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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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R
rraidk
from Noida, Uttar Pradesh
Oct 14, 2019
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Address: New Delhi, Delhi, 110063

Hello concern,
I am currently residing at paschim vihar which is having water connection bearing, kno: [protected], area code 110063. For this month i was shocked to receive water bill for an amount of 1531 rs. My monthly water bill amounts generally range between 500 to 600. The bill for this 2 months is almost twice the amount of my regular bills. I investigated the matter from my side to find out the error and i noticed that meter reading unit for the current bill is showing more than units than the current meter readings which is impossible. Apart from this i dialed cc no 1916 and received prompt to press 2 for bill issue but call is getting disconnected and also not able to register complaint online. Forcefully i have to raise this concern through mail only.

I hope my complaints will be resolved asap.

Regards
Dilip rai
M: [protected]
Delhi Jal Board customer support has been notified about the posted complaint.
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Main sewer line is blocked with rain water owing to which there is water logging in area near dda flats 415 to 418, kindly do the needful in clearing the sewer line and bad water is flowing out of it due to which other lines are blocked which is creating a havoc for us. Kindly do the needful.
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Hello sir
I want to change my password in DJB because I forgot the old one.. Please help me out in this matter..I am very grateful to you... Please do it as soon as possible.. ...
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Sir i got two water bill msg in two different msg. My kno no-[protected].
My first bill rs of 836 and pay due date is 17 oct but today i got another msg of bill rs 4926 .
How its possible..??
Help me something is wrong..
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    L
    lavanya tejwani
    from Noida, Uttar Pradesh
    Oct 14, 2019
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    Address: Q block, lajpat nagar 4, old double storey, 110024

    Is aap even worth getting a single vote? What is the point of carrying out swach bharat abhiyan when sewers are overflowing?
    I am highly horrified to see the conditions of sewer in lajpat nagar 4, q block. After registrating end number of complaints against the same issue, today when i returned home i saw the most devastating sight of my life. The whole sewer has overflown and has come back in my house. Tell me how are we supposed to live in such filth? I am unable to use my washroom because i fear that it may make the situation even worse. It's a shame on the delhi government, jal board, mcd, and the centre government and whosever is responsible who could not even ensure a safe living environment for their citizens. Pathetic system it is where no one is ready to listen to our complaints. And dare they ask for votes this time and make fake promises.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      B
      biswajitdas1941
      from Gurgaon, Haryana
      Oct 12, 2019
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      October 2019 bill is exorbitantly high rs.13800.57 bill detail is also not there. I got notice in sms in mobile no. On 09th october 2019. From delhi jal board website also i could not get duplicate copy of bill. I got a copy of old bill dated 02 march 2019 bill no.[protected] where bill value is nil for a period of 60 days, units consumed 36, which is
      Delhi Jal Board customer support has been notified about the posted complaint.
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        I
        ishdude03
        from Gurgaon, Haryana
        Oct 10, 2019
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        Address: New Delhi, Delhi, 110053

        This is in connection with k no. [protected].
        My water bill for 161 days has been generated with total consumption as 113 units and amounting to Rs.2002/-.
        However, this bill does not include subsidy provided for first 20 units for every 30 days and thus amounts Rs.2002. As per my calculations, this makes 108 of total units subsidised. I request authorities to please look into this.
        Attached- bill copy.

        Contact no.[protected]
        +1 photos
        Delhi Jal Board customer support has been notified about the posted complaint.
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        We are residing at NIL 62, MALVIYA NAGAR, NEW DELHI 110017
        there is a very serious water problem occurred here due to non availability of water supply.
        You are requested to send someone for the checking the problem that why we are not getting water supply & others do

        regards
        Nikunj - [protected]
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          N
          naval kumar gupta
          from Ambala, Haryana
          Oct 10, 2019
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          Address: 275-C, pocket 2, Mayur Vihar Phase 1, 110091

