Delhi Jal Board Complaints & Reviews

We are having water connection from delhi jal board with
K no [protected].
We have noticed that from the last 3 - 4 bills, bills for consumption of water is on the very high side, though consumption is very low. You can verify our records for the last 3 years.
Please get the meter checked & adjust the overcharged bill amount in the a/c in future bills.

My consumer number is [protected]. I have installed water meter from past few years. I am consuming very less water but i am getting high bills. Your officer does not take my water bill reading so how can bill generates. I live alone in my house. Some times i am in office and they came to my home for reading but my door closed as i am in the office. Kindly look into this and help me in this.

Dirty /black/ urine water supply in sewak park for more then one year . Many People in sewak park complaint many times to DJB authority but they not do any thing . the JE/AE mr gupta not solve this complaint .He is a educated person and expert of this if he not solve the problem change and depute another AE .I dont explain what i feel when i take bath with water contaning urine ######## kindly do some thing .

Dear sir / mam

I recently received my bill no.[protected] for an amount of rs. 3572.

My kno: is [protected]

Please check the bill the meter reading has not been done properly or not done at all since last may.

Also, kindly check my earlier usage history, it is always under the permitted limit.

Recently i checked my meter and reading is showing as 0039 (Photo attached).

I am not expert at meter reading and also there is no previous proper meter reading.

In january 2018 i paid bill amount of rs. 311, i was not even sure how they calculated it.

Kindly revise the bill and update in your record and generate new bill with proper readings.

Also, i am unable to connect to 1916 through my airtel number.

Regards,

Illegal water plant working at r z g, 77/78, west sagar pur (Near welcome chowk) new delhi 046, by rajbir solanki & his sons ([protected]/[protected]) wasting lakhs of litre water 24/7. They r making brands like bisleri, aquafina. Kingfisher etc. Misusing water without meter & illegal boring not allowed in residential colony. Take fast action for water saving

We people ground floor of janata galat gate no 4 dda falt lado sarai are facing sewer problem every month falt no. 481, 483, 484, 492, 493, 482, 491, with no solution to it the swer worker take 500 frm us to just push the waste water they don't take the mud and other various things inside the sewer please see to it that the problem is solved as soon as possible we are having our our busy shedule we can't always

I am really shocked to see that no pending complaints are shown, the reality is just reverse. No complaint is addressed related with sewer blockage at tri nagar. The residents are getting it cleared through private persons, no mcd staff visits and address he complaints, inspite of registring the complaints. They are not bothered for the health issues, because of sewer blockage, faced by the residents. I dont know whom to complain, when 'har shaakh pe ullu baitha hai'...

Address d-362a 3rd floor gali no 13 laxmi nagar mrs savita

Domestic connection lagwaya hua h inhone aur pani niche shops m commercial use m dete h aur paise 500/- per month lete h ye log plus inke yaha kirayedar bhi h jinse500 rs per month lete h.

Kul mila kar 1000ra per month ki income hai inki aur commercial bana rakkha h pura... Badi chori h checking kareaaa

Small mail but plz resolve it
Hi sir
There is continuous wastage of water in our locality. Plz help. Everyone in our locality is pareshaan. Owner doesn't care about the wastage.
Block a mein a-31 ki back side par, maximum water wastage by tanki.. Even the owner knows about the overflow...
Block a, vijay nagar, single storey, delhi-110009.
Plz help in saving water.😣😣

Dear team,

This is in reference to the subjected k. No. I have received one access bill (No.[protected] dated 16/05/2018 of rs. 4800/- whereas earlier i was getting '0' in all bills as we are not consuming more water (Consuming less than 20000 ltr. Per month).

Request you to please look in to this on priority and revised my bill to '0' as it is wrong bill. I visited to nearby office also but they are telling to submit a complain regarding this as most of the generated bills were wrong. It will be changed once complain will be registered.

Thank you.
Smt. Jaswinder kaur
[protected]

Dear sir.
My kno. No is [protected] for the past several years we are paying which i think is not valid according to our consumption of a small family, recently came to know that the person who is coming and noting readings is saying that our meter is stop despite it is showing a valid reading. Bill is made on some average basis without our knowledge. Kindly correct the bill and place new meter if required but unneccessary charges without noting the reading is unethical.

Dear sir, this is to inform you that my water meter has been stolen dated 12 dec 2017. My kn0. Is [protected], meter is on my mother name smt. Basanti negi.

Meter was installed on the ground floor and my flat is on 4rd floor. Request you to install a new meter as soon as possible inside my flat on 3rd floor to avoid from being stolen again. My address is h. No-f-78 (F. F.), sidharthi enclave, mohan garden, 110059.

Another complaint is regarding water bill. I am not consuming water from 1 year but my bill is continuously going to increase while other resident in my building not paying any single money to jal board because there water bill always come zero. When i call customer care regarding my bill inquiry, they told me water bill will be generated on average water bill reading. But this is only for my connection??? Now, without consuming jal board water, m bill is going to add on while my previous all outstanding are paid. I request to stop this water meter and install new one as soon as possible.

Respected sir,
This is for your kind attention that i have received sms regarding my water bill of rs 14655, i am surprises to see that every month bill is sending without taking reading of meter. I am a middle calls and here i am rented, how can i pay this amount. I am mentally disturb due to this. I am mentally disturb because of bills, kindly do the needful.

