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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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H
HPuri
from Delhi, Delhi
Oct 6, 2019
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Address: 246-B, J&K POCKET, DILSHAD GARDEN, New Delhi, Delhi, 110095

Hi,

Our consumption of water is very limited on daily basis still i got a bill of around 2000every time even though kejriwal has implemented the policy of 20, 000 liters water free.

And every time i need to pay sewerage charges of around 500 and it wasn't cleared even a single day in a month then why i would pay this unnecessary amount along with my bill.

Request you kindly look into this matter at the earliest.
Delhi Jal Board customer support has been notified about the posted complaint.
Respected Sir, The sever of our street NO. F Block sahyog vihar matiyala near MCD primary school Khan steel shop B-18 has been block since last 2 week. water is over following.The bed smell creat many kind of trouble to us. Please kindly clean the sever & ungentley Thanx
cmsravi123's reply, Oct 3, 2019
Please action & lock my complaint please provide complaint number
Dear sir, This is to inform you that my water meter has been stolen yesterday dated 26 september 2019. My K no. is [protected]. It was installed on the ground floor. I request you to install a new meter as soon as possible. My address is K-15 sawan park, ashok
vihar phase 3 delhi- 110052.
regards,
Man singh
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    Pooja Sabharwal
    from Delhi, Delhi
    Oct 5, 2019
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    Address: HNO. WZ-114 tihar opposite chattri wala park subhash nagar behind singh sabha gurudwara tihar 110018, New Delhi, Delhi, 110018

    This is to inform you that in front of hno. Wz-114 tihar opposite chattri wala park subhash nagar behind singh sabha gurudwara tihar 110018, the sewer is blocked as the pipes for new connection were installed and the sewer was closed from inside. Kindly open that as the problem of water logging is faced and health is affecting due to mosquitoes. Also the sewer needs to be covered properly as its just in front of the house. Please do the needful as soon as possible.
    Delhi Jal Board customer support has been notified about the posted complaint.
    Oct 05, 2019
    Updated by Pooja Sabharwal
    Please contact on [protected]/ [protected]
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      D
      Defence Apartments
      from Gurgaon, Haryana
      Oct 4, 2019
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      Address: Suresh Kumar Mittra President, Defence coop. Group Housing society Ltd. Plot No. 9, Rohtak Road, Near Inder Enclave, New Delhi - 110087 9811357377 and 9868028437, New Delhi, Delhi, 110087

      Dear sir,

      Ours is a residential complex comprising of 182 flats.

      We have been receiving dirty water with suspended particles and worms since 30th sept 2019.

      A complaint has been lodged on 1st oct at local delhi jal board office at 8, bhera enclave, paschim vihar, new delhi (Complaint no. 118044) then reminder to on 3rd oct 2019 and 4th oct 2019.

      Residents are complaining of stomach problems on account of this. It seems sewer water gets mixed with the supply.

      Please get the problem resolved as soon as possible before it may not prove to be epidemic.

      Thanks and regards,

      Suresh kumar mittra
      President,
      Defence coop. Group housing society ltd.
      Plot no. 9, rohtak road, near inder enclave,
      New delhi - 110087
      [protected] and [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        N
        Neharaje
        from Delhi, Delhi
        Oct 4, 2019
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        Address: J-2-159, Madangir, New Delhi- 110062, New Delhi, Delhi, 110062

        I am neha. Live in j-2/159 madangir new delhi-110062.. My problem is related to sewage cleant. It's overload water is flowing at the street, which is creating a lots of problems for dweller. As u can see in the picture. It's harmfull for everyone. So plsss send your worker immediately
        Thanks
        Neha
        J-2/ 159, madangir
        New delhi - 110062
        (South delhi)
        Delhi Jal Board customer support has been notified about the posted complaint.
        Oct 04, 2019
        Updated by Neharaje
        Sewage water overload
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          D
          Durgesh Raghav
          from Noida, Uttar Pradesh
          Oct 3, 2019
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          Address: 533 2nd Floor Gali No 6 Govindpuri, New Delhi, Delhi, 110019

