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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints page 81

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H
hn gaur
from Noida, Uttar Pradesh
Nov 20, 2019
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Address: RZ-58-M, (FF), GALINO.8, TUGHLAKABAD EXTENSION, TUGHLAQABAD FORT AREA, 110019, New Delhi, Delhi

I have lost my water meter may 2017 i lodge the complaint. I went to delhi jal board (Smpl) office ther are sayaing the meter cost for rs 7500/- you can not purchsase form the out side and you can not take the meter manufucting companey witch is approved from the delhi jal board. Delhi jal board approved meter cost rs. 1200 to 1500/-. So why i go for 7500/- smpl meter kindly resovel the matter
My connection number is [protected] and meter no 15078914
Delhi Jal Board customer support has been notified about the posted complaint.
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    S
    shrikant@28051980
    from Delhi, Delhi
    Nov 19, 2019
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    Address: C-4/21 Yamuna Vihar, New Delhi, Delhi, 110053

    I an a resident of C-4/21, Yamuna vihar Delhi-110053, the main sewer line near my house gets blocked regularly so many complaints have been made by me through telephone no[protected] at the junior Engineer's office complaint register located but, i feel really sad to say that no necessary action has been taken by responsible authorities. It is very shameful for the jal board sewage deptt. so i would kindly request the responsible authorities to take necessary actions as early as possible. I shall be really grateful to you.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      B
      Bkumar
      from Delhi, Delhi
      Nov 18, 2019
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      Address: K19A UPPER SECOND FLOOR, 110018

      Our neighbor got a habit of cleaning their basement daily and fills up the road with water daily. They tend to waste loads of water daily. I am sure this is a serious concern and serious action must be taken against such people who waste water un-necessary.

      Can some one please take action to fix these issues, so that we can save water.
      +1 photos
      Delhi Jal Board customer support has been notified about the posted complaint.
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        G
        gkhanna14
        from Noida, Uttar Pradesh
        Nov 15, 2019
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        Address: M 56 , OLD DOUBLE STORY , LAJPAT NAGAR -4 , NEW DELHI, New Delhi, Delhi, 110024
        Website: delhijalboard.nic.in/home/delhi-jal-board-djb

        Dear sir/ma'am

        Greetings!!!

        I am resident of m -56, 2nd floor, old double story, lajpat nagar -4, new delhi. I am getting supply of dirty black water from past two months, but unfortunately its not yet resolved after many complaints through emails to ceo delhi jal board and many another officers. I also lodge complaint on helpline 1916 with phone number [protected]. Many times but answer is we will make note of it and send to junior engineer. Please look in to this matter on urgent basis.

        Regards

        Gaurav khanna

        [protected]@live.in
        Delhi Jal Board customer support has been notified about the posted complaint.
        No info is provided as to where meter can be replaced. It was suggested to install from any where and submit the documents come along with the new meter. In market no document comes with the meter besides the cover box of meter. Then how one can claim benefit of this bill waiver scheme.
        I am Himanshu from opposite Gali no 4, main sagarpur, Delhi
        This is to bring in your kind notice that our residential sewer line is blocked past 15 days, due to this mosquitoes, flies and smell spread all over the area.

        Kindly send someone to unclog the sewer line as soon as possible.
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          E
          Eprrawa
          from Mumbai, Maharashtra
          Nov 12, 2019
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          Address: 110094

          In my adjacent house.. Two family are living in rent. House onwer is living in noida.

          Those rented person always wasted hundred of liters water in evening and morning. They never power off their motor after tank fill. I have asked them multiple time to take care. They started flighted.

          I have informed multiple time to their house owner (Mr. Das - [protected]) also but no action taken so far.

          Please take necessary action against this.

          Regards
          Praveen rawat
          [protected]
          Address - c-1/39a dayalpur delhi -110094
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            ashishkumar.gp
            from Delhi, Delhi
            Nov 11, 2019
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            Address: 1/11098 street no. 8 behind kirti mandir subhash park shahdara delhi 32, New Delhi, Delhi, 110032

            Dear sir

            I am a resident of subhash park shahdara. Adjacent to my house, a house is rented out where thousands of tons of water is being wasted/overflown everyday. Despite of multiple warnings to the owner and tenants, they keep on wasting water. I request you to take an appropriate action in the interest of society.

            Regards
            Ashish
            91-[protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
            Construction of new house there is blockage in sewer n the water come inside the house my overflow
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              A
              Ankit Battaa
              from Gurgaon, Haryana
              Nov 10, 2019
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              Address: KD 83B Ashok Vihar Phase 1, New Delhi, Delhi, 110052

              I have requested for name change since i have recently purchased house for which i paid close to rs 2500 where meter reading was mentioned as rddt.. I have never paid such a huge amount of water bill in last 1 year.. Infact my bill was always correct and was almost nil for the entire year.