My k no is [protected]

I am a resident of 8/117 block 8, iind flr, geeta colony delhi 110031, its been more than 2 weeks we have been problems of dirty water with sand particles in it, there is lots of sand coming with water due to that people's motor pumps have stopped working, for that we had to get it repaired or repalced and we had a lot of money for that and thats not the only problem, moreover as per govt guidelines water is supposed to be supplied 6 am to 8 am and in the evening 7 pm to 8 pm but there is no water supply in the evening due to that we are facing lots of problems, kindly take some steps towards it and get it fixed as soon as possible

Regards
Jatin mehta
K no -[protected]

Sir, after every few months this problem is coming, sewage of lajpat nagar part-1 d-block gets blocked and it’s water mixes with drinking water and coming in my house. The water is so bad that i wash hands and i cannot stand the smell of my hands after that.

Drinking is far away, my family is getting ill and i am afraid that no action is being done.. Whom and how to complaint kindly tell

Water has a bad smell and taste. We r not able to use this water for cooking and drinking purpose.. Sir we face lot of difficulty and if this condition of water continues this leads many health problems.. I hope u will understand and do the needful and supply the clean water for use.

Thanks & regards
Davinder
House no 2702, iind floor,
Street no13, ranjeet nagar,
Near metro pillar no 208
New delhi -110008
M: [protected]

One djb water pipe line in front of government flats at press lane t point connecting with ddu marg and beneath plus minus hording board is severely leaking results in heavy water logging in front of flats, slagging of silt and mud water creating unwarrantable condition. Quick action is requested to immediate stop of leakage. Concerned ze (W) and je (W) city zone have been duly informed, but the action is awaited.

Respected sir/madam,
Most respectfully i anish jain s/o late sh. Devender kumar jain r/o house no 98-99 dariba kalan chandni chowk delhi-110006 want to state as under:-

1. I had given a letter / application on dated 25.01.18 vide dairy no 301.

2. My bill was generated due date[protected] of an amount of rupees 818.00 due date[protected] after all adjustment. Vide bill no[protected].in this bill last reading was 274 and next reading was 275 on 19 april 2018 meter o. K.

3. My bill was generated on dated[protected] due date[protected] of an amount of rupees 630.00 bill number[protected].in this bill arrears was of rupees 817.00 and opening balance was -334.05 thus amounting to rupees 630.00 which i had deposit on line.

4. I had deposit the above rectified bill on dated[protected] through online mode vide receipt no[protected] of an amount of rupees 629.97 vide d. J. B. Payment receipt no [protected]. Thus my outstanding was nil till date. I had intimated your office that my premises is not in use now and as soon as i will make use i will let your office know.

5. Now once again the same thing is going on. My billing is made on average consumption though the premises are vacant for last many years. This is mentioned in my last letter.in that letter i had enclosed electricity bill showing very less consumption. On those bases my bill was rectified.

6. I has received a s. M. S. Regarding a bill of rupees 3062.00 dated[protected]. I was surprised after receiving this s. M. S. Once my bill is adjusted, this was intimation also that my premises are vacant then why bill is generated on average bases.

7. I gave a written complaint in this regard to your office on dated ………….. And got a received copy.

8. I gave all documents to my water meter reader to rectify the bill but no action has been taken till date.

9. Now i got an s. M. S. To deposit an amount of rupees 4467 till dated due date 17.12.18
Respected sir/madam

Please rectify my bill again and as per the policy of the government please make bill which is my right and give justice to me. I once again request you to please give necessary orders to the related officers to keep this in notice that the premises are vacant so there is no reading. I shall be highly obliged if your good self-kindly see into this matter personally and issue appropriate order to waive off my water bill till date.

Bill dt 20th nov, 2018, for k. No [protected], installed at l-11, kailash colony-110048. (Sziii)
Last month, i got a bill dt 20th sept which included consolidated arrear amount of rs 2730/- despite payment of all the previous bills well within the stipulated time-frame. A representation was made; consequently, i got a call from a djb rep to provide proof the payment made. Since the call was from mobile, i sent sreenshot of payment made through paytm.

I was expecting adjustment of consolidated arrear amount in the next bill (Dt 20th nov). Instead, the bill was a shocker - notice of an amount of rs1, 47, 685/-, to be paid by 07 dec. I may mention that during the 22- day period, our premises was without water supply for a week; we had to resort to djb water tanker supply during 16-22 oct.

The authorities need to place themselves in my position and see as to how an amount of rs 1.50 lakh can be mobilized by a retired person who neither has pension nor any medical benefits to support. We are a septuagenarian couple only residing in the premises, trying to fend for itself in this environment of declining interest rates.

I do hope some good sense prevails and no lpsc/penalties are imposed and matter gets resolved without delay!

Hi,
Since last one month we have been supplied with stinking and black water directly coming from some drainage line in our water pipelines, we have complained to the department end number of times, technician came twice but not able to help.
Please someone raise our complaint to correct department so that we can get clean water which delhi jal board claims and brags of on their site. This is second time in this year, last also we suffered two months in a row in june and filed many complaints this is a regular thing now. We are being billed on water meters but not been provided the clean water.
Address is :- 11 vipin garden, opp metro pillar 797, uttam nagar, new delhi-59