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Delhivery Complaints & Reviews

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Updated: May 18, 2026
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Delhivery reviews & complaints page 187

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M
Minakshi Choudhary
from Indore, Madhya Pradesh
Apr 3, 2018
Resolved
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Address: Surat, Gujarat, 395010

I have ordered a saree but the delivered was a wrong saree. So i need to return the same and want my cash back or the same product ordered. The ordered product was a colour conbination of green and blue but you have send a red saree which was not similar to that model. So kindly take the product back and take action to the said defect. Waiting for your reply...

Meenakshi choudhary
[protected]
May 12, 2018
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Delhivery Customer Care's response
Hi Minakshi Choudhary,

Thanks for reaching out. Kindly contact the merchant website for order related issues as we are just the delivery partners.

Team Delhivery
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    Vicky Sivaji
    from Chennai, Tamil Nadu
    Apr 1, 2018
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    Address: Nagapattinam, Tamil Nadu, 609001
    Website: Delhivery

    Awb no:[protected]
    Invoice no:[protected]
    Mobile no:[protected]
    I am not orderd anything from this online app. But i received a memorycard. It's very worst and damaged. The price of the memorycard is rs.434 only. Please return my money.
    Return address:
    Sivaji
    3/41 lyankoil st, kalahasthinathapuram, tranqubar t. K
    Mayiladuthurai, tn 609001. Ph:[protected]
    Mylduthuri_thiruviz_d (Tamil nadu).
    Please refund my amount.
    Delhivery customer support has been notified about the posted complaint.
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      S
      Sudhakrishnamurthy
      from Bengaluru, Karnataka
      Mar 29, 2018
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      Address: Bangalore, Karnataka, 560032

      Hello,

      We did not order anything from kiteshop but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something horrible. Please refund our money back i. E, rs.860/-. Please do as early as possible.

      Order id no.- qwcd12582
      Awb number[protected]

      We want to return it again at earliest.

      Please let us know the procedure.

      Regards,
      Sudha krishnamurthy
      Delhivery customer support has been notified about the posted complaint.
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        K
        kumar.ranbir
        from Paithan, Maharashtra
        Mar 20, 2018
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        Address: Pune, Maharashtra, 412208

        I have ordered a mobile from tata cliq and it was shipped on 12th march with
        Awb no:[protected] from jaipur.
        On your website it was showing that this item has arrived on 15 th march morning in pune, but not delivered yet. While contacting customer care they only say we are sorry sir. As they know that what will customer do if the shipment will not deliver on time.
        Your local courier office which is expected to deliver the item he says i will do when i get time.

        Next day your delivery person called me around 6 pm and told me if you want to your shipment then you have to come at our office and collect yourself, we will deliver when we get time, after that a message came that your item is out for delivery and again it showed that consignee was not available.
        He hasn't come to deliver and also not taking my calls to even say that he is not coming today.
        I am wondering this kind of professionalism you guys maintained and to whatever you want to do (Like consignee was not available even you didn't come).
        Delhivery customer support has been notified about the posted complaint.
        Mar 14, 2018
        tamil selvi raja gopal's response
        am ordered wedding lehenga but am received sarees pls return my money i[censored] not return my money i will complaint your courier service
        Am ordered wedding lehenga but i received sarees pls return my money
        Hello,
        I didnt order anything from this site, The order which i received is yellow n green saree.plzzz return my order n refund Rs. 854 as soon as possible .The product is on cod .its very ridiculous
        These people are cheating the online customers very badly.
        very bad situation. they must be punished severly. invoice no: QASWWE24310
        In want to return my mobile and send me my money back
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          K
          Krishna Vedashree
          from Hyderabad, Telangana
          Mar 19, 2018
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          Address: 500060
          Website: [email protected]

          I am ordered Silk Beige Embroidered saree not this product and also not this color I am giving pink embroidered designed with work blouse saree but your giving orange colour plan saree and also plz return as possible early product or refund money back Rs:714 i am paid cash on delivery plz kindly to send I am ordered Silk Beige Embroidered saree fabric is silk and pattern in work AWB no[protected] and order no14936 plz
          Delhivery customer support has been notified about the posted complaint.
          Mar 25, 2018
          [email protected]'s response
          I received unordered item so that retun the item as soon as possible...

