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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints page 62

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A
Avtar Nehru
from Delhi, Delhi
Dec 23, 2020
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Our water supply at Pocket 1 Sec tor 23 Dwarka was under DDA until March 2015 in our flats and were paying regular bills as per meter duly verified and registered with concerned office of DDA. After this, the supply was taken over by Delhi Jal Board. DJB never sent any communication or did any survey. It was only in March 2020 that most o[censored]s got a bill for five years with interest.
Without checking the meter status and readings, the bills amount to huge amounts as it is done on provisional policy basis.
Curiously, some of our members who were as average consumers like us got nil bills. And, despite my running and healthy meter, I am continued to bill with RDDT status.
Please get the meters inspected and stop fleecing people like me.
Delhi Jal Board customer support has been notified about the posted complaint.
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    Timadoos
    from Powai, Maharashtra
    Dec 22, 2020
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    Address: H.No. C- 1/14, (UGF), Rama Park, Block c - 1, Uttam Nagar. Delhi 110059

    Sir I have received a huge unjustified water bill for month of April 2020 to Nov 2020 for Rs 28032 and the last date for payment has expired on 14th of Dec 2020, and the same has not been deposited.
    K.No [protected]
    Area Code A-25/ NWS Mohan Garden
    Bill No.[protected].
    This bill is incorrect because the 2 people in the family were working from there office and balance 2 are senior citizens, this bill is incorrect, plz check the meter for illegal connection as this place is known for illegal connection and people getting connections with illegal means feeding money, any one can check the connections registered and the connections operative .
    This bill needs to be cancelled and, meter changed and all connections checked .
    Plz call [protected] ; [protected] ;
    Delhi Jal Board customer support has been notified about the posted complaint.
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      S
      Sarita Baluni
      Dec 21, 2020
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      My name is Sarita Baluni, resident of 123/9, 1st Floor, Cross road, Sant Nagar Burari New Delhi - 110084. . Our water meter has been stolen on 19-Dec-2020

      Jal board K.No - [protected]
      email id - [protected]@gmail.com

      Please find the attached document where you can see the complete address and water meter serial no.

      kindly lodge a complaint about the stolen meter so I could apply for a new water meter.

      Thanks
      Delhi Jal Board customer support has been notified about the posted complaint.
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        V
        vikramjn21
        Dec 20, 2020
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        Sir, this grievance is related to the water issues that I am facing. In my area, there is no proper water supply hence water is delivered through water tankers twice in a week. However, from the past 6 months the water mafia is operating and we are not delivered the water quantity which is sanctioned to our house, as a result, we are buying private tankers with a price of 1100 rupees per tanker. Sir this is leading to an expense of approximate 8000 rupees per flat.

        I would also like to inform you that various drivers try to extort money from us in lieu of fair water distribution. We feel the practice is wrong and therefore we have refrained from the same.

        Authorities are requested to incorporate strict measures to ensure fair distribution of water without preference/bias to certain flats.
        Delhi Jal Board customer support has been notified about the posted complaint.
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          K
          kungakazi
          from Powai, Maharashtra
          Dec 16, 2020
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          Address: vasant kunj, C1

          The last water bill I paid was for 9987/- on the 25th of February 2020 for july 2019-jan 2020. That bill was already highly suspicious as we are hardly ever home to consume so many units.
          When the lockdown in India was initiated on march I left delhi on the 24th of march for my hometown and have been home ever since.
          NOW, I receive a bill for 8661/- for months where I wasn't even in delhi.
          The bill is calculated this way:

          Bill ID Bill from-to date no of days amount
          [protected]jul-'20 to 14-sep-'20 52 7446
          [protected]apr-'20 to24-jul-'[protected]
          [protected]mar-'20 to 14-apr-'20 39 1536

          I do not understand how my bill could be so high when I haven't lived in my flat for months . T
          Delhi Jal Board customer support has been notified about the posted complaint.
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            N
            normalcitizen1
            Dec 15, 2020
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            Address: khanpur,new delhi

            The meter reader is harassing us from the last year continuously by giving us wrong bills.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              P
              [email protected]
              Dec 15, 2020
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              Address: Sanjay enclave new delhi 110033 north delhi opp gtk depot

              Water has not been supplied on both timings since yesterday, due to shortage of water there are lots of problems
              Kindly look towards it and take the required steps for its improvement.
              Delhi Jal Board customer support has been notified about the posted complaint.
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                A
                annuw27
                from Mumbai, Maharashtra
                Dec 15, 2020
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                I have recently got my connection restored after a long period exceeding 20 years.
                The meter installed on 9.12.2020(confirmed by djb) and there was zero reading in it, after which my supply was commenced.
                Prior to that my reading was nil, and i had paid restoration charges of rs 255/-.
                To my utter shock, i have receive a bill for rs 387/- for the period 19.11.2020 till 08.12.2020.
                My K no is [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  P
                  priyanka kumari yadav
                  from Powai, Maharashtra
                  Dec 14, 2020
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                  I have complaint regarding the delay in water supply. Water is not coming from the tap till from the morning today as the pandemic situation is going on delay in water supply become a big issue so kindly pay attention to the problem as early as possible thank you.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    B
                    Beautiful Day
                    Dec 14, 2020
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                    Address: Street - 8, Ganesh Nagar-2, Shakarpur

