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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

1

Updated: Sep 4, 2025

Complaints 5209

Resolved

517

Unresolved

4692

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhi Jal Board reviews & complaints page 115

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Address: West Patel Nagar b-66 ,b block, New Delhi, Delhi

Sir, plz tell me the water timing in west patel nagar as government supply... Owner told me it's 3 times a day but there is no supply available such that. Sir it probably the wrong timing as told by them or there is fault by water corporation side... Pls let me know about it clearly.. It already had happened many a times... As soon as i open the motor on,,, my mcp falls n electric supply is gone.. Without knowing proper timing. Getting impossible to live here.

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C

chandni agarwal

from Delhi, Delhi

Mar 13, 2019

Im trying to generate bill, but process does not get completed
i capture the image, then enter the meter reading but it does not go further keeps saying - "in last meter read remarks- STP"
there is no further explanation and im unable to generate the bill
date of incident 6th march 2019
request to look into the billing process

L

Liploose

from Delhi, Delhi

Mar 14, 2019

I am residing in om nagar I saw daily most of families to wasting a water..and din supply water also waster without tap they always falling..
Please look into these matter it's very serious
Mostly family they have illlegal borwell they use unnecessary

M

Mohit3990

from Delhi, Delhi

Mar 14, 2019

A sewer over flow near vs jewellers school road uttam nagar new delhi 110059 so much difficulties faced by local public please solve this problem at emergency level.

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From street no. 08 to 09 central road near shama dairy ghaffar manzil colony jamia nagar okhla new delhi-110025, initially infront of street no. 09 near shama dairy central road manhole overflowing from many months after lying of sewer line, now near street no. 08 central road manhole overflowing continuously from last few months.
Please please please solve the problem as soon as possible.
Thank you in advance.

+1 photos

+1 videos

Mar 14, 2019

Complaint marked as Resolved

Still no action taken by Delhi Kal board and I don't know why the complaint marked as revolved !

Delhi Jal Board customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by Mansoor faraz Still the condition of Road due to Manhole overflowing is worst !

Mar 14, 2019

Updated by Mansoor faraz Still no action taken by Delhi Jal board, I don't know why the complaint marked as revolved !

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Address: C-24,3rd floor, Jeewan park Pankha road Uttam Nagar, New Delhi, Delhi, 110059

Dear sor/madam,

Myself gunika nagpal, resident of house no. C-24, 3rd floor, jeewan park pankha road uttam nagar, new delhi - 110059. Owner of my house is sanjay nagpal (My father) jal board k no. Is [protected][protected]. Our water meter has been stolen by thieves in our parking downstairs while we were upstairs kindly lodge my fir complaint so that i can apply for a new water meter.
This complaint is for bindapur police station, new delhi.

Thank you
Regards
Gunika.

+1 photos

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K

Kunaldhar

Mar 14, 2019

Sir/mam im here draw your kind attention towards our water problem. We are facing bad smell in our housing water supply it may also harm our health so kindly take an strict action.
Please give your attention towards this problem. We are very obliged if you resolve this problem as fast as you can.
Thanku

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Address: Gaurav Apartments, I P Extension, New Delhi, Delhi, 110092

Hi,

Please look into this as one of a resident of b-4, gaurav apartments, i. P. Extension, delhi-110092 water tank overflows and plenty liters of drinking water is wasted and goes into drainage. Multiple times we have complaint about it to society but nobody does anything as house owner wife is president of society.

This is the second complaint i am sending...

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Mar 12, 2019

Updated by iamanewuser Second complaint has been sent to you as no action was taken.

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Address: S74A, F/F, Shakarpur, New Delhi-110092, 110092

Respected sir/madam,
I have a flat in sunder block shakarpur (S-74a, f/f).
It have a contaminated water supply from last couple of months.
The water which it is getting from djb is highly polluted & smelly. No one can even think of drinking it. It smells like it comes from some sewage pipe line.

Please resolve this as soon as possible.
Thanks...
Varun jain
[protected]

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Address: 110092

Hi,

I am a resident of west guruangad nagar, laxmi nagar, east delhi. We are receiving impure & dirty water, which is unfit for drinking, even after repeated filterations. The water we get through our taps, completely defeats the inherent properties of water. It is usually brown, contains visible impurities & tastes horrible. At times it smells so badly, as if it's coming directly from some drains.
We don't even feel like washing our clothes from that water, let alone drinking.
I want to bring to everyone's attention that, if djb cannot provide safe water for drinking, what can a common man expect for other purposes.
Please help.

