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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 68

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V
Vikas Silwal
Jul 25, 2020
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Respected sir/ madam

My kno is [protected] recently i received the bill for the amount of rs. 5692

But my meter reading is under the monthly consumption limit. My meter reading is 30 only till 25 july 2020. I am attaching water running meter.

Please consider my complain and take the relevant action and also rectify my bill as soon as possible.

Thanks
Manohar lal
Delhi Jal Board customer support has been notified about the posted complaint.
Respected sir/ madam

My kno [protected] and meter no. 085419 recently i received the bill for the amount of rs.8463
But the last Four month, the water was not come properly and bills are come every month for average basic.and reading is not mention in my bill .am attaching water running meter.

Please consider my complain and take the relevant action and also rectify my bill as soon as possible.

Thanks
Chandan Gupta
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    Rohit7404
    Jul 25, 2020
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    Address: House no- 163 , block - d , gali no - 03 , Prem Nagar Najafgarh

    Dear sir i was applied for a new connection on 15 jan and paid my first connection bill on 5 june 2020 but the new connection installation process is very slow, i face so many problems due to very lack quantity of water and no one form djb department take its seriously, i calls many times on their customer care services number but they can't help. They provide only complaint number and advise me for wait. I requested that the concerned department may be advised to expedite it. Regards
    Rohit
    K. No - [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
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      Neha Vikas
      Jul 24, 2020
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      The water tank of our neighbour resident of b-7 vivek vihar phase 1 new delhi overflow all day long daily. We have informed them but no response. Please take necessary action to stop this wastage.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        J
        John Ferguson
        Jul 24, 2020
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        Hello sir,

        I am a Citizen of south Delhi. It's been years since I am Residence at Sangam vihar

        "J block" near Neam Chowk.
        We are facing lacking water, don't know when this problem gets resolved by you.

        We are getting the water once in a month and some times not even once.
        we have to call for water tanks every time which cost us a lot.
        How many times do we need to buy bottles for daily use and drinking purpose every

        day?

        We raised this concern many times but there was no solution received from the Delhi Jal board.

        Requesting you to find some permanent solution by extending the connection.

        Note*
        Kindly Change the water supply person at least once in a year

        Thanks
        anonymous
        Delhi Jal Board customer support has been notified about the posted complaint.
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          S
          smriti rana
          Jul 24, 2020
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          Address: HOUSE NO 65 SECTOR 6 RK PURAM, NEW DELHI 110022

          Dear sir /mam,

          Our water bill came 5087 rs on 24 july 2020, even though meter reading does not show that you can check in the attachment (Meter photo).

          Our problem started around 25 november 2019 when the bill came 2679 ruppes exact, and before this we only got 0 bill.. We were confused and after many inquires we came to know that we need to change our meter.

          Finally in the beginning of february our meter got changed, and in the delhi jal board complaint they told us that this bill will get adjusted after you change your meter and after one month reading (Observation).

          But they never adjusted the bill and we got a new bill of 5087 rupees on 24 july 2020 after continuous penalties even after changing the meter.
          I have the details of 24 july 2020 meter reading and the bill
          Kindly look into the matter and do the needful at the earliest

          Thankyou

          Rachna
          [protected], [protected]

          Details of the message sent to us on 24th july 2020 latest.

          Dear consumer kno: ä[protected]ñ, bill dt. ä23-jul-2020ñ of rs ä5087.00ñ is generated. Plz pay by due date ä10-aug-2020ñ. Visit www.djb.gov.in to view, pay bill and details of online facilities
          Delhi Jal Board customer support has been notified about the posted complaint.
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            Shivani14
            Jul 23, 2020
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            Address: Rohini G 20 Sector 7

            I am attaching 2 pictures of water wastage daily in my locality. Both the houses are located in Rohini Sector 7, G 20.
            One is located on the main road, next to mithona sweets. The other house is G 20/171, Sector 7, Rohini, Delhi
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              S
              Simi Gulati
              Jul 22, 2020
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              Address: B3/185 JANAK PURI

              Dear djb

              This is to kindly inform that due the heavy rains this season, we the residents of b3 block janak puri (From house nos. 172-185) are facing a serious issue.
              Everytime it rains heavily, there is back logging of sewage water due to a block at its main drainage site. As a result, the sewage level in our manholes inside the house rises dangerously close to the manhole covers. There is a real risk of flooding in the house due to the sewage water. Particularly in our house, there is an underground storage tank of drinking water which is at risk of contamination due to this overflow.

              I may also inform that on our request, the local sewer bel-daar came and visited the site. He has confirmed there is blockage of the main sewer downstream from our area and unless that is cleared by machine, this problem will not be sorted. We have also visited the local djb complaint office and lodged a written complaint today.

              Kindly help resolve this issue on priority basis.

              Thanking you
              Dr gurpreet s gulati
              Professor, aiims, delhi.
              Delhi Jal Board customer support has been notified about the posted complaint.
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                M
                Meenu Taneja 54
                Jul 22, 2020
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                Address: Jagat puri, police station

                Myself meenu taneja (Tenant), resident of g/f, g-20, chander nagar, delhi - 110051. Jal board k no. Is [xxxx30000]. Our water meter has been stolen by thieves in the midnight. Kindly lodge my fir complaint so that i can apply for a new water meter.
                This complaint is for jagat puri police post new delhi
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  L
                  Lalithomas
                  Jul 22, 2020
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                  Address: 122 A/17, Flat number 4, Gautam Nagar

                  K no. [protected]

                  Kindly requested to correct my name and mobile number as follows, as it is wrong in the system.

