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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints page 72

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V
Vikramjeet Suri
May 14, 2020
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Subject: complaint u/s 5 and sec. 15 & 19 of environment (Protection) act-1986 and u/s 379 ipc for illegal & unauthorized bore-wells & illegally extraction of ground water house no-65, khasra no. 273/228/173, ground floor, near - convergence public school, elect pole no-532-49/5/1/1, gali no-10, village wazirabad, delhi-110084

Respected sir,

My complaint regarding the above-said matter/issue and i have also attach/uploaded the detailed complaint with this grievance and please read as part of my complaint. Owners of the said house kamla, prahlad & his sons vinod & ved prakash doing paying guest business at said house and tenants use bore-wells water which are unsafe for health and body but owners of the house compelled the paying guest/tenants to use bore-wells water for daily use and misuse the ground water. National green tribunal time to time give directions to the govt. Authorities to take action on illegal bore-wells which are running without permissions because borewells discharging contaminated water containing high levels of fluoride and arsenic, in red colour to approse people that the water was not fit for human consumption.

Owners are use bore-wells again and again by digging from very long period of time and also owners are the illegally/unauthorized digging and use the djb pipe line water and stealing the govt water regular basis. After the several complaints property & bore-wells neither inspected nor sealed by any of the govt. Officials till date.in this house all activities are illegal & unauthorized and against the n. G. T, d. P. C. C, c. P. C. B, mcd-north & environment law-rule-regulations, owners are committed crime as cognizable & non - bailable offence as per law.

The environment (Protection) act, 1986 provides for power to give directions with regard to stoppage or relation of the supply of electricity, water or any other service u/s 5 and sec. 15 of the act provides for penalty for contravention of the provisions of the act and the rules, orders and directions. The sec. 15 of environment (Protection) act provides for imprisonment for a term which may extend to 5 years or with fine which may extend to rs. 1, 00, 000/- or with both and as per schedule ii of classification of offences of cr. Pc the offence u/s 15 of environment (Protection) act is cognizable and non-bailable offence.

That as far as the registration of a case under ipc with regard to illegal
Boring/bore-well is concerned, at the most it can be registered for the offence u/s 379 ipc for stealing of water and the punishment u/s 379 is maximum for three years. So, the provisions of section 15 of environment (Protection) act are more stringent then section 379 ipc. Even otherwise, environment (Protection) act is a special law and as per the provisions of cr. Pc and ipc, the special law will prevail.

Please the issue the directions to the djb, local police, concern s. D. M (Civil lines), and central ground water board to jointly inspect the property bore-wells and take legal action as per law.

Prayer

Sir, please take legal action against the culprits and save the environment as per the environment (Protection) act-1986 and give the direction to the local police and other authorities to register the f. I. R on above said issue.

Thank you...
Vikramjeet suri
Gali no-6, village wazirabad, delhi-110084
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    G
    Geetu Sethi
    May 14, 2020
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    Address: C-47, Ist Floor, Jitar Nagar, Delhi -110051

    My kno no. Is [protected] and bill received in the month of apr 20 and units consumed was also mentioned on the bill... Everyone knows that due to lockdown since march 20, no one came to take any reading. This bill is incorrect, as in last more than 1 year, we never consumed so much water. My consumption is always below 20, 000 ltrs and you can even check last one year history. Pls. Review my bill and send me the correct one.
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      N
      Nazher Ahmed
      from Delhi, Delhi
      May 14, 2020
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      Sir,
      I have received a water bill msg on mobile from delhi jal board. Bill amount is rs. 1041 bill date 25april 2020. And this amount is wrong as per water meter reading they record meter reading on 14th apr 2020 meter reading status ns and previous meter reading 520 on 24.10.2019. The actual meter reading on 27.04.2020 is aprox 565 units.. The difference between them is only 45 units for current consumption days 118. Then why we get bill of rs 1041 whereas 20 kl water free/month. Please check and do needful changes in water bill that i have attached as proof. Please have look.
      Kno.[protected]
      +1 photos
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        S
        srdevrani
        May 8, 2020
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        Address: B-5, Gali No. 2, Mandawali Unchepar

