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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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N
neerajsalwan
from New Delhi, Delhi
Jun 20, 2018
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Address: New Delhi, Delhi, 110088
Website: www.delhijalboard.nic.in

Dear Sir
House No--19--basement--Nishant Kunj opp metro pillar 332--near Kohat Metro station Pitam Pura Delhi.The owners of this basement are stealing DELHI JAL BOARD water from the last ten years .The basement owners are stealing water from the main line without installing water meter and are not paying even a single penny to DELHI JAL BOARD.
A raid should be organised be organised and strict action should be taken against water thiefs.
DELHI JAL BOARD should take action and bill should be raised fine and penalty of last ten to years theft of water should be charged and also Legal action shoud be taken against these water thiefs.
People of Delhi are drinking water from tankers and these basement owners are wasting drinking water and are not paying for that
Thanks and hoping swift action against culprits
Delhi Jal Board customer support has been notified about the posted complaint.
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    santanuchakravarty
    from Mumbai, Maharashtra
    Jun 18, 2018
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    Address: New Delhi, Delhi, 110095

    Dear Sir,
    This refers to my written complaint submitted at DJB's Sahadara office - ZRO, GT Road, vide their acknowledgement no.5228 dated 03/04/2018. Regretted to say, 2-1/2 months have passed but my grievance has not been redressed yet. It was told that I'd be posted through sms regarding the redressal status, and was told not to make any payment till that time. But, to my shock, instead of sms regarding the complaint, I got sms regarding a fresh bill only, with addition of an late payment charge of Rs.656/-, there total due raised from 13132/- to 13788/-. I visited the office again last week with the issue & met Mr. Devender, the person concerned for my area, whom my said written complaint was forwarded for redressal. He assured me that, he would visit my place, check the meter, investigate the matter within the due date of my fresh bill, and settle / answer my issue. Till date, nothing has been done by him except delivering some repeated false promises. This is in spite of my multiple follow up with him on his mobile - [protected].
    Sir, in this situation & today being the last date of bill payment, I have left with no other option than making payment of the billed due amount -Rs. 13788/- as per the fresh bill.
    My request to you is to consider the matter for taking up with M/s DJB and also do the needful for an early redressal of my registered grievance pending there.
    Please refer my bill id .[protected] dt.30/03/18 & also no,[protected] dtd.31/05/18 in this regard.
    Regards,
    Santanu Chakravarty . Mobile - [protected], [protected]
    +1 photos
    Delhi Jal Board customer support has been notified about the posted complaint.
    Jun 19, 2018
    Updated by santanuchakravarty
    Kindly read the word 'area' in the subject as 'arrear'. It is a typographical error. Sorry for the inconvenience, if caused any.
    I purchased the above flat. I have to mutate the water supply in my name. For that I have to make upto date payment. For the last 2 months I am being made to run from pillar to post by your R.K. Puram office. All I am seeking is the bill to enable payment since the meter status is MLOC.
    ssmi's reply, Jun 14, 2018
    K No 442641000
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      S
      Sapnasuri
      from Delhi, Delhi
      Jun 18, 2018
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      Address: 110005

      I am a resident of 5c/17 new rohtak road karol bagh new delhi 110005after so many complaints no measures have been taken the water is smelling so bad there is selvage water mixed in pipe and we are having health problems like vomiting and diahrea and skin problems it's been more than two years we are facing the problem we are buying water from outside kindly look into the matter which is very serious water borne deseases are so serious regards sapnasuri
      Delhi Jal Board customer support has been notified about the posted complaint.
      Hello,
      I am living for vipin garden there is no water supply since 1 month. Please reslove it as soon as possibel
      New connection bill
      Tav123's reply, Jun 16, 2018
      New connection bill
      Plot 70 gaj ka hai
      No factory
      No goodam
      Verification ho gaya hai
      Aap ko abgat karna chahta hu Sahi bill bheja jaye
      Tav123's reply, Jun 16, 2018
      Mobile no : 9999699081
      Name ; gyanwati
      Tav123's reply, Jun 16, 2018
      अतः आपसे निवेदेन है कि इस समस्या का निदान शीग्र करे
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        K
        Karan89
        from Delhi, Delhi
        Jun 17, 2018
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        Address: New Delhi, Delhi, 110059

        My house is locked for over 5-years n dey keep sending bills for no usage... Also water meter is stolen how they r making bills... As per delhi government 20000 liter water is free then why they are sending bill without usage... They hv made till 22862 rs bill which is incorrect.

