Delhi Jal Board Complaints & Reviews

Sir we just purchased a new flat, but we don't know the K. No of our water bill. Please help us by providing the K.No .
Phone number - [protected]
Address - J & K - 72, Laxmi Nagar, Delhi-92

Dear sir/Madam
My K No.[protected]
I am not residing at Village Mukhmelpur, Delhi-36 since 2003. I am staying at Rohini where my K. No.[protected] for your information please.

I informed to concerned ZRO for the same who advised to pay amount Rs.1050/- for nill further payment bill. I paid the same on 19.6.2020 vide receipt No.[protected] but still receiving bills without nill payment.
It is requested to kindly exempt for complete pending payment Rs.11, 160/- for forthcoming bill because I am not staying at my village.

Thanking you in anticipation for quick resolving my issue and obliged.
Regards
CHANDER PAL GAUTAM -Mob.[protected]

K no. [protected]

Final Disconnection Bill No.
[protected] Dt 24-5-22 was paid
vide Receipt No[protected] on
on 26-5-22.

It is 7 months now.. Urgent action reqd

Bills still generating - will DJB end matter?

.Seewer in back street of House no. A-91, School Road, Uttam Nagar, New Delhi-110059 is complete blocked and required urgent cleaning.

Seewer in back street of House no. A-91, Gali no. 28, School Road, near shoes market, Uttam Nagar, New Delhi -110059 is completely blocked and required urgent service and cleaning.

Respected sir,
Earler we were staying at someother place and we moved to this particular address in July '2022 but the bill we received is 6, 347, which is very much shocking as water supply in our area is very poor and before we moved we were informed by neighbours that there had been no supply of water for two to three month, imagine what people went through n inspite of that we got so much bill our consumer no is [protected].Please look into the matter and allow us to pay appropriate amount. Moreover, we are only two members and i being senior citizen can't afford to pay such big amount for which i am pretty sure not responsible.
thanks

Firstly timing of water is horrible i.e. 11pm, 4 am other than this water was coming rarely and now its been totally stopped. There is no water in my tank what should i drink now..? I have called tollfree(1916) and they have registered complaints 2 times but no resolution. Literally i am frustrated with water scarcity.

27-12-22 Grievance ID- [protected]
Bill ID[protected]
This has reference to Grievance ID- [protected] dated 13th Dec 22, you have closed this without response to me. I once again request you to pls look into the matter and respond to me.
I. am inn receipt of bill dated 07-12-22 for Rs.1010. This is raised without taking any reading and the fact that there is no water supply in my house. This was raised in Aug 22 but you have closed my complaint without addressing the issue. You are once again requested to pls visit our premises with prior information so that we can show you the meter and you can check whether we are getting water supply or not.

O SHO
Santnagar, Burari-
110084

Subject: thief of water meter connection no. K no. [[protected]]

Sir,

This is to inform that someone has stolen my water meter no. K no. [[protected]] and regd.in the name of Prema Kumari r/o Hno-5352, B- Block, Galino 115/16, Santnagar, Burari, delhi 110084on 20th Nov 2022 in the afternoon. Kindly lodge my fir complaint so that i can apply for a new water meter.

Yours faithfully,
Prema Kumari

Myself Narayan chand talwani, resident of flat no.46, first floor, BF block, Shalimar Bagh, new delhi-110088, jal board k no. is [[[protected]]], my water meter has been stolen by thieves on 4th January, 2023 at night.
Kindly lodge my FIR as I have to register my new meter.

Narayan Chand Talwani
[[[protected]]]

सेवा में,
दिल्ली जल बोर्ड (मुख्यालय)
पब्लिक रिलेशन्स कार्यालय
रूम सं. 306, तीसरी मंजील
वरूनालया फेज-2
झण्डेवालां, करोल बाग
नई दिल्ली-110005

विषयः- लगभग 08 माह पश्चात् भी जल कनेक्शन न मिलने के संबंध में।

महोदय,

सविनय निवेदन यह है कि मैं रमेश कुमार बर्णवाल 133/बी, गली नं. 21, विपिन गार्डन एक्सटेन्शन, नियर द्वारका मोड़, वेस्ट दिल्ली-59 आपको अवगत कराना चाहता हूं कि मेरा उक्त पते पर स्थित मेरे निजी मकान हेतु मेरी पत्नी श्रीमति अर्चना कुमारी द्वारा फरवरी-2022 में नए जल कनेक्शन हेतु आवदेन किया गया था परन्तु करीब पूरा वर्ष अर्थात् 10 माह बीत जाने के पश्चात् भी अब तक हमें नए जल कनेक्शन प्राप्त नहीं हुआ है। उक्त संबंध में हमारे द्वारा कई बार (अब तक 8 बार) द्वारका मोड़ स्थित जल बोर्ड कार्यालय में शिकायत दर्ज कराई गई है परन्तु उस पर अब तक कार्रवाई नहीं हुई है। हर बार कुछ अलग-अलग कारण बताकर उक्त कनेक्शन हमारे उक्त पते पर लगाने से इंकार किया गया है। कभी काम करने वाला नहीं है, कभी मीटर नहीं है तो कभी एक महीने के बाद कर देंगे आदि। उक्त संबंध में हमारे द्वारा आपके कार्यालय को ऑनालाईन मेल भी किया जा चुका है परन्तु अब तक जमीनी स्तर पर किसी भी प्रकार की संतोषजनक कार्रवाई नहीं की गई है। उक्त संबंध में यह भी अवगत कराना चाहता हूं कि मेरे पश्चात् मेरे गली में ही जल कनेक्शन हेतु किए गए आवेदन पर कार्रवाई किया जा चुका है। आज दिनांक 31/12/2022 को भी हमारे घर के नजदीक स्थित कार्यालय में फिर से शिकायत की गई थी जिस पर भी उनका जबाब संलोषजनक नहीं दिया गया एवं यह कहा गया कि हमारे पास सैकड़ों कनेक्शन हेतु लाईल लगी है हमारी कनेक्शन पर 10 जनवरी के बाद देखेंगे। इससे यह जाहीर होता है कि उनकी अपने कार्य/जिम्मेदारी के प्रति रूची नहीं है एवं हमारे बातों को टाला जा रहा है। अतः अंतिम रास्ता हमें न सुझते हुए उक्त शिकायत के लिए हमें आपको पत्र लिखना/मेल करना पड़ रहा है ताकि उक्त बातों/अपने परिवार की परेशानियों को आपकी संज्ञान में ला सकूं।

महोदय मैं केन्द्रीय रिजर्व पुलिस बल के 04 बटालियन, रायगड़ा (उड़ीसा) नक्सल क्षेत्र में तैनात हूँ । हमारे घर में दिल्ली बोर्ड द्वारा का जाने वाली मीठे जल का कनेक्शन न होने के कारण मेरे साथ-साथ मेरे घर वाले बहुत परेशान हैं एवं अब तक हमें जैसे-तैसे बीना मीठे जल के गुजारा करना पड़ रहा है। अतः आपसे अनुरोध है कि उक्त लिखित हमारे समस्या का संज्ञान लेते हुए जल कनेक्शन की शीघ्र आपूर्ति के लिए संबंधित को आदेश जारी करें ताकि उस पर निदान शीघ्र-अति-शीघ्र हो सके। इसके लिए मैं सदा आपका आभारी रहूंगा।

धन्यवाद
रमेश कुमार बर्णवाल
133/बी, गली नं. 21,
विपिन गार्डन एक्सटेन्शन,
नियर द्वारका मोड़, वेस्ट दिल्ली-59,

Dear Team,

I have disappointed with the service.

I have deposited the money against the KNo [protected] on Monday 17of dec 2022 already however, No one came for the connection yet. Even, I have informed to offline Delhi Jal board office for the same in Najafgarh area.

Kindly check the status why this is getting late even, After making the payment. Why no one is giving attention ??

Contact me asap at [protected]

To,
The SHO,
Police station, ANAND PARBAT INDL AREA
New Delhi 110005

Subject: Thef of water meter connection no. K no. [[protected]] namely PAWAN ARYA regd.

Sir,

This is to inform that someone has stolen my water meter no. K no. [[protected]] regd. in the name of PAWAN ARYA at 62/2, THAN SINGH NAGAR, DELHI 110005 on 23th December 2022 in the evening around 4pm. Kindly lodge my fir complaint so that I can apply for a new water meter.

Yours faithfully,
MOHD SARTAJ

We are receiving high water bill from last month. Earlier our bill used to come for approximately[protected] for two months. Now last month's bill was 27000. We are a family of 4 adults and 1 kid. Our earlier consumption has always been 0.5 to 0.6 units per day. But this time the consumption is coming to 2.8 units per day, which is not possible.
Please check the fault in the water bill and meter and rectify our bill.

Dear Sir / Madam,
This complaint has raised by me as my bill shown as DFMT status in the month of March'2022. Its been happened when the one guy comes at our home to taking the meter reading, the guy questioning us why the meter reading is not increasing ? we answer them that we hardly consume the water supply because its come early in the morning & most of the time the water comes out vey dirty, but i think he completely ignore us & authority raised an average bill of Rs. 890/- on our bill. I personally visited the our area DJB office & tell them about this matter & shown our meter current reading & Photo which neither defected nor damaged, but they said you have to pay this amount, because DJB meter reader has privatized & the guy who took the reading & mark the DFMT status has trf. some other department. Pls. advice what to do, because this type of things harrased the consumer. So kindly requested to you resolve this issue as soon as possible. Regards - Bijender Singh K No. [protected],

My water bill of Delhi Jal Board has been paid in excess of Rs. 2033/- against CA no. [protected]. Please arrange to refund it.

The meter status mentioned in the bill generated is showing as ns (No status) which is not correct.The fact is that the premise was un-occupied from time the connection was take. Only from July-2022, it has been occupied. The reading taken by self on July-2022 was 6. Our meter is working fine and in good condition . Seems the bill has been generated on pro-data basis and not on actual consumption. This has resulted in inflated bill. Kindly re-visit and do the needful correction

Below have my connection details

My K. No. [protected] in the name of Mani Ram R/o C-14, Ganesh Nagar Complex Pandav Nagar Near Hanumaan Mandir Delhi-110092

The SHO
Police Station Sarai rohilla
Delhi-110052

Subject: Theft of water meter connection No. KNO-[protected]

Sir,

This is to inform that someone has stolen my water meter No.KNO-[[protected]], flat B1777, Shastri Nagar, New Delhi- 110052 on 09.12.2022 . In order to install a new water meter, DJB wants a copy of FIR for the same. kIndly register my FIR for the same and copy given to me.

Your faithfully,
Neeraj Rathor

Dear Sir, My water connection no.[protected] in which our usage is NIL and still we are receiving huge amount of water bill and even after so many complaints for correction of bill but still no action has been taken by DJB. So request to kindly rectify my bill.

Regards
Vijay Kumar Gupta
M-[protected]

Since 2 days there has been acute water shortage in C1/9 Vasant vihar . No warning was given 2 days ago and water supply was abruptly stopped. Since then water had not been coming. We want an explanation for this prolonged shutdown of water services. We urge DJB to look into the matter and resolve the issue immediately to avoid further harassment to the residents of Vasant Vihar.