        The web site has not been updated since March 2018 as shown. The Vice Chairman e-mail id and contact number is not available. Please take early action for updation.
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          A
          AnishKumar1988
          May 8, 2020
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          Address: Dwarka Delhi JAL board

          Hi team,

          I am tenant and live at below address and received water bill for april 2020, which is incorrect since my monthly consumption is less than 15k liter monthly and i have 500 liter tank which i don’t fill on daily basis, even if i do then it only fill half of it since my usage is very less & half water remains in tank. I live my spouse only. Not sure if water meter is incorrect however i have attached photo of my meter reading till 26th april which is “74350” and i asked my landlord to get it checked but he shared number of concern team but due to lock down they cannot assist.

          Till dec-19 i had 900 approx. Credit in account, how this can be adjusted against jan2020 bill when my usage is less then 15k and till 20k liter is subsidized.

          Please review and clear my bill. Due to this lockdown i going through very challenging day and i can not pay this, this is incorrect.

          Owner name & address details:-

          Name: lalit gupta

          Address: a-26 ugf fs, raja puri, raja park madhu vihar, uttam nagar, 110059

          Regards,

          Anish kumar

          Mobile no :- [protected]
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            R
            Rohit Raghav 92
            May 7, 2020
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            Address: Delhi Jal Board (Government of NCT of Delhi) HQ: Varunalaya Phase II, Karol Bagh, New Delhi – 110005

            श्रीमान/ श्रीमती
            My new kno - [protected]
            1) मेरा आखरी बिल 12 दिसम्बर 2019 को 6984 रूपये बना था, जिसकी राशि का भुगतान मैंने समय पर कर दिया था

            2) इसके बाद 12 दिसम्बर 2019 से 04 फरवरी 2020 में अगले बिल की राशि 2258 रूपये आई, जो 54 दिन की थी और इसके 63 यूनिट आए, परंतु कुछ दिनों के बाद इस बिल को वेबसाइट से हटा दिया गया।

            3) इसके बाद 14 अप्रैल 2020 तक का दोबारा बिल बनाया गया जिसमें बिल की राशि 7388 दी गयी, और यह 124 दिन तथा 176 यूनिट दिए गए।

            4) जहाँ मीटर स्टेट्स बिल में n/s दिया हुआ है,

            5) और वही पर 15 मार्च से पानी मोटर का बिलकुल भी उपयोग नही किया गया जिसका कारण है, lockdown के कारण delhi में किसी का नही होना।
            6) साथ साथ क्या 4 लड़को के द्वारा एक महीने में कितना पानी का उपयोग किया जा सकता है इसका अंदाज तो आप भी लगा सकते है।

            7) मैंने बिल की copy attach कर दी है।

            कृपया इस बिल में आपेक्षित त्रुटि को देखे।
            Kno number [protected]
            Address 501 top floor
            Dr mukharjee nagar
            New delhi.
            By
            Rohit singh raghuvanshi
            [protected]
            +2 photos
            Delhi Jal Board customer support has been notified about the posted complaint.
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              R
              Rohit Raghav 92
              May 7, 2020
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              Address: Delhi Jal Board (Government of NCT of Delhi) HQ: Varunalaya Phase II, Karol Bagh, New Delhi – 110005 Regular Water
              Website: Delhi Jal Board (Government of NCT of Delhi) HQ: Varunalaya Phase II, Karol Bagh, New Delhi – 1100

              श्रीमान/ श्रीमती
              1) मेरा आखरी बिल 12 दिसम्बर 2019 को 6984 रूपये बना था, जिसकी राशि का भुगतान मैंने समय पर कर दिया था

              2) इसके बाद 12 दिसम्बर 2019 से 04 फरवरी 2020 में अगले बिल की राशि 2258 रूपये आई, जो 54 दिन की थी और इसके 63 यूनिट आए, परंतु कुछ दिनों के बाद इस बिल को वेबसाइट से हटा दिया गया।

              3) इसके बाद 14 अप्रैल 2020 तक का दोबारा बिल बनाया गया जिसमें बिल की राशि 7388 दी गयी, और यह 124 दिन तथा 176 यूनिट दिए गए।

              4) जहाँ मीटर स्टेट्स बिल में n/s दिया हुआ है,

              5) और वही पर 15 मार्च से पानी मोटर का बिलकुल भी उपयोग नही किया गया जिसका कारण है, lockdown के कारण delhi में किसी का नही होना।
              6) साथ साथ क्या 4 लड़को के द्वारा एक महीने में कितना पानी का उपयोग किया जा सकता है इसका अंदाज तो आप भी लगा सकते है।

              7) मैंने बिल की copy attach कर दी है।

              कृपया इस बिल में आपेक्षित त्रुटि को देखे।
              Kno number [protected]
              Address 501 top floor
              Dr mukharjee nagar
              New delhi.
              By
              Rohit singh raghuvanshi
              [protected]
              +2 photos
              Delhi Jal Board customer support has been notified about the posted complaint.
              May 07, 2020
              Updated by Rohit Raghav 92
              My Kno is [protected]

              Not ×[protected]××××
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                M
                madanpreeti
                from Gurgaon, Haryana
                May 6, 2020
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                Sir,
                My k no. [protected]
                I got the message about paying the water bill of rs.540.
                I don't understand when my consumption is less than 20000kl how come the bill is to be paid.
                There is no arrears to be paid.

                Few months before also the bill has come of rs. 22. Which i have paid.
                But this time i will not pay unless it is cleared for what is to be paid.
                Delhi Jal Board customer support has been notified about the posted complaint.
                May 06, 2020
                Updated by madanpreeti
                Sir,
                My K No. [protected]
                I got the message about paying the water bill of Rs.540.
                I don't understand when my consumption is less than 20000KL how come the bill is to be paid.
                There is no arrears to be paid.

                Few months before also the bill has come of Rs. 22. Which I have paid.
                But this time I will not pay unless it is cleared for what is to be paid.

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                  I
                  Inderjit Singh lall
                  May 6, 2020
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                  Sir/madam

                  Sub: supplied water is having bad smell.

                  I am inder jit singh lall,
                  Staying at vishnu garden.
                  I have a complain against delhi jal board department, reason being, the supply water is having bad smell from last 10 days.

                  Please take suitable action to resolve the complaint as soon as possible

                  Thanks and regards.
                  Inder jit singh lall
                  Na 107,
                  Gali no 6.
                  Vishnu garden.
                  New delhi 110018
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    R
                    Raj6600
                    from Bhadarwah, Jammu and Kashmir
                    May 5, 2020
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                    Sir,
                    I wish to say that i am a resident of b119 3rd floor paryawaran complex new delhi. Delhi jal board has completed the work of new sewerage pipe line in the month of february 2020. But this new pipeline is not linked with the main pipeline. So water is overflowing from mainholes. Construction of the road has not done. Mosquitos are breeding. Many people are suffering from malaria disease. Many complaint has been registered with d. J. B. But no action has been taken. Please do the needful at the earliest. Thanking you.

                    Yours sincerely
                    Rajesh singh
                    Mob. No.[protected]
                    B-119 3rd floor paryawaran
                    Complex new delhi
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                      R
                      Rajan_007
                      May 5, 2020
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                      My k.no [protected] be114 gali no.2 hai nagar new delhi I getting a faulty bill since from 2 year my monthly consumption of water is 12to18 kilo litres per month .I made so many visit to our zro office subhash nagar but still it is pending.
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                        B
                        Bhavuk Arora
                        May 4, 2020
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                        The bill was generated on pro rata basis as the reading says ns and got bill of 1200 rs which should have not been the case. Last reading was 1028 and only 22 units have been consumed since then so there should be no bill. Attached is the bill. Please help this rectify this.in hard times like this when people dont have money this should not happen
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                          R
                          Rverm34
                          May 4, 2020
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                          Address: 503, Jheel Kuranja Dekhi 110031

                          This is to draw your attention towards the polluted water coming in our home/ street from mcd pipeline for last few months, my water meter is also not working.
                          I am afraid that could be someone get serious infected and sick due to this dirty and smelly water, however my son is already suffered with loose motions due to drink this smelly water.
                          I hope you understand in these days situation and this water cant even be used for hand wash however we need to do wash our hand again n again due to covid 19.