          Water supply by delhi jal board in 275 (A, b, c, d, e, f) pocket 2, mayur vihar phase1, new delhi-110091 is so drastic from last 20 days. As the sewer water, is contaminated in the pipelines which is a serious problem for the residency and there is small children they are affecting such type of sewer mix water. The water is the basic requirement for everybody. So i request that please resolve the issue as soon as possible.
          Yours faithfully
          Naval kumar gupta (+91-[protected])
          Delhi Jal Board customer support has been notified about the posted complaint.
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            J
            Jyoti31406219
            from Gurgaon, Haryana
            Oct 9, 2019
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            Address: D1 104 second floor sec 11 rohini 85

            K no is [protected].. Wrong bill was sent to me which i paid in hurry... After goung to the office i came to know i jv paid extra amount of bill... Plz sir refund my extra - 1232 to my account as it cant be adjusted in my future bills as i always use water under 20 kl free limit... Kindly refund my amount asap... Bcoz soon i m going to sale my house too... If it wouldnt be return it would be completely a loss amount for me
            Delhi Jal Board customer support has been notified about the posted complaint.
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            Hi Jyoti, I am also in the same situation. Did you get the refund?
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              K
              Kushagr jolly
              from Noida, Uttar Pradesh
              Oct 9, 2019
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              Address: delhi, 110092
              Website: djb

              I am living alone and to my surprise my bill is so high that even family of four -six never got the bill so high. complianed may times but waste. got everything checked if some leakage is there but no leakages are there everything working well . house was also locked for 6 weeks even then bill is so high. i have been complaining since long but everytime gets just a call that it has been resolved but still getting high bill. help me and please check the matter
              Delhi Jal Board customer support has been notified about the posted complaint.
              Oct 09, 2019
              Updated by Kushagr jolly               hope this time it will be resolved. keep calling but that is also waste
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                S
                Sharmasaumya
                from Noida, Uttar Pradesh
                Oct 8, 2019
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                Address: GDA Officers colony Nehru Nagar 2nd B Ghaziabad, Ghaziabad, Uttar Pradesh

                I live in gda officers colony nehru nagar 2nd b ghaziabad.
                It has been noticed that from last 3 years water from tank is over flowing 5-6 times for half hour each. If somebody ask gaurd to open motor for personal use then also he does that.

                But no one is taking action. I have been registered complaint before also but not action has been taken. Please kindly look into this matter.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  T
                  Tabrezsagar
                  from Noida, Uttar Pradesh
                  Oct 7, 2019
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                  Address: Pooth kalan delhi, 110086

                  Sir
                  This is to bring to your kind notice that there is a leakage of water from main pipe of main road of pooth kalan bus stop towards prahlad pur (From bus stand to vatika) and the result is wastage of huge amount of water day by day. Kindly repair the main line to save water as soon as possible, as we all know every drop of water is so costly
                  Thanking you.

                  Pooth kalan bus stop towards prahladpur road delhi 110086.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    B
                    Bhartikaushik
                    from Gurgaon, Haryana
                    Oct 7, 2019
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                    Address: RZ 1103 gali no 14 sadh nagar Palam Colony New Delhi 110045, New Delhi, Delhi

                    Respected sir
                    This is to inform you that the sewer of gali no.14 sadh nagar palam colony near raj dairy is leaking vigorously the whole street is full of sewer water people are at high risk of having disease the children are sliding because of sewer water. So please fix the sewer leakage.
                    Kindly respond as early as possible.
                    Yours faithfully
                    Pandit satish kumar kaushik
                    Gali no 14 sadh nagar palam colony new delhi 110045
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      K
                      Kiran Modii
                      from Mumbai, Maharashtra
                      Oct 6, 2019
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                      I am a resident of 752-b sukhdev nagar kotla mubarakpur new delhi.

                      I would like to draw your attention on this issue that,
                      People on the 4th floor next to my house waste water from their tank everyday.
                      The flat is rented.
                      I have complained many times but they still shed water.
                      I am requesting you to take action on this as soon as possible.
                      Please look into this matter at the earliest.