              I checked the meter also and everything was fine. Pls look into it and call me at [protected]
              +2 photos
              Delhi Jal Board customer support has been notified about the posted complaint.
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                A
                anuja.kakkar
                from Delhi, Delhi
                Nov 10, 2019
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                Address: E block on bank lane, 110017

                I’m a resident of e-44, 3rd floor, saket.
                There is a 3 storied building on the back side of our apartment.

                There is a constant overflow of water from their 3 tanks, which begins daily at 6 am and continues for 4-5 hrs.

                It is alarming to see thousands of litres of water being wasted daily from that building and this has been happening for years now.

                Kindly look into the matter and get this wastage resolved.
                +1 photos
                Delhi Jal Board customer support has been notified about the posted complaint.
                Myself Pinki Malhotra,
                Resident of -52/27gf CR Park New Delhi-110019.
                This is to inform that our water meter has been stolen from our residence. Water meter K no. [protected]. Registered by the name of Ira Mandal.
                Kindly register my FIR and provide the copy of same as required by DJB.
                Thanks,
                Pinki Malhotra
                Hi,
                We have already raised the complain on 17th october and the complain number is[protected], still no action has not been taken.
                Also, my mother went to your office but nobody took it seriously, the officials there just sits and do time pass with lack o[censored]nderstanding and no willingness to solve the issue.
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                  S
                  Shiva2178
                  from Mumbai, Maharashtra
                  Nov 9, 2019
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                  Address: 979 A g block, Been Chowk, Sangam vihar, New Delhi- 110080, 110080

                  Hello sir,

                  As an citizen of south delhi. It's been 6 years i am residing at sangam vihar g block near dignity school and still there is one problem which was facing by everyone is water supply.
                  We are facing this issue from last number of years and the problems i want to point out to you is :

                  1) even after having pipeline connection across the street but there is no water supply in it. Please see attached photo.
                  2) we are getting the water once in a month and some times not even once.
                  3) we call for water tanks every time which cost us alot.
                  4) there is always fights happens between people and it got so serious that they even starts thrashing each other because of this issue.
                  5) we need to buy bottles for daily use and drinking purpose everyday.

                  We raised this concern many times but there was no solution received from delhi jal board.
                  There are many areas of sangam vihar in which got the pipeline connection of sonia vihar.

                  I appreciate aap government to improve the roads and education system in sangam vihar and across delhi but this is one of the main concern we are still facing from long time.

                  Request you to find some permanent solution by extending the connection or finding the root cause of the problem.

                  Thanks
                  Shiva
                  [protected]
                  +3 photos
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  I am also living in the same gali and I agree with each and every words.
                  This is really an serious issue existing in this area.
                  Please provide a permanent solution for this concern.

                  Thanks
                  Sir
                  I request you to refund the Excess Amount of Rs 2, 510/- paid against My K No [protected] in the name of gurvinder singh R/o J 5/160 Rajouri Garden, New Delhi 110027.At the Earliest possible.

                  I would be highly obliged.

                  Thanking you
                  (GURVINDER SINGH)
                  (M) [protected]
                  Request you to find some permanent solution by extending the connection or finding the root cause of the problem
                  I agree with the above statement.
                  its been 2 months we are not getting water supply, we are buying water from vendors on a regular basis.
                  This is not the first time every summer this situation occours.
                  I am resident of gali no. 12, G block, sangam vihar, Sitara masjid gali.G-240.
                  I am not sure why residents in this gali are not getting water on the other hand I can see everyone is getting water supplies outside this gali.
                  Please look into it.
                  It's a major problem.
                  Can we please get an extra line in this gali as water supplies are not reaching this height.

                  Thanks
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                    P
                    Pheonix_1978
                    from Mumbai, Maharashtra
                    Nov 9, 2019
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                    Address: Sarvahit Aptt, behind flat no:714, Sector -17, Pocket-A, DDA MIG Flats, Dwarka, New Delhi-75, Opp IP University, Dwarka, New Delhi, Delhi, 110075

                    Am filing this complainy post repeated reminders to the concerned authorities in my area. There is sone renovation work going on in my vicinity and they have made a illegal connection to the direct pipeline from where continous water wastage is there and they have also kept the drum wherein stagnant water is leading to breeding of mosquitos. Repeated reminders have fallen into deaf ears. Please take stringent action against the persons doing wishful wastage of natural resources.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      A
                      Abhishel
                      from Gurgaon, Haryana
                      Nov 7, 2019
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                      Address: C-11a bharat vihar kakraula, New Delhi, Delhi, 110078

                      I'm a resident of c-11a bharat vihar kakrola new delhi 110078.

                      There is a rental house opposite my house litres and litres of water overflows everyday no one notice overflow of water.

