Claimed

Delhi Jal Board Complaints & Reviews

1
Updated: Sep 4, 2025
Complaints 5207
Resolved
517
Unresolved
4690
Contacts

File a complaint to Delhi Jal Board

Having problems with Delhi Jal Board?

File a complaint and get it resolved by Delhi Jal Board customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Jal Board reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
m_mohal
Jul 28, 2022
Report
Copy

Dear Sir,

I Mahender kumar, have not used water for the last three years as I & my family was out of India.
My meter is in working condition please correct the bill.
I have attached Electricity bill, meter photo and video.
Please do need full as soon as possible.
KNO-[protected]

H.NO.-271 FIRST FLOOR, SECTOR-2
ROHINI-110085
MO.NO.[protected]
+5 photos
+1 videos
Delhi Jal Board customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manish Marodiya
    Jul 27, 2022
    Report
    Copy

    Address: 16/342 TRILOK PURI

    TO
    THE SHO
    POLICE STATION, MAYUR VIHAR 1
    EAST DELHI, NEW DELHI 110091

    SIR
    This is to inform that someone has stolen my water meter No. KNO- [[protected]] regd. in the name of KHAJANI.
    I'm a resident of 16/342 TRILOK PURI, New Delhi - 110091 on 24.07.2022 early morning.
    In context to the same, I want to file FIR.
    DJB wants a copy of the FIR in order to install the new water meter.
    Kindly register my FIR for the same and copy given to me.

    THNAKING YOU
    WITH REGARDS
    SACHIN
    16/342 TRILKO PURI, EAST DELHI 110091
    CONTACT : [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bhutani09
      from Delhi, Delhi
      Jul 26, 2022
      Report
      Copy

      Address: E-3/12 , Malviya nagar

      Requesting to remove commercial connection in my premises.
      Your swift response will be highly appreciated.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vnrgn
        Jul 25, 2022
        Report
        Copy

        Address: RAJENDRA NAGAR, NEW DELHI

        FOLLOWING DJB STATUS REPORT SHOWS GRIEVANCE "COMPLETED." NOT EVEN A SINGLE GRIEVANCE RESOLVED DESPITE PERSISTENT FOLLOW UP THROUGH THSI SECTION AND IN PERSON. NO REFUND (Rs.7.750/-) HAS BEEN RECEIVED, NO COMMUNICATION THROUGH EMAIL RECEIVED DESPITER NUMEROUS REMINDERS. HAD TO PAY THE ARBITRARY BILLS Rs.7, 750 UNDER COERCION FOR NO WATER USE BUT HYPOTHETICL BILLS RAISED SHOWING METER 'STOP' WHICH THEY HAVE DETERMINED WAS WRONG AND IT IS FUNCTIONING PROPERLY BUT NO USAGE SINCE AWAY.
        SL No. Grievance Id Grievance Type Current Status Grievance Start Date Grievance End Date
        1 [protected] Wrong imposition of billing category Complete [protected].10.58 [protected].18.30
        2 [protected] Incorrect Meter Reading Complete [protected].41.30 [protected].37.48
        3 [protected] Other Metering Defect Lodged [protected].05.08 NA
        4 [protected] Wrong imposition of billing category Complete [protected].14.26 [protected].20.20
        5 [protected] Wrong Bill(Calculation Error/Wrong Meter Reading Complete [protected].06.18 [protected].52.36
        6 [protected] Additional Charge/Surcharge Dispute Complete [protected].03.41 [protected].04.51
        Delhi Jal Board customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          manojkumar95
          Jul 25, 2022
          Report
          Copy

          Address: 16 BRAHAMPURI COLONY, RANHOLLA, NEAR KALI MATA MANDIR NANGLOI BRAHAM PURI Delhi Cantonment New Delhi Delhi India 110041

          Dumping the wrong way after finding a sewer, And sir, even after saying many times, this soil is not being repaired and the drain has also been closed, the water which used to come out on both sides, their lids have been broken from JCB, And sir, now there is a problem in getting the water out of the colony in the drain.And after the rain, the person who comes out of this road slips into the soil and falls, sometimes children say that sometimes she falls from the lady, then please sir it should be fixed, these drains should also be cleaned as soon as possible and their lids are fast. be installed from,
          Thanks
          Manoj kumar
          [protected]
          +6 photos
          Delhi Jal Board customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            inspirational manoj
            Jul 23, 2022
            Report
            Copy

            Address: B-250 gali no.9 Dass garden baprola vihar new delhi 43

            In the previous day I saw my meter is not work properly and one of the seal of the meter is cut and I know how this happened I think someone try to stole the meter in night and they cut the seal so I requested to you please fix this problem and install new meter in my house
            +1 photos
            Delhi Jal Board customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sahil kalal
              from New delhi, Delhi
              Jul 22, 2022
              Report
              Copy

              Address: D-705 camp no. 2. Nangloi delhi -41 nearby pawan child public scho

              Sewer overflow from dirty water
              Please solve this problem as soon as possible.
              +1 photos
              Delhi Jal Board customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Preeti Yaduvanshi
                Jul 21, 2022
                Report
                Copy

