Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

I carry two metro cards bearing sl no. 78695733 and 54972966 in my wallet. I have just paid rs. 50 today before entering as access denied. Metro staff has informed that you have one entry pending. I guess the cards were interchanged while entering and exit on a previous occasion. Please consider the case sympathetically and return back rs. 50 cut as security fine today.
Thanking you in anticipation.
With regards, vinay kumar...

At 1008hrs i entered from dwarka {metro card number[protected]} and after entering into the metro i board at dwarka sec 21 metro at 1009 hrs but when i reached at dwarka sec 21 i checked but my metro card was lost i told to the lady guard that i have lost my card then she said that she cannot do anything and ask to stand then i go to dwarka sec 21 customer care person he said i have to pay 130 rs without checking or taking action then i said...

I have a complaint about uttam nagar west metro station regarding the parking authorities.
They had overcharged the customers and customers who are using monthly pass authorities forcing them to pay for the back dated pass and if customers denied to pay for backdated pass then they are not allowed to park their vehicles.
Is this kind of services we are expecting from delhi metro?...

Sir/mam,
I want to make your attention towards unauthorized temporary tea shop in front of dmrc udhyog nagar metro station gate no-1 at ground level.
Many verbal instructions were made to advise to remove shop but all in vain, my request is to kindly remove the asked unauthorized temporary shop built up there

Regards-
S p gupta
Station manager udhyog nagar metro station
Cont-[protected]...

Sir, today i came to know about parking is not addmiting vehicle due to security reason on republic day but parking staff entering vehicles and charging triple time of parking charge and not issuing parking slip. When i object then parking staff of east uttam nagar threatened and misbehaved with me to face dire contiene. It is gross negligence of norms. Plz. Take necessary action. Thanks. Sanjeev kumar [protected]oi...

Someone theft my purse today at new delhi metro station. I buy two tickets for noida city centre and waiting of the friend. After 10 minutes my friend came and i gave ticket to him and we gone down to catch metro. I entered in metro and checked the pocket but purse is lost. Purse color is black.in this purse 100 dollars cash and around 12000 indian rupees cash+ 2 atm of hdfc banck+1 atm o[censored]nb+ 2 driving licence of india and dubai.+ memory...

Station : badhkal mod, (Under old faridabad stn mgr) purple line

Date: 11 jan 2018 time 13.41 +/- five minutes

Issue:

On the specified time a customer asked for ticket to friends colony

Staff at duty sold him a ticket to mandi house (Rs 50 token)

I am witness

I spoke to controller on duty, she defended contract staff.. Saying the duty staff (Third party...

To,
The manager
Dmrc
S
This is to inform you that your tvm machines are doing fraud to the customer.
On 12th of jan 2018 i have recharge with rs. 100 from tvm machine at botanical garden metro station. I have put the amount but my card was not recharged. I have complaint regarding this but they are saying that machine is ok and you are wrong. This is wrost condition and noone is helping me....

Rikshow and auto outside dwarka 21 metro are parked at relight it dont look very good and they block road and cause traffic jam. Dmrc never look at this thing. Every metro station has same story rikshow wala park their rikshow there mostly people have to ask rikshow wala to remove their rikshow so make passage for enterence into metro station. Can dmrc people check this issue or need to file a detailed complaint with traffic police officebr...

Dear sir/madam,

This is to inform you that yesterday on 4th dec 2016 monday i had issues recharging my smart card through paytm for rs 500 and rs100 respectively. Each time i recharged the amount was deducted but the error showing as operator down.
I asked for help at your counter and spoke to the station master rajesh kumar nimble and each time he shouted at me rudely and started laughing at me looking into my issue...

Hi team,

I missed my shatabdi train due to irresponsible behavior of delhi metro. I boarded the metro from iffco chowk station at 5:30 am and was scheduled for arrival at 7:15 am whereas the metro took 25 more minutes to reach at the destination. My train left at 7:40 am from ndls.

This is a loss of both time and money for me. I need a refund of my money.

Let me know incase you need additional...

I parked my car in friday evening and picked up at around 8:45 on sunday. The person at parking first said 240 rupees and after i calculated the charge he said 200 rupees. Please let me know if optimal amount was taken from me or he overcharged. Is there any check on how these people charge parking charges because he was not ready to listen to me and told me to complaint wherever i wanted....

Dear sir/mem,

My self roop chand my proper residance at old faridabad. I have worked with dabur india limited kaushambi, ghaziabad and daily passanger of dmrc. I want to registerd a complaint against delhi metro why first metro start at 8am on sunday from old faridabad while others its starts at 6am from others stations. So due to late metro starts on sunday many peoples faced many problams like to reached late in office/late...

Respected sir
Your kind attention is drawn to the following incidence:
1. Today on 17/11/17 at 17.30 hrs i went to collect my renewed damaged metro card at nirman vihar metro station.
2. I submitted my slip to counter clerk who asked me to come after 5 minutes.
3. I contacted him again after 5 minutes or so when there was no one left in queue. But still he asked me to wait.
4. Just in loss of patience,...

Dear sir i intimate to you yesterday 15 november 2017. 11:26 am in early morning i reached in udyog nagar metro station. When i enter in lift after few time nces staf[censored]se a emergency lift phone and i am inside a lift and they directly give ma a abuse word. This nces staff so many abuse language say to me and when i am came out to the lift and i am go to a customer care whatever abuse word cc person are use to me and when i do a complaint...

आज दिनांक 15.11.2017 को जनकपुरी (प.) मेट्रो स्टेशन पर लगभग 6.15 बजे शाम को गेट न. 1 (जो कि विकासपुरी की ओर जाती है) के सारे एग्जिट पॉइंट खराब होने के कारण लंबी कतार लग गयी। वहां उपस्थित cisf...

My name is kumar gaurav and i am using the 'icici unifare debit card - dmrc' for travel in delhi metro.

Concern-
My icici bank account linked to card ending xxxx xxxx xxxx 3759 has been debited twice by inr 200 at 5:55 pm and 6:09 pm respectively on 03-nov-2017. So total inr 400 has been debited from my bank account. However my dmrc card balance shows inr 237 only. Upon enquiry at icici bank, they told that debit instructions...

Dear sir/mam, aaj 13/11/2017 morning mai new delhi se chawri bazar metro mai safar kar raha tha. Crowd bhout tha. Tbhi mera mobile chori ho gaya. Mene call bhi lagai out of reachable or switch off bata raha hai.
Mera mobile no. [protected] and [protected] usse mai lage hai.
Kindly launch fir and track thief.
Please help me.

Regards,
Basil asad
[protected]...

Dear sir

Pls. Note by mistake i recharged wrong metro card[protected] where as my correct card no is 68505762. We therefore request you to transfer the amount of rs four hundred to the correct card.

Details of wrong recharge mention below.
09.11.17
Time 03.14.08 pm
Transition id d003-bhtl-640g

Thank you in advance
Rgds

Jp
Cell [protected]...

Construction of metro in r k puram sector 3 has become a nightmare for the residents. Unsure of the permissible timeline. As per the rules set by the government there should not be noise bothering the public beyond 10.30 pm. But somehow the construction sound apppears to be high just after that. It’s been ages since we have had good nights sleep ever since the work has begun. Raised complaint a number of times but went unheard. This is...