Delhi Jal Board Complaints & Reviews

Block 60, ramjasroad karol bagh, delhi 110005, would like to bring your attention on the water shortage that we are facing. We have been going through the water crisis since 6 months. Because of which we are facing lots of problems as there is no water for our daily consumption. There is no supply of water at all or if it comes it is for a very short time.
All are neighbours are facing this problem as well. We have already given our complains collectively but there has been no action taken.
So, i am requesting you to kindly take immediate action.

I request you please send the machine which clean the sewerage as facing issue because of blockage water get inside our shops abd environment is unhygienic.
As it’s like harrashment to our customers they don’t come to our shop.

My mla he never took a stand as always his staff give excuse.

Since last 2 year i hv been fighting with this.

Every where the pipeline were replaced but here they were having order but still they didn’t replace the pipeline.
Because of small pipeline and flow of water if more as one dsui washroom is next to my office there water flow also come i reply u if they don’t want to replace pipeline atleast get it clean after 15 days every month.

I am a resident of 9/306 iii floor, sunder vihar paschim vihar, delhi -87. People who live in 9/307, puris they switch on their motor let the water running for hours even the tank is full. I have requested them several times to have motor alarm but they paid no heed. Today also it is almost one and a half hour and the water is running continuouly from the tank. I mean the tank is over flowing since 1.5 hours.
Kindly do something.

Regards

We the resident of nawada bazar najafgarh are facing the issue of dirty water (Sewage mixed water) in the entire nawada bazar area, najafgarh, new delhi-110043 from 1st auhust 2019 to till datewhich leads to spreading of infections, therefore kindly look into the matter and supply clean water because it is hampering the right to live of the people of najafgarh

Sir
I am mrs usha narang h/o mr sk narang r/o b 4/19 sector 15 rohini delhi 110085
I am senoir citizen, me and my husband live here.
The water was not comes constantly, i am not getting the correct bill, water will not come on the pipe line, the water presure are also to much slow
I am complaint so many times at dj board
But no action. Has been taken
My bill was not correct
Bp no: [protected]

Kindly take action and solve my problem

Please refer to our complaints regarding the above subject dtd. 23rd may 2019 and reminder for the same dtd. 12th july 2019

You are requested to please do the needful by replacing the faulty water meter installed at our residence b-7/64, safdarjung encalve main new delhi -110 029 and revised the bills w. E. F. March 2018 to till date. As no meter reading reflects on our bills from march 2018 on wards but charged very heavy lpsc charges.

Kindly change the meter at the above address and issue fresh bills without lpsc charges.

Since 3-4 days the gutter is overflowing it has alot of smell. We complaint 3 days ago but no action was taken. The same problem we are facing from last 8months.in every 3 days gutter overflowing problem we are facing. This is really un acceptable that our children cannot even go out with this. It has alot of smell. Can any one take the complaint seriously and can rectify this issue today and help us to resolve this.

The mainhole in backlane behind D - 194 Ashok Vihar phse - 1 is blocked causing very offensive smell in our home, it may cause health hazard, periodic cleaning was also seemed not taken place this season. So I kindly request you to please get it cleaned soon. Hope to see the action soon
Thanks
Dr R R Kapoor
D - 194 Ashok Vihar phase -1
Delhi -110052

In our area kala mahal gali rajan there is very poor water supply we do not have sufficient water for daily use water supply for very short time sometimes no supply of water for 2 to 4 days we have been registered our complaint at 1916 2 to 3 times but no one comes to visit or to resolve our problem we are facing this problem since 8 months kindly take immediate action

We disconnected our captioned connection at our mori gate, delhi, house on 29/06/2011, vide receipt no.283075 for rs 3846 including rs 100 as disconnection charges. Being senior citizen, we start leaving with my son at his house at pitampura, delhi. As mori gate house is on first floor and now not in an inhabitable condition, we decided to sell it out. I have visited djb, partap nagar on 02/08/19, 13/08/19 and again on 19/08/19 vide their dairies n0.1850, 1928 and 1953 with a request of "no due certificate.' but till date, not received the same. Disgusting. Please help, at least to senior citizen

Dear sir/mam,

This is to inform you that i (Owner) resident of flat no. 233, pkt-13, ph-1, manglapuri, dwarka, new delhi – 45 with installed water meter no. 2014a2035364 on 10.12.2016 by delhi jal board vide its receipt no. 12691 in exchange of existing old water meter. The k. N. O. Number is [protected].