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Address: 169 Rahul kunj village Dallu pura delhi96, New Delhi, Delhi

Respected sir/madam,
I am resident of rahul kunj village dallu pura delhi-110096.
We are getting a contaminated water supply from last couple of months.
The water which we are getting from water tab is highly polluted & smelly. No one can even think of drinking it. It smells like it comes from some sewage pipe line. I am continuously notifying the authorities about this issues but still there is no corrective action taken.
Please resolve this as soon as possible.
Thanks

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Address: 3381/H, St#6, Dharampura, Gandhi Nagar, Delhi -110031, 110031

Hi sir,

My name is sanjay kumar jain s/o vakil chand jain. I am residence of 3381/h, st#6, dharam pura, gandhi nagar, delhi-110031. I got a notice of water bill for rs.105591.58 against k. No.[protected] (Mr-644/ar-10).
Sir, i have five members in my family and i'm a private worker and my monthly income is rs.8000 that's why i'm unable to pay this high amount.

I would request you please provide me some concession so that my water bill can be clear.

Please let me know in case you have any question on the same.

Thanks!
Sanjay jain
Cont#[protected]

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M

mechanical engg

from Delhi, Delhi

Mar 11, 2019

F-100 meera gali, panchsheel garden, naveen shahdara, delhi -110032 is the address of those person who are responsible for wasting water (or possible illegal boring) each and every day since they move from different location to here.

F

fabcreat

from New Delhi, Delhi

Mar 12, 2019

Water has been leaking in the basement from the sever main hole located in front of the house. Gap between the boundry wall and the sever main hole is approx 250 feet.

water bill is too high - Comment #3374161 - Image #0

water bill is too high - Comment #3374161 - Image #1

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Address: New Delhi, Delhi

I had done complaint on301219 ref i'd [protected] then again ref i'd [protected] of kn [protected] but not solved my metre reading is1312 at present but in bill it is1629 inspire of reminders bill is not corrected l have proof in my mobile please correct my bill and metre reading and oblige attention it is harassing me and giving mental torture again and again

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U

usman munir

Mar 11, 2019

Touro Infirmary was one of 120 “outlier” hospitals in 13 states where women suffered some of the highest complication rates during childbirth, according to USA Today’s analysis of billing records from 7 million births over a three-year period. These patients were more than twice as likely to have had blood transfusions, hysterectomies, seizures, strokes, or other serious procedures in connection with their deliveries, USA Today.said.https://boards.euw.leagueoflegends.com/en/c/help-support-en/hhEAyaRg-...⇄

P

prazzynoor

Mar 11, 2019

If you suddenly find your bill has spiked recently, you have to find out why it is so high. If the bill is normal all the while, it may be high all the while without you aware of it. Its all due to wrong meter reading. You should find out your electricity usage of the month and Verify to make sure the meter is running properly construction invoice If you feel any type of mistake you should contact the electricity helpline.https://play.google.com/store/apps/details?id=com.invoicesimple.contrac...⇄

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Address: 110077

Water is coming out from sewer main hole for the last 5 or 6 days. There seems to be a blockage in the sewer pipeline in front of house no. Rzh-145 street no. 5 raj nagar part-2 solanki chowk palam colony near chotu ram marg new delhi-110077
Please get the pipe line clear so that there may not be any problem regarding dirty water to come out from the sewer pipeline. Please send your men as soon as possible.
Thanks

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Address: A-29 Amar Colony Nangloi, New Delhi, Delhi, 110041

Respected sir/madam,
I am resident of a-29 amar colony nangloi delhi-110041. My meter k no is [protected]
We are getting a contaminated water supply from last couple of months.
The water which we are getting from water tab is highly polluted & smelly. No one can even think of drinking it. It smells like it comes from some sewage pipe line. I am continuously notifying the authorities about this issues by registering my complaint on 1916 (Complaint no. 1:- 80190, 2:- 82080, 3:- 82280) but still there is no corrective action taken.
Please support to get this issue address & provide us the solution.
This water can cause serious health issues, hence seeking for your immediate. We hope that our government will take some strict action.

