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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

1

Updated: Dec 29, 2025

Complaints 5216

Resolved

517

Unresolved

4699

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhi Jal Board reviews & complaints page 115

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Address: New Delhi, Delhi, 110059

Hi sir/madam,

This is to inform you that we are getting dirty and black drinking water from tape every day in my locality h. No b15, laxmi vihar, near ok model school, dwarka mord, new delhi-110059 this water is so dirty that it smells really bad. I have never expected that the quality of water that delhi jal board is supplying is going down day by day. This worst quality of water causing many hazardous problems on our health and it is specially affecting our children's health. This problem is not limited to me as it is also affecting my neighbors family.

I am raising this concern to you as i believe it will addressed asap by helping us in getting good quality of drinking water from delhi jal board. Request you to address it asap as it is making our living very difficult.
Rajender kumar
[protected]

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Address: 410, Akhare Wali Gali, Mohalla Maharam, Shahdara, New Delhi, Delhi, 110032

Dear sir,

This is to apprise you that i am lived in 410, akhare wali gali, mohalla maharam shahdara, there is very big problem of water which is supplied by delhi jal board. We are facing this problem since 7 months that dirtly water and bad smell like sewar water supplied here. Kindly help us as many people have hospitlaized due to the same reason.

Thanks,
Nitin kumar bhatt

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B

baibhav raj

Mar 15, 2019

In my village my neighbours and my villages waste lot of water with the help of motor they are causes of water problem in our city please stop this

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Address: E-216 Rishi Nagar Rani Bagh Delhi, Rishi Nagar, New Delhi, Delhi, 110034

Its been a month we are getting dirty bad smell water. We can't even smell that water its too bad..
We have to wait for like 6-7hrs to get the atleast near to good quality water so that we can drink n take a bath or use it for another purposeplease resolve this issue on priority..
Health is being affected with this.

House no e-216 rishi nagar rani bagh near santoshi mata mandir gali no. 3

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Address: D 42 BALI NAGAR, New Delhi, Delhi, 110015

Dear Sir
We have been complaining of poor wter quality for quite some time .
We have got our pipes also changed and have got the Sewers cleaned many times but the problem still persists.
Your people have visited our block many times but have not been able to resolve the problem.

I therefore request for our help.

Regards

Naresh sachdev
Phone [protected]

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Address: F 80, FIRST FLOOR, RAJOURI GARDEN, New Delhi, Delhi, 110027

Website: djb.gov.in

My normal bill for water is around rs 1000 only but this time it is rs 14133 with the break up as consumption charges: 8423.92 and the sewerage charges: 5054.35 - the copies of two bills attached for a ready reference. I understand there is some technical problem

Though i am depositing the current exorbitant bill but please correct it in your records and adjust in the future bills

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Address: 18, Sector-1, New Delhi, Delhi, 110022

Respected sir, a bill for rs. 1877/- through djb vide bill no.[protected] against k no.[protected] for a period 03.01.2019 to 09.03.2019 was received which appears to be on higher side as compared to the consumption charges of the past months. I am a family of just 2 members and hardly have consumption of about 50-60 litters a day.

The matter may please be looked into and bill may be revised accordingly.

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V

Vedansh Gupta

from Chakia, Bihar

Mar 14, 2019

Overflow of sewage

K

Kkarann Kapz

from Delhi, Delhi

Mar 14, 2019

As I register the complaint regarding sewage blocking of old line in Kirti Nagar behind my property of K-16 Kirti nagar.kindly issue the problem as we are facing such issue from so long.

B

bhmanimesh

from New Delhi, Delhi

Mar 15, 2019

My severage is blocked from last one month, I have complained but not resolved, complaint reference number is[protected] on 13 feb2019 & complaint reference number is[protected] on 25 feb 2019.
My k. No. [protected].
Reg. Mobile no. [protected].

A

aravv

Mar 15, 2019

Dirty water comes and stink and we are so many complains but not resolved my complain we are very disappointed delhi jal board source

aravv's reply, Mar 15, 2019

Dirty water comes

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Address: C2/87 lodhi colony new delhi, New Delhi, Delhi, 11003

I am umesh rawat, resident - c2/87, lodhi colony, new delhi-110003. from last month dated 16/01/2019 sewer pipe line is blocked in our resident and we have lodeged complaint but according to cpwd main pipe line is blocked. Cpwd guys came 1 or 2 time there person came but didn't able to open it we are facing massive problem in our household because of this problem in our household the smell is coming out in household water by which some of people fell ill and i would like to tell this problem is facing by all the resident who live in same c2 block.

I would like to request you to take necessary action as soon as possible until to wait problem occur massive.