                      A huge amount of water is getting wasted from the residential tank everyday the owner of the house never vist here they ignore condition of house.

                      Please look into this matter at the earliest.

                      Abhishek kumar
                      +1 photos
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Ess flat ko MCD mei UNAUTHORISED CONSTRUCTION booked kiya hai wa third to fifth floors sealed kiya hai aur court case bhi file kiya hua hai jiski hearing date 7th november hai phir yaha private water meter kaise aur kiski permission se lagaya ja raha hai ple enquiry ker action le taki justice ho sake ple jald enquiry ho
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                        S
                        superss
                        Nov 6, 2019
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                        Address: M-304 Guru Harkrishan Nagar. New Delhi 110087, New Delhi, Delhi, 110087

                        Hi i am resident of h. No m304 guru harkrishan nagar, paschim vihar new delhi 110087 facing an issues of fast meter reading compare to actual consumption due to which i am getting an excessive bills. I went to near by office for complaining the same however they said to clear the due bill till date first and than they will come to resolve the same. I have already clear the due amount in fact excessive amount paid versus actual bill which they said will be adjusted in future bills. So just wanted to know till than should i continue with the fast reading machine or there will be any action on priority?
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          A
                          from Delhi, Delhi
                          Nov 5, 2019
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                          Address: Preet Vihar-Delhi, New Delhi, Delhi, 110092

                          Sir-i am-65-senior citizen - r/o 66-e - pocket-4 mayur vihar-phase-1 delhi-11091- we are not getting printed bills only payment messages are coming with reading & units. Meter reader mr. Tomar who is supposed to note down meter reading did not come & take the reading, therefore, we are getting bills rs.5000 & 4000 for 2-months. Last bill was received rs. 4000 & paid by me. While checking the meter reading i found major mistake in meter reading as per bill{ 852-946 (July 05 to sep. 27} for 94 units. I used to take the reading according to me { 867-938-july to sep} for 71 units. There was extra 23 units charged by delhi jal board. People of our residents used to get a bill for rs.400 to 500 for 2-months. Our total members are 4-adults+1-kid. I told mr. Tomar several times through whatts app-m # [protected] but sorry to say he did not respond to our request-please look into the matter and take stern action against mr. Tomar
                          Ashok sharma-m #[protected]; e-mail-id
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            Pragya Joshi 1212
                            from Delhi, Delhi
                            Nov 5, 2019
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                            Address: New Delhi, Delhi, 110058

                            Respected sir/mam,

                            Since 3-4 days the water supply we are getting in our house in janakpuri c2a block is very smelly and unsafe to use. It looks like that it is not purified properly. This is really unfair that we cannot use that water in any way and we cannot even drink that water and neither we can use it for any other purpose. Other than smelling bad its colour is also brownish. It seems like it has some sort of dirt or mud in it. It is requested please resolve this issue as soon as possible and help us in getting water supply which is purified and safe to use and odor and smell free.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              S
                              Shishank8491
                              from New Delhi, Delhi
                              Nov 5, 2019
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                              delhi jal board - overcharge/excess water bills

                              Address: Delhi Jal Board, Kakrola More, Delhi, New Delhi, Delhi

                              K no. [protected]

                              Dear sir,

                              I have received the water bill of rs ₹2875 for the bill period of 06.09.2019 - 31.10.19. The sum of the bill goes to ₹16, 027 from january2019. Despite of my regular follow-ups at the office of delhi jal board, janak puri there is no resolution/solution of the unauthorized bills.

                              My bill for the above k. No used to be always less then ₹1000 rupees after the honorable...
                              +2 photos
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                              Saurabh001
                              from Mumbai, Maharashtra
                              Nov 4, 2019
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                              Address: New Delhi, Delhi, 110042

                              I live in yadav nagar delhi. The water in my area is totally crap the water is very smelly. It seems like it comes from sewage the colour of the water is black. We can't even think of washing hands in that water. Please delhi jal board review this and resolve this issue. Thousands of people are suffering from this dirty water in my area it will be helpful if you if you resolve this issue as soon as possible. My water i'd is kno [protected].
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Nov 05, 2019
                              Updated by Saurabh001
                              Nobody has resolved this issue . Consumer complaint portal is showing resolved . What the hell is this . I am sharing the proof see pictures. Black sweage water is still coming . Nobody can imagine how bad is this for health. Plz do something.

                              Water theft in laxmi park nangloi fz block and waste water at road by people, like addresses fz 54a, fz40, fz52, fz50, fz55 etc. Some people have dual connection with The band. And not worry to misuse the water.

                              dirty water, like sewage water. totally smelly and black water. - Comment #3577708 - Image #0
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                                D
                                davinderh4
                                from Delhi, Delhi
                                Nov 4, 2019
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                                Address: New Delhi, Delhi, 110008

                                Respected sir,

                                Please find below current bill generated by djb.

