Delhi Jal Board Complaints & Reviews

Sir
My water bills are very high. The meter reader gave us very high readings but our water consumptuon is very less. So i don't know how come our bill is so high while the bills of my neighbours are very less. I request you to look into the matter and take the required action. Hoping for a positive response. I am enclosing the details of my bill here itself.
Kno. [protected]
Bill no.[protected]
Bill date. 28 october 2018
Category: cat i
Name: smt basanti devi
Address: h. No. 1824, gali no. 54-c, m. B. Extn., badarpur border, new delhi 110044
Consumption 202 kl

My k no. Is [protected] and ph. No. Is [protected].
Our meter was not working properly so we have changed our meter... N delhi jal board charging us extra bill... Because meter was not working... They have charged 5985 rs.. Why they r charging extra bill... At the same time i have placed new meter but still they are not charging according to meter reading... Few days back i have given application to them but still problem is same... Plz do the needful...

I am residing at 45, mausam vihar, delhi-51 and facing problem with main sewer line choaked. Mcd persons came on 27-mar (Wednesday) but not yet cleared. Due to the choaking of sewers we are afraid a lot of epidemic can take place resulted overflow in residential area / houses.
I request to take earliest action.
Rgds,
Vivek kulshrestha
[protected]

Our k no. [protected] is. [protected] we presume of getting higher bill of water as we are only four members and in three members are working inspite getting higher bills than others who have joint family at home. Please get our water meter changed with new one to solve the problem as earlier with old meter we were not getting that much bill which we are getting now with new meters. These new meters were changed automatically by the department earlier in whole of our apartment in placement of old meters.

The chief executive officer
Delhi jal board
Varunalaya
Jhandewalan
Delhi

Subject: correction in address and request for actual meter reading of k no. [protected]

Sir,
I suraksha resident of kh no. 106-21-1, g no. 113, block b, sant nagar, burari, delhi 110084 have water connection number k no. [protected] on the above address. I would like to draw your kind attention towards the correction in my house address, this block b instead of block d. As i am not consuming the water 20k liter per month, my water bills needs to be on factual reading instead of on average basis as written on the bill mloc. I would like to mention here that i have installed the water meter outside my house, so any time the delhi jal board official can take the actual meter reading. The present official of the djb not taking the actual meter reading from one to another reasons known to him only. I request to you to kindly take up the matter for early expedite.
Thanking you,

Suraksha
Kh no. 106-21-1, g no. 113,
Block b, sant nagar, burari,
Delhi 110084
K no. [protected]
Phone: [protected]
[protected]@rediffmail.com

30th march, 2019,

The in charge,
Delhi jal board,
Giri nagar,
New delhi 110019.

Sub : request for change the water faulty meter – k no. [protected]

Dear dir,

Please refer to our earlier letter dated 14th march, 2017 in respect of change the above water faulty meter.
No action on my earlier letter dated 14th march, 2019 (Diary no. 1156)

I am a retired person, every month (Billing circle) my water bills come very high and there is some fault in meter, being a retired person on limited means to survive i find it difficult to pay it.
Given the following bills which i have paid earlier:
1. 2698/-
2. 673/-
3. 1520/-
4. 2026/-
5. 1542-
6. 1354/-
7. 2312/-
8. 2248/-
9. 2700/-
Yesterday further we have received the one more bill of rs. 2038/- dated 11th march, 2019.
My consumption is average 500 litre per day, i request to change the faulty meter immediately and send the revised bill accordingly after the all above paid bill’s adjustments.

Best regards,

Harish kumar sharma
(Third floor)
Iv/c-58, dayanand colony,
Lajpat nagar,
New delhi-110024

Mb:[protected]

Cc: chief minister of delhi

Over flowing sewage

Respected sir/mam,
I am resident o[censored]ttam nagar, mohan garden h-block.in my area sewage are block from two or three months and now dirty water is coming out from sewer and from drain. Government provide sewage facility for public, it's very good but now it become hell for us. No one is responding. We complained so many times but no one came here. Now we are helpless. Please suggest us what should we do or send your mcd team who can empty these sewer. I hope you take serious step for the serious issue.
Thanking you
Regards
On prakash singh
[protected]
H-45-c, mohan garden, uttam nagar,
New delhi-110059

My k no. [protected], i have replaced water meter and all requested document submitted in govindpuri jal board and same was update in documents but my bill is not as per meter reading.in last 9 months the meter bill status showing "stp" and water bill is around in 4 digit, after multiple complaints there has no positive response from any, again i have raised a third complaint (Reg no 1333 dated 24/03.19) and i this i have maintained older complaint dates official said that after we have not received any reading from person who is the appointed for area. We will send him to verify the meter reading and revise the bill as per reading and all older bill will be adjusted after this process only.

Same lollipop was given 4 month back but there had not action taken. If someone responsible person is there please help to resolve.

Respected sir/mam
I want to complain about dirty and stinking water that has been supplied to our area, i reside at house no 1 gali no 20 jagatpur extention po burari north delhi 11084
Of late this problem has become too regular to bear with. The water supplied often is so stinky that it is not fit even for animals. It puts at a serious risk of picking water borne diseases.