Hope you take action in as soon as possible and provide me fedback

Regards
Umesh singh rawat
President-rwa c2/d1 block mcd area
[protected]
C2/87 lodhi colony

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D

Diwakar@123

Mar 14, 2019

Dear sir
I would like to inform you that in trilok Puri block 7siwer over flow problems House number 7/403, 7/404, 7/405 I give lots of complaint but problems still pending
Please take necessary action over this problems.
Thanks
Manipal Singh

S

sanjeev_chakravorty

from New Delhi, Delhi

Mar 14, 2019

I am resident of dwarka with New K.No.[protected].
From Oct18 I am getting excess billing as per meter reading without much water used.This could be due to defective meter. Please send DJB rep. to replace my water meter .

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Address: West Patel Nagar b-66 ,b block, New Delhi, Delhi

Sir, plz tell me the water timing in west patel nagar as government supply... Owner told me it's 3 times a day but there is no supply available such that. Sir it probably the wrong timing as told by them or there is fault by water corporation side... Pls let me know about it clearly.. It already had happened many a times... As soon as i open the motor on,,, my mcp falls n electric supply is gone.. Without knowing proper timing. Getting impossible to live here.

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C

chandni agarwal

from Delhi, Delhi

Mar 13, 2019

Im trying to generate bill, but process does not get completed
i capture the image, then enter the meter reading but it does not go further keeps saying - "in last meter read remarks- STP"
there is no further explanation and im unable to generate the bill
date of incident 6th march 2019
request to look into the billing process

L

Liploose

from Delhi, Delhi

Mar 14, 2019

I am residing in om nagar I saw daily most of families to wasting a water..and din supply water also waster without tap they always falling..
Please look into these matter it's very serious
Mostly family they have illlegal borwell they use unnecessary

M

Mohit3990

from Delhi, Delhi

Mar 14, 2019

A sewer over flow near vs jewellers school road uttam nagar new delhi 110059 so much difficulties faced by local public please solve this problem at emergency level.

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From street no. 08 to 09 central road near shama dairy ghaffar manzil colony jamia nagar okhla new delhi-110025, initially infront of street no. 09 near shama dairy central road manhole overflowing from many months after lying of sewer line, now near street no. 08 central road manhole overflowing continuously from last few months.
Please please please solve the problem as soon as possible.
Thank you in advance.

+1 videos

Mar 14, 2019

Complaint marked as Resolved

Still no action taken by Delhi Kal board and I don't know why the complaint marked as revolved !

Delhi Jal Board customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by Mansoor faraz Still the condition of Road due to Manhole overflowing is worst !

Mar 14, 2019

Updated by Mansoor faraz Still no action taken by Delhi Jal board, I don't know why the complaint marked as revolved !

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Address: C-24,3rd floor, Jeewan park Pankha road Uttam Nagar, New Delhi, Delhi, 110059

Dear sor/madam,

Myself gunika nagpal, resident of house no. C-24, 3rd floor, jeewan park pankha road uttam nagar, new delhi - 110059. Owner of my house is sanjay nagpal (My father) jal board k no. Is [protected][protected]. Our water meter has been stolen by thieves in our parking downstairs while we were upstairs kindly lodge my fir complaint so that i can apply for a new water meter.
This complaint is for bindapur police station, new delhi.

Thank you
Regards
Gunika.

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K

Kunaldhar

Mar 14, 2019

Sir/mam im here draw your kind attention towards our water problem. We are facing bad smell in our housing water supply it may also harm our health so kindly take an strict action.
Please give your attention towards this problem. We are very obliged if you resolve this problem as fast as you can.
Thanku

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Address: Gaurav Apartments, I P Extension, New Delhi, Delhi, 110092

Hi,

Please look into this as one of a resident of b-4, gaurav apartments, i. P. Extension, delhi-110092 water tank overflows and plenty liters of drinking water is wasted and goes into drainage. Multiple times we have complaint about it to society but nobody does anything as house owner wife is president of society.

This is the second complaint i am sending...

Delhi Jal Board customer support has been notified about the posted complaint.

Mar 12, 2019

Updated by iamanewuser Second complaint has been sent to you as no action was taken.

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Address: S74A, F/F, Shakarpur, New Delhi-110092, 110092

Respected sir/madam,
I have a flat in sunder block shakarpur (S-74a, f/f).
It have a contaminated water supply from last couple of months.
The water which it is getting from djb is highly polluted & smelly. No one can even think of drinking it. It smells like it comes from some sewage pipe line.

Please resolve this as soon as possible.
Thanks...
Varun jain
[protected]

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Address: 110092

Hi,

I am a resident of west guruangad nagar, laxmi nagar, east delhi. We are receiving impure & dirty water, which is unfit for drinking, even after repeated filterations. The water we get through our taps, completely defeats the inherent properties of water. It is usually brown, contains visible impurities & tastes horrible. At times it smells so badly, as if it's coming directly from some drains.
We don't even feel like washing our clothes from that water, let alone drinking.
I want to bring to everyone's attention that, if djb cannot provide safe water for drinking, what can a common man expect for other purposes.
Please help.

