Delhi Transport Corporation [DTC] Complaints & Reviews

Dear sir,

I hope you have a great day so far,

I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

The pass got rejected (reason : payment not reflected), but I had done the payment.

please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

I had attached all required...

Dear sir,

I hope you have a great day so far,

I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

The pass got rejected (reason : payment not reflected), but I had done the payment.

please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

I had attached all required documents

DATE OF APPLY - 28 September 2023
APPLICATION NUMBER[protected]
NAME - VISHAL KUMAR
DURATION - 3 MONTHS
AMOUNT - 450

PAYMENT DETAILS
TRANSACTION ID[protected]
TIME OF PAYMENT - 02:03PM

I request you to look into the matter and do the needful at the earliest.

Vishal Kumar
[protected]
[protected]@gmail.com
(HMR INSTITUTE OF TECHNOLOGY)

Dtc buses are free for women despite this i was charged rs 200 fine today on 2nd Oct 2023. How can the ticket checker charge fine when buses are free for women. Ticket no is 29779. Slip no is 970161.bus no is 9686. Route no is 199. I hope to get a refund soon.

This email is to inform you about the DTC BUS DRIVER who hit my car today by changing lane without any indication and then when i confronted him and asked him to show me his license and ID he started abusing and gathered 4-5 people from the bus including the CONDUCTOR AND A MARSHALL and threatening me that JO KARNA HAI KRLE, TERE MEI DUM HAI TO
None of the people in the picture below showed me their ID and made a show on the road...

I am writing to bring to your attention an issue I encountered while applying for an online bus pass through your platform. On[protected], I initiated the application process and made a payment of Rs 1000 for the bus pass, as per the instructions provided on your website.

However, despite the successful deduction of the payment amount from my account, I have not received any confirmation or communication regarding the status...

I applied for student bus pass on 25th September and made payment. But for past two days it shows Application received, Payment is under clearing. Amount was deducted on 25th itself

My application number[protected] was rejected even after submission of amount and the money paid Rs 500 are not refunded.

My application id[protected] my application id was received by the department but my money was under clear . One weak ago but my buss pass not receive in my email and sms also please help me please refund my money or please send my e bus pass

I am apply dtc e pass but I do not receive please refund my money
Application no[protected]

I applied for a student special dtc bus pass
bus pass tracking number =[protected]
I payed 450 rs for 3 months bus pass but didn't receive any message of confirmation (normally a message is received )
i haven't received by bus pass yet
Please help me with this
Please help me get my bus pass As Soon As Possible

My application towards ebus pass get rejected even uploaded all the documents properly. That's not the problem I want to refund my amount whose application number is[protected]. I want to apply this again so pls refund my amount as soon as possible.
Thanks and regards
Preet Kumar lodhi

I am writing to express my deep dissatisfaction with the service I have received from https://dtcpass.delhi.gov.in regarding the issuance of my bus pass. On 13.September.2023, I made a payment of Three hundred rupees for a Student special All route AC/Non-AC through your online payment portal [Transaction ID: Т2309131651117602257660]. However, as of today's date(i.e . 22.Sept.2023), I have not received any communication or the link to download my bus pass.

I followed the payment confirmation instructions provided on your website, which assured customers that they would receive their bus pass within 1-2 business days. Regrettably, it has been well beyond this promised timeframe, and I have not received any information or updates regarding my purchase.

This delay has caused me significant inconvenience, as I rely on public transportation for my daily commute. Without the bus pass, I am incurring additional expenses on single-ticket fares, which defeats the purpose of purchasing a pass in advance. Moreover, I am concerned that I may miss out on the benefits and discounts associated with the bus pass due to this delay.

I have attempted to contact your customer support via phone and email on multiple occasions in a day, but I have not received any response or assistance in this matter. This lack of communication and unresponsiveness has further exacerbated my frustration, which forces me to write this complaint.

I kindly request your immediate attention to this issue. I expect a prompt resolution to this problem and the receipt of my bus pass link without any further delay. If there are any issues or complications on your end, I request that you inform me of the same and provide an estimated timeline for resolution.

I value your services and hope that this issue can be resolved amicably and swiftly. I look forward to your prompt response and the timely delivery of my bus pass link.

Thank you for your attention to this matter.

Sincerely,
Vishal

Dear DTC Department,

I hope this email finds you well. I am writing to request a refund for my e-bus pass application, which has been recently rejected.

I submitted my application for an e-bus pass on 21, September, 2023, providing all the necessary information and documentation as per the requirements stated on your website. However, when I check my application status it shows that my application has been rejected.br...

This regarding for late arrival of buses and bus number and route is mehrauli to Noida service it's so embraceing DTC do that this late coming of buses, please submit my request as soon as possible.

The driver of cluster bus number 102A passing through sector 23 balaji bhawan bus stop didn’t stop the bus. The vehicle number is DL1P D4430.

This has also happened in the past, particularly 2 days back and I immediately lodged a complaint on DTC website.

I'm Varun Kasana regular passanger I generally use DTC bus everyday but now a days I'm facing such kind of issues like driver not stopping bus on bus stand. Recently issue DL1PC9278 (morning time 04:50) bus driver not stop bus on Anand Vihar bus stand.

Kindly teach them people are waiting So long for bus and bus drive not stop the bus.
It's frustrated

DL1PC 7740 511A Route to Dhaula kuan
This bus conductor has no manner how to behave in public. As the internet was little down and after few times it was showing ticket feching he deliberately pointed towards me to ticket checker and when he came to me the other fellow passenger told him he is trying since he entered in the bus then he left but this bus conductor started shouting on fellow passenger too.

Didn't expect this kind of bad behaviour from DTC staff. I am looking forward forward for a reasonable action against him.

My bus pass was rejected and dtc not refund my payment so please help me to grant my fees

They are 4 Street dogs who are biting people & creating menace by pooping & peeing at the very door of people's houses. They'd go after people who is just walking on the road. They are creating so much problems. Please take them away.

I have applied for DTC student pass for all route ac/non ac but unfortunately i uploaded the past date form due to which my application got rejected. i had applied on 12th September 2023 .In the mail sent by DTC about rejection of application they have not said anything related refund but gave a link to reapply but the link is also not working. please escalate the matter and provide me the refund. my order id is[protected]. please help