                                Name: sunita trehan and
                                Davinder mohan
                                Address: 2702, 2nd floor (R. Side),
                                Ranjit nagar, south patel
                                Nagar, 110008
                                Mobile no.: [protected]
                                Zone/mr code: wz2/ 124/
                                Area code: a-7/rajendra nagar
                                Old wcn:
                                New kno: [protected]
                                Consumer category: cat i
                                Premise detail: individual house (No of
                                Floors-1, no of rooms-0)
                                Water usage: residential
                                Meter no.: m-413434
                                Meter type (Djb/pvt): djb (Op)
                                Meter size (Mm): 15
                                Bill no.:[protected]
                                Bill cycle: zall[protected]
                                Bill basis: regular
                                Bill date
                                30-oct-2019
                                Bill amount (Rs.)
                                712
                                Bill due date
                                16-nov-2019
                                Amount payable after due date (Rs.)
                                (5% surcharge will be applicable after due date)
                                747
                                Current period charges (21-sep-2019 to 30-oct-2019)
                                Applicable rate period description amount (Rs.)
                                22-sep-2019 to 30-oct-2019 total consumption charges 400.62
                                22-sep-2019 to 30-oct-2019 service charge - consumption between 20-30 kl 285.51
                                22-sep-2019 to 30-oct-2019 meter rent 26.00
                                22-sep-2019 to 30-oct-2019 subtotal bill amount 712.13
                                Adjustment details are listed below
                                *rebate scheme*
                                Rebate on arrear 0
                                Rebate on lpsc 0
                                Payable
                                Please note that meter is private owned by me not by the djb, hence no rent would be charge. On what basis you are taking charges of meter rent every time.

                                Secondly service charges mention rs 285 /- for 39 days. Can you please let me know how charges work.

                                Current consumption is of 36 units, since units are less does not charge any payment.

                                However, if the monthly consumption exceeds 20, 000 litres then charges for entire supply of water will have to be paid. But here charges are less then on what basis djb bill generate.

                                Kindly clarify this matter to me

                                Regards
                                Davinder mohan
                                [protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Dear Delhi Jal Board,

                                Water supply is very bad, water has a stinky smell and color is black, it smell like a Sewage water, I am a resident of G-Black Naraina Vihar, can you please look into the matter as soon as possible.
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                                  0017151000
                                  from Delhi, Delhi
                                  Nov 4, 2019
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                                  Address: Sanjiv Kumar K No.0017151000 G-152, Gali No. 7, 40 Feet Road, Molarband Extn. Badarpur New Delhi-110044 Mobile No. 9999501880 [email protected], New Delhi, Delhi

                                  Dear sir,

                                  Sub: rebate of water bill/ kno : [protected], area code : a-25/sarita vihar new delhi.

                                  This is to inform you that i have submitted enclosed letter along with required documents on 28.10.2019 at delhi jal board, sarita vihar, new delhi. But the said letter is not acknowledged from area code a-25 sarita vihar delhi jal board.

                                  As per location wise i am exempted water bill but i have received a huge amount bill for payment.

                                  I request you to please consider my case and raise minimum bill.

                                  Thanks

                                  Sanjiv kumar
                                  K no.[protected]
                                  G-152, gali no. 7, 40 feet road,
                                  Molarband extn. Badarpur
                                  New delhi-110044
                                  Mobile no. [protected]
                                  [protected]@gmail.com
                                  +10 photos
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    S
                                    Spiyer
                                    from Delhi, Delhi
                                    Nov 3, 2019
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                                    Address: B 11 amrita puri nilothi Ranhola madrasi colony west Delhi pin 110041, New Delhi, Delhi, 110041

                                    Respected sir. Unauthorized and illegal water connection near my house. These people waste water in regular basis. House no = b11 amrita puri nilothi ranhola west delhi pin code 110041. Around eight months family of this address self connect a illegal water connection at mid night. Because nobody can see this i'm the only person that i can see this at mid night around 2 am approx. Please sir and i request to you please take action against on this. This area amrita puri under paschim vihar delhi jal board. And i request to you please hide my details... Thanks...
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      fcavinod
                                      from Delhi, Delhi
                                      Nov 2, 2019
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                                      Address: TAGORE GARDEN, 110015

                                      We have two meters bearing nos. [protected] and [protected]. Out of that the meter no. [protected] is not working since long and excessive consumption quoted in another meter bearing no. [protected]. Last bills issued for rs 3684 and 3618 on meter no. [protected] and [protected] respectively. We have only five members at home. The consumption as per bill is too high. Which may kindly be rectified and another bill issued on bill no. [protected] may kindly be removed. Also this meter may kindly be discontinued immediately.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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