Delhi Jal Board Complaints & Reviews

Sir, sewer outside my house no. Wz-197/2 street no.3a varinder nagar new delhi 110058 is completely damaged from last 1 year and is creating problem for all the houses in the street. Its upper lid and base is completely broken due to which sewer wall bricks are dropping inside hence blocking the sewer and resulting to overflow. Please repair the said sewer as earliest as possible as any thing unusuall can happen as children used to play in the gali. Please consider it seriously.
Thanks

This is to inform you that the sewer is our gali overflowing since two month and dirty water coming out continusly in our gali
We have complaint many time to djb helpline but there has been no any action taken by your department. There is very foul smell in the area and creating hazardous helth problem including dengue.

Kindly resolve our problem and take action seriously.
Address. H 32a and 33b rama park
Mohan garden uttam nagar
New delhi 110059

Sir,
K no [protected] reading not correct in billhouse is locked from 18 months
Our meter reading is 1604, in bill show 2132 with out reading before four month then we send the photo of meter reading 1604 and again i send the photo of reading with news paper 1604 with 15 th letter registered post on[protected] to zro c-2-b janak puri in 14 letter we send the electricity detail zero unit in one year.
I again request you please come to check the reading. First ring me.
Mobile-[protected], [protected]
[protected]@gmail.com
Avtar singh wz 3a/5 gf lane no 12 guru nanak nagar tilak nagar new delhi-110018

Sewer lines of our area behind qtr no 539, sector 1, r k puram, new delhi 110022 are blocked very badly. Concerned department employee came to clear the lines but failed. Our area is totally smelling and looks like a flooded area. So you are requested please do the needful at the earliest. Please clear all the sewer line with hi tech equipment. Looking forward for your kind action towards the safe and clean environment

To,
The executive engineer
Delhi jal board
Dr. Mukherji nagar, delhi

Dear sir,
Your kind attention is drawn to the following table for your kind perusal and necessary action.

The delhi jal board (Djb) bill of 8 months around (43 thousands rupees). Our kno is [protected]. For a family, this bill is not at all feasible.

Initially we were told that pay the amount then it would be corrected so we paid around 13000 rupees in february 2019. After the meter checking, it was found that there was problem with the meter but bill hasnt been adjusted. After the meter correction the meter is running around 5 times slower. But they havent replaced the meter. Current outstanding is 31000. We cant pay this illogical bill. There is no satisfactory response from the delhi jal board office as they just say that you have to pay bill. They very well agree that bill is unjustified but they say they can't do anything about it. Please get this corrected and also refund our 13 thousands rupees paid earlier.

I will earnestly request you to please take an appropriate decision after this plea.

With due regards
Sincerely yours
Narinder malik
([protected])

Dear sir,

My k no-[protected]
I have subit my last bill on -14 jun 2016 of rs 524, on that time my outstanding was 0, now after 3 or 4 years jal board sent me bill of rs 16419, i want my monthly statement... Sirkejrival give 700 ltr water free in a day. I have not use extra 700 ltr so how can this bill is correct. I was go also at jal board office but they didnt give response

Dir delhi jal board ke reader bina site par aaye hamare ilaake mai bill office se hi bana dete hai or zero bill ka masage aata hai par bill down lod karo to bill par or meter reding mai kafi farak hota hai is tarah 3-4 bill bhejne kew baad 1 din reading lene aate ahi or 3-4 bill mai kam bheji reading last bill mai jorkar hajaron ka bill banante hai kai complaint mail ke baad bhi koi action nahin hua or na reader aaya
Hamare 3 bill hai or sabhi mai garbar kar rakhi hai

Zro ek
I am receiving huge bill for my connection no [protected] installed at f51, laxmi nagar. East delhi. My flat is vacant and locked for almost 18 months. Even meter was also stolen in august18. New meter was installed and reading is still nil. But bill has accumulated to 75000 and not corrected despite many complaints.
Kindly correct the bill.
On pal
F 51 mangal bazar,
Laxmi nagar delhi
[protected]

Dear sir/madam,

We have been approaching since long, but till date our complaint has not been resolved by djb. Initially they did lum sump billing without visiting our premises and then we paid the amount (Inr 3688.99) against djb invoice no[protected]. A hard copy with a request for waiver has been submitted to djb and they assured for the action. Till date we have not received our payment back (Rs. 3688.99) which was not payable but we paid to avoid any penalty.

I would like to inform you that djb is continued with lum sump invoicing and also raising invoices without considering our request. There is no clarity at all.

Djb has sent sms for notice on nonpayment of the current bill amount rs. 2881 against bill no.:[protected].

Please assist us how we can pay this amount if our issue has not been sorted till date?

We will appreciate if you intervene in this matter because our request for waiver is still not attended for lump sum and incorrect billing.

Please do the needful.