                      Kiran modi
                      [protected]
                      +2 videos
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      View replies
                      There is no water supply in Old Rajendra Nagar block 20 from past 3 days (28.09.19 - 01.10.19) . This is quite frequent in this area no attention is being given . People are facing problems to even carry out day to day activities. Kindly look into the matter ASAP and restore the supply.
                      Reply
                      My neighbor is wasting water almost for an hour every day. Despite of many times inform him about water problem in area, he is wasting and
                      Lost almos 1000 lit of water everyday and not switching off his bore machin, kindly take some action

                      Address : WZ BLOCK HOUSE NO. 5, SHASTRI NAGAR, DELHI-110052
                      Reply
                      I, ibrana khatoon r/o s-233 school block shakarpur delhi 110092, in my area the water we're consuming coming like it's coming from sewer brown coloured smelly water please do something otherwise we all will fall ill.
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                        H
                        HPuri
                        from Delhi, Delhi
                        Oct 6, 2019
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                        Address: 246-B, J&K POCKET, DILSHAD GARDEN, New Delhi, Delhi, 110095

                        Hi,

                        Our consumption of water is very limited on daily basis still i got a bill of around 2000every time even though kejriwal has implemented the policy of 20, 000 liters water free.

                        And every time i need to pay sewerage charges of around 500 and it wasn't cleared even a single day in a month then why i would pay this unnecessary amount along with my bill.

                        Request you kindly look into this matter at the earliest.
                        +1 photos
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                        Respected Sir, The sever of our street NO. F Block sahyog vihar matiyala near MCD primary school Khan steel shop B-18 has been block since last 2 week. water is over following.The bed smell creat many kind of trouble to us. Please kindly clean the sever & ungentley Thanx

                        unnecessary charges applied - Comment #3554154 - Image #0
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                        cmsravi123's reply, Oct 3, 2019
                        Please action & lock my complaint please provide complaint number
                        Dear sir, This is to inform you that my water meter has been stolen yesterday dated 26 september 2019. My K no. is [protected]. It was installed on the ground floor. I request you to install a new meter as soon as possible. My address is K-15 sawan park, ashok
                        vihar phase 3 delhi- 110052.
                        regards,
                        Man singh
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                          P
                          Pooja Sabharwal
                          from Delhi, Delhi
                          Oct 5, 2019
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                          Address: HNO. WZ-114 tihar opposite chattri wala park subhash nagar behind singh sabha gurudwara tihar 110018, New Delhi, Delhi, 110018

                          This is to inform you that in front of hno. Wz-114 tihar opposite chattri wala park subhash nagar behind singh sabha gurudwara tihar 110018, the sewer is blocked as the pipes for new connection were installed and the sewer was closed from inside. Kindly open that as the problem of water logging is faced and health is affecting due to mosquitoes. Also the sewer needs to be covered properly as its just in front of the house. Please do the needful as soon as possible.
                          +2 photos
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Oct 05, 2019
                          Updated by Pooja Sabharwal                           Please contact on [protected]/ [protected]
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                            D
                            Defence Apartments
                            from Gurgaon, Haryana
                            Oct 4, 2019
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                            Address: Suresh Kumar Mittra President, Defence coop. Group Housing society Ltd. Plot No. 9, Rohtak Road, Near Inder Enclave, New Delhi - 110087 9811357377 and 9868028437, New Delhi, Delhi, 110087

                            Dear sir,

                            Ours is a residential complex comprising of 182 flats.

                            We have been receiving dirty water with suspended particles and worms since 30th sept 2019.

                            A complaint has been lodged on 1st oct at local delhi jal board office at 8, bhera enclave, paschim vihar, new delhi (Complaint no. 118044) then reminder to on 3rd oct 2019 and 4th oct 2019.

                            Residents are complaining of stomach problems on account of this. It seems sewer water gets mixed with the supply.

                            Please get the problem resolved as soon as possible before it may not prove to be epidemic.

                            Thanks and regards,

                            Suresh kumar mittra
                            President,
                            Defence coop. Group housing society ltd.
                            Plot no. 9, rohtak road, near inder enclave,
                            New delhi - 110087
                            [protected] and [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              N
                              Neharaje
                              from Delhi, Delhi
                              Oct 4, 2019
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                              Address: J-2-159, Madangir, New Delhi- 110062, New Delhi, Delhi, 110062

