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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026
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Delhivery reviews & complaints page 173

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U
UPSC/ NCERT
from Delhi, Delhi
Jun 1, 2020
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My parents have comorbidity, so i ordered essential medicine for them from netmeds and they shipped through delivery.
Since our area came under containment zone and that too after i placed the order.
The delivery boy called and said he will deliver the order and then he neither called nor picked up the call.
I waited for medicine for 15 days and lodge continuous complaint to delivery, but not received the parcel and finally on june 1 they returned the order.
It was essential medicine not available locally.
Tracking id.[protected]
Delhivery customer support has been notified about the posted complaint.
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    Gokug903
    May 29, 2020
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    Hie, i had pickup my item from an another person, i got a delivery tracking number now when i had tracked my shipment, it is showing that unexpected scan at other location delhivery
    Mumbai (Maharashtra),. I need a immediate resolution for this. I need my order delivered. I tried to call so much time but no one received phone... Plss help mee i want immediately my parcel... My order number is o[protected]
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Jun 01, 2020
    Delhivery Customer Care's response
    Hi,

    We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

    Thanks & Regards,
    Team Delhivery
    Jun 04, 2020
    Updated by Gokug903
    My parcel in the vijaywada why??????? I was send my parcels in Mumbai to mumbai but the website said the parcel in vijaywada andhrapradesh :??

    Hello, i got a delivery tracking number when i had tracked my shipment, it is showing that unexpected scan at other location delhivery
    Darbhanga Bihar, . I need a immediate resolution for this. I need my order delivered. I tried to call so much time but no one received phone... Plss help me i want immediately my parcel back .. i am adding my ss for confirmation.
    Need a resolution for this, unexpected scan, please resolve as soon as possible. Why my parcel is in Manali ...
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    7 found this helpful
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      KINGVERMA
      May 29, 2020
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      Very bad company, worst customer service and never delivers product on time.
      Delhivery customer support has been notified about the posted complaint.
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        S
        sunil2tall
        from Bengaluru, Karnataka
        May 29, 2020
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        Shipment not proceeded futher even after four days of picked up from base location. Not sure what is going on awb no[protected]
        Delhivery customer support has been notified about the posted complaint.
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          amitroy2008
          May 28, 2020
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          Shipment not further proceed after three days of picked up from client location. AWB no.[protected]
          Delhivery customer support has been notified about the posted complaint.
          Same thing with me, not sure why Amazon uses them to ship
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            P
            PR2
            May 28, 2020
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            Hello, i had ordered an item from oziva, i got a delivery tracking number now when i had tracked my shipment, it is showing that it is already delivered on 26th may, but i did not receive the order till now and no one had called me for delivery. I need a immediate resolution for this. I need my order delivered.

            This is purely cheating, i called their customer care many times not one picks it up and no one replies to my mail.
            My order number is: 101356
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            May 29, 2020
            Delhivery Customer Care's response
            Hi,

            We apologize for the inconvenience caused. Please help us with your AWB number and email id so that we can identify the gap and try to close the issue.

            Thanks & Regards,
            Team Delhivery
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              D
              Dhruwesh Pandya
              May 28, 2020
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              What #ing delivery syatem of delhivery frst order and i am very irritating... When 2 days over.. You send me new date of delivery... Extend extend and extend... One month ago and 15 days also done to complate all zone delivery...
              Send me my order within a days now...
              I ordered amazon before 2 days ago... And today received... And what the # of delhivery courier services...
              Client said we send 21st may your parcel to delhivery courier services... And you never track me any information... Last date of tracking... Is 21st may 2020 what the # delhivery...

              Tracking id:[protected]

              Order date.6 may
              Delivery date 25th may then after 27th may then after 31st may and today tell me.
              2nd june 2020
              What the # yaar...
              I want resolution now...
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Jun 01, 2020
              Delhivery Customer Care's response
              Hi,

              We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

              Thanks & Regards,
              Team Delhivery
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                R
                rxraaj
                May 25, 2020
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                Address: Delhi

