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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 187

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R
rbisht06
from Noida, Uttar Pradesh
Feb 9, 2018
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wrong product received

Hi,

My name is rakesh, this is in regards to the my order for mivi thunder beats blootooth earphone.

I have ordered mivi headset but what i received is jbl local headset. The payment made on cod. I would request you initiate the refund for the same asap. Courier details are given below:-

Bmp shipment with awb number[protected] & order no.[protected].

Kindly do the needful.br...
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Khusi Chettri
from Dharwad, Karnataka
Feb 3, 2018
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I did not order anything from this aap ..bt i have received oder from delhivery which is cash on delivery..i don't want this saree bcz i bever wear saree ..mey be by mistakly have been done ...plz i request to u..please refund my money back rs 629 plz as soon as possible..
Oder id no.45053
I want to return it at earliest.

Please let me know the procedure

Regards
Sita chettri
Mar 12, 2018
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Delhivery Customer Care's response
Hi Sita,

We apologize for not being in a position to help you.

Please contact your merchant for returning the product and refund.

Regards,
Delhivery
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    F
    Feniseelan
    from Colachel, Tamil Nadu
    Jan 30, 2018
    Resolved
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    Address: Surat, Gujarat, 395006
    Website: www.vetican.com

    1 ordered 2 sarees in vetican.com. I got 1 saree with price 1200. I ordered 2 sarees total cost is 1200. But the courier collected 1200 even after i said that it is not my product. I want to return the product soon. I was unable to contavt the seller as there is no contact number in invoice. So i request you to help in returning the product and refund 1200 by cash. My order number is #4357. I need reply to this as soon as possible
    +1 photos
    Mar 14, 2018
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Jan 30, 2018
    Updated by Feniseelan
    I'm not getting any rply from the courier and the seller
    Verified Support
    Feb 09, 2018
    Delhivery Customer Care's response
    Hi,

    We will surely help you getting connected to your merchant and for this we require the AWB number. Please check the package and share the AWB number with us.

    Regards,
    Delhivery
    Feb 14, 2018
    Updated by Feniseelan
    awb no[protected]
    I ordered Lehenga but it come saree so i want to change my product or replace it to Original product.

    product delivered is not even what I ordered - Comment #3010733 - Image #0
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      S
      Sandip Sain
      from Kolkata, West Bengal
      Jan 22, 2018
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      Address: New Delhi, Delhi
      Website: www.delhivery.com

      Reference ID : 2377
      ORDER ID : 1648207
      Tracking ID :[protected]
      Order Date : 01/11/2018

      The package was picked up on 11-Jan'18 from Kolkata for return to the merchant "Clock.co.in", Rajendra Place, New Delhi. Courier was received at return city New Delhi on 15-Jan Monday at 4:19pm. But thereafter no update in last 7 days. The package is neither delivered to consignee nor any update is given in delhivery courier tracking.

      I am following up with Delhivery courier customer care, but every time they are saying matter has been escalated to higher level and the package will be delivered within next 24 hrs. But no result could be achieved till now as on 22-Jan'18.

      It is now really a matter worry, why the consignment is not getting delivered ?

      I request this forum to kindly escalate my complaint to the highest level of Delhivery Courier and kindly help me to get my package returned to the merchant immediately WITHOUT ANY LOSS OR DAMAGE TO PRODUCT.


      Regards
      Sandip Sain
      M: 0-[protected]
      +1 photos
      Mar 18, 2018
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Feb 09, 2018
      Delhivery Customer Care's response
      Dear Sandip,

      We are sorry to know about your experience. Though we always try to meet our customer's expectation, however at times we fail.

      Please be informed that your concern was escalated to the relevant department and the shipment was returned to your merchant on 24th Jan'18.

      Regards,
      Delhivery
      I ordered I phone cover but it’s not iPhone cover I want replace my product not help me your Coustmr care persons no mail reply please properly contact me and Refund my monye
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        H
        harshad b.patel
        from Pune, Maharashtra
        Jan 20, 2018
        Resolved
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        Address: 383001

        I also ordered refollium the above one for rupees 1880 30 day trial pack... Now I got a message that it is only a hair health support capsule You have to bay ultar dht blocker of refollium and then it will work together and then automatically placed the order of 1270 and said me to pay by Cash on delivery I have a very high doubt that they are doing something fishy They are fooling them There are no numbers through which we contact them What will I do know They are not inform about refollium ultra dht blocker any where.
        How can I get my refund?
        +1 photos
        Jan 20, 2018
        Complaint marked as Resolved 
        [email protected] Harsha Patel 9825075424
        Delhivery customer support has been notified about the posted complaint.
        Jan 23, 2018
        Updated by harshad b.patel
        Kya huaa payment retrun karo