                Address: Gali No 6 village wazirabad 110084

                Adhi Gali me Pani nhi aa raha hai 2 months se plz check karvae Gali No 6 village wazirabad 110084 Near by shani mandir
                Delhi Jal Board customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  S K DHAR
                  from Delhi, Delhi
                  Jul 19, 2022
                  Report
                  Copy

                  Address: J5/114 Rajouri Garden

                  The sewer in the service lane is chock o block clogged. Kindly get it rectified
                  The sewer from J5/110 to J5/114 Rajouri Garden in the service lane
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    raju_497
                    from Vikaspuri, Delhi
                    Jul 19, 2022
                    Report
                    Copy

                    Address: site 1 vikaspuri

                    सेवा में
                    श्री मान सरदार जनरैल सिंह जी
                    विधायक तिलक नगर विधान सभा
                    नयी दिल्ली 18
                    बिषय: गैर क़ानूनी ढंग से मीट का रेस्टोरेंट बंद करने के लिए पार्थना पत्र

                    सविनय निवेदन है की हमारी कालोनी में गैर क़ानूनी ढंग से मीट का रेस्टोरेंट शमा और अल जाफर के नाम से चल रहा है जिसने गैर क़ानूनी ढंग से अपनी मीट की दुकान का सीवर लाइन मोहल्ले की सीवर लाइन में मिला रखा है जिससे सीवर लाइन हमेशा बंद हो जाती है । सीवर लाइन बंद होने की वजह से लोगो के घरो का सीवर लाइन ब्लॉक हो जाता है I और दुकान के पिछले तरफ साइट 1 फ्लैट संख्या 495 में बहुत गन्दगी फैली हुई है Iमीट का मालिक गलत ढंग से पानी का बोरिंग भी करा रखा है । और मीट की दुकान का गन्दा पानी मोहल्ले में बहता रहता है I जिसके कारन मोहल्ले के लोगो को बहुत परेशानी हो रही है ।

                    श्री मान जी से पार्थना है की मीट की दुकान बंद कराने की कृपा करे i जिससे कालोनी के लोगो को सकून से रहने में शांति मिल सके ।
                    आपकी अति कृपा होगी
                    प्रार्थी कालोनी के लोग
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Preeti Yaduvanshi
                      Jul 18, 2022
                      Report
                      Copy

                      Address: St No 6 village wazirabad Near bhi shani mandir
                      Website: [email protected]

                      2 months se Pani nhi aa raha hai or koi bhi sunvai nhi ho rahi hai 1916 par bhi call karne par koi solution nhi hua h plz complent solve kare
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SnehaAgarwal
                        from New Delhi, Delhi
                        Jul 18, 2022
                        Report
                        Copy

                        Address: C-90. Street no. 4, Mahendru enclave, Azadpur Delhi -110033

                        This is to inform that someone has stolen my water meter No.KNO-[protected] from
                        Address -C-90, mahendru enclave, near azadpur, delhi-110033 on 24 June 2022 in the early morning. In order to install a new water meter, DJB wants a copy of FIR for the same. kIndly register my FIR for the same and copy given to me.

                        Thanks and regards
                        Susheela Aggarwal
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vnrgn
                          Jul 16, 2022
                          Report
                          Copy

                          REMINDER PLEASE: UNRESOLVED GRIEVANCES OF A SENIOR INDIViDUAL FOR REFUND OF RS. 7, 750 DESPITE NUMEROUS REMINDERS ONLINE AND IN- PERSON HAND DELIVERED VIDE DAIRY NO 908 DATED[protected]. AWAITING REFUND.” A total of Rs 7, 750 paid for no consumption of water BUT had to pay because of arbitrary billing on the pretext of Meter shown as STP on DJB bills which has now been determined by DJB as functional and there is no consumption of water since I am away from the City/ Country.
                          KNo (Protected).
                          Sub: Pleasse issue the Refund of Rs. 7, 750 at your earliest. The issue of “Meter Stop” has been resolved by you as the meter had never stopped as per the revised bill dated May 13, 2022 REMINDER PLEASE: UNRESOLVED GRIEVANCES OF A SENIOR CITIZEN FOR REFUND OF RS. 7, 750 DESPITE NUMEROU REMINDERS ONLINE AND IN- PERSON HAND DELIVERED VIDE DAIRY NO 908 DATED[protected]. AWAITING REFUND.” A total of Rs 7, 750 paid for no consumption of water BUT had to pay because of arbitrary billing on the pretext of Meter shown as STP on DJB bills which has now been determined by DJB as functional and there is no consumption of water .
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vinay Kumar roy
                            from Delhi, Delhi
                            Jul 15, 2022
                            Report
                            Copy

                            Address: C-26A, Old Slum Quarter, Paschim Puri, Delhi-110063

                            Dear Sir/ Mam,
                            I would like to inform you that my K No. is [protected] my Water bill is incorrect. Bcz. I was not staying during covid time but unfortunate water reading was running. I am staying last 6 month. And bill is too high 11, 263/-Rs. So please check and Consession the bill then send a correct bill. So that i can make the payment.
                            Thanks
                            Nanad Kishor S/o. Dhram Chand
                            C-26A, Madipur, Delhi-110063
                            Mob.No.[protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Moeen Jack
                              from New Delhi, Delhi
                              Jul 14, 2022
                              Report
                              Copy

                              Dear All,

                              Sub: non supply of water / irregular water supply at tughlakabd extension, gali no. 26 back side 1st half.