                          We are expecting to receive clean water supply.

                          You are requested to resolve this issue as soon as possible.

                          Also please repair/change my water meter..
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            K
                            Kathy D'Souza
                            May 4, 2020
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                            Hi,

                            I would like to inform you that our neighbor is wasting lot of water through pipe on daily basis and after information still don't improve and stop wasting water.
                            We need you to take some strict actions as this is not right as already water is very precious.
                            Delhi jal board denied to take complaint in this matter.
                            Couldn't understand why?
                            Please help as he is doing this non stop.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              N
                              Nirala Monu
                              May 4, 2020
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                              Address: 18/456, Trilokpuri

                              Respected sir,
                              Hope this finds you, your employees and their families safe and hope we all tide over these tough times as soon as possible.

                              I am live in 18/456, trilokpuri, delhi-91. No provided water supply in our area and we are facing lots of problem last 1 week.
                              We are facing water supply issue in our gali at 18 block trilokpuri. Therefore i request the concerning authorities to look into the matter seriously and take necessary steps for solving the problem. So the water supply may kindly be made daily in our locality. People may get rid of the problem of no water supply. I shall be highly obliged to you.

                              Regards,
                              Monu kumar
                              Mob: [protected]
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                                V
                                vin59a
                                May 3, 2020
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                                Hello, i am living in wz59a, janak we park, hari nagar, gali no-4, new delhi-110064. We are getting dirty and smelly water. And also the water is coming (Dirty & smelly) in morning 4 am to 4.30am. No water is coming in the evening. There is no time for fresh water. Where as in all other parts of the city in delhi the water comes 2 time daily in the morning and and in the evening. We are facing big problem.

                                Also one thing i would like to make a attention thee is no sever line and also not water line in gali no-5.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  krishnam69
                                  May 3, 2020
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                                  Address: H-462, Dakshinpuri

                                  Dear Sir,

                                  I Shri Nathu R/o H-462, Dakshinpuri, Dr. Ambedkar Nagar, Sector - 5, New Delhi - 110062. I am not getting water due main line puncture near by house since long time.

                                  Therefore I request you to please do take necessary action on urgent basis. So, that I can get water on regular basis.
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                                    A
                                    AakashLuhera88
                                    May 2, 2020
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                                    Address: Qtr No E-176, Azadpur, Nigam Colony, Delhi-110033

                                    [protected]
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                                      S
                                      S L Grover
                                      May 2, 2020
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                                      Excessive bill. Photo of meter reading as on 27th April attached. Please amend the bill.
                                      +1 photos
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                                        G
                                        Gaurav12081994
                                        May 2, 2020
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                                        Address: B-Block Shastri Nagar

                                        Hi sir/madam,

                                        This is to inform you that we are getting dirty and black drinking water from tape every day in my locality.
                                        I am residing in b-1857 upper ground floor shastri nagar, delhi-52, near vinayak dairy
                                        This water is so dirty that it smells really bad. I have never expected that the quality of water that delhi jal board is supplying is going down day by day. This worst quality of water causing many hazardous problems on our health and it is specially affecting our children's health. This problem is not limited to me as it is also affecting my neighbors family.

                                        I am raising this concern to you as i believe it will addressed asap by helping us in getting good quality of drinking water from delhi jal board. Request you to address it asap as it is making our living very difficult.

                                        Please do the needful as we are dealing with dirty water since 4 days.

                                        Thanks,
                                        Gaurav gupta
                                        Contact non-[protected]
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