                  Correct name: thomas nannur podiyan and aleyamma thomas.

                  Correct mobile number: [protected]

                  Kindly correct the above under intimation to me.

                  Best regards,

                  Thomas
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                    V
                    Vicky Verma116
                    Jul 21, 2020
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                    I would like to complaint against a house nearby me. As per my knowledge it's address is a-65 kailash colony but as it is illegal property so may be something else in djb records. They are using submersible illegally and wasting waters for everyday 5-6 hours which is thousands of litres in quantity. It is happening on daily basis and if anyone ask them they tend to fight and intentionally run the submersible motor for more hours that case. Please take necessary action asap on this as it will cause running out of ground water in coming months.

                    In addition this water gets collected in street which is causing mosquitos and dengue, malaria etc.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      C
                      Chakshhu Tiwari
                      Jul 20, 2020
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                      My self
                      Ishwar tiwari and my k no [protected].;i want to change my phone number please update my number [protected]. Because i lost my last update number [protected]. So please add [[protected]] for further update and information please change it as soon as possible and also notify me when this number is updated in your details..

                      Regards
                      Ishwar tiwari
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                        gxwadhwa
                        Jul 20, 2020
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                        I have received a text from djb that i have to pay bill of 430/- but no one used the water in the property for last 3 months. When i checked the bill online it is showing status mloc and we are asked to pay 430/-.

                        K no. [protected]
                        Bill date - 3rd july 2020
                        Bill due date - 22nd july 2020

                        It seems no one visited the property to check the meter as my other family members are living in the property and they always entertain the person when come for reading.

                        Need help in getting this sorted and closed.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          dksingha
                          Jul 19, 2020
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                          Respected sir/ madam

                          My kno is [protected] recently i received the bill for the amount of rs. 816

                          But my meter reading is under the monthly consumption limit. My meter reading is 440 only till 19 july 2020. I am attaching water running meter.

                          Please consider my complain and take the relevant action and also rectify my bill as soon as possible.

                          Thanks
                          Shailendra kumar
                          Sharma
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            S
                            Sneha Matriaya
                            from Gurgaon, Haryana
                            Jul 19, 2020
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                            Address: E-7A, First Floor, Chanakya Place-1, 25 ft Road, Uttam Nagar, New Delhi-110059

                            Hi,

                            I am a resident of chanakya place-1, 25 ft road, uttam nagar, new delhi-110059.

                            We are facing this issue of 'no water supply' from past 4-5 days.

                            It is been very difficult to manage basic daily needs of water.
                            Please do the needful and provide the water supply as soon as possible.

                            Thank you,
                            Sneha matriaya
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              D
                              DrMayank Rajput
                              Jul 18, 2020
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                              Address: block 7, Geeta colony, Delhi 110031

                              Respected concerned water supply authority in block 7 geeta colony, I am Mayank kumar resident of geeta colony block 7 want to attract your attention towards dirty water and foul smelling water supply in both morning and evening time since last 2 days.
                              The water is smelling like a fish tank and also the colour of water is yellowish black.
                              I am also attaching some photos of water we are recieving as evidence.

                              kindly look into the problem and give early and satisfactory response.
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Dear Jal board,

                              This is the 3rd day of polluted water in geeta colony 13 block, 110031. Water is so polluted not even used for hand wash. Its so smelly and dirty. We have old age in our homes. This water affecting their health also. Please do something to sort this issue.
                              Gouravchopra48's reply, Mar 17, 2021
                              Is there any update? My health is affected due to polluted water
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                                I
                                INS Administration
                                Jul 18, 2020
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                                Address: Indian Newspaper society , Rafi Marg , New Delhi -11001

                                The Indian Newspaper society located at Rafi Marg, New Delhi- 110001
                                The sewerage is blocked inside the premises and needs to be cleared as water logging is giving foul odor and causing inconvenience to the occupants . Need to be addressed on priority .
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  S
                                  santosh
                                  from Delhi, Delhi
                                  Jul 18, 2020
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                                  Address: 1861,1860,1870....

                                  We are the residents of gali takth wali, kucha khayali ram sita ram bazar delhi 110006
                                  Very less pressure of water, evening no supply
                                  In morning water comes of just 15minutes at the end of gali near shiva temple
                                  Kindly increase pressure here
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Sonu Chander Bhan
                                    from Delhi, Delhi
                                    Jul 15, 2020
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                                    We are resident of bagri mohalla, pana udyan, narela, delhi and we are facing difficulty due to irregular supply of water and contaminated water smell like sevage water from last 3 months.
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                                      Uchit Gupta
                                      Jul 10, 2020
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                                      My self resident of gh-8/437, paschim vihar, new delhi-110087. Would like to intimate you that my meter number kno [protected] in the name of gopi devi found stolen. So i want to request you to lodge a complaint of stolen meter, so that i can get a new meter.

                                      Your sincerely

                                      Uchit gupta
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        smassociates
                                        Jul 10, 2020
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                                        login password reset

                                        I forgot my djb login password and got it reset through forgot password option however that password does not work i have tried many times and reset the password many times still not able to login. My id (K no.) is [protected]...
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