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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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J
Johnybawa
Jan 2, 2020
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Please note that water meter installed at my premises j-268, sarita vihar, new delhi has been stolen by thieves. For delhi jal board water connection I need to immediately apply for a new water meter and hence i am filing this complaint as an intimation.Please record the same.
This meter was installed at my above mentioned premises fro past several years and now to my disappointment it has been stolen.You are requested to look into this matter on priority.
Kindly update me with the resolution.In the meantime I need to apply for a new Water meter and hence this complaint is being forwarded.
Delhi Jal Board customer support has been notified about the posted complaint.
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    Rajeev Uppal
    from Delhi, Delhi
    Jan 2, 2020
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    My water bill is of huge amount as my neighbours are getting not to pay bill for the last three yrs . I visited the DJB Ashok Vihar Office and they were not helpful .They told me to deposit Rs 150 /- and get the metre tested at Pitampura . How can I take the Govt Property for testing .. Kundly help me as stay alone
    Rajeev Uppal
    C-II 94/B
    Keshavpuram
    Delhi -35
    Ph [protected]
    Email [protected]@gmail.com
    Kno [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
    Sir my kno [protected] ZRO SW1/325 KAKROLA MORE my bill not generated but meter reader read but not generated bill i have complained 1916 and ZRO but not solved pleasesolved urgently
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      M
      madanpreeti
      from Gurgaon, Haryana
      Jan 1, 2020
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      changing of sewer lines from d58 to d63 sector 1 avantika rohini

      Sir,
      i would like to draw your attention again towards our sewage /drainage line which are in very poor condition, specially in D block Avantika. The pipe lines of D block are very old around 20 years old. They are in very poor conditions and are always choked. Several times they are to be cleaned again n again.

      The concerned person is not able to clean them properly and they are saying your lines are very down(bahut...
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      rashid1303
      from Delhi, Delhi
      Dec 27, 2019
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      Address: 2638 kucha chelan, 110006

      I really don't know why so much heavy bill is being charged against kno[protected], whereas no one is currently living at my house no.2638 kucha chelan delhi -110006. The house is vacate last 10 years and the bill i am receiving continuously. I am really very disappointed with such unnecessarily bill from delhi jal board, i request you please schdule reading of my meter..
      Delhi Jal Board customer support has been notified about the posted complaint.
      I live in Naraina village. since a five days no water in our area which we face many Problems.due to water we can’t survive Even water is not available for the drink.We waited for 4 days for water.But still water is not getting.
      Request you to fix water problem quickly.Otherwise we have to take some strict action
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        S
        Sanchi Vashist
        from Delhi, Delhi
        Dec 27, 2019
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        Address: 37 Sagan Output V.P.O Paprawat, Najafgarh, N.D -43, New Delhi, Delhi, 110043

        Sir,
        I want to get my water connection meter but i'm unable to get my new kno number. I am sharing the screenshot of the same. Please guide me for further actions.
        Details of my old water connection are as follows:

        Zone - 16/sw-1
        Area -10
        Water connection no. - r-20699
        Mr code - 323
        Old k. No. - [protected]

        Kindly do the needful.
        Thanks in anticipation.
        Yours sincerely
        Ashok kumar
        Delhi Jal Board customer support has been notified about the posted complaint.
        Sewer has been chocked and the water is coming into our house.. which is creating problem for us as it is smelling alott and making difficult for us to live in our house .. many complaints have been made but no response yet .. please help us with this problem
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          manishrohan
          from Noida, Uttar Pradesh
          Dec 25, 2019
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          Address: C6A/ 94C, JANAK PURI, NEW DELHI 110058, New Delhi, Delhi, 110058