          Its been a year we are not getting water supply properly in govindpuri gali no 6.
          Water comes only for 30mins in whole day.
          It comes at 4am - 4:30am.
          And because of this problem i am unable to complete my chores activity fast also not able to give/focus during the night like what if i couldn't woke up on time then i will miss the ride.
          Also the water which comes is dirty water you can't take bath etc.
          I have made complaints on several portal also put the same on twitter couples of times tagging the head of delhi jal board, delhi jal board, cm of delhi, mr. Shishodiya & our pm but no resolution and action has been taken on the same yet.
          I humbly request you to look into such serious matter please 🙏🙏.
          Delhi Jal Board customer support has been notified about the posted complaint.
          Oct 04, 2019
          Updated by Durgesh Raghav
          The issue is still there, now even we are not getting that 30mins of water... Is it a punishment of escalating this matter???
          Delhi Jal Board is very pathetic and they are proving it that there is no culture in govt things people work according to their wish.
          Oct 07, 2019
          Updated by Durgesh Raghav
          It's been a week I am living here without water... Why Am i paying water bill when there is such a huge Gap also...When will I get an update on my issue... Is there any policy which has been laid down for Delhi Jal Board?
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            L
            lokesh2108
            from Delhi, Delhi
            Oct 2, 2019
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            Address: R.k. Sharma 163 Pratap Nagar Street 15 Mayur Vihar 1, New Delhi, Delhi, 110091

            Hi, This is pertaining to one incorrect bill delivered under my name and address. There are 3 water meters in my premises but this time one additional bill was delivered by your executive along with my regular 3 water bills. The K no. of that 4th bill is [protected] having bill amount INR 54000.00. Sir this is to bring your kind notice this K. No. doesn't belong to me so, kindly look into the matter and do the corrections in your database.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              A
              Aryan0071990
              from Mumbai, Maharashtra
              Oct 2, 2019
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              Address: prashant vihar, New Delhi, Delhi, 110085

              I am a resident of prashant vihar a block and there is mehta jewellers opposite lancer's school, when i pass by while strolling through street, i see water pouring and overflowing from their roof which i think is from water overflowing from water tank. It flows for hours both day and night and is happening since very long. Kindly look into the matter as soon as possible, as lot of water is getting wasted daily and action to be taken regarding this.
              Delhi Jal Board customer support has been notified about the posted complaint.
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                A
                Ajaygeetam
                from Gurgaon, Haryana
                Oct 2, 2019
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                Address: NW2/ 185/METERED Area Code: A-31/Rohini, New Delhi, Delhi, 110005

                Respected sir / madam,

                This is to inform that no one is staying in the above flat since beginning of april, 19 for which i have received the bill of rs 5551/- bill no.:[protected] for a period of 01-oct-2019 with reading as rddt from 13-jun-2019 with reading as rddt with days mentioned as 110 & consumption mentioned as 110 units.

                Also the earlier bill was having bill id[protected] and was of the period 27-may-2019 to 13-jun-2019 17 with amount of rs 2388/- for which no message / email was received.

                A kind request to please get both the above bill corrected as the water consumption is zero in these months

                Logging this complaint as there is no where i can complaint in djb site

                Thanking you & anticipating for a favourable reply

                Rgds/ajay & geetam
                [protected]
                [protected]
                [protected]
                [protected]@gmail.com
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  J
                  Jagat sharma
                  from Delhi, Delhi
                  Oct 1, 2019
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                  Address: 610 e ward no 3 mehrauli new delhi, New Delhi, Delhi, 110030

                  We are suffering the water problem last 1 month.in mehrauli ward no 3 so much of water supply problem, in our house some senior citizen person and small child below 2 month. We are talking to je and ae but no solution has been done till date and no provision of water tanker to deliver the water. Please provide a water. We are also paid a bill kindly consider this complaint on priority base.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    Y
                    from Delhi, Delhi
                    Sep 30, 2019
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                    Address: 110010

                    The employee of the ccd (Cafe coffee day) at gopinath bazar delhi cantt was spotted washing with running water with a hose, a car regd no. Dl12 cn 8613 model maruti suzuki baleno (Blue) at around 12:45 pm.

                    On advising, that he should use a bucket, the person went inside, probably to inform someone and resumed with what he was doing.
                    The activity lasted for good 20 minutes and funny part is that after wetting the car he started applying car shampoo and scrubbing during which he should have closed the tap. But he let the water flow without any consideration.

                    Few days back indian cricket skipper virat kohli was penalised for a similar act. Lets see how our government agencies deal with this case.
                    +2 videos
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    In our area many of family wastage off water by using pipes please cachk our area because they also use ground water . my area is g block pun jabi colony near shani dev mandir . if my complaint not solved by you then i will go to media .. ..
                    Hi Sir/ Madam,

                    I am live in palam village. My connection no is [protected]. In my area water is not coming since 4 months. No one is listing to us MLA, JE.