                    Due to the problem of blockage of sewer we have been facing difficulties everyday because there is blockage in pipelines at home. We have already taken steps to solve the problem by own but it is vain because sewers are overflowing. It should be clean. Kindly solve this problem as soon as possible.
                    +2 photos
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      D
                      Devs76
                      Dec 10, 2020
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                      Address: Shubham appartment ground foor S 76 param puri street no. 13 uttam nagar west delhi 110059

                      Sir My name is Dev kumar I have a complaint regarding my wrong djb bill amount it's too high generated of my current meter redding. I have already register complaint on djb customer care but didn't response me. I m feel very irritate after getting response of thier words. They updated me my water meter is not working it's show locked. but its false complete my water meter is countinues working properly n never stop or locked show

                      I have taken pic of my working water meter I can send u i[censored] need to check all

                      Pls resolve my issue n correct my water bill asap

                      My billing information is mention below

                      Name of bill satpal gulati
                      K no. [protected]
                      Bill amount sending me 18835
                      Current meter redding 273
                      Date of notice redding 7th dec 2020
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        R
                        Rajkumar9212248921
                        from Powai, Maharashtra
                        Dec 9, 2020
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                        Address: 266,E-16, sector-8,Rohini,delhi-110085

                        Myself Raj Kumar Sharma, resident of flat no. 266, ground floor, E-16, Sector-8, Rohini, New Delhi-110085. Jal board k no. is [protected]. Our water meter has been stolen by thieves at night on 2 December 2020. Kindly lodge my fir complaint so that i can apply for a new water meter.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          V
                          Vivekswati1209
                          from Powai, Maharashtra
                          Dec 6, 2020
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                          Address: B2A / 105, JANAKPURI, NEW DELHI-110058

                          I am one of the resident of B2A Block which comes under the Janakpuri area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some Sewer. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
                          We hope that our government will take some strict action in this matter and resolve this issue at the earliest.

                          Yours truely,
                          Vivek Agarwal
                          Resident of Janakpuri, New Delhi
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            M
                            mehrauli
                            from Powai, Maharashtra
                            Dec 5, 2020
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                            Sewage blocked in mehrauli

                            Address: mehrauli new delhi ward no.5 near riwaaz saree

                            Dear Sir/Mam,

                            The Sewage in mehrauli Ward no-5, is blocked near Riwaaz Saree, Main market . Request to please get the same cleaned as the people living near it are facing a lot of problem. At this time as people are already suffering with the crises of COVID. We request that now we don not want more problems because of the same. We all understand that you are also busy fighting the same problems but request to take care of...
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                            Sangofix
                            from Powai, Maharashtra
                            Nov 30, 2020
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                            Sir this is to bring your kind notice that i have made a payment of rs3636 on 27th August 2020 as per the bill generated by the boardfor the KNO [protected] . But on enquiring it was found that either the meter reading was incorrect or the meter reading was missing in the consecutive bill s. However on complaining the customer care the meter reading has been updated but a loss of rs3636 has been made to me due to the fault of Delhi jal board So sir do the refund
                            +3 photos
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                              S
                              Sangofix
                              from Powai, Maharashtra
                              Nov 29, 2020
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                              Sir this is to bring your kind notice that i have made a payment of rs 3636 on 27 August 2020for the KNO [protected] as per the bill generated by the board. But on enquiring it was found that either the meter reading was missing or the meter reading was incorrect on the bill generated in the consecutive bill s. However on complaing the customer care the meter reading has been updated. But a loss of rs3636 has been made to me. Sir it is requested to you to refund the amount.
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Dec 08, 2020
                              Updated by Sangofix                               Still not resolved after a week... Kindly resolve as soon as possible.
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                                T
                                Twysted Reality
                                Nov 29, 2020
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                                I'm a resident of BE Block Janak Puri, and the residents in this block have been facing severe issues with horribly smelly, stinky water since more than a week now. We have complained multiple times and DJB trucks even came and said the issue was resolved, but NOTHING has been resolved.

                                The smell is like it is coming from dead animals or something.

                                We're all afraid of our and our families' health and do not want to be hospitalized especially during these times of the pandemic..

                                PLEASE HELP! We're entitled to clean, healthy water. Please listen to us and solve this horrible problem.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  _
                                  _Ekta25_
                                  Nov 29, 2020
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                                  EKTA
                                  I am a resident of Street No. 26/F Molarband Extension Badarpur New Delhi . Water supply line in my street has been damaged since one month. Water flows and a lot of it goes waste at the time of supply. And on top of that people have not installed valves. All that water overflows into the nearby water drain. One month has passed but no repair has been done. A complaint was previously lodged by one neighbour too.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Wondershya
                                    from Powai, Maharashtra
                                    Nov 29, 2020
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                                    Dear sir, recently I seen my water bill and it's shown meter status UNMT. I do not know why this status shown on bill although no one come to check meter reading yet. I am paying the inflated bill since April, 2020 . i request your good selves to look into the matter and the mistake done by your empolyes and adjust the amount excess paid by me in susequent bill and change the status of meter bill. detail of my meter : new KNO_[[protected]] name : Shyam Lal
                                    Address:G1 318, Dal Mil Road, Uttam Nagar, Delhi 59.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      R
                                      R c sini
                                      from Powai, Maharashtra
                                      Nov 26, 2020
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                                      Address: Bank street Karol Bagh New Delhi

                                      Pipeline broke down last one month
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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