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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints page 68

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V
Vicky Verma116
Jul 21, 2020
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I would like to complaint against a house nearby me. As per my knowledge it's address is a-65 kailash colony but as it is illegal property so may be something else in djb records. They are using submersible illegally and wasting waters for everyday 5-6 hours which is thousands of litres in quantity. It is happening on daily basis and if anyone ask them they tend to fight and intentionally run the submersible motor for more hours that case. Please take necessary action asap on this as it will cause running out of ground water in coming months.

In addition this water gets collected in street which is causing mosquitos and dengue, malaria etc.
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    Chakshhu Tiwari
    Jul 20, 2020
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    My self
    Ishwar tiwari and my k no [protected].;i want to change my phone number please update my number [protected]. Because i lost my last update number [protected]. So please add [[protected]] for further update and information please change it as soon as possible and also notify me when this number is updated in your details..

    Regards
    Ishwar tiwari
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      gxwadhwa
      Jul 20, 2020
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      I have received a text from djb that i have to pay bill of 430/- but no one used the water in the property for last 3 months. When i checked the bill online it is showing status mloc and we are asked to pay 430/-.

      K no. [protected]
      Bill date - 3rd july 2020
      Bill due date - 22nd july 2020

      It seems no one visited the property to check the meter as my other family members are living in the property and they always entertain the person when come for reading.

      Need help in getting this sorted and closed.
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        D
        dksingha
        Jul 19, 2020
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        Respected sir/ madam

        My kno is [protected] recently i received the bill for the amount of rs. 816

        But my meter reading is under the monthly consumption limit. My meter reading is 440 only till 19 july 2020. I am attaching water running meter.

        Please consider my complain and take the relevant action and also rectify my bill as soon as possible.

        Thanks
        Shailendra kumar
        Sharma
        +1 photos
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          Sneha Matriaya
          from Gurgaon, Haryana
          Jul 19, 2020
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          Address: E-7A, First Floor, Chanakya Place-1, 25 ft Road, Uttam Nagar, New Delhi-110059

          Hi,

          I am a resident of chanakya place-1, 25 ft road, uttam nagar, new delhi-110059.

          We are facing this issue of 'no water supply' from past 4-5 days.

          It is been very difficult to manage basic daily needs of water.
          Please do the needful and provide the water supply as soon as possible.

          Thank you,
          Sneha matriaya
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            D
            DrMayank Rajput
            Jul 18, 2020
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            Address: block 7, Geeta colony, Delhi 110031

            Respected concerned water supply authority in block 7 geeta colony, I am Mayank kumar resident of geeta colony block 7 want to attract your attention towards dirty water and foul smelling water supply in both morning and evening time since last 2 days.
            The water is smelling like a fish tank and also the colour of water is yellowish black.
            I am also attaching some photos of water we are recieving as evidence.

            kindly look into the problem and give early and satisfactory response.
            +2 photos
            Delhi Jal Board customer support has been notified about the posted complaint.
            Dear Jal board,

            This is the 3rd day of polluted water in geeta colony 13 block, 110031. Water is so polluted not even used for hand wash. Its so smelly and dirty. We have old age in our homes. This water affecting their health also. Please do something to sort this issue.

            Complaint regarding water supply in block 7 geeta colony - Comment #3811170 - Image #0
            Gouravchopra48's reply, Mar 17, 2021
            Is there any update? My health is affected due to polluted water
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              I
              INS Administration
              Jul 18, 2020
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              Address: Indian Newspaper society , Rafi Marg , New Delhi -11001

              The Indian Newspaper society located at Rafi Marg, New Delhi- 110001
              The sewerage is blocked inside the premises and needs to be cleared as water logging is giving foul odor and causing inconvenience to the occupants . Need to be addressed on priority .
              Delhi Jal Board customer support has been notified about the posted complaint.
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                S
                santosh
                from Delhi, Delhi
                Jul 18, 2020
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                Address: 1861,1860,1870....

                We are the residents of gali takth wali, kucha khayali ram sita ram bazar delhi 110006
                Very less pressure of water, evening no supply
                In morning water comes of just 15minutes at the end of gali near shiva temple
                Kindly increase pressure here
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                  S
                  Sonu Chander Bhan
                  from Delhi, Delhi
                  Jul 15, 2020
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                  We are resident of bagri mohalla, pana udyan, narela, delhi and we are facing difficulty due to irregular supply of water and contaminated water smell like sevage water from last 3 months.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    Uchit Gupta
                    Jul 10, 2020
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                    My self resident of gh-8/437, paschim vihar, new delhi-110087. Would like to intimate you that my meter number kno [protected] in the name of gopi devi found stolen. So i want to request you to lodge a complaint of stolen meter, so that i can get a new meter.