Thanks & regards,
Sandeep

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Address: 313/63, old property no- 55A, gate no-3, anand nagar, inderlok, delhi-110035, New Delhi, Delhi, 110035

I would like to draw in your attention that while passing by i saw an illegal borewell is bieng made in the anand nagar area of delhi. I want you to take strict action against this as it is not legal to do so.

The address of this property where borewell is being made is - 313/63, old property no - 55a, gate no-3, anand nagar, inderlok, delhi-110035

+1 photos

Mar 10, 2019

Complaint marked as Resolved

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Address: Plot No. 104. Amberhai Extension New Delhi, 75001

Hello,

I am a resident of dwarka sec19, amberhai extn. Plot no. 90
The water coming from the connection is smelling of sewage (Naleka pani).
We cannot even take bath or wash dishes.
We were informed there is a leakage but there is no further action taken. This is a basic human necessity and can lead to spreading of diseases due to unsafe and unhygenic condition.
Please take immediate action.

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Address: New Delhi, Delhi, 110027

This is to inform you that an unauthorized and illegal water connection for new pipelones working in raghubir nagar, near state bank of india, new delhi-110027. This is an humbol request to delhi jal board on my complaint. Please disconnect the above noted connection and take the action against the contractors working here and who allowed of this above noted unauthorized and illegal water connection.

Regards,
Roshni

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Address: 19 B Arjun Nagar opp Safdarjung enclave, 110029

Dear sir i am a resident of 19 b arjun nagar opp safdarjung enclave sir we are having great problem of the blockage got cleaned at alternate days from lane boys who clean they are charging hell lot of money though the blockage is from road seewr please get it clean with pump mashinesi am facing lot of problems due to that please let me know when will you get this done at the earliest

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Address: RZH 330 street no 11 raj nagar part 2 palam colony new delhi, New Delhi, Delhi, 110077

Hi,

My water bill showing bill amount is too high according to me.So please look in to my issue and let me know is it ok or not.i have attached some bills for your understanding.So please review the bills and solve my problem as soon as possible.i have submitted writing application for 2 time to delhi jal board at vasant kunj as well.i have checked with online and they have merged all the bills in one.So please check and inform me asap.

Contact No [protected]

+3 photos

May 8, 2019

Complaint marked as Resolved

i am already written complaint file but those guys merge my bill never correct my bill & water reading. we have only 700 liter water capicity tank & no water storage things. four family member .so is possible that type of water reading . Bill Id Bill from Date Bill to Date No No. of Days Amount(Rs Units 975687297307 14-SEP-2017 28-NOV-2017 75 0 21 975684935699 04-JUL-2017 14-SEP-2017 72 0 9 975683047645 17-MAY-2017 04-JUL-2017 48 0 23 975688060206 14-MAR-2017 17-MAY-2017 64 950 56 975683794488 02-NOV-2016 14-MAR-2017 132 0 19 975680593950 29-AUG-2018 23-NOV-2018 86 4040 14 975687608789 21-JUL-2018 29-AUG-2018 39 3848 107 975686718306 18-MAR-2018 21-JUL-2018 125 0 35 975683494785 20-JAN-2018 18-MAR-2018 57 0 27 975687673189 28-NOV-2017 20-JAN-2018 53 1683 70 we paid two time water bill but every time they send uneven water reading . they never come on time take water reading & not send water bill proper time ...we take out water bill from delhi jal board website . so please solve my problem . & take action .so they work properly.take water reading poper time & send water bill on time .send water bill formate like ELECTRICITY BILL we pay . thanks kuldeep Updated by kuldeep eshakti, Mar 25, 2019 no one taken any action on the complaint of my water bill. ALL WATER BILL ARE MERGE.I WANT CORRECTED ALL PREVIOUS WATER BILL 2016 TO 2019.WHY WE PAY ? BILLS CORRECTED ALL PREVIOUS BILL THOSE WE CAN ALLREADY PAY. PROBLEM NOT SOLVED YET...????

Delhi Jal Board customer support has been notified about the posted complaint.