Regards,
Sanjeev

Hi,

We the residence of block no.15, dakshinpuri, dr. Ambedkar nagar sec.05 are facing concerns with overflow of an illegal sewer in front of house no.271 block no.15. Because of the slope, the sewer waste and water is flowing in front of our houses which may make our children ill. As that's the only path for moving out from the house, we the residence of house no. 248 to house no.268 of block no.15 are forced to walk on that sewer waste and water every day.

Would request you to kindly look into the issue on urgent basis and provide solution.

This is to inform you that we are getting dirty and black drinking water from tape every day in my locality no. RZ 59, South extension part 1, Uttam Nagar, . This worst quality of water causing many hazardous problems on our health and it is specially affecting our children's health. This problem is not limited to me as it is also affecting my neighbours family.
I am raising concern to you as I believe it will addressed asapby helping us in getting good quality of water from Delhi jal board.
Request you to address it asap as it is making our living Very difficult.
Thanks

My K No. is [protected]

Regd.
Devender Gautam
[protected]

Delhi jal board
(Government of nct of delhi)
Hq: varunalaya phase ii, karol bagh, new delhi – 110005
Regular water bill
Name:, h. Roshni devi
Address: rz-cd-146, mahavir
Enclave part i, mahavir
Enclave, 110045
Mobile no.: [protected]
Zone/mr code: sw1/ 325/
Area code: a-31/kakrola more
Old wcn:
New kno: [protected]
Consumer category: cat i
Premise detail: individual house (No of
Floors-1)
Water usage: others
Meter no.: 041348
Meter type (Djb/pvt):
Meter size (Mm): 15
Bill no.:[protected]
Bill cycle:[protected]
Bill basis: provisional : actual average
Bill date
02-jul-2019
Bill amount (Rs.)
471
Bill due date
19-jul-2019
Amount payable after due date (Rs.)
(5% surcharge will be applicable after due date)
495
If bill is not paid till bill due date-
Water connection may be disconnected
*124403109352440333632518*
Meter no uom current meter read previous meter read current consumption
Meter reading
Date
Reading / meter
Status
Meter reading
Date
Reading / meter
Status
Days units
041348 kl 02-jul-2019 / mloc 16-apr-2019 154 / ok 77 18
Bill details: current period charges (16-apr-2019 to 02-jul-2019)
Applicable rate period description amount (Rs.)
17-apr-2019 to 02-jul-2019 total consumption charges 94.86
17-apr-2019 to 02-jul-2019 service charge - consumption < 20 kl 375.79
17-apr-2019 to 02-jul-2019 subtotal bill amount 470.65
Adjustment details are listed below
Arrear, if any (Rs.) 0.00
Opening balance/adjustment, if any (Rs.) 0
Total consolidated bill amount payable (Rs.) 471
Late payment surcharge (Rs.) 23.53 amount with lpsc (Rs.) 495
Bill history payment history
Bill id bill from date bill to date no. Of days amount (Rs) units
[protected]feb-2019 16-apr[protected]
[protected]dec-2018 25-feb[protected]
[protected]jun-2018 27-dec[protected]
[protected]apr-2018 22-jun[protected]
[protected]mar-2018 19-apr[protected]
Receipt id amount (Rs) date
[protected].30 27-feb-2019
[protected].00 30-may-2017
Important message
Use of online booster not only increases chance of water contamination but also increases the bill. Please do not use online booster.
Delhi jal

Please check reading of above bill

Sir i have delhi jal board connection with CA No. [protected]

On intimation by meter reader, i changed my Meter and informed the same to the Delhi Jal Board office Kakrola More on 05.09.2018 that i have replaced my meter on 20.08.2018. Diary No. ZRO (SW) I, 2749 dated. 05.09.2018 acknowledge the receipt. I apprised to Inspector regularly and he written on my application/bill copy that bill may pl be revised with 0 to 271 units(as on 01.06.2019). However, till date i am receiving every bill for stop meter status.

Kindly issue me the revised meter reading bill in place of stop meter status so that i would submit the same to the delhi jal board.
Making payment for stop reading make no sense and result in pending units unpaid. Therefore i request to kindly look into the matter and issue me units bills. Current Meter Reading 325 (as on 12.08.2019)

Dear sir
I am a resident of mahavir enclave part-1 (Peepalwali gali) suffering from our drinking water coming everyday mix with sewer line water. This contaminated water making afraid to use become much disceses. It's too dirty. Yesterday sunday 11/08/19 the water came very dirty smells. No one inform or complaint against this. I don't know why people are silence. We are the staff if ddu hospital. Kindly help me to resolve this issue.
Kindly inspect our area and take immediate action.

Thanking you
Yours truly
Francis

I'm residents of palam village, masjid wali gali new delhi-110045.
Our street's sewer is completely block.
Sewage overflow through the main holes
On the street and it's become the primary source of mosquito, were the public faced several problems, inspite of several complaints there is no solution.
The mcd team comes and empty the sewer but they will go same problem is regenerat after 2, 3 days.
I hope you will take a serious step to this serious issue as soon as possible

Nikhil sood
Wz-830, pal village new delhi - 10045
Masjid wali gali.

Your sincerely.

