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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 18

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V
vnrgn
Jun 13, 2022
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Address: Delhi Jal Board

Delhi Jal Board - Arbitrary billing K[protected]. No resolution done yet of previous Complaint Number: [protected] & Current complaint of May 22, 2022 despite having the complaint been delivered personally. Request URGENT ACTION of reversing the Bill of Rs502 wrongly billed on the basis showing the Meter LOCKED which is not true. Repeated reminders have no effect. It has been brought to the attention of the Seniors also by hand delivery of the Grievance. Thanks

Arbitrary Bill by DJB for(secured for privacy) for Rs. 502 for the period Jan12, 2022 to May 20, 2022. showing Meter as LOC.The Meter is not locked and is accessible, and active but there is no consumption of water since I am away from the City/ Country. Complaint at DJB shows resolved but no action taken to revise the Bill to RS ZERO.
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    S@nagpal
    Jun 13, 2022
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    Sir/Maam
    For several weeks, the water supply in our locality (Rattan Park, Street Number 2, New Delhi 110015) has been inadequate. Water has a terrible smell and flavor. This water cannot be used for either cooking or drinking. We are confronting a number of hurdles, and if the current water scenario continues, it will result in a number of health problems.

    I hope you understand and will take the necessary actions to ensure that we have access to clean drinking water.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      S@nagpal
      Jun 13, 2022
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      Sir/Maam
      The water supply in our neighborhood (Rattan Park, Street Number 2, New Delhi 110015) has been poor for several weeks. Water has a terrible smell and taste. We are unable to utilize this water for either cooking or drinking. We are facing several challenges if the current water situation persists. This causes a slew of health issues.

      I hope you understand and will take the necessary steps to provide us with safe water.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        N
        NeShu06
        from New Delhi, Delhi
        Jun 13, 2022
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        Address: New T block, Uttam Nagar, New Delhi

        Foul and smelly sewage water being supplied in households since past 1 month. Multiple complaints made but no solution.

        Public Grievances Portal Registration Number - GNCTD/E/2022/05587

        DJB Helpline Complaint No DJB[protected]
        Delhi Jal Board customer support has been notified about the posted complaint.
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          Sanjeev_a
          Jun 13, 2022
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          Address: RZ-H 335 gali no 11

          At souring 47 temp there is no water supply in Rajnagar part 2 please do something
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            rjrachna
            Jun 12, 2022
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            Dear sir, I am resident of Prakash Mohalla, East of Kailash, New Delhi, and recently DJB started a water pipeline installation in our area. This digging has disrupted our regular house water supply and the sewer water connection got mixed with the clean water connection and is now reaching our houses in Prakash mohalla gali no. 3. This has caused us to not use the connection and leading to zero water at our house. We have kids and elderly at home and this is not the appropriate situation to be in. Have been trying to call DJB since morning but numbers either dont exist or dont get picked up. We are really stressed and under immense pressure. Please take immediate action.
            Thanks
            Rachna
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              Ubbey
              from New Delhi, Delhi
              Jun 12, 2022
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              Address: Paschim vihar delhi

              Since last one week water of very bad quality, smelly water, yellow water, dirty water, filthy water had been supplied in paschim vihar
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                Daraksha123
                from Delhi, Delhi
                Jun 11, 2022
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                Address: New Delhi, Delhi

                I am daraksha i am from resident of shastri nagar E-Block and there is no water supply its about 6 days and no water supply here pleas tell me what is this ??? Pleas resolve this
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                  Dhiru69896989
                  Jun 11, 2022
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                  Address: A2 second floor majlis park adarsh nagar delhi 110033

                  Water supply not coming in adarsh nagar since 5 days
                  My address a2 second floor majlis park adarsh nagar delhi 110033
                  Please send supply of water we are facing problem because water is not for daily needs please supply water
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                    S
                    shankerji1
                    from New Delhi, Delhi
                    Jun 11, 2022
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                    Address: Ta/2A, Main jagdamba road, tughlakabad extension, new delhi 110019

                    Respected authority,
                    This is to inform about the illegal bore well run in tughlakabad extension.
                    Owner pushpa devi w/o Bangali ram gupta Ta/2A main jagdamba road, tughlakabad extension, has run an illegal bore well and Illegal water is being supplied by wrong money is being taken from the people living in the area.