        Jan 27, 2018
        Updated by harshad b.patel
        Kya huaa payment retrun karo Koi mo.no do batkare

        Jan 28, 2018
        Anøøp Kümär's response
        I want to replace the product
        Jan 31, 2018
        Updated by harshad b.patel
        Kya huaa payment retrun karo Koi mo.no do batkare
        Apr 07, 2018
        Updated by harshad b.patel
        Kb payment doge
        Because my house is 1 km far from main road and he says pic up your product from main road other wise he cancel to deliver and returnand he also said that he can't deliver the product
        Management is very worst and Customer care taking to pickup call more than 10-15 times. They not respect to the customer. Everytime they said wait for another 24 to 48 hours product will reach u as soon as possible. Total waste of my time and no one taking the response from that side. All People go to another courier execpt Delhivery...
        This is not the product i booked
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          P
          Pooja Kokode
          from Mumbai, Maharashtra
          Jan 12, 2018
          Resolved
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          Address: Surat, Gujarat
          Website: www.queenget.com/product-category/kurti

          I orderd one floral designer cream & black kurti002-m on January 7, 2018
          AWB NO.[protected], , ORDER NO.23939.I recieved that dress on january 12, 2018 on morning which is totally different from which i saw on website(https://www.queenget.com/product-category/kurti/).You are showing different product and sending different one. seriously i checked it for 5-6 times that what they tranfer me exactly..I tried to contact on contact details given by them but they r not receiving.(client no.[protected]).so please i request u to refund my money plzzzz...Take your product and give my money back.
          +1 photos
          Mar 13, 2018
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Jan 28, 2018
          Peaceful Maniac's response
          And product has no amazon logo in its cover.. this is a well planned scam
          Verified Support
          Feb 09, 2018
          Delhivery Customer Care's response
          Hi Pooja,

          We are sorry to know about your experience, however being a logistic partner we are accountable to deliver your shipments from the merchant.

          Please contact your merchant for product / refund related issues.

          Regards,
          Delhivery
          This is a total scam company.. they get our address through other big shopping sites and use it to scam others. I ordered a 5tb hard disk for 7000 (offer) in amazon. When I received the package, it weighted less, when I opened it, there was a 300 rs earphone in there.. they just did a 7000 rs fraud. I'm now moving on with legal process
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            A
            A Mm
            from Delhi, Delhi
            Jan 11, 2018
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            It is regarding[protected], it reached destination city on 08th jan 2018, as per the tracking details the courier was out for delivery on 10th and 11th, both the days i was at home and the phone was switched on. Nobody contacted or turned up. Delhiver team : please deliver the product and contact me if you are actually intending to deliver the product on the contact number mentioned.

            Ashish
            [protected]
            Delhivery customer support has been notified about the posted complaint.
            Hi,

            Kindly share the AWB no. so that we can look into this.

            Team Delhivery.
            I have purchased a yellow coti suit .
            But you take a suit piece.
            It's very cheapest and dull colour and it's cut piece also.
            So I want to return it. So please return my amount rs.550 plz

            did not contact us, updating incorrect shipment information - Comment #2974536 - Image #0
            Suit Change
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              S
              shyamrao sandeep
              from Khammam, Telangana
              Jan 8, 2018
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              I'am shyamrao sandeep from hyderabad, have received an order of "combo of 5 new fashion brand men's clothing casual long sleeves quality selection shirt with buckles for men", on[protected], when i get the product.. I was surprised that product is different and the quality of products is so cheap... And of different colours... I have paid the amount of 1099, please return this product and provide me my money back...
              Order id:oid73565
              Order no:[protected]
              Awb number:[protected]
              And also am attaching my details...
              Name: shyamrao sandeep
              Naveen deluxe boys hostel
              Shere gate,
              Kingkoti,
              Hyderabad,
              Pincode:500001
              Mobile no:[protected], [protected]
              +1 photos
              Delhivery customer support has been notified about the posted complaint.
              I have order pink silk jari sari but I found green simple sari and it's not good

              complaining about the product... requesting to return the product.. and provide me my money back - Comment #2968904 - Image #0
              Hi,

              You need to contact the client for order related issues; as we are just the delivery partners.