Mar 10, 2019

Updated by kuldeep eshakti i am already written complaint file but those guys merge my bill never correct my bill & water reading.
we have only 700 liter water capicity tank & no water storage things. four family member .so is possible that type of water reading .
Bill Id Bill from Date Bill to Date No No. of Days Amount(Rs Units
[protected] 14-SEP-2017 28-NOV-2017 75 0 21
[protected] 04-JUL-2017 14-SEP-2017 72 0 9
[protected] 17-MAY-2017 04-JUL-2017 48 0 23
[protected] 14-MAR-2017 17-MAY-2017 64 950 56
[protected] 02-NOV-2016 14-MAR-2017 132 0 19

[protected] 29-AUG-2018 23-NOV-2018 86 4040 14
[protected] 21-JUL-2018 29-AUG-2018 39 3848 107
[protected] 18-MAR-2018 21-JUL-2018 125 0 35
[protected] 20-JAN-2018 18-MAR-2018 57 0 27
[protected] 28-NOV-2017 20-JAN-2018 53 1683 70

we paid two time water bill but every time they send uneven water reading . they never come on time take water reading & not send water bill proper time ...we take out water bill from delhi jal board website .
so please solve my problem . & take action .so they work properly.take water reading poper time & send water bill on time .send water bill formate like ELECTRICITY BILL we pay .
thanks
kuldeep

Mar 25, 2019

Updated by kuldeep eshakti no one taken any action on the complaint of my water bill.

May 08, 2019

Updated by kuldeep eshakti NONE O[censored] GUYS TAKEN ANY ACTION .???
ABOVE MENTIONED BILL PROBLEM NOT SOLVED...

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Address: west sagar pur, New Delhi, Delhi, 110046

Sir, the sewer adjacent to west sagar pur madan puri is blocked with sewer water overflowing all around it round the clock and creating very unhealthy enviroment and as you are well aware that now a days so many disease are spreading and swine flu on top endangering life and health of all people living in the vicinity awaiting prompt action yours manish kumar

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Address: 27/44 FF Old Rajendra Nagar, Near Salwan School, 110060

I (Swarupam raj) living in a rented room in old rajinder nagar (27/44) ff
. I had paid the water billl twice due to online payment error. The amount was 12023. Please start the process of refund as its very important for me as student. My kno: [protected]. I shall be very thankful to you for this kindness.
Regards
Swarupam raj
Nand kishor malhotra (Owner)

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Address: Delhi jal board, Mukherjee nagar, New Delhi, Delhi, 110009

To,
The secretary /chairperson,
Municipal corporation of delhi,
New delhi

Sir/mam,

As a responsible citizen i would like to bring to your notice that there is excessive wastage of water in my area (Indra vihar, near bbm depot) due to overflow of water tank of first floor of house no. 189 from over a month. Monsoon to set in.in this scenario water borne diseases are likely to spread if necessary steps are not taken. Overflow mainly occurs throughout the whole night and not in day time which is also very disturbing due to water noice.

Please see attached video.

In our water tank alarm system is in place to prevent the overflow and water wastage.

I would request you to take appropriate action because there is acute shortage of water already in delhi. And above all, water is precious.

Sincerely,
Satnam singh gujral
189-second floor, indira vihar, near bbm depot
New delhi - 110009

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Address: 12/57 Geeta Colony, New Delhi, Delhi, 110031

This is to draw your attention towards the polluted water coming in our home
From mcd pipeline.
3 members of my family got admitted in hospital due to the contaminated water issue. They had suffered loose motions and sick due to drinking water. Water can't even be used for handwash as it's smelling like sewage water.

This issue is happening for the last 15 days and has happened in the past as well (Today's date:[protected].

We are expecting to receive clean water supply.

Please help in resolving this issue as soon as possible.

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P

Payal Agarwal Jain

from Mumbai, Maharashtra

Jun 20, 2019

in geeta colony block 7 water is coming too bad.as if sewage water... bad smell is coming from water

P

Payal Agarwal Jain

from Mumbai, Maharashtra

Jun 20, 2019

i am from 7 block Geeta Colony, Delhi, New Delhi.
Polluted water coming in our home
from mcd pipeline.
Water can't even be used for handwash as it's smelling like sewage water.
We are expecting to receive clean water supply.i am having small kids in home i do not want them to suffer due to bad water.we need clean water.
Please help in resolving this issue as soon as possible.

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