        Regards
        Karan
        K no - [protected],
        Address - plot no-55 phase -1a om vihar, uttam nagar, new delhi-110059
        Delhi Jal Board customer support has been notified about the posted complaint.
        M block pratap nagar is facing dirty water problem with foul smell since last 2 months.
        Plz Look after into this matter as soon as possible.
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          H
          Harshita Sherwani
          from Agra, Uttar Pradesh
          Jun 17, 2018
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          I am harshita living in punjabi colony narela. We are facing a lot of problems due to short suplply of water. Water is supplied only for max. 30 mins. Even water is not availablr for daily doings like washing clothes, washing dishes, even for drinking.. We cant start ro system because of lack of water supply. Daily we have to purchase drinking water from. Outside.

          I request u to look into the matter asap as its affecting a lot
          Delhi Jal Board customer support has been notified about the posted complaint.
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            V
            Vinod_comp
            from Nagpur, Maharashtra
            Jun 16, 2018
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            Address: New Delhi, Delhi, 110034

            Since 3-4 months, we have been repeatedly complaining to delhi jal board about the contaminated water supply in rani bagh, delhi.
            The water supply has decreased to some particular timings ie 5am ro 8am and then 5pm to 8 pm and even in these timings the water we get smells alot.

            The quality of water is so filthy that leave drinking aside it cannot be used for any household chore.
            The smell is so strong that the water cannot be used to even wash hands.
            Resulting in health problems.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              V
              VINEET SINGH PHARMA GURU
              from Noida, Uttar Pradesh
              Jun 16, 2018
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              To
              The administration
              Director
              Delhi jal bord
              (Budhnagar, inderpuri, nd)

              Subject – regarding better water supply
              Remember 3
              Still i have not received any solutions from your side.

              Respected sir,

              With due respect, i beg to say that i live in budhnagar, a167 inderpuri new delhi. It is a thickly populated area. Being a public locality, it is also famous area in our city. But the water supply in our locality is not regular. It is made one time in two days and for a short time. Sometimes the water supply is not made for three days continuously. Other resources of water are not in well condition here. There are only two hand pumps in our locality. They are either in bad condition or out of control. They supply very little water after the hard labor. It is not enough for the people of this locality. Even the wells in our locality are dry. People cannot get water from them enough to fulfill their needs. Because of this people have to fetch water from a long distance. They spend a lot of time in bringing water. This affects in their daily work. The time which they have to spend on their necessary work has to spend on bringing water.

              Therefore i request the concerning authorities to look into the matter seriously and take necessary steps for solving the problem. So the water supply may kindly be made daily in our locality. People may get rid of the problem of poor water supply.

              I shall be highly obliged to you.
              And also waiting your positive response.

              Thanking you sir,

              Yours faithfully
              Vineet kumar singh
              A-167, budh nagar
              Inderpuri new delhi
              Near durga medical store
              [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
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                S
                Soni Kargeti
                from New Delhi, Delhi
                Jun 15, 2018
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                Address: New Delhi, Delhi, 110075

                Location - dda flats delhi employee resident, near dps matiyala sec 3 dwarka.
                During water supply in alternative days. After filling up of water in tanks thire is continues wastage of drinking water about 2, 3 hr in society.

                Society president and je are not even bothered to take any action against such mismanagement and wastage of resource.
                Request you to kindly visit and see this waistage

                Please take necessary action against same.
                +2 photos
                +1 videos
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                  R
                  Rajni Ankit
                  from Delhi, Delhi
                  Jun 15, 2018
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                  Address: South West Delhi, Delhi

                  Hello all,

                  This is in request of water bill from delhi jal board. I know we have applied for mutation and change of name on the bill. I believe consuming water becomes so costly in delhi.