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Address: 169 Rahul kunj village Dallu pura delhi96, New Delhi, Delhi

Respected sir/madam,
I am resident of rahul kunj village dallu pura delhi-110096.
We are getting a contaminated water supply from last couple of months.
The water which we are getting from water tab is highly polluted & smelly. No one can even think of drinking it. It smells like it comes from some sewage pipe line. I am continuously notifying the authorities about this issues but still there is no corrective action taken.
Please resolve this as soon as possible.
Thanks

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Address: 3381/H, St#6, Dharampura, Gandhi Nagar, Delhi -110031, 110031

Hi sir,

My name is sanjay kumar jain s/o vakil chand jain. I am residence of 3381/h, st#6, dharam pura, gandhi nagar, delhi-110031. I got a notice of water bill for rs.105591.58 against k. No.[protected] (Mr-644/ar-10).
Sir, i have five members in my family and i'm a private worker and my monthly income is rs.8000 that's why i'm unable to pay this high amount.

I would request you please provide me some concession so that my water bill can be clear.

Please let me know in case you have any question on the same.

Thanks!
Sanjay jain
Cont#[protected]

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M

mechanical engg

from Delhi, Delhi

Mar 11, 2019

F-100 meera gali, panchsheel garden, naveen shahdara, delhi -110032 is the address of those person who are responsible for wasting water (or possible illegal boring) each and every day since they move from different location to here.

F

fabcreat

from New Delhi, Delhi

Mar 12, 2019

Water has been leaking in the basement from the sever main hole located in front of the house. Gap between the boundry wall and the sever main hole is approx 250 feet.

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Address: New Delhi, Delhi

I had done complaint on301219 ref i'd [protected] then again ref i'd [protected] of kn [protected] but not solved my metre reading is1312 at present but in bill it is1629 inspire of reminders bill is not corrected l have proof in my mobile please correct my bill and metre reading and oblige attention it is harassing me and giving mental torture again and again

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U

usman munir

Mar 11, 2019

Touro Infirmary was one of 120 “outlier” hospitals in 13 states where women suffered some of the highest complication rates during childbirth, according to USA Today’s analysis of billing records from 7 million births over a three-year period. These patients were more than twice as likely to have had blood transfusions, hysterectomies, seizures, strokes, or other serious procedures in connection with their deliveries, USA Today.said.https://boards.euw.leagueoflegends.com/en/c/help-support-en/hhEAyaRg-...⇄

P

prazzynoor

Mar 11, 2019

If you suddenly find your bill has spiked recently, you have to find out why it is so high. If the bill is normal all the while, it may be high all the while without you aware of it. Its all due to wrong meter reading. You should find out your electricity usage of the month and Verify to make sure the meter is running properly construction invoice If you feel any type of mistake you should contact the electricity helpline.https://play.google.com/store/apps/details?id=com.invoicesimple.contrac...⇄

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Address: 110077

Water is coming out from sewer main hole for the last 5 or 6 days. There seems to be a blockage in the sewer pipeline in front of house no. Rzh-145 street no. 5 raj nagar part-2 solanki chowk palam colony near chotu ram marg new delhi-110077
Please get the pipe line clear so that there may not be any problem regarding dirty water to come out from the sewer pipeline. Please send your men as soon as possible.
Thanks

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Address: A-29 Amar Colony Nangloi, New Delhi, Delhi, 110041

Respected sir/madam,
I am resident of a-29 amar colony nangloi delhi-110041. My meter k no is [protected]
We are getting a contaminated water supply from last couple of months.
The water which we are getting from water tab is highly polluted & smelly. No one can even think of drinking it. It smells like it comes from some sewage pipe line. I am continuously notifying the authorities about this issues by registering my complaint on 1916 (Complaint no. 1:- 80190, 2:- 82080, 3:- 82280) but still there is no corrective action taken.
Please support to get this issue address & provide us the solution.
This water can cause serious health issues, hence seeking for your immediate. We hope that our government will take some strict action.

Thanks & regards,
Sandeep

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Address: 313/63, old property no- 55A, gate no-3, anand nagar, inderlok, delhi-110035, New Delhi, Delhi, 110035

I would like to draw in your attention that while passing by i saw an illegal borewell is bieng made in the anand nagar area of delhi. I want you to take strict action against this as it is not legal to do so.

The address of this property where borewell is being made is - 313/63, old property no - 55a, gate no-3, anand nagar, inderlok, delhi-110035

Mar 10, 2019

Complaint marked as Resolved

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Address: Plot No. 104. Amberhai Extension New Delhi, 75001

Hello,

I am a resident of dwarka sec19, amberhai extn. Plot no. 90
The water coming from the connection is smelling of sewage (Naleka pani).
We cannot even take bath or wash dishes.
We were informed there is a leakage but there is no further action taken. This is a basic human necessity and can lead to spreading of diseases due to unsafe and unhygenic condition.
Please take immediate action.

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