Delhi Jal Board Complaints & Reviews

Dear delhi jal board team,

I am complaining about sewer leakage in my street. Street no. 7 new kardampuri shahdara delhi 110094. Kindli help up to resolve this issue it got affacted people whi are living here n face many kind of problem regarding this sewer leakage. Dirty water is stay in street & getting bad smell in street. Kindly help us as ealry as you can. Waiting for your prompt action.

Thank you

Respected sir,
I am resident of rz8 raghu nagar, gali no.2 back side, new delhi 110045. Reader always tells when come for reading that if you give me some money your water consumption bill will get less otherwise inflated bill will come. Due to this we are very afraid as we are regular tax and bill payer of govt. Also, why we need to pay bribe to some govt servant for bill. He writes in comment that house is closed and lock was there so that his demands of bribe can be met.
Regards

Manju dhoundiyal

This complain is regarding unreasonable demand raised against my premises.

I am dentist by profession and my clinic is in a commercial market and has been paying my bill regularly. I recieved bill which was grossly in excess of my previous bills and i approached ashok vihar centre where i was told to pay the bill and clear dues first and then further action can be taken. I paid the bill and it is one year no rectification of bill has taken place.

Hi,
I live in vasant kunj.
For over one year i have been getting bills from jal board with a credit of rs. 926 and consumption charges as 0.
All of a sudden, in july i have received a bill of rs. 8662 and consumption as 169.
How can this be possible? I would like this to be resolved at the earliest.
I put in a complaint on 13th august but have not heard back.

Thank you,
Bill in the name of mr sudhir kohli.

We are living in baljit nagar, near s block mcd school, and their is continuous problem of irregular timing of water. It always comes late at night in two shifts. 2.00 am to 2.30 am than 3.00 am to 3.30 am. We spend whole night walking up to check water. We are working people it is very difficult to wake up whole night. Kindly do the needful and help us to resolve this problem.

Thanking you
Sumit talwar
T-468, baljit nagar

Hi,
I received bill rs-3404 against kno-[protected] from 23-apr-2018 to 13-jul-2018 (Already having rs -5042.87 arrears)

As per bill /mloc on current meter reading status. But would like to inform you that we are not in home when executive came for reading.

We are attaching current snap of meter with reading, please check and revised the bill accordingly.

Awaiting for your response.

Regards,
Ravinder
[protected]

दिनांक :21/08/2018
सेवा में, दिल्ली जल बोर्ड,
दिल्ली नगर निगम,

महोदय,
सविनय निवेदन यह है मैं i – ii block madangir नई दिल्ली -62, आपको अवगत कराना चाहता हु मैंने करीब एक हफ्ते पहले (16 august 2018) डेल्ही बोर्ड मेंने शिकायत की थी [complaint no.[protected],[protected]] की हमारे घर में 16 august 2018 पानी की पूर्ति नियमित रूप नहीं की जा रही है। जिसकी वजह से मैं और मेरे घर वाले बहुत परेशान है हमारे घर पानी आ नहीं रहा है वो भी बदबूदार गन्दा पानी जिस की वजह से हमको बहुत दूर से पानी लाने पर मजबूर होना पड़ रहा है।।

लेकिन अभी तक मेरी शिकायत पर कोई भी कार्यवाही नहीं हुई है हम लोग अभी भी बहार दूर दूर से पानी भर कर अपना गुज़ारा कर रहे है आपसे बिनती है की कृपा करके मेरी शिकायत पर कार्य करवाया जाये और पानी की शिकायत को जल्द से जल्द दूर करे ।।

अंतः आपसे निवेदन है कि इस समस्या का निदान शीग्र अति शीग्र करवाने का प्रयत्न करे आपकी अति कृपा होगी।।

धन्यवाद

Ashok kumar
I - iind block, madangir
New delhi 110062

I am one of the resident of madipur colony which comes under the punjabi bagh area. Our area is suffering from highly dirty and smelly water from past two week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.

We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

Yours truely,
Pooja morya

Dear sir,
I would like to inform you that so many illegal and unauthorized water connection made in daultabad sector 16a faridabad. From this illegal connection people face many problems like water storage and mosquito problem and people face many problems to cross that road. Like an good people this kind of problems may solve soon
Thanking you,
Pardeep k gautam,
[protected]

This is in reference to above mentioned issue of suspected faulty water meter and billing issue. I would like to inform you that we have been informed by delhi jal board personnel who come for meter reading in our locality that our water meter is showing excess billing ad needs to be replaced. We request you to kindly arrange a visit for checking our water meter urgently. If required replace it, we are happy to bear required cost.
Billing address:
Vaishali moitra w/o late m k moitra
H3/25 mahavir enclave
Bengali colony
New delhi 110045
Regards
Subir moitra s/o late m k moitra

There are many submersible pumps installed in the colonies of anand vihar pitam pura new delhi 110034.
Few addresses having submersible pumps installed which are 58(S.F), 59 anand vihar.
Please take strict actions against them as soon as possible.
Due to the submersible installations, there are many seapage problems faced by the ground floor residents.
Please do look into the matter as soon as possible and fine them and help us in us installations of the submersible pumps.