                    It has been noticed by a number of people and after been informed that its a punishable offence the owner of borewell and their son Surender gupta (criminal) and also servant Pappu( a big offender) has kept on threatning people that your water connection will be disconnected.

                    Due to the fear no one has ever stood against them and they are spreading terror in that area.

                    They are pro actively involved in illegal activities and giving money as bribe to different departments of government.

                    Being a social activist its my responsibility to inform the authorities about all these illegal things running in that area.

                    I demand a strong action against the owner of borewell and request to cease that.

                    They should be charged a high penalty for the illegal distribution of "borewell water" so that a bench mark can be set for people who are doing illegal activities like this.

                    This kind of act is hampering the water supply for people living in that area and allowing some people to be provoked for doing such acts.

                    I request the authorities to take a quick actions against this illegal water distribution as it is also influencing crime in the city as well.

                    Thank you
                    Sincerely
                    Social activist,
                    Social welfare,

                    P. S - i demand that my identity should not be revealed as it can become life threatning for me because those people are involved in some criminal activities.
                    Jun 11, 2022
                    Complaint marked as Resolved 
                    Please make stop this type of illegal activities.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      shankerji1
                      from New Delhi, Delhi
                      Jun 11, 2022
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                      Address: TA/2A, main jagdamba road tughlakabad extension, new delhi 110019

                      Respected authority,

                      This is to inform you about the illegal bore well run in tughlakabad extension main jagdamba road.
                      Owner pushpa devi w/o Bangali ram gupta Ta/2A main jagdamba road, tughlakabad extension, has run an illegal bore well and Illegal water is being supplied by wrong money is being taken from the people living in the area.

                      It has been noticed by a number of people and after been informed that its a punishable offence the owner of borewell and their son Surender gupta (criminal) and also servant Pappu( a big offender) has kept on threatening people that your water connection will be disconnected.

                      Due to the fear no one has ever stood against them and they are spreading terror in that area.

                      They are pro actively involved in illegal activities and giving money as bribe to different departments of government.

                      Being a social activist its my responsibility to inform the authorities about all these illegal things running in that area.

                      I demand a strong action against the owner of borewell and request to cease that.

                      They should be charged a high penalty for the illegal distribution of "borewell water" so that a bench mark can be set for people who are doing illegal activities like this.

                      This kind of act is hampering the water supply for people living in that area and allowing some people to be provoked for doing such acts.

                      I request the authorities to take a quick actions against this illegal water distribution as it is also influencing crime in the city as well.

                      Thank you
                      Sincerely
                      Social activist,
                      Social welfare,

                      P. S - i demand that my identity should not be revealed as it can become life threatening for me because those people are involved in some criminal activities.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        Sshyams31
                        Jun 10, 2022
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                        Delhi Jal Board dug a pit in Jharoda, Burari area to do some work, but after working, they did not fix that road properly and it is a big hole, due to which any vehicle would have trouble coming an its risky at night time

                        Could you please look into this matter and resolved the same
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                          Timadoos
                          from Powai, Maharashtra
                          Jun 10, 2022
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                          Address: C1/14, Upper Ground floor, KH.No 520/521, Block C1, Rama Park, Uttam Nagar, Dwarka road. New Delhi 110059.