                This is to inform you that, We are getting to much loss with frustration just because of your worst Team Management and unprofessional Delivery module.
                We had book Shipment on 18th May 2020 from Delhi to Pune with commitment that the material will dispatch within 3 days as said Mr. Sandip Sharma, after 4-5days we called to Mr.Sharma that time we observe that Material was still at delhi hub. He said due to Lockdown.But actually we already discussed about Lockdown before booking Material, with Comparing Fedex, Professional courier etc. we finalized with "Delhivery" for 150/- Rs. per packet. After having Complete week still we don't receive any call or updates so again we called to Mr. Sharma and he tell same story with giving another Person Number "Mr. Anurag" He said same story and commit that material will be come within 3days max at Pune hub. we also track online after Saturday, from Saturday to Monday nobody updates again, Again we called Anurag and he said "yes sir material is in Pune hub But we don't have credential to deliver so I said, will come and collect at time he said the Amount of Package is 220/- per packet suddenly increased. They people getting cash money with charging GST that means completely meaningless, so without having any issues we agree but again scenario change. Mr. Anurang who suppose to send their Pune Location details take half of day. and when our Staff goes their Warehouse, everyone was just chilling at 25th May 2020 but nobody taking care about material or dispatch around 100 staff was there but all were lazy.finally someone get that packet with lots of non-sense mail process they done. which has to be before all of this. and Again another Scenario comes that our Material Boxes were missing only 3 Box out of 4. and then said the Delhivery is not responsible for that, MSK Courier and Cargo Pvt Ltd will handle. But all you "Zollturam's". we booked with Delhivery not MSK. and Mr. MSK guy said again it will take 3-4days. in this whole situation having only we were following theme all non-sense irresponsible stupid lazy Managements all they people are frauds and just are Faltugiri Process. if you were not capable to handle your jobs or business then why you playing with us. and showing your third-class branding.
                Delhivery customer support has been notified about the posted complaint.
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                  R
                  roohi Salvi
                  May 24, 2020
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                  Resolved

                  Yesterday i was expecting delivery from (Nykaa) delhivery but neither i received a call from courier guy nor otp msg but around 1:30 i received a msg saying it has been delivered whereas i havnt got that parcel. Since yesterday i am continuously calling on delhivery customer care but no-one is answering. I even submitted my query on the website but no feedback from these guys... Very unprofessional. E-commerce websites should avoid this courier service..
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  May 25, 2020
                  Delhivery Customer Care's response
                  Hi,

                  We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

                  Thanks & Regards,
                  Team Delhivery
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                    S
                    sohamortho
                    from Ahmedabad, Gujarat
                    May 22, 2020
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                    Address: delhi NCR

                    I have ordered from myntra website to pincode 389260. It is a orange zone. Your delhivery website also show it orange zone. I did not get my order till now. The all parcels reached to destination city-santrampur since 7days but not delivered to me.

                    The tracking shows false information of containment area which is totally wrong. You can check with your other sources. It is orange zone and delivery can be done easily. Here is santrampur police station number[protected] to confirm that the address is not in containment zone. Post-office number[protected]

                    Today i have received the a courier from amazon and the courier boy yelled that "sir your approx 15 parcels are at warehouse of delhivery courier at santrampur". "the delhivery guys were telling that they will not deliver the parcels unless the customer comes and collect it. The local delhivery courier persons are making fool of me and the company both by updating false information of lockdown and containment zone.

                    Here is the list of my tracking numbers.
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]

                    Email - [protected]@hotmail.com
                    Address is mangaljyot society, college road, santrampur, gujarat. Pincode-389260

                    Regards
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      SankalpAgarwal
                      May 21, 2020
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                      Address: Indiabulls Finance Center, K.G.Marg, Babasaheb Ambedkar Nagar, Lower Parel, Mumbai - 400013

                      Hello,

                      This is regarding Delhivery AWB#[protected] which is to be returned to the merchant for close to 1 month. I had ordered at Unlimited Nutrition a package containing items that have an expiry date which was shipped by the merchant from Greater Thane on 23rd April 2020. I then cancelled the order while it was still on the way and it was recalled without it reaching me on 26th April and has been lying at Delhivery's transit hub at Greater Thane since 28th April. Delhivery have not responded to any of my emails and I'm worried that the products are either lost or will get spoiled causing me a loss of approximately 15, 000 rupees.

                      Regards,
                      Sankalp
                      Delhivery customer support has been notified about the posted complaint.
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                        M
                        manishasharma616
                        from New Delhi, Delhi
                        May 20, 2020
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                        My courier tracking no:[protected] was sipped from Surat for Gurgaon but when it was in Surat, the company/delhivery initiated return without providing the reason. Now the courier is stuck in Surat from last 10 days. Tried reaching customer support but no one replied. Pathetic services. Need an urgent action.
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                          A
                          ask@9955499554
                          from Motihari, Bihar
                          May 19, 2020
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                          Address: Motipur
                          Website: Delhivery.com

                          Dear sir my package was very delayed so please immediately delivered my product immediately
                          I have waited for resolution many days so hope you understand my concern and looks like a customer and deliverey my package urgent awb[protected]
                          My contact no-[protected]
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                            A
                            abhibelgaum
                            May 19, 2020
                            Resolved
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                            Resolved