                    I hope you will do something on this matter.

                    Thanks
                    Gourav
                    [protected]
                    K no - [protected]
                    Hi sir we are facing water scarcity . Please see to our water supply in our area . We face this prob often . Hope you Lal resolve soon . Thank you
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                      sanjeevdhiman
                      from Jaipur, Rajasthan
                      Sep 30, 2019
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                      Address: MAYUR VIHAR PHASE-1, New Delhi, Delhi, 110091

                      Sir most respectfully my kno is [protected] my bill issued of 77 days has come of rs 1498 my last bill was nill we have taken the reading on 3rd sep 19 was 3640 and previous was 3602 so i request you to do nill payment of my bill every time bill has issued of 60 days why this time of 77 days please tell due to this reason my bill has come of rs 1498
                      My address 7 d pocket 3rd mayur vihar phase -1 delhi-110091
                      Mobile [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      We have received the Bill no:[protected] Dt: 22/08/19 with the amount of Rs 32679.00 with unnecessary charges, However till 2018 we have paid all the bills time to time.

                      Kindly look into the matter seriously and correct our bill ASAP.
                      Dear

                      There is supply water problem in my area since fortnight period.

                      which creating alot of problem in day to day life. It is requested to look into this matter at the earliest.

                      Hoping for positive response .

                      Thanks in Advance.

                      Street No. 17, 18
                      Sadh nagar palam colony
                      New Delhi -110045
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                        P
                        Praveen 0509
                        from Delhi, Delhi
                        Sep 30, 2019
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                        Address: 110092

                        I am resident of b-33, pandav nagar, delhi-110092. Sir a sewer is licated in front of my house. This sewer is broken from last many days & due to which my house jal board connection has also started smelling badly & it is very difficult for us to even drink water also. I request you to please look into the matter as soon as possible
                        Praveen chhatwal
                        [protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Oct 03, 2019
                        Updated by Praveen 0509
                        No action has been taken so far
                        Oct 06, 2019
                        Updated by Praveen 0509
                        Action is still pending from DELHI JAL BOARD still no repairs done

                        Oct 06, 2019
                        Updated by Praveen 0509
                        This broken sewer may cause some tragedy as it is in mid of road & in night there is no lights also
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                          Pratibha Bansal
                          from Delhi, Delhi
                          Sep 29, 2019
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                          Address: RZE 668/27 STREET NO. 27, SADH NAGAR, New Delhi, Delhi, 110045

                          I naveen bansal resident of rze 668/27 gali no. 27d sadh nagar ii palam colony new delhi-110045, want to register a complain against delhi jal board. As yesterday some of the members of djb were here for new pipeline joining and they left it incompleted, due to which whole area is s floading and the pit around 4ft deep. This may lead to birth of many unwanted diseases. Since today morning as water started flowing in the pipes lots of water in getting wasted and seeping in the ground which may lead to damage in the neav of the houses in the colony.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            G
                            G.george
                            from Delhi, Delhi
                            Sep 29, 2019
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                            Address: New Delhi, Delhi, 110064

                            Hi,
                            K no. [protected]

                            I've replaced my meter on 11-oct-2017. My meter is working fine but the status on my meter bills are shown as stp. My bill generated on 15 sept was 5119/- rs. I am attaching proof documents that my meter is working absolutely. Kindly, look into the matter.
                            Also, i have tried customer care number multiple time to escalate the matter, however, it does n't seem to connect me to any djb representative.
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Sep 29, 2019
                            Updated by G.george
                            Attaching document for your reference:
                            1. Meter Reading on 19-Sept-2019
                            2. Meter Reading on 26-Sept-2019
                            We are not getting any water supplies from last 6 months and no one taking any action regarding our complaints. Water is very essential for daily routine of life so please try to understand our problems and take necessary actions to solve out problems... Hope you act as soon as possible
                            Request to immediate visit at 216-217, G 26, Sector 3, Rohini, Delhi 110085 . Builder installed a Illegal water summer pump connection . And continuously extracting the ground level water also there is a lot of wastage of water . Request immediate action.
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                              A
                              AK srivastav
                              from Gurgaon, Haryana
                              Sep 28, 2019
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                              Hello sir/madam,
                              My Consumer Kno. [protected].
                              I live in G- block, Street No. 20, Karawal Nagar, Delhi - 110094.
                              Here is the biggest problem of Drinking Water Supply. Water is supplied for 2 or 3 days in a week for only 1 to 2 hours in morning before 7am. The supplied water quality is also very bad and non drinkable.
                              Due to this we have to pay for the water cane for drinking.
                              Also water bill is generated without any meter reading.
                              When water did not supplied then how to generated bill.
                              Please check and rectify my bill and supply the water properly.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                A
                                Ashish Dalhotra
                                from Mumbai, Maharashtra
                                Sep 27, 2019
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                                Address: mehrouali, 110030