                  I believe water is now like a gold.

                  I have talked to a lady from delhi jal board and she said these are the charges which everyone had to pay.

                  For a common middle man it is impossible to pay water bill in such high rates.

                  From 3 months we were checking our bill and saw no bill attached and suddenly in june they have give us an amount of rs: 5846. So i request you to please lower the bill as we always make payment on time.

                  Regard,
                  Rajni rawat
                  Indian citizen
                  +1 photos
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                    P
                    pitara
                    from Delhi, Delhi
                    Jun 14, 2018
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                    Address: 110032

                    I am radhey mohan a super sr citizen aged 87 yrs. An old water connection was reopened by delhi jal board in the premises 3/90 nehru street vishwas nagar shahadra delhi-32 on 28.02.2018 (K no..[protected]). The premises is lying vacant. But i had received a provisional bill of 120 kl amounting to rs 4677/- for the period 28.02.18 to 31.05.2018 i. E. For 3 months. Today meter reading is 02 kl only.
                    The bill should be for zero amount. Kindly correct the bill for zero amount
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Jun 14, 2018
                    Updated by pitara
                    Pl solve my wrong billing problem at the earliest. The bill should be for zero amount
                    Respected Sir

                    we are complaint from 1 months we get sewer water water is so poor & dirty still no action taken yet so pls solve this problem asap

                    Sumit Gandhi

                    1/134 Ground Floor Subhash Nagar, New Delhi-27(Block-1)
                    Mob. [protected], [protected]
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                      L
                      lalit9w
                      from Delhi, Delhi
                      Jun 14, 2018
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                      Address: New Delhi, Delhi
                      Website: djb.gov.in/DJBPortal/portals/DJBCustomer.portal

                      Respected Sir,

                      SUBJECT - New Connection Water Bill penalty and Unauthorized Penalty wrongly charged - New KNO [protected]

                      I got massage as bill amount 22, 518 on 14-Mar-18/-. Which is incorrect. It has been charged wrongly in my FIRST bill as I already submitted NOC and development Fee of land owner Mrs. Surji Devi. I moved at current address on Feb-17 and applied new connection later with all VALID documents. But till date I have not received any DEMAND NOTE for FIRST New connection, despite of, I received Bill pending of Rs. 22, 518/- I already submitted application for amendment on 28 Mar-18. In same building RZ-F 1013/9, TRHEE Flat owners (Mr Anil, Mr Sher Singh, & Mr Ranjit) shifted at month of OCT-16 to May-17 consecutively, They got connections very easily without any extra penalty EVEN they are receiving Meter reading Bill on Normal Charge.

                      At same Building RZ-F 1013/9 2nd floor (Back) FLAT OWNER Mr. Ranjit, applied in Mar-18, connection confirmed and meter installed on May-18 with in 2 Month of period.

                      I have Below 4 queries to DJB (DELHI JAL BOARD AUTHORITIES) as per below points...

                      Q.1- Why I am being charged so much amount when we all shifted at same time and applied almost same time ?.

                      Q.2- How come possible 1 person -Mr. Lalit Kumar (2nd Floor owner -FRONT) in same building being highly penalized of INR 22, 518 however same 2nd floor owner (Back) Mr Ranjit applied Mar-18 and confirmed connection in May-18, within 2 month of period ?.

                      Q.3- How come possible as 2 another person (1st Floor -Flat Owner - Front n Back), Sher Singh and Mr. Anil singh got connection without penalty ?.

                      Q.4- As per reply of Nidhi Srivastava (Dir. Revenue Department) Its Jal board policy, and amount charged 3 year back. So My question to Ms. Nidhi is, 'How would you approved and waived penalty of above mention 3 person. If Jal board policy is equal to all people of Indian Citizen

                      ... Please help me, as I am too dispirit with reply of revenue department therefore not ready to confirm New water connection and meter Installation with normal charges as all our building owners paid to DJB.

