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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 102

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S
Seema Milind Mahajan
from Bengaluru, Karnataka
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No Response for Onsite Tech Visit

Address:Bangalore, Karnataka

I have requested for onsite technician visit and paid the amount for Rs 1, 364/- on 01-sep-2014. There was no response till 48 hrs and then i spoke to dell support blore on phone. I was assured by the sales team and the manage Snehal Ajani that the visit will happen before 08-sep-14. Today is 08-sep-14 and time is 3pm and still no response from Dell. Refer - Dell Order Acknowledgement Customer:[protected], Quote no 26792575...
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Maddy5641
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Promises and Pathetic Service

Address:New Delhi, Delhi

My complaint is against Dell-RW Promotions. Sir, I have purchase the Dell inspiron on 31/07/2014 (Service Tag – 31JX212) under the "DELL BACK TO COLLEGE OFFER", I sent them a courier with required documents and a cheque of Rs.1299/- on 02/08/2014 and they also confirmed the receiving on 05/08/2014 via e-mail. They replied that once the cheque will clear they will sent me : 1. Levis voucher by SMS within 4-5 working days. 2.The Senheiser...
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H
harshada patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cursor and keyboard issue not good response

Address:Mumbai City, Maharashtra

My service tag number is 47xlrz1, complaint number is[protected] my cursor is continuously moving down as in I had called customer care many times they are saying in this case we can do nothing, I had buy my dell laptop inspiron15 4th CI3 on[protected] one year warranty is there then to they are saying we cant replace or refund they had replaced my mouse touch pad and also enabled the safe mode however the issue is same....
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V
vivek60
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell back to college offer promised Sennheiser Headphone not received.

Address:Pune, Maharashtra

Dear Sir, This is in regards with latest offer from Dell - "Back to College", in which certain category of laptops purchased between a specified date are eligible to avail this offer by paying an additional price of INR 1299.00 to RW Promotions, Bangalore. I already submitted all the required documents along with DD of required amount to: RW Promotions Pvt Ltd No : 24, 1st "A" Main, 7th Cross(Opp. to TVS Showroom), Vignan Nagar, Bangalore...
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ssabargarh
from Bengaluru, Karnataka
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Reparing of CPU OPTIPLEX 390 of SSA,Bargarh, Odisha

Address:Bargarh, Odisha

Sir/Madam, I am bring to your notice that CPU of our office is out of order since a week. the service tag no of the system is G0FS8R1 and warranty covered up to 07.04.2015. Hence you are requested to depute your technician at an early date to shot out the problem immediately. Your faithfully Programmer, Sarva Shiksha Abhiyan, Bargarh, Odisha Mob-[protected] & [protected] E-Mail- prgbargarhssa.[protected]@nic.in...
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DIXIT PANKAJBHAI PATEL
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About dell back to college offer

Address:Ahmedabad, Gujarat

Hello sir my name is dixit patel, my complain is against dell back to college offer(RW promotion Ltd).I have apply for this product and i got levis voucher but i did not get senheiser earphone and extended warranty mail.I have try to contact on [protected] but it always on busy mode i have also send mail to them may be 3 to 4 time but they did not reply for a single time.I am very disappointed because i do not expect this type of services...
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G
Gaurang Sahlot
from Bengaluru, Karnataka
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Can't check my balance online

Address:Bangalore, Karnataka

Following this link: http://epfoservices.in/epfo/member_balance/member_balance.php?officename=QkFOR0F... I have the PF number mentioned- KN/BN/24960/62146 on my salary slip. Filling information as per new format. Getting this response after filling the correct information: STATUS for Member ID: BG/BNG/0024960/000/0062146 Data not available. For detail's please contact respective EPF Office. Please let me know if its correct. Thanks,...
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P.Preeti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Back to College Offer- Cheating Customers

Address:New Delhi, Delhi

Dell - Dell Back to College Offer - Cheating customers I purchased the Dell Inspirion laptop. There was this Back to College Offer (offer worth Rs 7K). How it works is, the customer need to submit a cheque for Rs 1299/- to a third party (authorized by Dell) and they will take care of deliverying the free items and processing the additional 2 years warranty. I submitted my cheque within 10 days. RW Promotions Pvt Ltd have one land...
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wtyagi16
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hdd problem

Address:Haridwar, Uttarakhand

Sir, i have a problem in my laptop with it's hard disk. i am installing operating system 4-5 times in my laptop but it crash every time.I purchase my laptop on 23 April 2014.my express service code is [protected] and serial number is b7kpdw1....
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B
baluknair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speaker not working

Address:Palakkad, Kerala

Sir,
My laptop with the s.Tag no : d41x5z1 express service code : [protected], this laptop has the problem with the speaker, my built in speaker is not working, i have taken the lap on 30.08.2014, but when i connect a hadphone in the jack sound is working properly, but the speakers isn't. I tried contacting you on the phone but its getting disconnected. Please let me know whether all dell products are the same or should i get...
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Damanjit Singh
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Issue & Bad Service

Address:Mohali, Punjab

Hi, I have reported my complaint (service request No | [protected]) couple of days back & dell has replaced my Batter & Motherboard. They provided me re-installing CD & guided me to reinstall the windows. Now when I am trying to install the windows the laptop doesn't boot from CD - Drive & even when I try to open the CD normally it shows empty. I guess their is some problem with my laptop or motherboard they have replaced...
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N
NIKRAM
from Kollam, Kerala
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key Board Complaint

Address:Kollam, Kerala

selecting one program from desktop, more than one program selected automatically in new window. eg, for selecting microsoft word the warning message asshown bellow "word has detected that your are holding down the CTRL key. Do you want to start word in safe mode"...
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S
Sarvarth Bhatnagar
from Pune, Maharashtra
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Dell laptop service issue

Address:Mumbai City, Maharashtra

DELL replaced the speaker under warranty last month. Laptop details: Vostro 2520 Service Tag: 41XHYX1 | Express Service Code: [protected] However, the new speaker had some magnetic issue, produced alien humming sound which caused screen vibration too and now the display is distorted and destroyed and the speaker keeps on humming. DELL needs to take responsibility of sending low grade replacement of speaker under warranty which caused...
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P
patelvaibhav1997
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't get enough refund as dell said to me

Address:Rajkot, Gujarat

I do not get enough refund as dell said to me. my dell laptop is faulty so request her to refund and he aggry with tham and declare a credit note of laptop full value Rupees 42000. But dell retailer told me you get just Rupees 30000 from dell.i went to full value of my laptop... my declared credit note details are given as photo proof bellow my dell laptop service Tag no is 3SPL4Z1. vaibhav patel...
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S
sudhir barellia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair of laptop

Address:New Delhi, Delhi

i have given my laptop bearing service tag no. Inspiron 15R NS 110 ST.2W2HTS1 for repair at Dell Authorised Service Centre, District Centre, Janakpuri, New Delhi. on 06.08.2014 .I was told it will be rectified in 2 weeks, after you deposit Rs. 5000/- in citi bank or transfer the amount through net banking in co"s account, for which accounts details were given to me and i transfered the amount on 11.8.2014. the transfered amount...
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M
mukes66
from Kolkata, West Bengal
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Battery unexpectedly getting shutdown

Address:Muzaffarpur, Bihar

I purchased the Dell Inspiron battery from Digital compusystem pvt ltd on 2nd june 14.But while using it as it reaches on 75% than unexpetedly laptop getting shutdown & because of that facing lot of problem.Please resolve it as immediate as possible. Regards Mukesh Kumar Muzaffarpur Mo-[protected] [protected]@rediffmail.com...
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I
Itrat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud service by service provider.

Address:New Delhi, Delhi

Recently i got m battery changed through the dell service center in named APEX SYSTEMS, krishna plaza sector-6 dwarka, new delhi. athey changed my battery and did some routine servicing of my laptop and charged me a total of Rs 3150/=. 3 days after this my lap top started to shut by itself without any error message . i contacted the service provider and explained the problem and the sent a technician to look into the same . He checked my...
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D
devendrq
from Meerut, Uttar Pradesh
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inbuilt Mouse Problem in Laptop

Address:Gautam Buddh Nagar, Uttar Pradesh

I am buy a laptop on 19th July 2014. My Dell Laptop Model is Inspiron 3542 Last few days i have to face mouse problem in laptop. Means Whenever i turn on my laptop. then my mouse cursor automatically change in zoom in or out (+/-) In that case i cant work properly. Even Some time my mouse cursor is not moving also. So I requested to you please consider it and solved my problem. Devendra Singh [protected]...
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Bhushan Burande
from Pune, Maharashtra
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regarding costumer care service

Address:Haridwar, Uttarakhand

It takes 15mins to connect with the representative. Further they constantly transfer calls from one department to other and again each time it takes nearly 10mins to contact. Normal call holding period is also nearly 10mins. And after 22mins of total call duration. It directly asks you about your issue resolve feedback, and if you reply No, it disconnects the call. I am trying this from 2 days and my issue is not resolved yet....
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dharmbir pandey
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dissatisfied with the services of dell in regard of the issue reported within warranty period

Sir/Madam, I had serious issues with the system (laptop) are hereunder: EARLIER: these under mentioned issues were reported within warranty period. 1. system get automatically getting switched off and in order to start it again, either I have to plug in the charger on or detach n simultaneously reattach its battery. 2. during net surfing on Internet Explorer sometimes I do not see the cursor on the web page and I couldn't post photos,...
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