Delhi Jal Board Complaints & Reviews

We have to registered our complaint for Sewer blocked of our street Gali No.1 -3, {back lane between Gali No.1, 2 and 3) Tughlakabad Extension has been blocked and over flow when it rains and there is dirty water flushed back and we have pool of dirty water inside the house and also outside in lane and we have to clear the flushed water manually when rain stopped.
The house has been the breeding place of cockroaches’, creepy-crawly water creatures, mosquitoes and other insects which enhance the great risk of spreading disease like viral, dengue, chikungunya etc.
What is reason for this over flow, blockage or any other problem? Expect corporation to take immediate action and unblock/clean the sewer to avoid further inconvenience resulting to any damage or miss-happening.
Thanking you

Resident of
RZ, Gali No. 1, 2 and 3
Tughlakabad Extension
New Delhi -110019

K.No. [protected] is running in my premises. At present a bill of Rs. 999 has been issued without taking meter reading. Please first take the reading and then issue/generate the bill.
Hence it is requested to please regenerate the bill after taking meter reading. The previous reading shown in the bill no. [protected] as on 25.2.22 is 774 and now the current reading as on 31.7.2022 is not shown/printed in the said bill. This shows that you have issued bill without taking meter reading. At present the reading as on 3.8.2022 is 804.
Therefore you are requested to issue the bill accordingly.
Thanks.

Very dirty water was coming in the water supply yesterday.
There was a very strong smell of sewage in the tank.
that water was not drinkable at all.

Deepak Vihar
Najafgarh
New Delhi - 110043

In November 2021 DJB sent me a bill that was around 8 times higher than all preceding bills. (Rs.8, 000+!) (bill no[protected] I have been trying to resolve this since then. I am still receiving high bills with arrears and higher unit costs. Since September 2021 we have used approximately 24 units per month (meter readings[protected]. I have tried to register a grievance online and through the app on my phone. Neither are being accepted. I am a senior citizen and very careful with water. I request DJB to please investigate and resolve this and provide a new bill without the arrears and other excess charges. Thank you.

There is no proper water supply in West Patel Nagar, Block D (Pin :110008) since many days. We're facing very grave issue of water supply and are in great trouble. Jal board, do something and resolve the issues of grassroots as soon as possible.
So many complaints have been registered but no action still taken by the competent authority. Why so lenient?
Do the required please!

We the neighborhood on streets number 14 and 15 of Ghaffar manzil, Jamia Nagar, New Delhi are being supplied water of extremely poor quality and smell for over two months. This is due to the sewage water getting mixed with the main supply from a hole developed in the main supply pipeline. We have repeatedly filed complaints on the Jal board website under the complaints section and went to the Jal board office as well to lodge the complaint. Irrespective of several attempts our issue has yet not been readdressed by the area engineer. Jal Board, after repeated perusal, sent an operator to check the issue who casually came and checked the tap water at that time, and confirmed nothing is wrong without even inspecting the pipeline once. Thereby we sought help from the local plumber in order to identify the issue. I am, writing regular emails, messages, and attempting calls to the assigned JE of the area SH. GOVIND GAUR since then but all went unanswered. I request higher authorities in the JAL board to please look into the issue as soon as possible since everyone in the locality is now falling sick, and our health and life are in jeopardy. (The person who came for inspection from Jal board earlier dismissed our complaint on the pretext that we are the only household complaining while the rest are choosing to live and fall sick in the mess.)
I am attaching the image of dirty water collected in a bucket which we have been receiving for over two months, it is pale in color and has an extremely pungent odor.

Please check bill making this kno [protected].
Today water meter reading 300,
And your bill print meter reading in 306,

Your wrong bill issues the print.
Kindly request the sir cancel my water bill amount.
I am wrong to send the visit my home.
Thank you

Please note that we have been facing problem of drain sewage water blockage since past 3 years now.This becomes bad during rainy season. A little rain and sewage water gets collected right in front of our houses. last year this dirty stagnant water stayed for nearly 15 days and after lot of complaints and request to political parties action was taken and finally the water was pumped out. We are again facing the same problem this year with sewage water collecting in our lane. We are literally tired of this problem and very tensed as we have kids and elders staying in the locality. Apart from that we cannot move out of the house or have to cross the dirty water.Please can a permanent solution be found out for this. For now please atleast temporarily get the drains cleaned and water pumped out, as if it rains now, the water will rush into our houses.Please help.

There is a lot of bills in our meter so get our meter checked once please.k no-[protected] please get this meter checked soon

I am user of water connection (K no. [[protected]]) at house no. E-16, First Floor Sector -1 new delhi.