                    Your sincerely

                    Uchit gupta
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      smassociates
                      Jul 10, 2020
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                      login password reset

                      I forgot my djb login password and got it reset through forgot password option however that password does not work i have tried many times and reset the password many times still not able to login. My id (K no.) is [protected]...
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                      R
                      Rajul Ganwal
                      Jul 9, 2020
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                      Address: A 14 A , vijay nagar , university enclave , delhi

                      Due to corona virus our house is close form 31 may and bill come 3100 from 6-5-20 to 6-7-20 which is too much for 1 month . We live only two person there no much water is used by us . It is our rent house we are students from other state .and this bill is too much .
                      Please take strict action
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        A
                        ashokkaul
                        Jul 9, 2020
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                        Sir i am a senior citizen and resident of property no 62, flat no g-1, (South side), masjid moth, behind uday park market, new delhi-110049 and have applied online on delhi jal board website for allottment of water connection vide arn no.[protected] dated 18/06/2020 but after completion of mandatory period of 15 days no confirmation has been received from delhi jal board regarding approval of allottment of water connection nor any intimation for deposit of charges/fee, if any so far. It is requested that the concerned department may be advised to expedite it. Regards
                        Ashok kaul
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                          G
                          G_D
                          Jul 8, 2020
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                          Address: The Delhi Jal Board, Karol Bagh, New Delhi – 110005

                          To,
                          My water connection particulars are – Meter Number – 2019A2498280, KNO
                          number – [protected]. My meter reading is only 16.47 KL but wrongly inputted as 16, 470 KL while self-
                          generating the bill on Delhi Jal Board mobile application. Copy of bill raised and snapshot of meter
                          reading is attached with this application for your ready reference. I request you to kindly update and
                          share the corrected bill with me so that I can make the payment accordingly.
                          Yours sincerely,
                          Atul Bhatia
                          +[protected]
                          +2 photos
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                            G
                            G_D
                            Jul 8, 2020
                            Resolved
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                            Resolved

                            Address: The Delhi Jal Board, Karol Bagh, New Delhi – 110005 ,

                            To

                            My water connection particulars are – Meter Number – 2019A2498280, KNO
                            number – [protected]. My meter reading is only 16.47 KL but wrongly inputted as 16, 470 KL while self-
                            generating the bill on Delhi Jal Board mobile application. Copy of bill raised and snapshot of meter
                            reading is attached with this application for your ready reference. I request you to kindly update and
                            share the corrected bill with me so that I can make the payment accordingly.
                            Yours sincerely,
                            Atul Bhatia
                            +[protected]
                            +2 photos
                            Jul 29, 2020
                            Complaint marked as Resolved 
                            Rasolved
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            I had paid the bill amount of Rs. 82 in bill dated 20.03.2020. later I got a bill dated 14 April 20 during the lockdown period for Rs 354.17 which I had deposited on 14 May 20. I had given a complaint for bill provided in Lockdown period when no reading could be taken. Now I hv got a bill from 20.03.20 to 30.07.20 amounting to Rs 1864 where the amount of Rs 354.17 was adjusted. In my earlier complaint I had asked that the meter reader must take the reading in our presence so that he can not manipulate the readings but this time also he entered the house in our absence and took the readings. now the bills of april 20 is missing and readings hv been shown from march 20 to july 30. I need all the bills from January to April 20 and want to know why the amount 354.17 which was deposited on May 14 20 has been adjusted now. Why the readings were not shown after that. The amount of sewerage and other services was also taken by adjusting in April/May Bill. Please send separate bill from April 2020 to July 30 and not from March 20 to July 30 and provide a copy of the bill of April/May for necessary action at my end.
                            My K No. is [protected]. My address is A-2/135 Sector 3 Rohini with email address [protected]@gmail.com
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                              Scsharma90
                              Jul 7, 2020
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                              Address: RZ 70 A 1, Sainik enc part 2
                              Website: Djb

                              R/sir i satish chand sharma, r/0 rz 70 a/1 sainik enclave part 2, jharoda kalan njf new delhi, and k no. [protected]
                              I had applied for new connection in feb ²010, and meter fitted in march 2020, and my bill was calculated in april 2020 without taking any meter reading due to covid 19 crises, for rupees 919/- which is wrong calculated as my bill should be 0 as per consumption of water
                              And no bill still sent to me or mail or through massage, on checking on line
                              I get the bill today and shocked, then i take pictures of meter
                              Bill issued by your office, totally wrong
                              Hence it is therefore requested kindly look into the matter and bill may be corrected and intimate to me through my mail [protected]@gmail.com to know the matter and also add my mob no [protected] also in my bill account pleasi shall be highly appreciated for your act of kindness please
                              +1 photos
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                                T
                                Trivedi, Delhi
                                Jul 6, 2020
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                                Address: Madhuban, East Delhi

                                Dear Sir/Madam (at Delhi Jal Board, East Delhi)

                                This is to inform you that we are repeatedly being sent wrong bills for our K. No. [protected] in the name of Ashoka Trivedi.

                                For example in the latest bill dated June 22, the Previous Meter Reading (dated April 14) is shown as 660. This is totally false, as the meter reading even today (July 6th) is only 659.94 (Pls. see photo of attached meter reading with today's date. Still, we had paid previous bills in good faith, thinking that DJB will adjust the money

                                But now again, on top of this false previous reading, the latest bill claims a consumption of 63 KL, i.e according to DJB our current meter reading should be at least 660 + 63 = 723 Units.
                                But as a matter of fact, even today our meter reading is only 659.94 as noted above.

                                You are requested therefore to use the actual meter reading, as we cant keep on paying wrong, over-inflated bills.
                                Kindly adjust all wrong previous bills, refund any extra money collected from us, and send us a corrected, updated bill only

                                Thank you,
                                Mr. Trivedi
                                +1 photos
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                                  Chetan Kukreja
                                  Jul 6, 2020
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                                  Address: L-44/A , 2nd and 3rd floor malviya nagar new delhi 110017

                                  My neighbour is wasting water daily almost 1/2 times in 24 hour from last 2 months.
                                  Despite of many times inform him about dnt waste water he is wasting almost 500 lit of water everyday and kindly take some action on urgent basis. Attaching pictures in attachments

                                  Address is - l-44/a 2nd and 3rd floor, malviya nagar new delhi-110017
                                  +3 photos
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                                    banibaral
                                    Jul 5, 2020
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                                    Address: 21 , B, Arunodaya Apartments, Sector 7, Pocket 2, Dwarka

                                    I am a retired employee of delhi government and a resident of flat no 21 b, delhi development authority flats, sector 7, pocket 2, dwarka. The flat belongs to late sh kailash nath sil, my brother in law. On 15th march, 2020 i observed one person installing new water meters in our campus. The person took rs 2500/- by cash towards the cost of the water meter and told me to collect the receipt and the water bills from sector 5,, delhi jal board office from one deepak. The plumber took away the dusty old meter. My neighbor collected an unsigned 'warranty card' for the meter with a serial no 191808. On 30th june, i visited the delhi jal board office at sector 5 to collect the water bill. The demand is for rs 33, 859.00. On phone, sh deepak had informed me that they had taken an unreasonable arbitrary consumption of 25 kilolitres per month. This flat remains locked for about six months a year. My last payment was made to dda on 6-5-2016. The bill printed on[protected] does not record the old meter reading. On 1-7-2020, the reading of the new meter installed on[protected] was 00032397. Thus my consumption was 32.397 kilolitres. Kindly issue a revised water bill and direct the sector 5 office to give me the receipt of rs 2500.00 that was taken against the dashmesh meter with maximum retail price of rs 2275. From the bill, i understood that it is a private meter installed by delhi jal board.
                                    Bani baral, 25082963 [protected], [protected], [protected]@yahoo.com for k. No [protected]
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                                      A
                                      Arpit Bhutani
                                      Jul 4, 2020
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                                      I am a resident of India staying in 110008. From the past 2 months we are facing the problem of water supply in our area, earlier water supply timings were 4:30 Am to 5:30 am

                                      Since past 2 months now the water starts coming at 4:30 am and goes off by 5:00, then again starts at 6 am and comes only for 15 minutes.

                                      From the past 1 week now water comes at 4:45 am and goes off by 5:05 am. I request you atleast give us a 1.5 hour water supply daily so that atleast our tanks could get full.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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