Delhi Jal Board Complaints & Reviews

Kno.[protected]
Address - s-2/26 ff old mahavir nagar, tilak nagar new delhi-110018

Would request you to please have this bill checked which was generated wrongly.

Last bill i have paid of rs.4402 on 30th july'18 which i have received after 3 years. Now next bill i have received of rs.6281 which is not acceptable look at the trend o[censored]sage how is this possible 160 units. There must have been some mistake done by who had taken the reading.

We are only 3 member in the house 2 are working it is impossible to use this much water.

Would request you take correct this bill and i am ready to pay the same.

Dear sir,
I am ms. Sanjeevani, residing in 137-d, dda flats, motia khan, paharganj, nd - 55
K. No is [protected]

Dates & bill amount
4/1/18 - rs (-648) after correction of water meter
3/7/18 - rs 2329 (From 270/- per month from jan - jul 2018) is the correct consume which is correct as i am a single lady and always most of the time out of station. So water consume is also very less.

Kindly note the other bills which is incorrect.

7/9/18 - rs5132
29/12/18 - rs 11183
17/02/19 - rs 15261
17/02/19 - rs 19096

Kind request to correct bill issue at the immediate effect. I am ready to pay @rs. 270/- per month which is my correct consumption from dec'18 - apr'19 - total rs. 4320/- only and all the incorrect bill should be discarded and waived off.

Before hand i have requested at the aam admi party office located in the dda flats colony, motia khan

I shall be highly obliged for your great prompt and quick response.

Thanks & regards,

Ms. Sanjeevani (New delhi voter ic number rjn1558047
Contact # [protected]

Hi,

I'm a resident of b-2/150 safdarjung enclave. There's been a sewage problem in our lane since last one month, my neighbors have lodged complaints several times in the last four weeks, there has been zero response.

The water has been overflowing in several of the consecutive gutters. And the water is also coming into the ground floor houses. My house is a semi-basement, it can get flooded any moment.

It's extremely unhealthy to live with sewage water inside the home space.

It's my sincerest request to please urgently fix this issue.

This is the google maps location of the problem:

https://www.google.com/maps/place/28.563499, +77.191284/@28.5634856, 77.1912852, 20z

Regards,
Shubham

Hi i m a resident of haiderpur shalimar bagh i have logged a complaint 3days back for choked sewer... Today maintenance people came from djb even widout checking the actual problem they went off and now i got a complaint resolved message so poor... I want my problem to be resolved on priority as this is a very big problem for all..
Contact -[protected]

My self parminder singh arora r/o BJ. -99, ground floor, east, shalimar bagh, new delhi -110088 my delhi jal board Kno. Is [protected]...
Please update my proper address...
And...
My mobile number is [protected]...
Please update my proper address and my mobile number urjently
Please solve my complaint urgenty
Kyoki ma DJB ki app. Use nahi kar pa raha hu usme registed mobile no. Par OTP aata ha isliye mere request ha ki jald se jald mera mobile no. Update kiya jaye

I am a resident of gali no.-11, shashi garden, delhi-110091, i wish to draw your kind attention about the dirty water supply having sewer smell due to sewer line blockage in the street.
This problem is being faced since a long period and frequently complaints have been registered in delhi jal board but they are not taking any proper action to resolve this. Djb peoples comes sometime and opens the gutter but never clean the gutters properly. Last complaint no. Is [protected] dated 20 april 2019.
The water is such dirty and smelling that it is not good for washing hands even so how do some one can bath in it or cook in it. If someone use this water for drinking, it can cause serious diseases.
It is requested to clean the gutters and sewer line thoroughly so that it is not blocked so frequently.
Last complaint id is 2310380 dated 23 april 2019.
Few minutes back two persons came from sewer department to attend the complaint but again went back without opening the blockage properly.

Sir, i consumer of your esteemed organisation vide k. No.[protected], and this metered install at e-169, sangharsh gali, near yadram mandir, east babarpur, shahdara, delhi-32, and meter reader wrongly noted readings and not in time, and mostly in irregular manner taken readings and also threatened to show high readings and demand illegal gratification, and dated 23/04/19, take readings and demand₹500/- for noting less readings and after that take readings 1622 and previously readings is 1580 on 26/02/19, and he can't take readings properly 60 days and intentionally taken readings in irregular manner only harrassment and due to this my credit about rs 3000/- deducted in wrong bills which was created by your meter reader, and pl. Rectify my above meter bills since january 2018 upto till date, and action taken against them, and also intimate to me immediately. Thanks. Sudesh chand kashyap, advocate, delhi high court, mob no.[protected]

My name is amy fanai and i live in kalkaji. I have yet to receive any physical copy of my water bill since 2018. My kno-[protected] has this been overcharged to an huge amount of rs.78816.74 and there is no possible way that it could have happened. I do not even pump water everyday.

Please have my meter checked as well as have my water bill delivered so can make payment in appropriate time.

I've been walking across the street near Bikaner for a week now and observing something which is so disturbing.There's a hole from which underground water is spilling out for 7 days now.It haunts me how people are ignoring it so easily. People have tried putting stone on it. That hole is located near Everbake, Bikaner where all the cars are parked.

I am a resident of gali no.-11, shashi garden, delhi-110091, i wish to draw your kind attention about the dirty water supply having sewer smell due to sewer line blockage in the street.
This problem is being faced since a long period and frequently complaints have been registered in delhi jal board but they are not taking any proper action to resolve this. Djb peoples comes sometime and opens the gutter but never clean the gutters properly. Last complaint no. Is [protected] dated 20 april 2019.
The water is such dirty and smelling that it is not good for washing hands even so how do some one can bath in it or cook in it. If someone use this water for drinking, it can cause serious diseases.
It is requested to clean the gutters and sewer line thoroughly so that it is not blocked so frequently.