                                I just moved to mehrauli city 3months before... Ward no 8...
                                Since that time i m watching a huge wastage of drinking water every day... Near mehta tailor chowk market near jahaz mehal...
                                There are so many. Drinking water pipe lines which are above, laying on the road and are broken from almost everywhere...
                                The road is full of water anytime... Like it's raining... The water is just totally wasted everyday
                                I have tried to complaint before... But never found any place to complain

                                I hope the concern authorities will so the needful to get it fixed
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Ish Sharma
                                  from Noida, Uttar Pradesh
                                  Sep 27, 2019
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                                  Address: New Delhi, Delhi, 110053

                                  I am a resident of delhi having k. No. [protected].
                                  My water bill for month july-august was generated for rs. 4005.40/- for a false reading recorded by the reading man.
                                  Reading taken on 12aug2019 shows 3775 which makes the total consumption to 110kl.

                                  Whereas when i checked on 25aug2019, my meter reading showed 3744 even 13 days later than when bill was generated. I have tried connecting to the person who visited my house and generated the bill in my absence as he handed over the bill over to my mother with this hefty amount. We are a family of 3 and only 2 o[censored]s live in the house. 110kl has never been used ever in the past as well.

                                  I hereby request you to help authorities look into the matter.
                                  My contact num - [protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Sep 27, 2019
                                  Updated by Ish Sharma
                                  I believe that the reading man clicks a photograph of meter when recording readings. I request DJB to check same in their database and make the corrections.
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                                    Dr.Rakesh Trikha
                                    from Gurgaon, Haryana
                                    Sep 27, 2019
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                                    Address: Rajender Nagar N.delhi-110060 -110060, New Delhi, Delhi, 110060

                                    Am resident of old rajinder nagar block 3, first and foremost the j. E out here is since last more than 15 years - is this a permanent area or transferable?
                                    Secondly were getting normal water supply but since last two days once again are getting contaminated water, upon contacting je got a very rude answer. How come mr. Kejriwal claims 24×7 water supply?
                                    Will appreciate a feed back, am filing a rti also.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      rumahomroy
                                      from Gurgaon, Haryana
                                      Sep 27, 2019
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                                      Address: New Delhi, Delhi, 110002

                                      This is to inform you that i have to regularly pass through ansari road gali no. 4b at daryaganj new delhi 110002. The building's name is prakash house.

                                      There is water tank which leaks huge amount of water throughout the day for over a month.
                                      You can imagine tons of precious water is being wasted everyday. Water is collecting and becoming breeding house of mosquitoes and germs.
                                      Moreover when we cross we also have to bear the fallling water on our heads. Everybody is suffering.
                                      Please take strict action as so many places in india are suffering from water shortage and here so much water is being wasted day and night. They do not listen to anyone. They know the problem. But are ignoring it.
                                      Please save people from getting dengue.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Bipul_Jha
                                        from Delhi, Delhi
                                        Sep 27, 2019
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                                        Address: 110096

                                        Hi,

                                        I am bipul living in new ashok nagar, we are facing inadequate water supply from almost past one month in this area. I have complained already regarding these issues, but they have not solved water supply issues. Even i also contact to are "je" they have also not any solution because they are not aware of the exact reason. When i contact the upper-level officer in this area, they directly answer we can't do any things. You area water supply problem issues only solve by you je, we have not any solution. I am very disappointed because of all this. It has never happened before.

                                        I request to our chief minister and also to delhi jal board department to kindly provide adequate water supply in new ashok nagar area as before. We will also recommend all djb staff you all should meet your responsibilities.
                                        Delhi Jal Board customer support has been notified about the posted complaint.
                                        Dear Sir, we are facing drinking water problem via Tanker provided by you in C 313 Block C ariya ...we don't have drinking water urge u to pls provide us Asap...Thank you
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