          I received unordered item so that retun the item as soon as possible...
          I did not make this order from your site.I request you to give me money back.The memorycard price is Rs.434. Please return
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            S
            Sara Thomas
            from Mumbai, Maharashtra
            Mar 19, 2018
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            Address: Mumbai City, Maharashtra, 400051

            I had ordered 2 kurtas and i received 2 sarees instead, this is so disappointing. Please return my money or else i might lodge complaint against your site.
            You can mail me on [protected]@gmail.com
            Or sms me on [protected]. Awaiting your prompt response.
            My invoice no is qazza21227
            Awb number[protected]
            Order no. Qazza21227
            I paid an amount of 854.93
            Tell me when and how can i expect a refund for the same. Your website is such a scam. Hopeless...
            Delhivery customer support has been notified about the posted complaint.
            Hi Sara Thomas,

            Kindly contact the merchant website for order related issues, as we are just the delivery partners.

            Team Delhivery.
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              G
              grk.ramana
              from Chennai, Tamil Nadu
              Mar 13, 2018
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              Address: 122002
              Website: www.delhivery.com

              This company not only delivers fake products from fake websites, they also support them. I called them and requested to stop the payment as i received damaged and fake products. I asked about the details of the seller who shipped the product to me, sadly they don't have correct contact details, which means they just delivered the product without having kyc details also. I tried multiple times to talk to them, they are keep on disconnecting my call as i am questioning them for there mistake. Please take action on these delivery partners who are supporting the fake websites as these delivery partners are supporting them.
              Delhivery customer support has been notified about the posted complaint.
              Hi grk.ramana,

              Kindly share the AWB no. so that we can look into this.

              Team Delhivery
              grk.ramana's [Complaint's author] reply, Mar 15, 2018
              I don't have AWB number, But added image to the Complaint with the Delivery slip attached to Shipment.
              Mera product mere address per delivery Nahi hua hai tracking id[protected]
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                S
                Shruti Deora
                from New Delhi, Delhi
                Mar 13, 2018
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                Address: Gurgaon, Haryana, 122002
                Website: Delhivery.com

                My parcel with awb no:[protected] has been lying in delhi since 7th march. Everyday the status update changes from 'out for pickup' to 'duplicate pickup request' and it has been a week of this non sense. They do not answer their calls nor reply back to their emails! Please get this sorted at the earliest!
                I need my parcel on urgent basis.
                Delhivery customer support has been notified about the posted complaint.
                Mar 10, 2018
                Aravind Mudhiraj's response
                I want to return product
                Hi Shruti Deora,

                As we can check, the shipment has been delivered to you by the promised delivery date i.e. 15th March 2018. Kindly confirm.

                Team Delhivery.
                Return my money back
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                  PCR Naidu
                  from Bengaluru, Karnataka
                  Mar 12, 2018
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                  Address: Bangalore, Karnataka, 560034

                  Above mentioned waybill number from ebay and was out for delivery in the morning till now i didn't received any call at least and not yet delivered.

                  The delivery address is home address whereas in the track mentioned yesterday that office/business and closed.

                  I stay in bangalore and apartment. I didn't received any call from the person and it was updated the status as consignee not available.
                  Pathetic service by delhivery and i am surprised to see their iso certifications.
                  Delhivery customer support has been notified about the posted complaint.
                  Hi PCR Naidu,

                  Apologies for the inconvenience. Your feedback has been noted and will be shared with the concerned team.

                  Team Delhivery
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                    A
                    Anuradha Tantuway
                    from Dhamtari, Chhattisgarh
                    Mar 11, 2018
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                    Address: 495452

                    Hello,

                    We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something damaged. Please refund our money back i. E. Rs.538/-. Please do as early as possible.

                    Order id no.- 10528

                    We want to return it again at earliest.

                    Please let us know the procedure.

                    Regards,
                    Anuradha tantuway
                    Delhivery customer support has been notified about the posted complaint.
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                      P
                      parulnandal
                      from Gurgaon, Haryana
                      Mar 8, 2018
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                      Address: 124001

                      Hi, my name is parul nandal, and i have ordered some product from amazon online site. The website is delivering the product via your delhivery courier service. I didnt received the product/courier today at my mentioned address in rohtak but the delivery boy who was delivering the couriers was very rude. That guy don't know how to speak with the customers over the phone. He was shouting on mom at home and me over the phone saying that he was not delivering the product for without any reason. I don't know name to the courier boy but contact no is ‭+[protected]‬. Please do the needful against my complaint of that delivery boy
                      Delhivery customer support has been notified about the posted complaint.
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                        M
                        Madhulika Shrivastava
                        from Agra, Uttar Pradesh
                        Mar 7, 2018
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 248001
                        Website: www.delhivery.com