Sir,
The water in our locality rohini sector 11 b-3 pocket as well as rest of the sector 11 is stinking, and dirty. We’ve been patient enough waiting for the issue to be resolved, but no one seems to be initiating the solution to this. This water can’t be used for bathing or other essential activities, this matter is being held very irresponsibly. I’ve seen quite a few complaints about the water being stinky in sector 11 please look into it as soon as possible and get is resolved in a day, because it’s getting intolerable.

The engineer told that my meter is not working but when i saw the bill it was very high i. E. Rs. 8500/- i called the executive on customer care he said rs. 25/- per unit will be charged lump sum if your meter found not working. However as the water is free by delhi government upto 2000ltrs per day and our consumption is less than 1000ltr per day.

Please take immediate action and reduce my bill as per standard charges.

Sir i’m staying in lokvihar pitampura delhi.. My water bill is coming very high like 25000rs
Please see to it.. Very much stressed about it
There are 3 floors in the building..
Rest 2 floors are getting bill in minus..
We are only 2 people staying in house.. Also the house is empty from last few months..
Please see to it urgently to avoid our unnecessary harassment
Regards

We want to bring your notice that for the last 15 days we are facing great difficulty by sewer blockade resulting contaminated drinking water (In our lane from house number 179-e/iii, basant village delhi 110057. We have registered a complaint at the helpline number (Complaint no[protected]. Also informed the je of vasant gaon. No action has been taken yet. It is unhealthy and water is not usable even for washing hand. Unbearable foul smell emanating from the water. We request you to please take immediate action.

Dear sir,

I, am resident of a-388, gali no 19, i. P. Colony, nathu pura, burari.
Sir, my residence is last in our colony, due to this resident of street no 16-19 are not getting water hardly 5-10 minutes during summer for last 4 year. We are continusly complaining but nobody in the system who can resolve our problem.
Sir, you are our last hope, pls resolve our problem as soon as possible.

With regards,

Manohar gusain
[protected]

We may bring to your notice that for the last two years we are facing great difficulty by frequent sewer blockade resulting contaminated drinking water (In our lane from house number a-1/109 to 117 & 76 to 93 and also in the lane from house number a-1/297 to 316). Many more lanes are also being effected from a-1/317 to 331 & 332 to 349, mostly where builders are reconstructing the old houses & breaking the sewer & water line in a unauthorised way (Before getting c form & d form) for the convenience of their labour & chowkidar. We request you to please take immediate action against them so that we should get relief from sewer blockade & dirty supply of drinking water

My Water Connection No [protected], No water Supply in my Front road (my Connection Line) Line & other road line working proper since 60 days my first Complaint 086657 on 30/03/2019 Second[protected] on 4/4/[protected] on 6/4/19 & regular call in Customer Care Center daily but not any action on this complaint.
Customer Care Given same person number :
1) Mr. Eshuwar Singh [protected] This men aaj kaal aaj kaal kar rha hai picchale 5 days se ab phone pick nahi kar rha
2) Mr. Ankit [protected] This men kehta hai jab mere Senior kahenge tab karenge
3) Mr. [protected] Phone not pick (5 time check in 3 days)
4) Mr. [protected] Phone not pick (8 time check in 4 days)
5) Mr. [protected] Phone not pick (3 time check in 2 days)
Plz. help us

Thanks & Regards
Dinesh Kumar
[protected] & [protected]

Many complaints have been made for sewer blockage past more than 6 months, but it has not addressed properly. The staff visits and cleans it superficially. Whole street (number 12) of Kanhaiya nagar is facing this problem. A Complaint has been submitted last week through a hard copy signed by residents of the street, but waiting response at your end. The sewer lines are being repaired and new lines have been put in other streets. It is humble submission to take similar action for this gali number 12 as well. We are facing huge and severe problem due to sewage water entering in our house, and is stagnant there since long. You are requested very humbly to take serious note of this issue, as it is affecting and creating various health issues in the family members.

Hello sir,

This is inform you that there is very very less water supply in our locality (Ward no. 3, mehrauli, new delhi - 110030). Once in a 5 days supply comes only for 40 50 min. Nearby locality water supplies every alternates days or daily for 4-5 hours. We have requested to djb official so many time but no action taken and saying that we are giving supply alternates days. This is 100% untrue. Even they also knows very well. But don't know why they are doing like this. We will apologies if somebody says something to them or some political pressure. Otherwise it is very difficult without water for all o[censored]s in this locality.

This is my request to you from be-half of all the member of my locality kindly take immediate action and regularised water supply atleast alternates days. Delhi jal board also done boring in the month of december 2018. But not join with pipeline. Boring is not a permanent solution. This is our humble request to you kindly take action as soon as possible.

Thanks & regards

My new cresent water meter is faulty or mujhe 1 month se above ho gya hai iski complain kiye hua or follow karte hue but abhi tak company ki taraf se yeh change nhi hua... Customer care no mobile number hai ab waha se koi call pick hi nhi karta jab main kisi another number se call karta hu toh 1 hi reply milna hai ki aapko complain aage forward kar di hai aaj theek ho jayenga but abhi tak kuch nhi hua...
Sir mujhe samajh nhi aaya aisi company ko delhi jal board ne authorized kaise kar diya jinke new meter hi faulty nikal aata hai or customer inhe 1 months se call kar raha hai or yeh complain resolve nhi kar sak rahe hai...
Aisi company ko toh unauthorized kar dena chahiye...