Delhi Jal Board Complaints & Reviews

Please note we are receiving wrong billing without meter reading and in this regard many time complains reported but always receiving wrong billing.
Against subjected K [protected] we have received INR 3158/- billing amount but as per Delhi Government announcement we are eligible to get 10000 LTR water every month.Our Meter reading is 00214968.
We have also enclosed photo of meter reading.
Kindly ensure billing amount should be ZERO as earlier possible as the payment due date declared 12th April 19.

Dear sir,

we have received the bill no.[protected] and k no. [protected] amount of Rs.29460 with unnecessary charges, last bill i have paid on 29 jan 2019 aprox. Rs.6000, but now i have received unnecessary billing or by mistake.

so kindly look into the matter seriously and correct our bill as soon as possible.

Thank you

Im the resident of gali no 9 virender nagar facing a problem of supply of sewer contaminated water from the last 5 months but no action has been taken by the concerned authority in this regard despite of several complaints so its my humble request to u to kindly take necessary action to solve this water problem as soon as possible otherwise i will left with no other option only to move to court against djb.
Advocate biguul nanda.
[protected]

Respected sir/ madam
We are facing water issue and crisis with jal board... There is no supply of water in our gali no.20 chankya place, part-1, near janak puri. We are facing this problem from last 15 days. We have complained about this matter before 2days but still no serious action taken. But actually this is not happening, in every week we are facing such a issue. It is unfortunate that i m living in delhi capital with such bad management of delhi jal board water supply.
It's humble request kindly take the action against this crises seriously.

Respected sir,
I am living in palam sadh nagar part-2, gali-41. Half of the street gets water adequately inner side of the street having problem of water supply.in winter we get water from the past 7 days from arises. Please do some immediate action as our neighbour's and we have problem of water crises. I hope you pay the attention as required.
Thank you.

सर, पिछ्ले 1महीने से विजय इनक्लेव में पानी की सप्लाई ठीक ढंग से नहीं हो रही है.. इसलिए मैं आपसे प्राथना करता हूँ कि आप इस समस्या को दूर करने का प्रयास करें! बिना पानी के यहां हालत गंभीर होने लगी है! बिना पानी के घर के काम भी नही हो रहा है और बिना पानी के बहुत दिक्कत हो रही है! अभी तो गर्मी शुरू ही हुई तो इतनी दिक्कत हो रही है पानी की अभी तो पूरी गर्मी बाकी है तब ना जाने क्या होगा हमारा.! इसलिए मेरी आपसे विनती है कि आप विजय enclave ke c-2 block में पानी की सप्लाई की समस्या को जल्दी से जल्दी ठीक कर दी जाए..!

I am going to bring into your notice that some djb worked came and try to cleaning sewer and they left the sewage's debris/rubbish on corner of my house since 1 week and now i tried to call djb helpline number 1916 but unable to dialled. So, i tried to local djb office and had a word with the someone, and i requested him to submit a complaint but he denied to register the same and share one mobile number i. E. [protected]- rajpal, also i asked his name but he again denied. Then i called rajpal and ask to clean/swipe the rubbish in front of my house, but he behaved very rudely and asked me that this will take 3 days. Really i'm very disappointed with the behaviour and with the answer and also he ask me from where you get this number. I shared the same. I request to please make any customer care number that will provide better service and also they know how to talk with the customer. I am very ashamed that still djb provided this kind of service. So, i request you to please swipe this rubbish at the earliest.

Thanks & regards,
Gaurav arora
R/o c-12/511yamuna vihar delhi-110053
[protected]

महोदय न्यु अशोक नगर पुर्वी दिल्ली मे शाम के वक्त केवल एक घंटे के लिए ही जल बोर्ड का पानी आ रहा है जिसके वजह से क्षेत्र की जनता बहुत कष्ट मे है, कृप्या समस्या का निवारण करे।
पानी वैसे तो आधा या एक घंटे से ज्यादा नहीं आता और कभी कभी तो पानी आता भी नहीं है।ट्विटर पर जल बोर्ड और माननीय मुख्यमंत्री जी को भी शिकायत किया परन्तु अभी तक समस्याएं यथावत है, कृपया समस्या का निवारण करे या तो उचित मार्गदर्शन करे ताकि समस्या से निजात मिल सके।
धन्यवाद

सर जी ए ब्लॉक सैनिक नगर में गंदा गंदा पानी वाटर लाइन में बहुत ही बहुत ही बदबूदार सीवर का पानी आ रहा है इसके कारण से भयंकर बीमारी फैलने का खतरा मंडरा रहा है पानी के बिना बहुत ही परेशानियों का सामना करना पड़ रहा है जल बोर्ड के अधिकारियों कंप्लेंट कर चुके हैं फिर भी कोई कार्यवाही नहीं होती कृपया करके इस समस्या का समाधान करने की जल्द से जल्द कोशिश करें धन्यवाद a block from Sainik Nagar आरडब्लूए mobile number[protected]

Sir/mam
We are facing acute problem of water supply ; first of all the timings for water has been limited to half an hour in our area secondly the water is not drinkable at all as it has sewer smell in it, we suppose it has been mixed with the sewer line. We are buying lots of drinking water from the market as our water purifier fails to clean this dirty non drinkable water, i complaint 2 days back also for which my complaint number is[protected], but no action has been taken so far, kindly look into the matter seriously.
Area : rajouri garden j8 block

Sir,
We have been complaining for a month about the problem but no action is been taken up by the authority. Now that the daily supply of water is of bad quality and smells like gutter water. The whole of society is disturbed by this. It has been a while that everyone is facing the problem and now this had become a severe problem. We demand clean water to be supplied in our locality. First, the water supply is limited and in a limited time, we are getting such bad quality. This work is not acceptable and should be checked by the authority immediately.
From beri wala bagh, hari nagar, new delhi - 110064

Respected sir/madam, i piyush motwani house no. L/62, live in vijay vihar phase-2 gali no. 11/3 behind kabir mandir. Here water supply is affected since 8-10 days and we are suffering from that, please provide proper water supply as soon as possible in this gali 11/3 of l block.

Date:[protected]
Vijay vihar phase-2 gali no. 11/3
Behind kabir mandir

मैं पीयूष मोटवानी हाउस नं। एल / 62, vijay vihar चरण -2 गली नं। कबीर मंदिर के पीछे 11/3। यहाँ 8-10 दिनों से पानी की आपूर्ति प्रभावित है और हम इससे पीड़ित हैं, कृपया l ब्लॉक के 11/3 की गली में जल्द से जल्द उचित जलापूर्ति करें।

दिनांक:[protected]
विजय विहार चरण -2 गली नं। 11/3
कबीर मंदिर के पीछे

Respected sir/madam

I am one of the resident of east gorakh park which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one month which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities
Amit jain

I am bikash, address - u-136, gali no-6, subhash park, uttam nagar.
In this area japboad supply water time is 10:00 pm on alternate date.in this area there is 2 water connection. But since 1 month we are facing to much problem, water is not coming properly and while comes, that water even you smell you feel vomatine. Please look this. My mobile number is [protected]... Every body from this area is complaining on daily basis... But problem is still same... No one is taking any action to resolve this problem.

There is no water supply to "welfare society of residents" since last three days i. E. 04.04.2019 and the officials are not taking any action on complaint of the residents. Without prior intimation to the residents of the society the road has been broken and all the water connection was broken by jcb even the sever lines has also been broken and the sever water is mixing with the main water supply and the official who are at site are not taking any action. The common and innocent residents who are residing in the society are suffering since last three days days and the authority has not manged the water tanker to feed the supply of water to the residents.

In view of the above, i being the president of the society tried to resolve the issue with the official but they are not listening the request by over looking the genuine survival problem being faced by the society and acting on the biased tone of some influenced person. After exhausting all the mode, lastly i made a complaint to customer care of djb on no. 1916 vide complaint number[protected].

Therefore, you are requested to resolve the issue at the earliest to revive the life of resident to the normal. Treat it as most urgent please.

Regards

This has refereance to the above sited subject the above said complaint was registered with government grievance cell due some leakage of sewarage water with drinking water, 06/04/2019 some labourer come to cheque the exact location of of leakage but they could not find and near tenement no 297 they cheque the djl water sntupply gutter and open certain valve which later allow water to gush on road and they left the site with the problem they left behind that water continue to flow on road and water supply of adjascent blo stored in theirck was stopped it is submitted that in the hour of crises running water be stopped and exact cause of mixing sewarage water with drining water may kindly be located and stopped since the water in every household is stored by way electric motosr at suitable time it is therefore requested that the problem may kindly be taken at priority level keeping in view of narvratra

Respected sir/madam

I am one of the resident of new moti nagar. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some severs. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.

My connection in name of my father sh vijay vashisth is changed illegaly by someone and it is not possible without the help of insider
The new name on bill id rajesh w/o yogesh.
Pls look into this matter beacuse the concerned person is trying to capture our house
Thanks
Rajeev vashisth
[protected]
[protected]@gmail.com

A water connection in the name of my father sh vijay vashisth s/o sh balbeer singh r/o hno -543 vpo pooth kalan delhi -110086 connection no-4336
area-9/nw-1, sub area a-18.from last 10 months we are not receving bill of water.we have possession of tha house, rent aggremants with tenents, their police verification slip and rent slips.
i enquired about this at nerala office i was shocked and surprised to find out that name on the water bill was changed.
i asked from officer satvir rathi at the office and tried to submit complain about this matter.he was also shocked to find out this matter and after some time he tried to hushup the matter.he told me to come after election by saying record room is sealed due to election.when i pressurised him that are u involve in this fraud and told them that i will summit a complain in vigilance he asked me to come after 3 days.
but next day at 10 a.m i was in their office and again asked them to show documents. they denied and told me that it is fraud done by our employee
or done by negligence in the work.i think some one in our neighbourhood bribed your official and trf the name in bill in order to take possession of our house illegally.as we lived in dwarka and their are tenents in our house. the name rajesh w/o yogesh is our neighbour and he always fight with us for that house.i request u to take action aganist your official and the person involved in this fraud.
thanks
rajeev vashsith
s/o vijay vashisth
[protected]
[protected]@gmail.com

We have been receiving bills for the past two billing cycles (Bill no.[protected] &[protected] on an estimated basis without any metre reading. So far we have paid rs.7, 381.95 under extreme mental and financial stress and a bill of rs. 2754.58 is outstanding as on date despite no usage of water to this extreme extent.
When we enquired about the last reading in order to get our current bills revised it was reported as 887 units in contradiction with our current metre reading of 627 units
On more enquiry, we have come to know that the metre reading pertains to another water metre (Of tron brand) instead of our own water metre (Of kranti brand).
We had submitted a complaint in this regard on 26.03.2019 but so far we have not received any sort of response from delhi jal board.
This matter has imposed upon us an extra financial burden for no good reason. Kindly redress our complaint at the earliest so that we don't have to pay such heavy bill amounts in future despite of no usage of water to this extent.