              Thanks.
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                G
                Gajanan Bhogte
                from Morjim, Goa
                Dec 30, 2017
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                Address: Sindhudurg, Maharashtra, 416520

                Abw no[protected] was booked from pune to kudal maharashtra. Estimated delivery date is 30 dec 2017. Parcel reached at location on 30 dec morning. I got message at 1 pm courier is out for delivery. Nobody contacted me nobody reached at my location. Now fake status showing on web that cosignee not available. Don't update fake status if you don't want to deliver products on estimated delivery date. Also don't send fake message that courier is out for delivery.
                Thank you
                Delhivery customer support has been notified about the posted complaint.
                I ordered my product from amazon but it was delivered from delhivery. Pvt. Ltd. and my amazon product is cancelled. I have ordered two nitro plus otg pen drive 3.0 64gb of Rs.1198 but in the package their is no pendrive only one card reader was present. So please take these product again from me and return my money
                My order I'd 1644858

                non delivering products on time and updating fake status - Comment #2977041 - Image #0
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                  S
                  Sonia Slathia
                  from Srinagar, Jammu and Kashmir
                  Dec 27, 2017
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                  Website: quuenget.com

                  I have order my 2 suit. I get one and another one is misplace... Which dress i get that is totally wrong one and get a cut piece so give me contact abt return policy detail. As soon as possible... My awb number..[protected] and order number.. Qun12859... My amount is rs 758 which i pay to u.. And when i open my parcel that is one produt and too much worst.. That is not good which you are doing with your customers. Your kiteshop shipment is too worst... If you want to do your business do in a loyal wal dont cheat the customers...
                  Delhivery customer support has been notified about the posted complaint.
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                    G
                    Gulzar0786
                    from Supaul, Bihar
                    Dec 25, 2017
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                    I am getting continuous parcel delivery calls from delhivery of a company even when i have never heard about any such company, how can it be expected that i
                    May have booked any such parcel from any of the company. It seems to be a fraud parcel. I don't know how my exact data went to the company. Delhivery is a reputed company, it should look into such cases and must train the delivery boys to talk a bit mire politely (Must treat customer in a proper manner on call during any conversation).
                    +2 photos
                    Delhivery customer support has been notified about the posted complaint.
                    Consignment menifested showing from 1 jan 2018 till now
                    awb[protected]
                    i booked a mobile from krishna mobile express at mathura near delhi they send me tracking details on 1 jan 2018 but still its not showing any detail. nothing reached at my home no message comes to me. i called customer care too, plz tell me when it will reach.
                    Shoes deferent size and product

                    fake parcel delivery attempt - Comment #2976973 - Image #0
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                      C
                      Clash with chirag
                      from Chennai, Tamil Nadu
                      Dec 21, 2017
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                      Address: Chennai, Tamil Nadu, 600003

                      Kindly we have order a anarkali jacket kurti for woman this kurti size is not perfect so our request is please take this kurti and give us our moneyproce is rs. 530.00 please kindly come and take it and give our money we need our money so please come and take your martial and give money because size is not perfect and it is short so please take it i want my money back and take your material from me so please come fast by today or tomorrow
                      Delhivery customer support has been notified about the posted complaint.
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                        R
                        Reema Roy
                        from Ernakulam, Kerala
                        Dec 16, 2017
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                        Website: www.delhivery.com

                        Date of incident - 16/12/2017

                        Incident-
                        Courier staff of delhivary "mr. Basil" is very rude. He was very rude through telephone at the time of asking address. There are so many ways to reach our home so i asked him what is his current location to provide him the nearest route, that point on he was yelling for no reason. Because of this person we had to go all the way to the local office and collect the product.
                        Delhivery customer support has been notified about the posted complaint.
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                          M
                          Mysteries Preeti
                          from Gurgaon, Haryana
                          Dec 14, 2017
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                          Hello
                          This is about the order s08750683, which i have made on club factory, as on 1st dec 2017. Today, i have received the pack including all the items of my order except one. One item is missing, item name is "the eiffel tower pandent" costing rs. 800.17/-. I looked at the club factory parcel packed, it was torn. The delivery person was already gone, when i looked into the packet.

                          Kindly help me in this matter. And do the needed.

                          Regards,
                          Pooja kataria
                          [protected]
                          [protected]@gmail.com
                          +2 photos
                          Delhivery customer support has been notified about the posted complaint.
                          Dec 14, 2017
                          Updated by Mysteries Preeti
                          Tracking number is[protected]
                          My AWB number:[protected]
                          Hasn’t been delivered yet and shows that Package not picked/ received from client. Delhivery please do something about it, this is very irritating. I’ve been trying to email/ call you guys since so long but no response till now!!