                      Attachment -
                      01 - New Connection Application Receipt.
                      02 - Excess Bill Copy.
                      03 - Manual Complaint Receiving Copy.
                      04- Reply of Grievance from DJB Copy.
                      05- Reply of Grievance from DJB Copy - 2nd Application.
                      06 - Application of Revenue Management system Copy.
                      07 - Normal Bill Copy of Mr Anil Singh.


                      Address -
                      Lalit Kumar
                      Mob. [protected] / [protected]

                      RZF 1013/9, 2nd Floor Ambedkar Marg, Near Friday Market Road, Behind NDRF camp Boundary, RAJ NAGAR PART 2,
                      DWARKA SECTOR 8,
                      NEW DELHI 110077
                      +1 photos
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                        G
                        Gauravpokhriyal
                        from Agra, Uttar Pradesh
                        Jun 13, 2018
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                        Address: New Delhi, Delhi, 110075

                        Dear sir,
                        This is to bring into your kind notice that from few days the water supply in our area is not happening on regular basis and for the last 2-3 days sewage water is coming from the taps when direct water comes during morning and evening hours.
                        Request you to kindly look into the matter on urgent basis and do the needful.

                        Yours faithfully,
                        Gaurav pokhriyal
                        Flat no-37 akshardham apartment
                        Pocket-3 sector-19 dwarka
                        New delhi-110075
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        I'm a resident of 40/2968 bedan pura, Karol bagh.

                        There is a Vacant house opposite my house.Litres and Litres of water overflows everyday in the morning.

                        A huge amount of water iss getting wasted everyday.

                        Please look into this matter at the earliest.
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                          B
                          blguptaimpex
                          from Delhi, Delhi
                          Jun 13, 2018
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                          Address: New Delhi, Delhi, 110006

                          There is all time water blockage in sewer main hole in front of 2410 g b road and 2418 g b road delhi. Due to this reason water is coming in shops and basements of this road shops. There is no connectivity between rainwater jali and sewer line in front of 2418 g b road delhi — 110006. Please look into the matter as bearing market exist in this area and there is footfall of thousand of people daily. Also refer this matter to mcd (Rainwater jali) and road department for road repairs. I am writting this on behalf of general machinary merchant association.
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          It is now almost one month that dirty and smelly water is being supplied in Adarsh Nagar Delhi10033 without any improvement causing water borne diseases. It is dirty water or no water ? How Delhi Jal Board can concerned authorities can be so careless ?
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                            V
                            vksignals
                            from Mumbai, Maharashtra
                            Jun 13, 2018
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                            Address: New Delhi, Delhi, 110059
                            Website: djb.gov.in

                            My name vikas kumar grag k no - [protected] address 18-a ground floor block e-1, om vihar ext uttam nagar, no water supply from last 25 day in my home.
                            Main line connected to gali no 1 to 12, in all galis including gali no 12 water is available,
                            I am in gali no 3, but water not in supplied in my home, je mr meena remarks on my complaint that complaint resolved remarks tail end of distribution system.
                            If pressure is low how to possible gali no 4, 5, 6, 7, 8, 9, 10, 11 and 12 supply.
                            If pressure is low how to possible water in khusi ram park.
                            Gali no 3 is prior to khusi ram park and gali no 4, 5, 6, 7, 8, 9, 10, 11 and 12 supply.
                            I am again requested you please provide at list 200 liter water per day for smooth running life.

                            Complaint on 1916 dated 15 may 2018 no [protected]
                            Complaint on 1916 dated 26 may 2018 no [protected]
                            Complaint on 1916 dated 29 may 2018 no [protected]
                            Complaint on 1916 dated 13 june 2018 no [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Low water supply in Malviya Nagar M block from last two days. Getting water only for 10 minute only.
                            My Address 18-A Ground floor Block E-1, Om Vihar Ext Uttam Nagar, 110059
                            There is a sewage blockage behind 123-A-128A DDA flats sunlight colony -II, due to which there is massive issues.I request you to kindly get the sewer cleaned at the earliest.
                            KK Sharma, 124-A, DDAFlats Sunlight Colony -II Harinagar Ashram, New Delhi 110014
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                              N
                              nairgkp001
                              from Delhi, Delhi
                              Jun 13, 2018
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                              Address: New Delhi, Delhi, 110068
                              Website: djb.govt.in

                              I am a Delhi Jal Board consumer. My water connection number is : [protected].