That in july 2016 / january 2017 i found my water meter stolen due to no supply of water in taps. I have lodged a complaint to palam police station instantly. Thereafter no effective steps were taken by the concerned police.

That due to hefty/inaccurate bills without consumption recently on 01.03.2019 i installed isi marked kranti meter no. 100371 purchased through recognized shop vide receipt no. 2089. I am a regular water consumer of djb and paid last bill on 13.08.2019 vide receipt no.[protected] amount of rs. 19.120/-.

That submitting the application regarding installed above mentioned water meter along with requisites the 02 officers on the desk for receipt of application in room 127 denied to accept the same and also directed to contact ms. Sunita in room no. 123. Ms. Sunita declined to accept the application on the pretext with condition that the l&t is only authorized water meter installer and no other brand water meter is acceptable therefore threw the application in wind. Ms. Sunita also warned to undersigned that if i fail to deposit rs. 7200/- price of new water meter then i will continue receiving the hefty wrong water bill identical to earlier once. Ms. Sunita forced me to deposit 7200/- or else face the consequences. Ms. Sunita also affirmed that the meter reading will be hypothetical even if no water meter installed until new installation and reading in installed meter is void and will not consider while billing next. There has been no meter reading by any official since last one year and wrongly mentioned meter reading date as 29.06.2019 in bill. You are sending average bills.

That on 16.08.2019 i again visited the same office to submit the fresh application for water meter installation however, ms. Sunita along with mr. Devendra declined to accept the application despite the undersigned ready to submit the required amount of rs. 7200/- there and then wherein they demanded copy of fir which is lost due to over sightedness by me.

Hence, i bound to deposit amount of rs. 7200/- cost of new water meter installation to reduce fraud created as planned strategy by delhi jal board.

The true copy of receipt last bill paid is enclosed and details of current installed meter testing report & guarantee/warranty card, receipt is in safe custody of the undersigned. Under the circumstances, i request you to resolve the issue at the your earliest, so that may be correct reading of the meter and the correct water bills are prepared hereof.

The meter reading as on 10.08.2019 is 0006092 to be noted.

Thanking you

(Ms. Archana sharma)
Advocate - delhi high court
Flat no. 233, pkt-13, ph-1,
Manglapuri, dwarka,
New delhi-45
Mbl. No. [protected]

Sir,
I would like to inform you that laying of sewer line in street no. 10, durga park, near dabri extension was done but the sewer connection from small manhole to main manhole was blocked for smooth working but they intentionally not clear the same after repeated requests. Due to this sewer water is flowing in the street from last 15 days. They only assured us to clean the manhole before leaving the site but they did not do so. As a result the sewer water is flowing in the street and mosquitoes have developed which causes the serious problem to the society.

Sir, this is totally the work of negligence which can't be avoided. Nobody can expect this kind of workmanship from the department.

We, the residents of street no. 10, request your kind indulgence to unblock the sewerline and to solve our problem at the earliest.

Thanks & regards,

As per notification no. Djb/dor/policy/2013-14/109 dt.01.01.2014 related free water consumption upto 20kl per month is exempt from payment of water bill w. E. F 01/01/2014. But in our bill for the period from[protected] to[protected] consumption 48 days consumed unit 26. According to the bill period my monthly consumption is less than 20kl. But djb is charging me bill of rs. 1095 for that period that is violation of above mentioned circular.
Please do the needful

Kno no. [protected]

There is a taxi stand by name malwa taxi stand at address - plot no.1 local shopping centre madangir near pushpa bhawan who waste water a lot atleast 2-3 times during a day by washing there cars by using pipes daily.

There tank overflows and there is no one to look after to take care and control the wastage as there water tanks have locks on them and water keeps overflowing the whole day. The taps in the washroom keeps running frequently and litres and litres of water is wasted daily.
Neither any water metre is installed for tracking consumption of water.

Please look into the matter at the earlist.