There is mixing of sewage line with water line
We are getting repeatedly vomit & loose motion
Please get it rectified
S. K. Arora
B-217, naraina industrial area
Phase-i
New delhi - 110028
[protected]
Complaint is a complaint
Size should not matter
It is the content with fact
And not a essay writing competition
You are requested to see the gravity of problem and not count number of words
Action are more important rather than finding excuses in the length of complaint.
For not doing the work
It is a lame excuse for not attending the complaint
You should be serious in resolving the issue rather counting the number of words

I, Anand Arora, r/o CD-42/A, Pitampura, Delhi, having a registered water connection of Delhi Jal Board with CA No [protected], would like to inform that my premises was locked for 6-8 months, before which the bill was totally cleared. When the lock was opened in august 2018, it was found that the taps and sanitary items which were fit in the bathroom and kitchen were robbed by breaking the window, of which the pictures have been attached. But no water was split anywhere, i.e. water was not flowing. I have to bear the loss of theft and moreover, DJB has charged for Rs 10862/- through issuing a bill of that period in which premises was locked. The electricity bill has also been attached proving that the premises was locked and there was no consumption of water. The new meter (L&T) has been installed and on inspection and gathering the information, it has been observed that even if the air passes through the meter, the meter adds to the reading.
When there was no consumption or no supply even, it is not reasonable to pay for it.

Kindly look after the same and resolve the issue.
The invoice containing the past records has been annexed herewith.

I, Anand Arora (tenant), r/o 2188-B, 1st Floor, Raja Park, Rani Bagh, Delhi, having a registered water connection of Delhi Jal Board with CA No [protected] in the name of Ms Charu Arora (the Landlord), would like to inform that we are residing here since Sep 2015 and suddenly in August 2017, we received the water bill of Rs 13095/- for the period of 19th may 2017 to 20th July 2017, though our water consumption has never been to that extent, which can be verified from past consumption and which is impractical as well (120 units in 62 days). And even next 2-3 bills are not justifiable. The bill has been raised to Rs 22746/- which is out of my capacity to pay as we are already residing on rent here and we have not even consumed it.

Kindly look after the same and resolve the issue.
The invoice containing the past records has been annexed herewith.

Sir/ma'am,
As we know, no charges is made when the consumption units is less than 40 units for 2 months. Whereas, ₹417 is charged for 17 units shown in the bill no.[protected].

Stating that the existing meter stopped. Immediately action taken and a new meter was installed on 07-may-2018 on the advise of meter reader shri pradeep.

Necessary documents along with test/calibration certificate and bill of the new meter submitted in z. R. O (W)-1, subhash nagar, new delhi by diary no. 6044 dated 09-may-2018.

Kindly waive off the charged amount of ₹417 + interest which comes to ₹460 to stop undue harassment to genuine senior citizens with only two members living in the house.

Yours truly,
(Y. P. S chanana)
71/108, gf, prem nagar, janakpuri, new delhi-58
M:[protected]

Cc to shri jagdeep singh (Mla delhi governmen hari nagar new delhi)

Sir, i and my neighbors facing lot of problem for not coming drinking water at my location i. E. Street no.4, puri, phase-1, j. J. Colony since one and half months. Another side is that one tube well installed near mother dairy of this colony is intentionally blocked/lock by unknown persons. Sir please look/investigate this problem and solve the earliest.

In continuing to my grievance no. G n c t /e/2018/04672. I lodge complaint many time to 1916 as well as lodge complaints to mr. S. L. M e e n a through email [protected]@bsf. Nic.in. But he say that puri delhi he mere pass. Sir it seems that there is fully corruption involve in all level.

Dear Sir,
This is to inform you that my water meter has been stolen dated 13th August 2018. My water meter no. Is M[protected] and KNO no is [protected]. It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible inside my flat on 1st floor to avoid from being stolen again.

Please do the needful as soon as possible.

Thanks and regards,
Prakash singh rana
10/14, 1st floor, nehru nagar,
New delhi-110065
Mob- [protected]

320 क्‍वॉटर, शिवांगी कुंज, मादीपुर, नई दिल्‍ली में पानी की पाईप लाईन डाली जा रही है। पुरानी जीआई पाईपलाइन होने के कारण 4 ईंंची की पाइपलाइन को 16 क्‍वॉटरों में 16 ही प्‍लास्टिक के पाइपों से सीधे जोड़ा जा रहा है। जो पहले केवल 16 मकानों के लिए मैन लाइन से केवल 4 ही कनक्‍शनों को जीआई पाईप से जोडा गया था। कृपया मेन लाइन को जीआई पाईप से क्‍वॉटरों की लाइन जोडी जाए।

The water bill does not reach our home on time, due to which we does not become aware of our bill. All this result in delay in submission of bill, and extra bill charges. Because of mistakes of delhi jal board workers we pay extra charges.
This all going on from 3-4 years. No improvement, the bill reach us, delayed by 1-2 month. Because of your inconvenience we have to pay extra charges for which only your department is responsible. We have to check for the bill online on the shop for which we also have to pay.
This also occurs in our last est bill which i have paid today.
Bill no.:[protected]
Due to your inconvenience this time also, we have to pay an amount of rs. 130 extra due to your worst service.
We do not receive our latest printed bill till now.
We have paid this bill and do not receive the printed bill at our home till now.
Make your services as active as the electricity bill department who send their printed bill to customers on time.
This should not happen again. Please improve your services.

Water supply in paharganj zone always remains a problem for people living here. Normal water supply that people get here is for 15 mins maximum during morning time only. And from last 2 weeks even that supply is also stopped. I had registered a complaint in djb on 3rd august, regarding poorest water supply, but no action has been taken yet by authorities and the complaint is closed at their without even sorted out. People are facing extreme problem due to this poor water supply. People are buying water here for their livelihood. And this is not the first time case, this scenario is existing ffrom last 5-6 years. So many complaints are done, but authorities are not at all taking this matter seriously.