                              Till 28.05.2018, I used receive water regularly and the flow was steady. On 29.05.2018, the contractor of Delhi Jal Board provided three more legal new connections to our building. Since then, i.e. from 30.05.2018, I am not getting water. All other consumers, except me, get water in our building. Complaints were registered with Delhi Jal Board on 31.05.2018, complaint number:[protected] and on 12.06.2018 number:[protected].

                              I doubt that while providing the three new connections to our building, the contractor/ workers tampered with my water connection, hence I am not getting water.

                              My humble submission is that please ask Delhi Jal Board officials to check what is wrong with my water connection.

                              Yours faithfully,

                              Vettath Sreelatha
                              Flat No. G, Kh. No. 407/2, Nandniketan Apts.,
                              Neb Sarai, New Delhi - 110068
                              M-[protected]
                              e-mail: [protected]@gmail.com
                              [protected]@yahoo.co.uk
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                D
                                demple
                                from Delhi, Delhi
                                Jun 13, 2018
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                                Address: New Delhi, Delhi, 110019
                                Website: Delhi jal board

                                Respected
                                Sir/madam
                                This is to inform you that i am a citizen of govindpuri extension and there is continuos water supply problem in my locality since 25th of may. We are not able to do everyday house chores. People are getting exhausted. We cannot order a new water supply tank after every 4 days so regarding the above mentioned problem we expect a proper response.
                                Dimple
                                [protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  demple
                                  from Delhi, Delhi
                                  Jun 13, 2018
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                                  Address: New Delhi, Delhi, 110019
                                  Website: delhi jal board

                                  Respected sir/madam
                                  This is to inform you that i am a citizen of govindpuri extension and there has been a continuos problem of water supply in my locality since 25th of may. We are not able to do everyday house chores. We expect a proper response from your side regarding the above mentioned problem. As soon as possible

                                  Dimple niim
                                  [protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Can i know how much time will it take to new KNO they told me (than i submit application for new connection ) your new KNO issued in 35 days but form submission date is 22/ 4 / 2018 and not done till tonight
                                  Santoshkr123's reply, Jun 4, 2018
                                  So how can i try to best for done my application
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                                    VjkR
                                    Jun 13, 2018
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                                    Address: New Delhi, Delhi, 110075

                                    I am resident of 401 kakrola housing complex, the water supplied by mcd is so contaminated and smelly that it could not be used for any purpose and we are bound to drink and use the water for daily needs, water supply in this area is so worse that at times the bucket full of water is black in color and i[censored]sed on hand or body it smells so bad, we have small children at home and in and around society and is vulnerable to diseases if they regularly consume the water supply, please take an immediate action to get his checked and rectified at the earliest.
                                    Address: 401 kakrola housing society
                                    Mobile: [protected]
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      Anu13
                                      from Gurgaon, Haryana
                                      Jun 13, 2018
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                                      Address: New Delhi, Delhi, 110017

                                      There is consistent water issue. No water coming for more than a week, before that too it comes for a day then gone for 2 days. How do you expect someone to survive like this in dda flat in posh area of south delhi. Sometime it comes at 4 in morning, other times at 7 or in between, why don't you just give a time when it will come, so that one can sleep and go office. Just too frustrated with this issue, and its so irritating.
                                      I don't even expect you to resolve this issue, probably you can't.

                                      Anu
                                      L-block
                                      Saket
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Sanjitc
                                        from Gurgaon, Haryana
                                        Jun 12, 2018
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                                        Address: 110084

                                        Dear sir,

                                        I have payment of rs.1044/- dated 12/04/2018 online payment from shop through ebix cash. But payment is not clear till date now. I have not satisfied in this system. Please solve my problem as soon as possible.

                                        Transaction id : pmgw[protected] dt. 12/04/2018 time 10:55:47 am

                                        Thanks & regards,

                                        Sanjit chakraborty

                                        Mob. [protected]
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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