                        Order : SO[protected]

                        My order is supposed to be delivered today but i didn't got any call from the delivery boy.
                        Now, in evening i got a msg from company that it couldn't be delivered due to "Entry Restricted Area" i dont know what this means
                        The delivery boy didn't called me even once. All my orders get delivered on my address without any problem.
                        Kindly get my order delivered to me ASAP
                        Mar 8, 2018
                        Complaint marked as Resolved 
                        It is delivered today
                        Delhivery customer support has been notified about the posted complaint.
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                          H
                          Heenukhan
                          from Indore, Madhya Pradesh
                          Mar 5, 2018
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                          Address: Singrauli, Madhya Pradesh, 486886
                          Website: Delhivery

                          Sir maine aapke website se product nhi kharida h bt phir bhi mjhe q deliver kiya jata h agar aapne ye product wapas nhi mngaya to main aapke website ke khilaf report file kr dungi so plzzzzzz mera amount kijiye nd apna product wapas lijiye... Aaj ke baad dhyan rahe aapke website se mjhe kch product nhi aana chahiye agr aisa ho to aap phle mjhse confirmation lenge ok
                          Delhivery customer support has been notified about the posted complaint.
                          Mar 05, 2018
                          Updated by Heenukhan
                          And mera 854 rs. Refund kijiye fast
                          Mera a/c no. [protected]
                          A/c holder name- heena Khan
                          IFSC CODE-SBINOO3991
                          Mar 06, 2018
                          Updated by Heenukhan
                          Hello,

                          We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please refund our money back i. E. Rs.854/-. Please do as early as possible.

                          Order id no.- wedsa40

                          We want to return it again at earliest.

                          Please let us know the procedure.

                          Regards,
                          Heena
                          Mar 10, 2018
                          Aravind Mudhiraj's response
                          Return my money back and order was not good

                          I 2ant to return my product plzz send person to return I want re fund the order was not good it is very cheep I want to return that order I want my money back
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                            A
                            Amanbhu
                            from Noida, Uttar Pradesh
                            Mar 5, 2018
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                            My order is not delivered. There was no phone calls nor any msg. When i track my order on their website 'customer cancelled the order' this msg is pop up, but i didn't canceled the order. The courier team should give a phone call to collect the package. But with out letting us know that the package has come how could they cancel the order. My awb no:[protected]. Please do take necessary action.
                            Delhivery customer support has been notified about the posted complaint.
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                              M
                              madhav mbbs
                              from Suriapet, Telangana
                              Mar 2, 2018
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                              Address: Chittoor, Andhra Pradesh, 517001

                              I was ordered one boat rockers 510 headphone through amazon, but your guys delhivery the product, the way bill number:[[protected]].
                              I was paid rs. 800.00 and got the product, while i was opened the package, and i was shocked, because thats not head phone, its mobile cases.

                              So please send your person to collect the product and return the original product or
                              Refund the money.

                              I am madhav
                              Mob no:[protected]
                              Delhivery customer support has been notified about the posted complaint.
                              I am order to fog stylish saree
                              Order no. 19533 you delivered to top .
                              I want to return to saree.
                              Order no. #19533 ( 26/2 / 2018)
                              Product quality price fog stylish saree 1 ₹ 499.00 subtotal : ₹ 499.00 Cash on delivery charge : ₹ 100 Tax : ₹ 39.92 payment method : Cash on delivery
                              Total : ₹ 638.92
                              So want to return this order
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                                M
                                manson
                                from Chennai, Tamil Nadu
                                Mar 1, 2018
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                                Address: Chennai, Tamil Nadu, 600119
                                Website: www.delhivery.com

                                I was ordered one sony xperia xz headphone through amazon, but your guys delhivery the product, the way bill number:[protected].
                                I was paid rs. 500.00 and got the product, while i was opend the package, and i was shocked, because thats not head phone, its mobile case.

                                So please send your person to collect the product and reutrn the original product or refund the money.
                                Delhivery customer support has been notified about the posted complaint.
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                                  Parvataneni Satyanarayana
                                  from Hyderabad, Telangana
                                  Feb 21, 2018
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                                  Address: 522501

                                  Order No. [protected]
                                  AWB[protected]
                                  The said article deemed to be delivered as per the terms of Paytm Mall on[protected] is not delivered. The tracking of the said courier reveals that the article is out for delivery from Guntur which is hardly 25 km from my location on[protected] morning.
                                  What is my position. Can it be delivered or not. If not what is the further course of action since your customer care person uttered over phone of your company that the article will be delivered by 8.00 pm on[protected].
                                  Delhivery customer support has been notified about the posted complaint.
                                  Feb 23, 2018
                                  Shweta Kavi Siwach's response
                                  I have received wrong product..I have a poor saree...I want back my money quickly
                                  Hi Parvataneni Satyanarayana,

                                  Kindly share the AWB no. please.