I reckon that there might be some constraints after all delhi is a huge city but water is a basic necessity, kindly maintain some standard

My k no is [protected]. Add a 31 c,. Dda flats, munirka, new delhi 110067.
The bill recd for the period 04/09/18 to 22/10/18 showed inflated metre reading. I immediately brought this discrepancy into the notice of djb r k puram office on 30/10/18 (Diary no 2295). As nothing happened, i submitted online grievance also (Grievance id [protected]). Nothing happened and i recd one more bill wherein earlier amt and penalty were included. As nothing happened, i visited djb office again on 08/03/19 but could not meet any of the senior officials as there was no power on that day. However i submitted reminder (Diary no 3954).
Till date nothing has happened but one more bill has come with the penalty and disconnection notices have started coming. I may also state that amt raised for the subsequent periods has been nil. The otg amt as on date is rs 1045/36 and it is for the period under dispute plus penalties. I am a senior citizen and put to unnecessary harrassment
Kindly intervene.

Regards

My water meter is registered by the name -
Sh Ravindranath Shukla and address - B-2(GF), Amar Colony, Delhi.
I have submitted all my water bill dues up to December 2018 but suddenly I got the water bill of Rs 6492 up to the month of March 2019.
So, i request you please check because ei haven't consumed that much water but my bill is too high for only three months.
So, please kindly check my condition and give me compensation in my water bill.

About two months back some sewer line was laid on the main road under kailash colony metro stn and partly on road by the side of metro stn going to kaialsh colony market. During laying the sewer line road was broken, after laying the sewer line the trench was filled and left as it is with extra earth lying in heaps and road has not been restored in in original condition. These roads carry heavy traffic and road capacity has decreased due to unbuilt road. It is very surprising that no official is bothered to see and restore the road kindly find out who is responsible for this and penalise him.

My water meter is in the name of smt bima sethi and smt sarita vohra installed at d 89, defence colony. I have paid my water bills in december for an amount of rs 9301.56 and 7781.88.
I have now received a bill of rs 1, 19, 238 (Rupees one lac nineteen thousand two hundred and thirty eight)
I am widow and senior citizen and live alone in the house and hence fail to understand as to how i have got such an inflated bill.
Kindly have this checked please and send me the correct bill for my payment.

Every after 4-5 days the supply water we are getting is extremely stinky and smelly. It is more of like gutter water. It has a lot of smell. We cannot use that water for even washing or bathing, cooking and washing utensils using that smelly dirty water is just unacceptable. Many a times i called 1916 and registered a complaint but after every 4-5 day, i face the same issue. Can anyone running the system take the complaint seriously and can rectify this issue today and help us in getting normal water and make delhi a better place to live?
It is really frustrating to see the capital city of the country is fighting for the very basic need of getting clean water. I cannot even imagine what is the situation in other parts of the country.

Djb is generating fake bills after bills for several years now despite my several for not generating bills as no body is living there, no drop of water is used.in fact water meter is also stopped at the gronud floor.

Every month they add rupees 1500 to the bill + surcharge. I've already paid many fake bills but now dj has crossed the limit and i've stopped paying bills.

I cannot go every day to go after these...

Serious issues faced:

1.in spite of repeated requests to djb, desilting of sewage lines has not been done in gk enclave 1. For last few days, numbers of residents in their homes are getting supply of drinking water mixed with sewage water. This could have serious adverse effect on their health.

2. Also gk enclave 1 do not get supply of treated water. Djb is pumping underground water and supplying to residents for drinking while residents are paying bill for treated water.

Need your help on urgent basis.

Wg cdr vk sharma
Secretary
Rwa gk enclave 1

My kno.-[protected], i did not receive my bill of period 16nov.2018-15 jan.2019... I receive a bill of period 16jan.2019-15 mar.2019.. N this bill is of amount 2150 including that missing bill which is of 64 unit (449units).. But the problem is this according to the bill i use 64 units of waters in november to january period and my today's reading on the meter is 436.8units.. This is the mistake of reader who takes it wrong reading... And in my absence my father paid amount of 1600 on 25 mar. 2019 n still 550 is a remaining balance... I want a refund of my deposit (1600).. N strict action against a reader who takes wrong reading to harass people.. N for ur convenience i upload my bill n current photo of my meter so that u can understand it easily

The water coming from the supply has a bad smell and is grey in colour, sewage water and normal water is mixed.
There is a very strong foul odour and the running tipes also has the same water.
This water is critically unhygienic and can’t be used.
This mixing of the two lines has been going on since 7-8 days. We would get slight smell but from the last 4 days it is excessive.
We can’t use this for any purposes and this has been going on since 4 days.
This is extremely critical and we need this to be resolved on an urgent basis.

Sewage of street no 5 on bis foota road near altaqwa masjid in jogabai extension pin 110025 is completely blocked and over flowing . The sewage water is entering inside houses . People here are staying in filth. No body is looking at this . Please send officials to rescue us. We have complained several times . only first add is done . there is no permanant solution to this . now no one is listening us for almost a week.

My name is Ganesh Arora and I live in Vasant Vihar New Delhi
This is to inform you that we are family of three people staying and we are being over charged . We have got our metre checked many times but it was fine no fault. Since NOV 2017 TILL MARCH 2019 our water is approx 155000 only thats very much for a small family
I request you to look into the matter and waived off the excess bill and do the needful as soon as possible

Thank you
yours Faithfully
GANESH ARORA