                            Tracking number:[protected]
                            Company - delhivery courier serivice
                            The item was supposed to be delivered on 8th may and the status is not at all moving and when i tried contacting the customer support each representative is giving a different answer like wait for 24-48 hours from the past 10 days. The package is staying 60 kms away from my home and neither they are delivering nor allowing me to pick the item. Please do the needful
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            May 21, 2020
                            Delhivery Customer Care's response
                            Hi,

                            We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                            Thanks & Regards,
                            Team Delhivery
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                              C
                              ca.amandeep
                              May 18, 2020
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                              My name is amandeep kaur. I belong to zira, district ferozpur. My three shipments have been stuck in moga from last 25 days, as all other parcels have been delivered to me and courier services are fully operational in moga as well as at delivery place i. E. Zira (142047), therefore, the lockdown could not be the reason. I talked to customer care executive also, he gave me assurance that my goods will be delivered to me with in 24hours. As 48 hours have been passed, i contacted again and they gave me assurance to deliver in 48 hours agains. Even i mail them from their official website and still their answer was same. I am tired of complaining and contacting them. The value of items are around 45000rs. I am worried as they are not providing the exact information, as i even ask them that if they cannot deliver to me then they should return the parcel to the originating place, so that i can ask for refund, but all is in vain. The customer car has provided me the request id 4694912. The tracking id of couriers are[protected],[protected] and[protected]

                              I hope you will provide me assistance in this matter as soon as possible

                              Regards
                              Amandeep kaur
                              +91 [protected]
                              [protected]@gmail.com
                              Delhivery customer support has been notified about the posted complaint.
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                                H
                                Harsha Ranu
                                May 16, 2020
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                                Hi. I am calling in about my order awb no[protected]. This order has not been delivered to me yet and i have been following for over a week. Every time your agents state that it will be delivered in the next 25 hrs which never happens. Also i requested to speak with a supervisor and no one called me back. One of the worst customer services i have ever experienced. I need the package delivered on a priority urgent basis.
                                Delhivery customer support has been notified about the posted complaint.
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                                  vandanasharma12
                                  from Surat, Gujarat
                                  May 10, 2020
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                                  Hi, My Order Has Not Been Delivered Till Now, It's Delivery Date Was of today, and I was in urgent need of my laptop. Very poor service, no customer satisfaction, delivery will be late so what's the point. Tracking no.
                                  [protected]
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                                    manprert0508
                                    from Hapur, Uttar Pradesh
                                    Apr 28, 2020
                                    Resolved
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                                    Resolved

                                    Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

                                    I am manpreet singh with delhivery tracking id is[protected]
                                    I got the sms that my delivery was attempted and its being rescheduled. No one called me or came to my house actually. I have cameras all over around.in this type of pandemic situation, when whole country is fighting with corona virus, delhivery people are lying to thier customers.

                                    Worst experience with delhivery people. It's like a fraud you people are doing. It's like that if you can't deliver the parcel, you are saying that delivery was attempted. My tracking id is[protected].

                                    If you have little bit self respect left, then pls send my parcel asap.

                                    [protected]

                                    [protected]
                                    May 11, 2020
                                    Complaint marked as Resolved 
                                    They Called me and Said Sorry
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 28, 2020
                                    Delhivery Customer Care's response
                                    Hi,

                                    We are sorry for the experience you had with us. We assure you that we will take all the necessary actions to resolve your concern at the earliest.

                                    Thanks & Regards,
                                    Team Delhivery
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                                      H
                                      Harry Doon
                                      from Delhi, Delhi
                                      Apr 21, 2020
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                                      Address: 13 Block Geeta Colony

                                      I am writing this complaint to inform you that so many street dogs are there in 13 Block Geeta Colony & there is a person name Mika Singh who is responsible for all this we people not able to sleep at night even we are not safe in Roads...

                                      Please take a proper action against Mika Singh who is responsible for all this...
                                      Apr 21, 2020
                                      Updated by Harry Doon
                                      Please forward this to Municipal Corporation of Delhi
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                                        F
                                        FreeFire,s Noob bro
                                        Mar 24, 2020
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                                        Address: Kaulipur Sujanganj Jaunpur Uttar Pradesh, Jaunpur, Uttar Pradesh, 222201

                                        Sir/madam my name is ankush tiwari.. And i ordered a 32000mah power bank worth rs 899 but when i received the product and open then i see the product was just a plastic box and inside some soil or clay it's totally fraud just see the images given below please help me i want my real product please help me the product details is - (Your radiantinternational express package with awb[protected] will be delivered today. Stay healthy & safe by paying rs.899.0 by debit card/upi/wallet. Cash also accepted.) please help me...
                                        Delhivery customer support has been notified about the posted complaint.
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