                                  Team Delhivery.
                                  I have received wrong product.i want back my money.
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                                    Jesnabhijith
                                    from Kerur, Karnataka
                                    Feb 20, 2018
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                                    Address: 676306
                                    Website: Delhivery

                                    Hellow. Am not order anything from this app. But i recieved a cloth. Its quality is very poor. The prize of the cloth is 629. I want to return the order on or befor 28 th feb 2018 and get the refund. I want to refund my money its about 629. Am not oder the cloth look like a sary i never use this app and i dn't want this meterial i want to refund my 629
                                    Delhivery customer support has been notified about the posted complaint.
                                    Feb 20, 2018
                                    Updated by Jesnabhijith
                                    I never use this app for any online purchasing. But today i get a poor cloth. I never oder this. I want to rerurn the oder and refund my money. Its about 629
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                                      Pooja3008
                                      from Bengaluru, Karnataka
                                      Feb 19, 2018
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                                      Address: Bangalore, Karnataka

                                      I had returned 8 items via delhivery whereas they are claiming I have returned only 3 items. Please look into this asap. I am attaching receipt where I have mentioned I have returned 8 items and it has signature of delivery guy as well. You guys should have the same receipt on your side(copy of this) and should have my signature on that. Please look into this.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Product ordered and got different product .they send different saree.i didn't got the product Wich I ordered.therebis no email address or phone number they have given to return the product.i don't know how to return the product.so please help me
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                                        pikal
                                        from Hyderabad, Telangana
                                        Feb 17, 2018
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                                        Address: 560064

                                        Want to return this item. Its a fraud item. Very much dissappointed,.
                                        I ordered one but you sent other item. Please take back that item.
                                        Details. Work lehenga (At9003) rs 1180
                                        Invoice no:7781
                                        Booking no.206088
                                        Awb no.[protected].

                                        Please. Take your product and give my money back.

                                        Thank you
                                        Feb 17, 2018
                                        Updated by pikal
                                        I think u cheat the customer ...not givn the contect no...or any link for return ur delivery and return back customer money...hw we contect with ur compancy. I want to replace my product ...very bad..
                                        I want to return this item which u guys sent least quality item . Very much dissappointed, .
                                        I ordered one but you sent other item. Please take back that item and dont cheat customers in this way.
                                        Details. Women singaar colorful saree for woman-53; rs 636.9

                                        Reference ID:35073
                                        ORDER ID:3724669
                                        Tracking ID:[protected]
                                        Order Date:08/13/2018

                                        Please. Take your product and give my money back.

                                        Thank you,
                                        When I get this product I surprised that was different things and also different product. Very bad experience with delhivery. I want to return this product please tell me the procedure and please refund my amount as soon as possible
                                        I WANT TO RETURN THIS ITEM ITS A FRAUD ITEM
                                        I AM VERY MUCH DISSAPPOINTED
                                        I ORDERD ONE BUT YOU SENT OTHER ITEM.
                                        PLEASE TAKE YOUR PRODUCT AND GIVE MY MONEY BACK.

                                        PIN : [protected]
                                        AWB:[protected]
                                        ORDER ID : #74789
                                        ORDER DATE : 31.08.2020

                                        REPLAY FIRST... U WILL NOT REPLAY... I WILL COMPLAINT U

                                        THANK U
                                        Delivery wrong item.. i purcharse to vastrafashionshop.com.
                                        Order id : 22717
                                        Want to return this item. Its a fraud item. Very much dissappointed, .
                                        I want return this item delivery wrong item iam very dissaponted iam order one item but you delivered wrong item please take your product and give my mony
                                        Order Id:#5232
                                        Order date:[protected]
                                        I want return this item and please give my money
                                        I was told on 15/12/2021 that it was a 4g tab and had been delivered. Only a few thick papers when opened. Delivered to me by Delivery Courier. I showed live the delivery staff who delivered. I paid cash 2449 and got the delivery. The payment was made by Google. I need to return the goods. I need help with that. 1781 is your delivery code for SD Vendors (Teclast P20HD 4G Phone Call 4G), AWB[protected].Share with agent ONLY when he is at your premises-DELHIVERY
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