Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

I have recharged of Rs.200 for my metro card[protected] under order no. [protected] through Paytm but i haven't received the recharge value in my metro card.

And, as per Paytm team they processed my transaction successfully and said to contact on DMRC email address.
Could you please check this and add my Rs 200 recharge value in my card[protected]....

Irregular interval of train in morning and evening time, no distribution as per the passenger flow. No certain speed of metro running. Long time of haults in between the journey. No plan maintained for the trains scheduled for destined stations, super creepy dmrc staff. No customer service and customer complaint authorization.

Happens every morning 8-9:00 am.
And every evening 7-8:00 pm....

Present rent fare committee is very very duffer. Rate committee ne yeh kabhi nahi socha ki metro me safar karne wale daily pessonser daily wages ke hai aur unka fareo one day me rs. 100.00 per day. Unki wages per day rs.500.00
I am travel rithala to kaushambi first fare rs. 22.50 present fare 36.00
Rithala to dilshad garden rs.19.80 present fare 36.00
Present fare kaushambi to kanhiya nagar 36.00 (Why)
Discount...

Hii,

This is in regard of my metro recharge for card no. [protected].

I did the recharge of Rs.200 on 13 may at 13.58 hrs.
Which was successful on paytm. But when i tried to recharge on AVM it shows error.
And paytm says if error msg is shown contact at dmrc helpline no.
Paytm screen shot and messege recived screenshots are attached with the mail.
Paytm orderno. [protected]
br...

We are travelling by metro from last 5 years and such a sudden increase in the metro got very difficult for a normal person to travel and not everyone can pay so much amount for one side. Please try to reduce down the prices so that everyone can enjoy the services provided by the delhi govt.
If you are increasing the metro fare than please improve the quality and daily there is some technical issues or the delay in the timmings.br...

Dear delhi metro rail corporation,

This is very bad news you increased too much ticket price. 2 rupees and 5 rupees you can increase but you are increasing 20 rupees this is very high rate.

Every person is shoked about you new price.
I request you please reduse your price because every person can not afford this high rate.

Thanking you
Delhi metro passenger...

Respected sir,

As a citizen of india, i want to tell you that raised price of metro fare is affecting us.

My daily fare per side was 18 inr after 10th may 2017 it was 28 inr which is direct 10 inr increased.

It is very difficult for a middle class to manage such a huge increased.

Its a request to you to look into this matter beacause its a serious issue.

Thanks...

I have travelling in delhi metro for years now. There have been problems but all reasonable except this one day. One and a half month ago me and my four friends were travelling from dwarka sector 12 to rohini west. We never stopped anywhere or wasted time anywhere inspite of that we were all fined for maximum permissible time limit. At kashmere gate metro station it was so crowded that we couldnt make it on the first train. It was not practically...

Dear All

I had recharged my metro card on 4 th May 2017 from Janak Puri West metro station for Rs 500. The amount has not been transferred to be card. The machine which prints the receipt slip was not working and the person sitting at the customer care booth has changed was leaving as his shift was over. I had payed this from my Debit Card and can share the statement mentioning the money was transferred to DMRC account.br...

Dear support team

I recharged delhi metro card rs 200/- through paytm under order number [protected] but today noticed on metro station that amount has not been credited,

I contacted paytm and they responded "we are sorry to learn that, you are unable to add the recharge value of rs. 200 in your dmrc card. Trust, paytm has successfully processed your transaction with dmrc for card number [protected] under order...

On 2nd May 2017, I faced very pathetic situation with Delhi Metro Customer Service at Dwarka Sector 21.

I want to highlight that the guy sitting in that customer support cabin is corrupted. He is a lier and taking cash money from peoples and making black money.

My concern is that today I have a metro card filled with Rs. 134. I have some work in gurgaon for that I travelled from Nawada metro (in time - 9:44...

We are regular commuters using the Delhi Metro.
The main issue is that the AC is never working at the Jawaharlal Nehru metro station on violet line and the Central Secretariat metro station.
Given the heat these days, it gets very hot inside the station and as a result of which our clothes are spoiled because of all the sweating.
And the ACs do not work ever whether it is 7.30 AM or 7.30 PM.
Please look into the...

Hello sir
Ir in the subhash nagar metro station gate no.3 so much garbage in the subhash nagar metro gate no.3 opp side or front side every day in the night sweeper cleaning the metro station front of gateno.3 he was after the cleaning garbage burning the garbage after that so much pollution in the area siri have a videos sir please do some action.
Thanku sir...

Dear Team,

Hi this is tilak from dwarka. My metro card was not detecting hence i requested to support executives to check. As per them, the card is not functioning and needs to handover the same to themself and a new card will be issue in 7 days which they are charging 50 rs and also dont know whether the amount of that card will be refund or not.

My query is Why they are charging 50rs as security deposit at...

I'm shilpa singh
Mob -[protected]
Today 21april, 2017 in morning time 8:25 to 8:30 i was on my way to my institute. The lady checker at gate no.1 she misbehaved with me during checking, she even thrown my persnl thing n dnt let me to go from that metro sttn. She even pointed out on my character; she was threatened me to charge unauthorised fine on me....

I had my car parked at metro station today 13th april @12:25 pm, with as much as half a tank filled.. The tank was almost empty when i left at 8pm. You can't even trust the people in metro parking area. The people who are actually there to take care of your belongings are stealing way fromantic your cars, not sure how poorly is thus being managed. Please can this be looked into....

Hello am Mohd Imran i am tired of everything forwarding my complaints through mail & phone calls, now this is my last try in this matter, it is 92 days now i had done biggest mistake of my life to recharge my card by PAYTM, recharge status was showing successful but when i tried topup it on evm machine card broke due to the local quality of card provided by delhi metro, i told customer care of delhi metro at the same time he replied "DONT...

Good morning Sir/madam
Myself Pradeep Verma working as project manager at DMRC NOIDA 62 SUBSTATION in SARAL ENTERPRISES under in ISOLUX ENGINEERIYA my ID no is DMRC/RSS/NOIDA/68
Still I have not get my salary from August 2016 and Many times M/S SARAL ENTERPRISES (Mr Ankur Agrawaal ) delayed day to day . Now I am facing my family crisis so please help me for release my salary
M/S SARAL ENTERPRISES( Ankur Agrawaal)...

Last month (6th March) due to underground metro construction, we were asked to evacuate our building within 4 hours without providing complete details, to which we objected. They just said there is some problem due to on going metro construction. We denied to evacuate the building. And asked them to stop the underground construction, but we were told that the construction cannot be stopped. After objection by all colony members they agreed...

Today 1 April 2017 Approximately 06 Am
I Entered A Mall Road Side Gate and Purchased a token from your customer care counter because only one counter is open there i want to go chandni chowk
i purchased a token to chandni chowk your operator charged me for this token 52
Rupeese but this token real cost is only 12 rupeese and he didn't give me a any kind of reciept.. Plz take a reasonable action
Bcoz he didn't...