Meter reader has not come to our premises & now we found a bill dated 15-July-2022 amounting to rs.468/- (For the period from 15-May-2022 to 15-July-2022 with service charge - consumption between 20-30 kl)

The consumption has been averaged and reading/meter status has been shown as Mloc (Meter locked). The status of reading is shocking to me as we have 2 persons always present in premises. they are not taking reading Since 23 NOV 2021 and continioulsy showing MLOC And Charged average every billing cycle

Please solve my issue

Dear Sir,

I Mahender kumar, have not used water for the last three years as I & my family was out of India.
My meter is in working condition please correct the bill.
I have attached Electricity bill, meter photo and video.
Please do need full as soon as possible.
KNO-[protected]

H.NO.-271 FIRST FLOOR, SECTOR-2
ROHINI-110085
MO.NO.[protected]

TO
THE SHO
POLICE STATION, MAYUR VIHAR 1
EAST DELHI, NEW DELHI 110091

SIR
This is to inform that someone has stolen my water meter No. KNO- [[protected]] regd. in the name of KHAJANI.
I'm a resident of 16/342 TRILOK PURI, New Delhi - 110091 on 24.07.2022 early morning.
In context to the same, I want to file FIR.
DJB wants a copy of the FIR in order to install the new water meter.
Kindly register my FIR for the same and copy given to me.

THNAKING YOU
WITH REGARDS
SACHIN
16/342 TRILKO PURI, EAST DELHI 110091
CONTACT : [protected]

Requesting to remove commercial connection in my premises.
Your swift response will be highly appreciated.

FOLLOWING DJB STATUS REPORT SHOWS GRIEVANCE "COMPLETED." NOT EVEN A SINGLE GRIEVANCE RESOLVED DESPITE PERSISTENT FOLLOW UP THROUGH THSI SECTION AND IN PERSON. NO REFUND (Rs.7.750/-) HAS BEEN RECEIVED, NO COMMUNICATION THROUGH EMAIL RECEIVED DESPITER NUMEROUS REMINDERS. HAD TO PAY THE ARBITRARY BILLS Rs.7, 750 UNDER COERCION FOR NO WATER USE BUT HYPOTHETICL BILLS RAISED SHOWING METER 'STOP' WHICH THEY HAVE DETERMINED WAS WRONG AND IT IS FUNCTIONING PROPERLY BUT NO USAGE SINCE AWAY.
SL No. Grievance Id Grievance Type Current Status Grievance Start Date Grievance End Date
1 [protected] Wrong imposition of billing category Complete [protected].10.58 [protected].18.30
2 [protected] Incorrect Meter Reading Complete [protected].41.30 [protected].37.48
3 [protected] Other Metering Defect Lodged [protected].05.08 NA
4 [protected] Wrong imposition of billing category Complete [protected].14.26 [protected].20.20
5 [protected] Wrong Bill(Calculation Error/Wrong Meter Reading Complete [protected].06.18 [protected].52.36
6 [protected] Additional Charge/Surcharge Dispute Complete [protected].03.41 [protected].04.51

Dumping the wrong way after finding a sewer, And sir, even after saying many times, this soil is not being repaired and the drain has also been closed, the water which used to come out on both sides, their lids have been broken from JCB, And sir, now there is a problem in getting the water out of the colony in the drain.And after the rain, the person who comes out of this road slips into the soil and falls, sometimes children say that sometimes she falls from the lady, then please sir it should be fixed, these drains should also be cleaned as soon as possible and their lids are fast. be installed from,
Thanks
Manoj kumar
[protected]

In the previous day I saw my meter is not work properly and one of the seal of the meter is cut and I know how this happened I think someone try to stole the meter in night and they cut the seal so I requested to you please fix this problem and install new meter in my house

Sewer overflow from dirty water
Please solve this problem as soon as possible.

Adhi Gali me Pani nhi aa raha hai 2 months se plz check karvae Gali No 6 village wazirabad 110084 Near by shani mandir

The sewer in the service lane is chock o block clogged. Kindly get it rectified
The sewer from J5/110 to J5/114 Rajouri Garden in the service lane

सेवा में
श्री मान सरदार जनरैल सिंह जी
विधायक तिलक नगर विधान सभा
नयी दिल्ली 18
बिषय: गैर क़ानूनी ढंग से मीट का रेस्टोरेंट बंद करने के लिए पार्थना पत्र

सविनय निवेदन है की हमारी कालोनी में गैर क़ानूनी ढंग से मीट का रेस्टोरेंट शमा और अल जाफर के नाम से चल रहा है जिसने गैर क़ानूनी ढंग से अपनी मीट की दुकान का सीवर लाइन मोहल्ले की सीवर लाइन में मिला रखा है जिससे सीवर लाइन हमेशा बंद हो जाती है । सीवर लाइन बंद होने की वजह से लोगो के घरो का सीवर लाइन ब्लॉक हो जाता है I और दुकान के पिछले तरफ साइट 1 फ्लैट संख्या 495 में बहुत गन्दगी फैली हुई है Iमीट का मालिक गलत ढंग से पानी का बोरिंग भी करा रखा है । और मीट की दुकान का गन्दा पानी मोहल्ले में बहता रहता है I जिसके कारन मोहल्ले के लोगो को बहुत परेशानी हो रही है ।

श्री मान जी से पार्थना है की मीट की दुकान बंद कराने की कृपा करे i जिससे कालोनी के लोगो को सकून से रहने में शांति मिल सके ।
आपकी अति कृपा होगी
प्रार्थी कालोनी के लोग