मान्यवर
मेरे हाउस नो. T -576, गली नो. -2, गुरूद्वारे वाली गली, बलजीत नगर, नई दिल्ली -110008 में पानी की बहुत समस्या हो गई है, रात को 02 बजे पानी आधे घंटे के लिए आता हे, घर में दो कनेक्शन है कम से कम 800 -1000 लीटर पानी की जरुरत होती है जो पूरी नहीं होती, पानी भरते- भरते बीमारों जैसी हालत हो गई है, सुबह समय से ड्यूटी भी नहीं जा पाते!
गली में पानी की लाइन बहुत छोटी है, लोगो ने पांच -पांच मंजिल मकान बना लिए हैं, बड़ी -बड़ी मोटर लगा रखी हैं और पानी की लाइन मैं पानी का प्रेशर नहीं रहता तो हमारे मकान तक पानी नहीं पहुँच रहा जिससे हम बहुत परेशान है गली मे ओर लोग भी परेशान हैं
कृपया हमारी समस्या का समाधान करे आप कि अति कृप! होगी

I have got water bill of my premises at vikaspuri from 18th april, 2019 to 24 july, 2019 for the amount of rs. 10376. The numbers of days for billing cycle is listed as 97 and units consumption given as 146. However, previous meter reading status taken on 18 april 2019, is given as /rddt and current meter reading status taken on 24 july, 2019 is also listed as /rddt. When meter reading is detained (Rddt), how can current consumption indicated as 146 units? To my surprised arrears of amount rs. 3875 is also added in water bill without indicating any reason, while my all previous bills are cleared as given in payment history. My premises water bill is coming always in high amount while we hardly used excess water. I checked water meter of my premises, it is working properly. I am 88 year old super senior citizen and it is not possible for me to run from one place to other place for rectifying my water bill. I lodged my complaint at 1916 (Toll free number for complaint) and complaint number is given as [protected]. It is requested that my complaint may be listen earlier due to my age and health.

Sir i am a resident of j -12/39 rajouri garden, new delhi 110027. Since 1963 my father was in possession of the said property. Till date, the sewar line has not been replaced. Every alternate month i have to complain about it's blockage. The pipe appears to be old and small about 3 to 4 inches dia. I request to replace by a 10 inch dia to avoid any blockage/ reverse flow.
Regards
Satish chopra
J 12/39 rajouri garden
New delhi 110027

Sir,
I m resident of 565 mukeem pura subzi mandi clock tower Delhi 110007. I woul like to take your attention on our probls. The sewrage line is blocked in our locality form long time. Many time your worker clear it but pipe line is blocked every after 1 day. Pipe line chocking reason is the saver line was changed 10 to 12 years ago, due to which the entire pipeline is now frozen, so the pipeline gets chocked again and again. This creating lot of bad smell and developing large number of Insects.

Please help us we have made complaints many times my complaint no. is[protected] dated 06/08/2018 but no action take yet kindly let us know where we have to do complaint. So that we take breathe relief.

Thanks & Regards

Since about a month very unclean and incredibly foul smelling water is being supplied to homes of consumers residing in hari enclave, dda lig flats, hari nagar, near deen dayal upadhyay hospital.

This happens every year during monsoon season. I want to bring this to the notice of delhi jal board so they may take appropriate action on this matter.

I request them to start working on covering the drainage and pipeline system so that the water supply does not get contaminated during rainy season.

The water being currently supplied is not even good enough to wash clothes. Our bodies begin to smell if we take a bath in this water.

The water is unfit for drinking even after passing through a ro water purifier.

We request you to correct this on a permanent basis so that it doesn't happen every year.

Thank you!

My sister dr (Mrs) tripta verma, retd associate professor, [delhi university] stays at b 1a/ 27b, (Dda mig flats) janakpuri, new delhi, her water meter connection k no. Is [protected]
She is abroad in usa since last three months. She has asked me to lodge this complaint on her behalf. She had paid last bill as per meter readings, for rs. 4831/- on 25.04.2019.
Now she has seen on internet another bill for rs. 1077/-. {to be paid by 26th august 2019} some arrears to be paid are shown. This is totally incorrect and we lodge a strong protest. When premises are locked and there is no water consumption, how another bill can be raised. Please withdraw this bill urgently.
Thanks
N. K. Sethi
For dr tripta verma (Mobile — [protected])
My mobile — [protected]