on cutting every month. I am attaching proof of the pic clicked by me on the 16th of jan 2019, which is also admissible in court due to the date encrypted in the pic clicked. K no-[protected]

My K NO [protected] VISHNI DEVI. New mobile no [protected]. Email - [protected]@gmail.com.
For long I am not receiving SMS because my old mobile phone is misplaced.Now I have purchased new mobile phone.
Kindly update my new mobile no [protected] and sent bill by E mail or SMS in future.
Regards
Ranpal singh
[protected]
R/o 287 c DG 2 VIKASPURI New Delhi

Hii we are lacated in shora kothi there is sewar blockage fr past few days. We did many cmplaints on ur 1916 no.. They were cm bt they couldnt do there job. They cm here only fr frmalities we told them to do job and clean the sewr n blockage bt they ol r ingnoring us. W r trying to do many cmplaints. Bt no action till yet. Plz snt here who done there job nicely and plz snt here machine fr clean insanitation. Thnking you
Address: 5506, shora kothi pahar ganj, new delhi 110055

मेरा फ्लॅट नंबर 617, सैक्टर - 17-ए, द्वारका है । यह फ्लॅट मैंने श्री संदीप ढींगरा से खरीदा था। अभी तक पानी का बिल श्री संदीप ढींगरा के नाम पर आता था। अक्तूबर, 2018 मे मैंने पानी के बिल मे नाम बदलवाने के लिए ऑनलाइन अनुरोध किया था।

तीन - चार दिन मे ही मारा पानी का बिल मेरे नाम (यानि के सुरेश कुमार शर्मा के नाम)हो गया था।

फरवरी, 2019 मे मैंने पानी का मीटर लगवाया और पानी का बिल मिटर से देने हेतु मैने मिटर की रशीद एक प्रार्थना पत्र के साथ दिल्ली जल बोर्ड, सैक्टर-5, द्वारका कार्यालय मे दे दिया था।

दिल्ली जल बोर्ड, सैक्टर-5, द्वारका ने पानी का बिल मिटर से देना सुरू कर दिया मगर बिल फिर से श्री संदीप ढींगरा जो के पुराना मकान मालिक है के नाम से हो गया।

मैंने दिल्ली जल बोर्ड, सैक्टर-5, द्वारका से बार - बार मिल कर अनुरोध किया के बिल मेरे नाम (सुरेश कुमार शर्मा) दिया जाए मगर कुछ भी नहीं हुआ ।

मेरा अनुरोध है की पानी का बिल सुररेश कुमार शर्मा के नाम किया जाए व मुझे सूचित किया जाए।