          I am residentofc6a/ 94c janak puri, new delhi 110058. The sewerage line at the front of my house, is blocked very badly and the sewage water is flowing outside on the road and in the houses also. Due to bad smell & water logging it is very difficult to live in the house and could not walk on the roads. Therefore, requested that the concerned staff may kindly be deputed to clear / repair the sewerage and remove the water logging asap.
          Sir an immediate action from your side is highly appreciated
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            aniljain8
            from Gurgaon, Haryana
            Dec 23, 2019
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            Address: delhi jal board Thahirpur GTB enclave shahadra

            We wish to inform you that we are living at ganga vihar gokulpuri delhi-94, in our colony sewer work on main road and gali had been completed last year nov 2018. I read the advetisement of shri kejriwal ji for new connction of sewer in rs2310. So i went to dilshad garden tahir pur for apply for the same. Then in contact the concern person mr gopal ji asked the for form for new sewar connction. He inform me that your colony notification not received to him. So you can not apply for the same. So you are requested to look in the matter. And give the notification of our colony so that i can appy
            Delhi Jal Board customer support has been notified about the posted complaint.
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              Pamal Popli
              from Delhi, Delhi
              Dec 19, 2019
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              Address: c-62 anand niketan, FIRST FLOOR, New Delhi, Delhi, 110021

              This is to inform you that we used to get a bill of approx rs 2000/-for every two months of billing cycle.
              We do not know the reason that the billing for the period from 17 aug-23 oct 2019 has come to rs 8272/-.
              You are requested to check and refund extra money charged because under no circumstance bill can be that much for two months.
              The bill has already been cleared.
              Regards,
              Brig pk popli, retd
              Delhi Jal Board customer support has been notified about the posted complaint.
              Apr 06, 2020
              Updated by Pamal Popli
              No reply as yet, please expedite.More than three months have elapsed
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                Bharat17
                from Noida, Uttar Pradesh
                Dec 18, 2019
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                Address: New Delhi, Delhi

                Respected sir/madam

                I am one of the resident of chandu nagar which is near khajuri khash. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue.
                We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

                Yours truely,
                Bharat sharma
                Resident of india
                Delhi Jal Board customer support has been notified about the posted complaint.
                We got a wrong bill of RS 8635. we don't use water to get such a high bill so why we got this bill...
                your reading is 98.877 and person who came for checking meter is said that our usage is 153 unit readed please help...

                OUR KH NO. IS [protected]
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                  P
                  from Noida, Uttar Pradesh
                  Dec 18, 2019
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                  Address: New Delhi, Delhi, 110022

                  Hello sir, my complaint is we are not getting our water bill last 3 years iam residence of 1076 r k puram sector-5, my meter 2007a[protected], many time my father visit jal board office - sector -7, but any body no response in our complaint, requesting you to kindly resolve our issue on top priority.

                  Thanks & regards
                  Kundan kumar
                  1076, rk puram sector -5
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    pavneet_sethi
                    from Gurgaon, Haryana
                    Dec 17, 2019
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                    Address: A-66 PART-1 GUJRANWALA TOWN Model town North Delhi India 110009, 110009

                    To,
                    The sho
                    Police station model town
                    Delhi-110009

                    Subject: theft of water meter connection no. Kno-[protected], kno [protected] & kno [protected]

                    Sir,

                    This is to inform that someone has stolen my water meter no. Kno-[protected], kno [protected] & kno [protected], a-66, gujranwala town, part-1, delhi - 110009 on 17.12.2019 in the early morning.in order to install a new water meter, djb wants a copy of fir for the same. Kindly register my fir for the same and copy given to me.