                              I am neha. Live in j-2/159 madangir new delhi-110062.. My problem is related to sewage cleant. It's overload water is flowing at the street, which is creating a lots of problems for dweller. As u can see in the picture. It's harmfull for everyone. So plsss send your worker immediately
                              Thanks
                              Neha
                              J-2/ 159, madangir
                              New delhi - 110062
                              (South delhi)
                              +1 photos
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Oct 04, 2019
                              Updated by Neharaje                               Sewage water overload
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                                D
                                Durgesh Raghav
                                from Noida, Uttar Pradesh
                                Oct 3, 2019
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                                Address: 533 2nd Floor Gali No 6 Govindpuri, New Delhi, Delhi, 110019

                                Its been a year we are not getting water supply properly in govindpuri gali no 6.
                                Water comes only for 30mins in whole day.
                                It comes at 4am - 4:30am.
                                And because of this problem i am unable to complete my chores activity fast also not able to give/focus during the night like what if i couldn't woke up on time then i will miss the ride.
                                Also the water which comes is dirty water you can't take bath etc.
                                I have made complaints on several portal also put the same on twitter couples of times tagging the head of delhi jal board, delhi jal board, cm of delhi, mr. Shishodiya & our pm but no resolution and action has been taken on the same yet.
                                I humbly request you to look into such serious matter please 🙏🙏.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Oct 04, 2019
                                Updated by Durgesh Raghav                                 The issue is still there, now even we are not getting that 30mins of water... Is it a punishment of escalating this matter???
                                Delhi Jal Board is very pathetic and they are proving it that there is no culture in govt things people work according to their wish.
                                Oct 07, 2019
                                Updated by Durgesh Raghav                                 It's been a week I am living here without water... Why Am i paying water bill when there is such a huge Gap also...When will I get an update on my issue... Is there any policy which has been laid down for Delhi Jal Board?
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                                  L
                                  lokesh2108
                                  from Delhi, Delhi
                                  Oct 2, 2019
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                                  Address: R.k. Sharma 163 Pratap Nagar Street 15 Mayur Vihar 1, New Delhi, Delhi, 110091

                                  Hi, This is pertaining to one incorrect bill delivered under my name and address. There are 3 water meters in my premises but this time one additional bill was delivered by your executive along with my regular 3 water bills. The K no. of that 4th bill is [protected] having bill amount INR 54000.00. Sir this is to bring your kind notice this K. No. doesn't belong to me so, kindly look into the matter and do the corrections in your database.
                                  +1 photos
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                                    A
                                    Aryan0071990
                                    from Mumbai, Maharashtra
                                    Oct 2, 2019
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                                    Address: prashant vihar, New Delhi, Delhi, 110085

                                    I am a resident of prashant vihar a block and there is mehta jewellers opposite lancer's school, when i pass by while strolling through street, i see water pouring and overflowing from their roof which i think is from water overflowing from water tank. It flows for hours both day and night and is happening since very long. Kindly look into the matter as soon as possible, as lot of water is getting wasted daily and action to be taken regarding this.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      Ajaygeetam
                                      from Gurgaon, Haryana
                                      Oct 2, 2019
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                                      Address: NW2/ 185/METERED Area Code: A-31/Rohini, New Delhi, Delhi, 110005

                                      Respected sir / madam,

                                      This is to inform that no one is staying in the above flat since beginning of april, 19 for which i have received the bill of rs 5551/- bill no.:[protected] for a period of 01-oct-2019 with reading as rddt from 13-jun-2019 with reading as rddt with days mentioned as 110 & consumption mentioned as 110 units.

                                      Also the earlier bill was having bill id[protected] and was of the period 27-may-2019 to 13-jun-2019 17 with amount of rs 2388/- for which no message / email was received.

                                      A kind request to please get both the above bill corrected as the water consumption is zero in these months

                                      Logging this complaint as there is no where i can complaint in djb site

                                      Thanking you & anticipating for a favourable reply

                                      Rgds/ajay & geetam
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]@gmail.com
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        J
                                        Jagat sharma
                                        from Delhi, Delhi
                                        Oct 1, 2019
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                                        Address: 610 e ward no 3 mehrauli new delhi, New Delhi, Delhi, 110030

                                        We are suffering the water problem last 1 month.in mehrauli ward no 3 so much of water supply problem, in our house some senior citizen person and small child below 2 month. We are talking to je and ae but no solution has been done till date and no provision of water tanker to deliver the water. Please provide a water. We are also paid a bill kindly consider this complaint on priority base.
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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