                          packet was torn - Comment #2950468 - Image #0
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                            M
                            manumech
                            from Bengaluru, Karnataka
                            Dec 7, 2017
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                            Address: Madhubani, Bihar, 847121
                            Website: www.delhivery.com

                            The courier company was unprofessional and lying to customer that customer denied to deliver the medicine. The delivery was out for delivery on 07-Dec 10 AM. But they did not able to delivery it before 07 PM same day. And when contacted to the customer care they said that it will be delivered in next 2 days. Since the consignment was reached to the city on 5th December and does it really need 4 days to deliver a product in a 10km range/area. It was urgent to deliver the medicine on time.
                            Delhivery toll free number:- [protected]
                            Consignment AWB No:[protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              R
                              Rashmi Rohit
                              from Durg, Chhattisgarh
                              Dec 6, 2017
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                              Address: 490020

                              Docket number[protected]
                              Rashmi rohit

                              Pathetic customer services you provide delhivery.
                              First of all you guys should appoint staff fir customer support because nobody picks up call even aftrr calling for a long time.
                              Finally they pick call after calling them the whole day and they say they can't help in the issue i asked them to change mu shipping address when my docket was still on delhi airport that came from club factory.
                              Delhivery guys asked me to make update from club factory which they did and when i tracked my docket there was this remark that - "incomplete shipping address and shipper is not contactable".
                              What the hell??
                              I'm on my phone all the time when did you guys couldn't get me???
                              The only call i received was the call that said my request has been completed.
                              All updation of my docket has been done so i need my docket on time.
                              Delhivery customer support has been notified about the posted complaint.
                              Nov 30, 2017
                              Rohit Rock Arya's response
                              I want return my order
                              Because the product is not same item which i ordered
                              I want to changed this product who delivered me because that product is not same which i order so please cancel and refund my money
                              My shipment with awb[protected] was out for delivery 4 days but it was never delivered. Always showing consignee unavailable. But actually i was available. They never phoned me.
                              Delhivery u send me a fake product.
                              Please pick u this product and return my money back.
                              Order id-1454688
                              Sir mene saree order ki ti bt wrong product deliver kiya gaya h muje use return krna h or refund bi my phone number is [protected] pls contact us
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                                A
                                Archana Balasubramanian
                                from Coimbatore, Tamil Nadu
                                Dec 1, 2017
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                                Address: Madurai, Tamil Nadu

                                I ordered for a black kurti top with awb number[protected] and order id #5086, the product i have received is of very worst quality, they is no return option shown in our website but earlier it was mentioned to be available. I need to return the product make it as soon as possible, or give me the proper product that i ordered for. They even dony have proper contact number.
                                Delhivery customer support has been notified about the posted complaint.
                                I had purchased Bluetooth microphone, I charged for 3hrs and it is working only for 5mins,[protected] this is my order number I want to cancel it . Do send details to cancel this
                                I have received a product by cod which was not ordered by me and I like to return the product. I was not able to find out the company online. The delivery address was Jisha Joseph Malabar cancer Centre Illathazha Kodiyeri Kannur
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                                  Suji Shekar
                                  from Bengaluru, Karnataka
                                  Nov 25, 2017
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                                  Address: Bangalore, Karnataka, 560049

                                  As the delivery person called me in d morning n he told he is on d way to deliver ma product... But he did not com at all later i called he told i returned as there was no place to com... He behaved so badly... My awb number is[protected]... I haven't received d product but he has given the status as delivered wtf... The delivery person number is [protected]
                                  Delhivery customer support has been notified about the posted complaint.
                                  Bleady [censored]ers... I ordered 64gb pen drive & memory card combo... But the [censored]ing idiots send me the dummy one... Please anybody tell me the idea to return it back
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                                    S
                                    Seher Arab
                                    from Mumbai, Maharashtra
                                    Nov 21, 2017
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                                    Address: Mumbai City, Maharashtra, 400003
                                    Website: www.delhivery.con

                                    I had done shoping from club factory the order was coming through delivery the order had reached mumbai one week before from that time they are just not able to deliver our order after calling them severel times we are not able to received our order and now it is showing delivered in order tracking but we have not yet received our order. Inspite of saying them we have not received our ordered and it is showing delivered they are like wait for this much time and all. Pls help we are really stress about our thing
                                    Delhivery customer support has been notified about the posted complaint.
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                                      Satender Tyagi
                                      from Karnal, Haryana
                                      Nov 19, 2017
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                                      Address: Gurgaon, Haryana, 122003
                                      Website: www.hdfcbank.com

                                      Hi team,

                                      My self satender tyagi and my bank account no is [protected], i seen my balance has been deducted rs.619.50 dt on 13-nov-17.

                                      Please do the credit the same amount

                                      Kindly find below details :-

                                      Date13 nov 2017
                                      Withdrawal619.50
                                      Cheque/ref no. Mir[protected]
                                      Narrationinter-brn cash chg incl gst 301017-mir[protected]

                                      Thanks
                                      Satender tyagi
                                      [protected]
                                      Delhivery customer support has been notified about the posted complaint.
                                      Club factory company send courier through delhivery courier with POD no[protected] .almost 7 days passed but product not deliver.very bad, low and poor service of courier.
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