                    Your faithfully,
                    Parveen kumar sethi
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    My k no. Is - [protected] mera water bill bohat aaya h 7200 something . Sir m rent pr rehti hu please m itna bill pay nhi kr sakti . Please is bill ko kam kare . Mera to pani ki motar itni chalti bhi nhi h please isse kam kare. Thanks.
                    Respected sir
                    I am a resident of ranjeet nagar block 7 (south patel nagar)our area is facing problem of having gutter water in the domestic supply provided to area the water which we get for cleaning and washing purpose has distinct foul odour and is black in colour for the paat 4 days .. Kindly review this issue as soon as possible ! Thank you
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                      1
                      123p1@
                      from Delhi, Delhi
                      Dec 17, 2019
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                      Address: 110067, 110067

                      Respected sir,

                      I am consumer of my locality. Extra charges of consump charges (1438.76) sewerage charges (863.26), service charge (2430.14) total charge of (6689) pls recheck the bill stament as earliest as can i am encluse my k no[protected] pls inform us so that we can pay on time. Pls look into matter as soon possible rply

                      Regard (Thanks)
                      Your locality munrika
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Dec 17, 2019
                      Updated by 123p1@
                      pls rply munrika
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                        R
                        Rajeev Suryan
                        from Delhi, Delhi
                        Dec 15, 2019
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                        adjustment of erratic water bill (k no 5970512360)

                        This is bring to your kind notice that i have recently received the inflated water bill amount of rs 38316 (Bill no[protected] dt 24 oct 2019) and iwas shocked to see the bill. Although the meter has been installed there is variation in the meter reading and the bill amount. Kindly reduce the bill amount as per delhi govt order bill aare waived off before march 2019
                        Thanking you
                        Sincerely

                        Om prakash geeta ranibr...
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                        Nasreen63
                        from Agra, Uttar Pradesh
                        Dec 13, 2019
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                        Address: H. No. 273, Street no. 7, New Kardampuri, North East Delhi, Delhi, 110094

                        Dear delhi jal board team,

                        Sewer has been blocked in our street, i request you to please help us to unblock the sewer. From this issue we are getting smell in water. It will be great help from you if you will guys take action very soon on it. My address is h. No, 273 street no. 7, new kardampuri shahdara delhi -110094.

                        Thank you so much in advance
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        This is to inform that several pipeline have leakage which are on roads which supplies fresh water to residential homes,
                        And by the leakage of such water pipes, water gets lodged on the road which is creating difficulties for the people to walk out.
                        Dear corporation kindly look into the this serious issue.
                        It is causing wastage of resources.
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                          D
                          Dr. U.B.Lall
                          from Delhi, Delhi
                          Dec 12, 2019
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                          Address: L-11, kailash Colony, NewDelhi, 110048

                          To
                          The executive engineer
                          Delhi jal board
                          Sector b-1, vasant kunj
                          New delhi-
                          Subject: too much excess billing;
                          Ref. Bill i. D:[protected] dated 1st nov’2019. K. No: [protected], category-1
                          Installed at l-11, kailash colony, new delhi 110048
                          Dear sir,
                          This is to bring to your kind notice the sudden spurt of the billing amount. This is to request you to get the water meter changed at your earliest convenience and get the excess amount reduced or readjusted.
                          This is not the first time such spurt has been seen. I have face similar spurt in billing every year around the same time (October to december) since 2016, 2017, 2018 and now again in 2019.
                          We have family of four adults and two children, and limited resources; even then i got the line from ferrule onwards, the old line replaced with modern day pvc pipes to ensure proper water supply without desired results.
                          Comparison of previous bill details:
                          For 67 days; unit consumption 106 units; total amount paid was rs. 4, 109.52
                          For 71 days; unit consumption 131 units; total amount paid was rs. 5, 422.02
                          For 45 days; unit consumption 72 units; total amount paid was rs. 2, 790.00
                          For 73 days; unit consumption 288 units; total amount paid was rs.14, 557.90
                          For 46 days; unit consumption 204 units; total amount paid was rs 10, 493.06
                          For 72 days; unit consumption 339 units; total amount paid was rs. 18, 457.00
                          Current 127days; unit consumption 821 units; total amount demanded rs. 56, 355/-
                          All previous bills give indications of excess billing. I would request you to be in shoes of the poor consumer; senior citizen, 77 year; with monthly income of rs. 30, 000/-, made to run from pillar to post.
                          I suggest that a) such abnormal bills should be put on hold and self re-examine before presenting to consumer, b) the water meter should be replaced without hesitation, c) consider “consumer is always right” instead of current approach that consumer is always wrong.
                          I trust you take immediate remedial action, under information to undersigned.
                          Thanks,
                          Yours faithfully,
                          Dr. U. B. Lall,
                          L-11, kailash colony,
                          New delhi -110048.
                          [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            pawan538
                            from Delhi, Delhi
                            Dec 7, 2019
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                            Address: 110093