                              We wish to bring to your notice that inspite of repeated reminders / follow up, delhi jal board yet not been rectified the problem.

                              We are receiving the water only 2 days in a week time and only for - 25 - 30 minutes and there is any time schedule, this is suffering from 2- 4 months now.
                              Supply pressure is also very low.

                              Earlier we are receiving the water every alternative days and 1 hour supply.

                              Thanks & Regards
                              Gali no 26 Tuglakabad Extn.
                              New Delhi
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jajati Mishra
                                Jul 13, 2022
                                Report
                                Copy

                                I am resident of 29/34, old rajinder nagar, delhi.I, would like to bring to your notice that there is no water supply since July 10th. We have been constantly facing this issue, and lastly we changed our pipes and motor on 9th July.Last time on July 9th evening, our tank was filled from the supply water, but since then we didn't receive any supply water. Our plumver has checked again and asserted that everything is fine with our motor and pipeline but there is no government water supply at all.. We don't have any water left since yesterday. All that we stored on July 10th has finished. We are all students and working persons staying together in a flat. Issues ranging from Hygiene to Food, we are facing everything vigorously since months and days. Kindly look into the matter and resolve it as soon as possible.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kaushalgaurav1910
                                  from New Delhi, Delhi
                                  Jul 12, 2022
                                  Report
                                  Copy

                                  Respected Sir,
                                  I would like to lodge a complaint against DJB department for sending incorrect and inaccurate
                                  inflated water bills.
                                  My K. No is [protected]. They do not even come for meter reading and have been sending ‘STOP’
                                  meter bills without any reading but adding 50-60 average units in every bill since last 18 months.
                                  I can prove that with all my past bills. They are just adding approx. 50-60 units every time and adds
                                  to my water bill which is not the right practice.
                                  My water consumption is average 8 units per month (I have been taking reading myself coz no one comes from DJB).
                                  My request is to please rectify this problem soon and look into the root cause of the matter \
                                  seriously.

                                  I also called up Helpline number[protected] and the representative said that the department has updated my meter from 4th May 2022, which is actually not true. It is the fraud which they are doing. My meter is working fine and has not been changed from the department so why they have updated my meter in their records. Is it because then no one can go in the past records and correct the bill?
                                  The reading which is shown in my latest bill has also been taken from me. They have not come to take the meter reading.

                                  1. Submitted online complaint on 2nd June, nothing happened. No one replied back or provided solution.
                                  2. Submitted written complaint during DJB camp organized by MLA Mr. Madan Lal. Nothing happened. Date:- 10th June. No one replied back or provided solution.
                                  3. Spoke with Krishan Pal from Giri Nagar office on 11th July. He said my complaint is still open and no need to pay till the my bill problem is resolved.
                                  4. Have visited Ms ZRO at Giri Nagar branch, she does not listen completely and says they will get back to us. Then no one reverts back.

                                  Regards
                                  Gaurav Kaushal
                                  K.No [protected]
                                  Lajpat Nagar – 4
                                  New Delhi – 110024
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pragatikr
                                    Jul 12, 2022
                                    Report
                                    Copy

                                    Sir,
                                    This is to inform that someone has stolen my water meter No. KNO- [protected] regd. in the name of Iswar Devi.
                                    I'm a resident of 5/68, IInd floor, Subhash Nagar, New Delhi - 110027 on 03.07.2022 early morning.
                                    In context to the same, I want to file FIR.
                                    DJB wants a copy of the FIR in order to install the new water meter.
                                    Kindly register my FIR for the same and copy given to me.
                                    Waiting for further anticipation.
                                    Contact : [protected]
                                    Name : Neena Kumar
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SnehaAgarwal
                                      from New Delhi, Delhi
                                      Jul 12, 2022
                                      Report
                                      Copy

                                      Address: Address -C-90, mahendru enclave, near azadpur, delhi-110033

                                      This is to inform that someone has stolen my water meter No.KNO-[protected], Address -C-90, mahendru enclave, near azadpur, delhi-110033 on 24 June 2022 in the early morning. In order to install a new water meter, DJB wants a copy of FIR for the same. kIndly register my FIR for the same and copy given to me.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      My K.no. is [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        SnehaAgarwal
                                        from New Delhi, Delhi
                                        Jul 12, 2022
                                        Report
                                        Copy

                                        Address: Address -C-90, mahendru enclave, near azadpur , delhi-110033

                                        This is to inform that someone has stolen my water meter No.KNO-[[protected]], Address -C-90, mahendru enclave, near azadpur, delhi-110033 on 24 June 2022 in the early morning. In order to install a new water meter, DJB wants a copy of FIR for the same. kIndly register my FIR for the same and copy given to me.
                                        Delhi Jal Board customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit