Claimed

Delhivery Complaints & Reviews

1
Updated: Mar 18, 2026
Complaints 3864
Resolved
525
Unresolved
3339
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 187

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kumar.ranbir
from Paithan, Maharashtra
Mar 20, 2018
Report
Copy

Address: Pune, Maharashtra, 412208

I have ordered a mobile from tata cliq and it was shipped on 12th march with
Awb no:[protected] from jaipur.
On your website it was showing that this item has arrived on 15 th march morning in pune, but not delivered yet. While contacting customer care they only say we are sorry sir. As they know that what will customer do if the shipment will not deliver on time.
Your local courier office which is expected to deliver the item he says i will do when i get time.

Next day your delivery person called me around 6 pm and told me if you want to your shipment then you have to come at our office and collect yourself, we will deliver when we get time, after that a message came that your item is out for delivery and again it showed that consignee was not available.
He hasn't come to deliver and also not taking my calls to even say that he is not coming today.
I am wondering this kind of professionalism you guys maintained and to whatever you want to do (Like consignee was not available even you didn't come).
Delhivery customer support has been notified about the posted complaint.
Mar 14, 2018
tamil selvi raja gopal's response
am ordered wedding lehenga but am received sarees pls return my money i[censored] not return my money i will complaint your courier service
Am ordered wedding lehenga but i received sarees pls return my money
Hello,
I didnt order anything from this site, The order which i received is yellow n green saree.plzzz return my order n refund Rs. 854 as soon as possible .The product is on cod .its very ridiculous
These people are cheating the online customers very badly.
very bad situation. they must be punished severly. invoice no: QASWWE24310
In want to return my mobile and send me my money back
Helpful
Found this helpful?
4 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Krishna Vedashree
    from Hyderabad, Telangana
    Mar 19, 2018
    Report
    Copy

    Address: 500060
    Website: [email protected]

    I am ordered Silk Beige Embroidered saree not this product and also not this color I am giving pink embroidered designed with work blouse saree but your giving orange colour plan saree and also plz return as possible early product or refund money back Rs:714 i am paid cash on delivery plz kindly to send I am ordered Silk Beige Embroidered saree fabric is silk and pattern in work AWB no[protected] and order no14936 plz
    Delhivery customer support has been notified about the posted complaint.
    Mar 25, 2018
    [email protected]'s response
    I received unordered item so that retun the item as soon as possible...

    I received unordered item so that retun the item as soon as possible...
    I did not make this order from your site.I request you to give me money back.The memorycard price is Rs.434. Please return
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sara Thomas
      from Mumbai, Maharashtra
      Mar 19, 2018
      Report
      Copy

      Address: Mumbai City, Maharashtra, 400051

      I had ordered 2 kurtas and i received 2 sarees instead, this is so disappointing. Please return my money or else i might lodge complaint against your site.
      You can mail me on [protected]@gmail.com
      Or sms me on [protected]. Awaiting your prompt response.
      My invoice no is qazza21227
      Awb number[protected]
      Order no. Qazza21227
      I paid an amount of 854.93
      Tell me when and how can i expect a refund for the same. Your website is such a scam. Hopeless...
      Delhivery customer support has been notified about the posted complaint.
      Hi Sara Thomas,

      Kindly contact the merchant website for order related issues, as we are just the delivery partners.

      Team Delhivery.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        grk.ramana
        from Chennai, Tamil Nadu
        Mar 13, 2018
        Report
        Copy

        Address: 122002
        Website: www.delhivery.com

        This company not only delivers fake products from fake websites, they also support them. I called them and requested to stop the payment as i received damaged and fake products. I asked about the details of the seller who shipped the product to me, sadly they don't have correct contact details, which means they just delivered the product without having kyc details also. I tried multiple times to talk to them, they are keep on disconnecting my call as i am questioning them for there mistake. Please take action on these delivery partners who are supporting the fake websites as these delivery partners are supporting them.
        Delhivery customer support has been notified about the posted complaint.
        Hi grk.ramana,

        Kindly share the AWB no. so that we can look into this.

        Team Delhivery
        grk.ramana's [Complaint's author] reply, Mar 15, 2018
        I don't have AWB number, But added image to the Complaint with the Delivery slip attached to Shipment.
        Mera product mere address per delivery Nahi hua hai tracking id[protected]
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shruti Deora
          from New Delhi, Delhi
          Mar 13, 2018
          Report
          Copy

          Address: Gurgaon, Haryana, 122002
          Website: Delhivery.com

          My parcel with awb no:[protected] has been lying in delhi since 7th march. Everyday the status update changes from 'out for pickup' to 'duplicate pickup request' and it has been a week of this non sense. They do not answer their calls nor reply back to their emails! Please get this sorted at the earliest!
          I need my parcel on urgent basis.
          Delhivery customer support has been notified about the posted complaint.
          Mar 10, 2018
          Aravind Mudhiraj's response
          I want to return product
          Hi Shruti Deora,

          As we can check, the shipment has been delivered to you by the promised delivery date i.e. 15th March 2018. Kindly confirm.

          Team Delhivery.
          Return my money back
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PCR Naidu
            from Bengaluru, Karnataka
            Mar 12, 2018
            Report
            Copy

            Address: Bangalore, Karnataka, 560034

            Above mentioned waybill number from ebay and was out for delivery in the morning till now i didn't received any call at least and not yet delivered.

            The delivery address is home address whereas in the track mentioned yesterday that office/business and closed.

            I stay in bangalore and apartment. I didn't received any call from the person and it was updated the status as consignee not available.
            Pathetic service by delhivery and i am surprised to see their iso certifications.
            Delhivery customer support has been notified about the posted complaint.
            Hi PCR Naidu,

            Apologies for the inconvenience. Your feedback has been noted and will be shared with the concerned team.

            Team Delhivery
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anuradha Tantuway
              from Dhamtari, Chhattisgarh
              Mar 11, 2018
              Report
              Copy

              Address: 495452

              Hello,

              We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something damaged. Please refund our money back i. E. Rs.538/-. Please do as early as possible.

              Order id no.- 10528

              We want to return it again at earliest.

              Please let us know the procedure.

              Regards,
              Anuradha tantuway
              Delhivery customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                parulnandal
                from Gurgaon, Haryana
                Mar 8, 2018
                Report
                Copy

                Address: 124001

                Hi, my name is parul nandal, and i have ordered some product from amazon online site. The website is delivering the product via your delhivery courier service. I didnt received the product/courier today at my mentioned address in rohtak but the delivery boy who was delivering the couriers was very rude. That guy don't know how to speak with the customers over the phone. He was shouting on mom at home and me over the phone saying that he was not delivering the product for without any reason. I don't know name to the courier boy but contact no is ‭+[protected]‬. Please do the needful against my complaint of that delivery boy
                Delhivery customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Madhulika Shrivastava
                  from Agra, Uttar Pradesh
                  Mar 7, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gurgaon, Haryana, 248001
                  Website: www.delhivery.com

                  Order : SO[protected]

                  My order is supposed to be delivered today but i didn't got any call from the delivery boy.
                  Now, in evening i got a msg from company that it couldn't be delivered due to "Entry Restricted Area" i dont know what this means
                  The delivery boy didn't called me even once. All my orders get delivered on my address without any problem.
                  Kindly get my order delivered to me ASAP
                  Mar 8, 2018
                  Complaint marked as Resolved 
                  It is delivered today
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Heenukhan
                    from Indore, Madhya Pradesh
                    Mar 5, 2018
                    Report
                    Copy

                    Address: Singrauli, Madhya Pradesh, 486886
                    Website: Delhivery

                    Sir maine aapke website se product nhi kharida h bt phir bhi mjhe q deliver kiya jata h agar aapne ye product wapas nhi mngaya to main aapke website ke khilaf report file kr dungi so plzzzzzz mera amount kijiye nd apna product wapas lijiye... Aaj ke baad dhyan rahe aapke website se mjhe kch product nhi aana chahiye agr aisa ho to aap phle mjhse confirmation lenge ok
                    Delhivery customer support has been notified about the posted complaint.
                    Mar 05, 2018
                    Updated by Heenukhan
                    And mera 854 rs. Refund kijiye fast
                    Mera a/c no. [protected]
                    A/c holder name- heena Khan
                    IFSC CODE-SBINOO3991
                    Mar 06, 2018
                    Updated by Heenukhan
                    Hello,

                    We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please refund our money back i. E. Rs.854/-. Please do as early as possible.

                    Order id no.- wedsa40

                    We want to return it again at earliest.

                    Please let us know the procedure.

                    Regards,
                    Heena
                    Mar 10, 2018
                    Aravind Mudhiraj's response
                    Return my money back and order was not good

                    I 2ant to return my product plzz send person to return I want re fund the order was not good it is very cheep I want to return that order I want my money back
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amanbhu
                      from Noida, Uttar Pradesh
                      Mar 5, 2018
                      Report
                      Copy

                      My order is not delivered. There was no phone calls nor any msg. When i track my order on their website 'customer cancelled the order' this msg is pop up, but i didn't canceled the order. The courier team should give a phone call to collect the package. But with out letting us know that the package has come how could they cancel the order. My awb no:[protected]. Please do take necessary action.
                      Delhivery customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        madhav mbbs
                        from Suriapet, Telangana
                        Mar 2, 2018
                        Report
                        Copy

                        Address: Chittoor, Andhra Pradesh, 517001

                        I was ordered one boat rockers 510 headphone through amazon, but your guys delhivery the product, the way bill number:[[protected]].
                        I was paid rs. 800.00 and got the product, while i was opened the package, and i was shocked, because thats not head phone, its mobile cases.

                        So please send your person to collect the product and return the original product or
                        Refund the money.

                        I am madhav
                        Mob no:[protected]
                        Delhivery customer support has been notified about the posted complaint.
                        I am order to fog stylish saree
                        Order no. 19533 you delivered to top .
                        I want to return to saree.
                        Order no. #19533 ( 26/2 / 2018)
                        Product quality price fog stylish saree 1 ₹ 499.00 subtotal : ₹ 499.00 Cash on delivery charge : ₹ 100 Tax : ₹ 39.92 payment method : Cash on delivery
                        Total : ₹ 638.92
                        So want to return this order
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          manson
                          from Chennai, Tamil Nadu
                          Mar 1, 2018
                          Report
                          Copy

                          Address: Chennai, Tamil Nadu, 600119
                          Website: www.delhivery.com

                          I was ordered one sony xperia xz headphone through amazon, but your guys delhivery the product, the way bill number:[protected].
                          I was paid rs. 500.00 and got the product, while i was opend the package, and i was shocked, because thats not head phone, its mobile case.

                          So please send your person to collect the product and reutrn the original product or refund the money.
                          Delhivery customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Parvataneni Satyanarayana
                            from Hyderabad, Telangana
                            Feb 21, 2018
                            Report
                            Copy

                            Address: 522501

                            Order No. [protected]
                            AWB[protected]
                            The said article deemed to be delivered as per the terms of Paytm Mall on[protected] is not delivered. The tracking of the said courier reveals that the article is out for delivery from Guntur which is hardly 25 km from my location on[protected] morning.
                            What is my position. Can it be delivered or not. If not what is the further course of action since your customer care person uttered over phone of your company that the article will be delivered by 8.00 pm on[protected].
                            Delhivery customer support has been notified about the posted complaint.
                            Feb 23, 2018
                            Shweta Kavi Siwach's response
                            I have received wrong product..I have a poor saree...I want back my money quickly
                            Hi Parvataneni Satyanarayana,

                            Kindly share the AWB no. please.

                            Team Delhivery.
                            I have received wrong product.i want back my money.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jesnabhijith
                              from Kerur, Karnataka
                              Feb 20, 2018
                              Report
                              Copy

                              Address: 676306
                              Website: Delhivery

                              Hellow. Am not order anything from this app. But i recieved a cloth. Its quality is very poor. The prize of the cloth is 629. I want to return the order on or befor 28 th feb 2018 and get the refund. I want to refund my money its about 629. Am not oder the cloth look like a sary i never use this app and i dn't want this meterial i want to refund my 629
                              Delhivery customer support has been notified about the posted complaint.
                              Feb 20, 2018
                              Updated by Jesnabhijith
                              I never use this app for any online purchasing. But today i get a poor cloth. I never oder this. I want to rerurn the oder and refund my money. Its about 629
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pooja3008
                                from Bengaluru, Karnataka
                                Feb 19, 2018
                                Report
                                Copy

                                Address: Bangalore, Karnataka

                                I had returned 8 items via delhivery whereas they are claiming I have returned only 3 items. Please look into this asap. I am attaching receipt where I have mentioned I have returned 8 items and it has signature of delivery guy as well. You guys should have the same receipt on your side(copy of this) and should have my signature on that. Please look into this.
                                Delhivery customer support has been notified about the posted complaint.
                                Product ordered and got different product .they send different saree.i didn't got the product Wich I ordered.therebis no email address or phone number they have given to return the product.i don't know how to return the product.so please help me
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pikal
                                  from Hyderabad, Telangana
                                  Feb 17, 2018
                                  Report
                                  Copy

                                  Address: 560064

                                  Want to return this item. Its a fraud item. Very much dissappointed,.
                                  I ordered one but you sent other item. Please take back that item.
                                  Details. Work lehenga (At9003) rs 1180
                                  Invoice no:7781
                                  Booking no.206088
                                  Awb no.[protected].

                                  Please. Take your product and give my money back.

                                  Thank you
                                  Feb 17, 2018
                                  Updated by pikal
                                  I think u cheat the customer ...not givn the contect no...or any link for return ur delivery and return back customer money...hw we contect with ur compancy. I want to replace my product ...very bad..
                                  I want to return this item which u guys sent least quality item . Very much dissappointed, .
                                  I ordered one but you sent other item. Please take back that item and dont cheat customers in this way.
                                  Details. Women singaar colorful saree for woman-53; rs 636.9

                                  Reference ID:35073
                                  ORDER ID:3724669
                                  Tracking ID:[protected]
                                  Order Date:08/13/2018

                                  Please. Take your product and give my money back.

                                  Thank you,
                                  When I get this product I surprised that was different things and also different product. Very bad experience with delhivery. I want to return this product please tell me the procedure and please refund my amount as soon as possible
                                  I WANT TO RETURN THIS ITEM ITS A FRAUD ITEM
                                  I AM VERY MUCH DISSAPPOINTED
                                  I ORDERD ONE BUT YOU SENT OTHER ITEM.
                                  PLEASE TAKE YOUR PRODUCT AND GIVE MY MONEY BACK.

                                  PIN : [protected]
                                  AWB:[protected]
                                  ORDER ID : #74789
                                  ORDER DATE : 31.08.2020

                                  REPLAY FIRST... U WILL NOT REPLAY... I WILL COMPLAINT U

                                  THANK U
                                  Delivery wrong item.. i purcharse to vastrafashionshop.com.
                                  Order id : 22717
                                  Want to return this item. Its a fraud item. Very much dissappointed, .
                                  I want return this item delivery wrong item iam very dissaponted iam order one item but you delivered wrong item please take your product and give my mony
                                  Order Id:#5232
                                  Order date:[protected]
                                  I want return this item and please give my money
                                  I was told on 15/12/2021 that it was a 4g tab and had been delivered. Only a few thick papers when opened. Delivered to me by Delivery Courier. I showed live the delivery staff who delivered. I paid cash 2449 and got the delivery. The payment was made by Google. I need to return the goods. I need help with that. 1781 is your delivery code for SD Vendors (Teclast P20HD 4G Phone Call 4G), AWB[protected].Share with agent ONLY when he is at your premises-DELHIVERY
                                  Helpful
                                  29 other people found this review helpful
                                  29 found this helpful
                                  6 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gudwin Rocha
                                    from Udaipur, Rajasthan
                                    Feb 13, 2018
                                    Report
                                    Copy

                                    Address: Ajmer, Rajasthan, 305001
                                    Website: Salary & fuel not recieved

                                    Salary not received for months of jan.18 and fuel did not received from dec.17 till Jan 18 many time I told my reporting staff but I will have but they didn't gave me they continue delivery all heavy parcel from my bike and then I ask my petrol expensive they say I gave you and tell not to rise complaint on mobcast & also provide me the Payslips on my mailbox of Dec.17
                                    My name is Goodwin Rocha
                                    Location Ajmer soninagar large dc
                                    Mail. I'd [protected]@gmail.com
                                    Delhivery customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rbisht06
                                      from Noida, Uttar Pradesh
                                      Feb 9, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      wrong product received

                                      Hi,

                                      My name is rakesh, this is in regards to the my order for mivi thunder beats blootooth earphone.

                                      I have ordered mivi headset but what i received is jbl local headset. The payment made on cod. I would request you initiate the refund for the same asap. Courier details are given below:-

                                      Bmp shipment with awb number[protected] & order no.[protected].

                                      Kindly do the needful.br...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      K
                                      Khusi Chettri
                                      from Dharwad, Karnataka
                                      Feb 3, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I did not order anything from this aap ..bt i have received oder from delhivery which is cash on delivery..i don't want this saree bcz i bever wear saree ..mey be by mistakly have been done ...plz i request to u..please refund my money back rs 629 plz as soon as possible..
                                      Oder id no.45053
                                      I want to return it at earliest.

                                      Please let me know the procedure

                                      Regards
                                      Sita chettri
                                      Mar 12, 2018
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 09, 2018
                                      Delhivery Customer Care's response
                                      Hi Sita,

                                      We apologize for not being in a position to help you.

                                      Please contact your merchant for returning the product and refund.

                                      Regards,
                                      Delhivery
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit