Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

I would like to inform you that on 14th january 2019 at around 5:05pm while i was way to rajiv chowk to kashmire gate through metro, i lost my wallet along with other objects as cited above. So i hereby requested you kindly to take necessary action in this regard and to the needful.
With regards
Sabzar ahmad das
S/o ab. Rehman dar
R/o nowgam shopian
Jammu and kashmir
Ph. No.[protected]...

I would like to inform you that on 28th december 2018 at about 4:30 pm while i was on the way to pallika bazaar from r. K. Ashram marg metro station through metro, i lost my purse along with cash, mobile phone, atm card and voter i'd card. So i hereby request you kindly to take necessary action in this regard and do the needful.
With regards
Purnima kalita
W/o late padma kalita
Rajamaidam new colony
Jorhat...

Dear sir/madam,
My complaint is about the misbehavior by one of your co-workers or can say by a ticket-maker at ANAND VIHAR ISBT metro. When i went to the counter to buy a token at 2:05pm -28 Dec 2018, your ticket-maker refused to give me a token and in very dirty way he said go and buy from another counter, I then asked the reason why?? He said this is not a ladies line can't you see? I told him I can see very well, there were only...

Mai dophar m 1:57pm shadipur se rajouri gya then nyt m mai rajouri se shadipur aaya to card lgane pe 159 error dikha rha tha... Maine customer exutive se bola to usne kha dophar m jab apne card lgaya tha uske baad exit nhi... My point is card to ek hi h mere pas itz mean system fault h aur uske garuntee kaun lega

Ap logo k system k chkr m mere tym wawte hua aur staff bhot rude react kr rha tha...

About lady guard available on duty on 17.12.18 at 3:20 pm at golf course metro station.

Misbehave during screening with pregnant women returning from her job towards home.

I was molested while entry and was denied to screen by hand. She provoked her mentally. Although this lady is trained or not.
I request to please look into the màtter.
Regards...

I had done metro recharge of Rs 200 using Bank UPI on Paytm. but it shows Waiting for operator confirmation and recharge not done and deduction of amount is done from my account . Then I chat with Paytm Helpline and they told me that they are waiting for the operator confirmation.till now i didn, t get
my amount .
please help me out for this problem.i had given the screenshot of my transition...

Dear team,

There is black-marketing / nepotism for the sale of entry tickets through delhi metro, which are in real short supply.

Today, i went to purchase 2 entry tickets from delhi metro, azadpur at 8.20am at the window. I was the first one to arrive for the purchase of tickets and there were 2 more persons waiting for the tickets after me.

I was told the tickets are sold out though the opening...

I recharged my above metro card no. With rs. 500/- on 10 aug 2018 at 4.36 p. M. Through paytm (Transaction/order no. [protected]) which was successful and the amount got deducted from my bank a/c immediately.

As i am not a frequent metro traveller, i could not tap it on any of the avm machines.

Now, on friday 16 nov 2018 when i had to travel, i recalled the recharge of my card and hence tried to get a top up,...

This mail is regarding the issue with recharge of my metro card no 45658948.
I had recharged my card with rs500 on 30/08/2018 at 9.11 am. Through paytm the amount got deducted & the status in the app shows successfully done but balance didn't come in my card.
Many times i tried to validate my card through avm but there it's not showing the pending balance.

Request you to please check the issue & revert me back...

Dear sir i m manoj last night dated 15/11/18 time during 11:15 pm to 11:30 pm when i enter city center noida metro station this time they r closed entry. Even mostly i have been ride in metro 11:25pm12:00pm sec 18 noida in a month.12 an 13 days. Last 2 year not get any problem face in sec 18 metro station but i m shok city center metro staff an cisf behave they r rudily mis behave with me pls u check cctv footage i know u don't care this...

I am using icici dmrc debit card since long which has a dual feature of debit card and metro card but since july i am not able to use metro card features as it is being shown as blocked. Depsite of writing repeated mails to dmrc i have not received any response yet. Need resolution along with reason of delay. Attached is a image which cleary says that card is blocked....

Sir,
We were use public toilet on hauz khas metro
Station mergenta metro line there a person sitted and demanding rs 2 for urine first will you tell me why are you taking charges for using public toilet when we use metro we insure with insurance and pay charges in tickets for travel and use public toilet in the cost of tickets as well as use platform and automatic stairs but you do not take extra charges all included in tickets...

I was traveling in delhi metro's first general coach, adjacent to ladies coach on 27. October.2018 @ around 4:30 pm from dilshad garden to rithala metro station.

I was sitting on the seat and i was in severe headache.

The fight occurred at keshav puram to rohini east metro station on 27, october, 2018 @ around 5:00 p. M.in delhi metro's first general coach, adjacent to ladies coach.

Another person...

I made a recharge on 30 aug 2018 at 9.11am through paytm. Paytm was showing it successful but i did not get amount in my metro card, i had tried many times at avm machine to valid but everytime avm machine is showing "there is no amount to valid". I asked paytm they are asking to reach delhi metro, sent many mails at [protected]@dmrc.org suggested by paytm only.

I am attaching the invoice of the recharge. Kindly resolve this issue....

On 1 november 2018 i was at vishwavidhalaya metro station when i entered and touch my smart card to entry gate the gate is open and after that i go to chandni chowk metro station and when i want to exit i cannot able to exit then the customer care service provider said u have to gave the fine of last 5 entry exit of my smart card when i denied and to call your head staf[censored] haves to wait for 5 minutes and i wait for 20 minutes i said plz send...

Yesterday in a metro at vishwavidalaya metro station some one forget his bag with a new water bottle and a new lunch box i saw and i take it to the upper coustomer care and informed about the lost article they said you have to wait for 5 min and then after 15 minutes they strictly deny to take the lost article and said we have not enough staff to register/entry for this article and said take it to your home then how some one found their lost...

Hi,
This mail is regarding the issue with recharge of my metro card no 56523293.
I had recharged my card with rs1000 on 04/09/2018 at 9.27 am. Through paytm the amount got deducted & the status in the app shows successfully done but balance didn't come in my card.
Many times i tried to validate my card through avm but there it's not showing the pending balance.

Request you to please check the issue & revert...

Dear DMRC,

Today morning I recharged my metro. Card with 500 rupee through paytm and it recharged successfully but when I try to get my recharge validated but it has not shown anything then I had to get my metro card recharged again with 200 rupee by metro staff so please help.

I also enclosed paytm recharge detail snap

Thanks
JITENDER...

Jamia millia islamia metro station gate no 2 is adjacent to noam chomsky building which houses many jmi learning centres. The wall of the staircase of gate no 2 is being used as a public urinal by the passer bys as well as the e rickshaw drivers. The entire area is full o[censored]rine's stench and is difficult to pass by. As the centre has many girl students as well as teachers, it is inappropriate for men to be urinating in the open. So much for...

Hi sir/ma'am,

I want to bring your notice that, i was traveling in yellow line from the green park to huda city center on 6 october, 2018 @9:05am. I was sitting on the ladies seat. One gentleman was sitting besides me on the ladies seat. He was continuously touching me. After repeated requests he didn't listen. Meanwhile a lady came and asked for the seat. He was not willing to get up. He kept arguing with me for no reason...