Delhivery / Ssn Logistics — Replacement of original iphone with fake in courier packet

Address:122002
Website:www.delhivery.com

Delhivery courier service - original iphone replaced with fake product

Dear sir,

I would like to inform you that i have ordered an iphone from quickr.com which was delivered by delhivery courier boy who was wearing delhivery uniform and a big bag with other stuffs.

As it was cash on delivery product he took the money and when i asked him that i will open the product in front of him he strictly told me that he will not responsible for this and will not allow me to open the product.

When i got that product and i opened it i found the product has been replaced with fake product which was also used by somebody as there were photo clicked from it.

When i speak to my vendor he told me that this has been done by a courier boy and now i am in a so bad situation that not even a courier boy is taking a call and vendor is also saying that he is not responsible for this but still they would try to get it replaced.

But till date i am not getting satisfactory answer from anyone. I have been sending regular emails to delhivery but they are also not responding to it. It seems like this was done by them intentionally and it is the way of making money for them.

The details of courier boy is : he called himself akash and he called me from : [protected]

Pls help me in getting my money back.

Thanks sir

Kamya
+1 photos
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
Dec 02, 2016
Updated by Kamya Gagan Sharma
Sir, why i am not getting revert form any company. Not even courier service, not logistic and now consumer form is also not supporting. Pls help
Complaint comments 

Comments

Hi Kamya Gagan Sharma,

Kindly share the AWB no. so that we can look into this.

Thanks.
Hi Kamya,

Really sorry for the inconvenience. Kindly share the AWB no. so that we can look into this.

Regards,
Team Delhivery.
Dear sir i applied for checkbook since last 15 days witch i not recieved pls mail me when it dispached my account no [protected]
is 1mail me at my [protected]@gmail.com
Plz kindly check and confirm
Checkbook Reference No-8438A0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3742
    Pending
    0
    Resolved
    514
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information