Sir, from past one month the water supply in our home /area gautam vihar gali no 7 delhi 110053. Is adverse. Water has a bad smell and taste. We r not able to use this water for cooking and drinking purpose.. Sir we face lot of difficulty and if this condition of water continues.. This leads many health problems..
Sometime getting good drinkable water but most of the time bed odour smell taste water suppy.

I hope u will understand and do the needfull and supply the clean water for use.

Sir, from past one month the water supply in our home /area gautam vihar gali no 7 delhi 110053. Is adverse. Water has a bad smell and taste. We r not able to use this water for cooking and drinking purpose.. Sir we face lot of difficulty and if this condition of water continues. Sometime getting good drinkable water but most of the time bed odour smell taste water suppy. This leads many health problems.. I hope u will understand and do the needfull and supply the clean water for use.

Hi sir/madam,

This is to inform you that we are getting dirty & smelly sewer water as drinking water from tape from last 10days in our locality: house number 606/6 tf govind puri, new delhi-110019. This water is so dirty, blackish and smells really bad. It seems some water line has merged with sewer line. I have never expected that the quality of water that delhi jal board is supplying is going to be that bad. This worst quality of water is causing many hazardous problems on our health and specially affecting children. This problem is not limited to me as it is also affecting my neighbors family.

I am raising this concern to you as i hope it will be resolved as soon as possible. As are not even left with sufficient water to complete daily necessary tasks. It is badly effecting our daily work schedules.

Thanks,
Poonam
Contact no. [protected]

सेवा में
श्रीमान दिल्ली जल बोर्ड
नगर निगम नई दिल्ली

बिषय :- बिल सही करवाने के समबन्धित पार्थना पत्र कनेकशन (K no. [protected])

महोदय आपसे निवेदन है, मेरा पानी का बिल सही करने का कट करे,

में लक्षमी पंत
U - 34a / 1, शंर्म कॉलोनी, बुध विहार फेज २, नई दिल्ली 110086, कनेकशन (K no. [protected])

* महोदय मेने पानी कनेशन के लिए अपने पेपर व पैसे जमकरवाये, दिल्ली जल बोर्ड ऑफिस में मेरे पास रशीद है,
* महोदय मेरे फ़ोन नो. [protected] में sms आया, कनेकशन (K no. [protected])

* महोदय पांच महीने के बाद में एक sms आया की आपका बिल अमाउंट लगभग 2950 /- है,

* महोदय मेने अपने घर के आस पास सभी लोगो से पता किया पानी का कनेशन तो किया नहीं जल बोर्ड ने और बिल भेज दिया, सभी लोगो ने और आपके मीटर रेडिंग ऑफिसर ने मुझे बताया की कनेशन अपने आप करवाना है, और मीटर खरीद कर लगाना होगा और फिर मीटर और कनेकशन किया हुए फोटो व request letter दिल्ली जल बोर्ड ऑफिस में जमा करवैये, तब बिल सही हो जायेगा,

*महोदय मेने ऐसा ही किया कनेशन करके फोटो और लेटर जल बोर्ड ऑफिस में रिसिविंग करवाया दिनाक 5/7/2018 (कम्पलेंट न.२५५४९) दिल्ली जल बोर्ड अधिकारी आये रीडिंग लेकर गये, बिल सही हो जायेगा बोले अधिकारी जी, पर बिल सही नहीं हुआ, फिर रीडिंग अधिकारी आया और मेने रीडिंग अधिकारी को बताया महोदय पानी आ नहीं रहा है बिल आ जाता है, अधिकारी ने फिर से कंप्लेंट करने को कहा,

*महोदय कंप्लेंट करवाने के बाद १० से २० दिन लगभग पानी आया, और फिर वही पुराना बिल अमाउंट rs ३३१०/ आया

* महोदय मेने फिर request letter रिसिविंग करवाया मीटर की फोटो और मीटर रीडिंग के साथ दिनाक 5/9/2018 (कम्पलेंट न.10901)

* महोदय फिर मेरा बिल आया अमाउंट rs ३३१०/ आया फिर request letter रिसिविंग करवाया दिनाक 7/5/2019 (कम्पलेंट न.2669)

महोदय में प्राइवेट जॉब करता हूँ, और तबीयत ख़राब है, में बार बार आपके ऑफिस में नहीं आ सकता किप्या मेरा बिल सही करने का कश्ट करे,

महोदय आपकी बड़ी किप्या होगी

धन्यवाद
Laxmi pant
U - 34a / 1, शंर्म कॉलोनी,
बुध विहार फेज २,
नई दिल्ली 110086,
कनेकशन (K no. [protected])
फ़ोन नो. [protected]

I am resident of block 32 in old rajinder nagar. There is no water supply for last 3-4 days. Even the water which come sometime is absolutely black and unfit for use. Complaints and visits have been made to the local area office but no result.

Children have to live without water and authorities are unable to attend for reasons beyond our knowledge. The condition is serious and tough. Requesting immediate attention.
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