                            There is delhi jal board supply in our area.
                            Our neighbour (Mrs anandi pant) daily wastes the water in hundreds of litres in the name of cleaning by throwing cleaned filled bucket water in huge quantity in our front of home.
                            Due to this there is a huge sphagnum moss layer in our walk way which always make us afraid that there is a great chance of slipping on the ground when we walk. There are above 6 persons who are elderly (Old age) people and if anything happens wrong due to fallen who will be responsible.
                            We always forbade and suggest her not to waste the water as it is very precise and valuable thing. She always denies and threatened us by saying “mai to bahaungi jisko jo karna hai karle”.
                            It is our kind request to take appropriate action against this type of person who always waste the clean water and makes us afraid from fallen due to slippery ground.

                            The name of lady: - mrs. Anandi pant
                            Address: - h. No. 539 janta flats, gtb enclave,
                            Delhi: - 110093

                            Complainant: - pawan kumar
                            Mb. No: - [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              Anila Rani
                              from Gurgaon, Haryana
                              Dec 7, 2019
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                              Address: Pooth khurd Delhi

                              I, Anila Rani, General Secretary of White Leaf Public School Gali no 2 & 3 Pooth Khurd has applied for new connection (diary no 14 dated 29/03/ 2019) and sent the file on 07.10.19 to Z.E Bawana, but till now I have not got the connection and dont know about the status of my application. I want to know that how much time it will take to move for further necessary action.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Pushpender Shakya
                                from Delhi, Delhi
                                Dec 6, 2019
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                                Address: A block j.j colony bharat vihar, sector 15A, New Delhi, Delhi, 110078

                                Respected sir/madame

                                I am a resident of 178-b ambika enclave kakrolla dwarka sector 15 new delhi 110078. There is government jan suvidha toilet behind my house and sewer on that toilet is blocked from last one week. I registered a complaint in mcd office on tuesday but no one has visited here and fix the problem.

                                We are facing huge problem due to this. Bad odour coming out from sewage tank. Its very difficult to live in house. I urge ypu to fix this asap as it may lead to severe health diseases.

                                Address of toilet:

                                A block j. J colony bharat vihar, sector 15a

                                I am also attaching photo of sewer here

                                Regards,
                                Pushpender shakya
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Niharika Sangwan
                                  from New Delhi, Delhi
                                  Dec 5, 2019
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                                  Address: C-38 Sewak park Dwarka mor, 110059

                                  My self sudha sodi (Tenant) c-38 flat no.102 1st floor sewak park dwarka mor new delhi-110059. Owner of my flat is rekha rawat. My water connection no. Is [protected]. My water meter and motor has been stolen by thieves on wednesday evening. Kindly lodge my fir complaint so that i can apply for a new meter.
                                  This complaint is for bindapur police station new delhi-110059

                                  Sudha sodi
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    vikash73
                                    from Baghdogra, West Bengal
                                    Dec 5, 2019
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                                    Address: New Delhi, Delhi

                                    My k no. [protected], address d 1/3 rohini sector 15, delhi. We have received bill for rs. 6391/- for july to nov. The last bill was also for rs.3614/- which was paid on 29 th june..2019. It seems that meter is running fast or there is something wrong in the bill. Kindly rectify the bill at the earliest and enable us to pay the correct and rectified bill without any penalty for delay.

                                    Thanks & regards
                                    Vikash kumar singh
                                    D-1/3, sector 15, rohini, delhi
                                    [protected]@gmail.com
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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