                          Sir i stay in C1/14, Upper Ground floor, KH.No 520/521, Block C1, Rama Park, Uttam Nagar, Dwarka road. New Delhi 110059.
                          DJB has served huge water bill on my closed premises where no one stays for more than 18 months and before that also it was occupied for 5-6 months in less than 3 past years.
                          Middle men are asking for money to get the case solved which i dont want to pay. Plz help you can also access my electricity bill from BSES department or else I can share on email as an evidence that no one stayed in this house for more than 4 years.
                          Kindly reverse the bill and help. Amit Sood [protected]
                          I also do not get the Delhi Jal board bill on email plz help in this as well for future online payments and information.
                          Kindly acknowledge receipt and call me or drop a msg i will call back to answer any additional question you may have.
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                            Paritosh Mishra
                            from Gurgaon, Haryana
                            Jun 9, 2022
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                            Address: B 103 inder enclave phase II Kirari

                            Dear Sir,

                            It is to bring to your notice that our locality (B 103 Lalitchandra Nawash Inder Enclave Phase II Kirari 110086) has been suffering the problem of acute water shortage for the last 5 months. Water supply has been extremely poor on a day to day basis making our lives miserable. Quite often, water supply is so scanty that it is not sufficient for day to day use such as cooking, washing etc. Sometimes water is supplied for only half an hour in a week and sometimes we have to wait the whole week for water. But it is a very poor dribble that we get from the tap.I therefore, on behalf of our locality, request you to kindly look into the matter and take necessary steps to restore proper supply of water on a regular basis.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              poonam dhruv
                              Jun 9, 2022
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                              Address: D 40a, street no 7, Tandon road, Adarsh Nagar, Delhi

                              I live in Adarsh Nagar. The water being supplied to our area is of extremely poor as if it is sewage water with bad smell. It has been almost a month to this problem. No effective measures have been taken to resolve the problem. This is causing big problem to do our household work like bathing, cooking, drinking etc. it has caused health issues to many of people in society.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                D
                                from Delhi, Delhi
                                Jun 8, 2022
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                                Address: B block Vasant vihar

                                This email is in regard to odd hours for the delhi jal board (DJB)water supply. My parents are residents of B- Block Vasant Vihar.
                                Since last many months the water is supplied at different times.

                                First of all there is no fixed time when the water is supplied. Secondly the water comes if it comes at mid night.

                                These problems are traumatizing my elderly parents where one is heart patient and second is having cancer. We do not have any helper and my parents are always stressful about the water supply.

                                I request you please provide a fixed schedule for the water supply. Please take into consideration there age, health.

                                Please show SOME HUMANITY and stop playing with citizen's time and health.

                                Thank you.

                                Regards
                                Deepika
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                                  rohit_1111
                                  Jun 7, 2022
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                                  I want to register a complaint for the wrong bill that we got due to wrong meter reading.

                                  We have not got any bill at our residence for the past 3-4 years.We assumed it is because our bill has been zero for every month.But in March 2022, we received our first bill in so long for Rs 7320.

                                  I got informed from your customer care department that this bill was first generated in May 2019 and they also informed me that it was clearly generated due to wrong meter reading.

                                  Please note that we have continuously kept track of our every month's water reading and we always consumed on average about 12-13 KiloLiteres. Please verify our meter readings again and correct our wrong bill.

                                  Current Meter reading: 1512 Kilo Liter
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                                    Reecha Upadhyay
                                    Jun 6, 2022
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                                    Address: 24 Hauz Khas Village

                                    The Delhi Jal Board has generated a bill of Rs.147109.00 citing this is a bill over the course of 3 years for a connection in our building. The fact that they were not able to generate the bill should not put an onus on the customer to pay such a hefty amount.
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                                      Tj12345678
                                      from New Delhi, Delhi
                                      Jun 5, 2022
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                                      Address: G 2 101 rohini sec 16 new delhi, 110089.

                                      There no water supply at our building, rohini sec 16 g2 101 no. Ist Floor, no water supply, irregular water supply in building. On Saturday and Sunday no water supply in building. Even after successful payment of our building for water and electricity there are gaps in water supply. We want to know the particular reason why this is happening and please kindly attempt to mitigate this issue as soon as possible otherwise we would proceed further in consumer court .
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Chandan2812
                                        from Delhi, Delhi
                                        Jun 4, 2022
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                                        From past 3 days the water quality has detiorated in our block -11 old rajinder nagar (pin code -110060)
                                        We have checked the TDS value of supply water which was found to be around 400

                                        Requesting you to kindly divert fresh water with drinkable limit of TDS value
                                        Or take necessary steps deemed to make this water quality fit for drinking
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